5 (1545)
14548 Manchester Rd, Ballwin, MO 63011
(636) 757-9469
jerrykelly.com
Offerings
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tony Hickham
2024-05
Alex did a great job doing our ac tune up. He was very professional. Explained everything perfectly. Absolutely will call Jerry, Kelly and Alex again.
Carolyn Wilkins
2024-04
The technician Justin F was awesome!He performed maintenance on my furnace. Overall, the service that I received from Mike was excellent! He is very knowledgeable and knows what he’s doing. He knows how to treat the customer. I felt very comfortable and confident the entire visit. He also suggested my changing to a different filter that would work more efficiently and would last longer, and he told me about a power outage device that could be put in place in case of power outages. He was very knowledgeable and I really appreciated what he recommended but unfortunately I’m not financially able to take advantage of the offers at this time.
Katie Rabe
2024-02
I had an emergency issue and Braden arrived very quickly. He diagnosed the problem and clearly explained what needed to be done to fix it. He was very professional and courteous.Every experience with Jerry Kelly has been outstanding...they schedule appointments quickly and the technicians are friendly, fast and knowledgeable. I recommend them to anyone who asks! Peter was the technician and he was prompt, friendly and super helpful. As always it was a positive experience.
Chris Massaro
2024-04
Travis did a great job completing the request. He was very informative about the issues with furnace and ac unit. He was able to fix the issue within the hour. He was friendly and I really appreciated his help today.
Greg Bond
2024-04
Alex did great. He explained everything he did and things he thought we might need. He was very nice and respectful. He is welcome back any time.
Evelynn McCracken
2024-05
Mark P. Was my service technician and he was on time, quick & efficient on his part. He had to wait on a part but that was not on his end. Very good service.
Lawson M
2024-02
Had these guys install a new furnace a year ago. Suddenly it wasn’t kicking on and our house was in the 50s during winter. Called Jerry Kelly up and they had a tech out within a few hours. They fixed the furnace under warranty and we were all set to go. Mark Porter my tech was about as good as it gets. Super professional and a master at his craft.
andrew moore
2024-05
Technician Shane was very straightforward about what services he was performing, pricing and recommendations for options to remedy our current system...will definitely use again!
Charlene Abrams
2024-02
Came in, asked for information, I showed him where the thermostat and furnace were, and then he had diagnosed the problem and showed me the part that needed replacing. He gave me a timing estimate and made careful note about possible timing for the repair (I was going to be out of town for a couple of days).He was polite, friendly, informative but not condescending, and unlike most of the other technicians from this company, did not try any sort of hard-sell which I very much appreciate
Ryan Alm
2024-04
Jerry Kelly came out for an AC tune up. Dalton was great and answered all my questions. Fair prices.
Marilyn Kleyman
2024-05
Josh was very polite and knowledgeable. He respected my house and new what to do with doing his job well.
Mike Turner
2024-04
Justin did an outstanding job. Very thorough at cleaning and checking our system. Changed furnace filter. Neat and very friendly. Thanks Jerry.
Nehemiah Langness
2024-02
Mark P did great work on our Tune-up. He was on time, and work quickly. He gave us a list of improvements we could make, but didn't push us to buy them now.
Christopher Maue
2024-03
Couldn't be happier. Despite calling late on a Friday night, a technician was at my house right away Saturday morning and had my furnace fixed within an hour. Tech was friendly, helpful, and fair. Would absolutely use this business again.
David Oldfield
2024-01
Dylon was very knowledgeable, personable and professional. He explained what items needed to be addressed in completing our annual maintenance service and answered all our questions in a satisfactory manner. We were very pleased with his work today!
sonny S
2023-05
We initially called them to diagnose why our furnace was leaking water. Erik came out and able to figure it out quickly what the problem was. He was very friendly, knowledgeable, and was honest about his recommendations. We knew our unit was old and needed to be replaced when we first bought the house. (30+ years old). He was able schedule a next day installation at a time convenient for us.The next day Kyle and Colton came out to do the installation. They explained what they were going to do, laid out tarps in their workspace, and dealt with our friendly but bark happy dogs. After the new system was installed, Kyle reviewed what they installed, and answered any questions we had.Although their price probably isn't the cheapest, I feel like I made a good investment choosing Jerry Kelly for Hvac replacement. Honest, knowledgeable, friendly, and trustworthy.
Steven Estill
2024-02
Our technician, Graham, was absolutely great. He went the extra mile to explain several things that we forgot from the initial installation. He also was knowledgeable in the area of sports and made our day.
Knibblet Snacks
2023-08
Jerry A. was an excellent service technician! He explained all services required and did an amazing job. He was fast, concise, and his services were effective. So grateful to have cool air during this heatwave! Thanks Jerry A!!Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Repair HVAC
David Watson
2024-05
Josh was very informative and kept me up to date on what he was doing. Great employee!
Becca Scott
2024-04
Justin was very professional, on-time and provided a full evaluation with additional details and options available if needed in the future. Highly recommend.
Kira Gill
2023-12
This was my first contact with the company. I received same day service on furnace replacement. My initial service with Dalton was professional. He was knowledgeable, so respectful of the property, and very helpful. He answered all of my questions. He got the ball rolling and so far so good.
Emily Pokoik
2024-03
As first time home owner, I really appreciated Travis taking the time to go through all the equipment with me and explaining the best way to maintain my HVAC system. Also, with it being so reasonably priced, I will definitely continue to use Jerry Kelly's services.
Mark Edwards Edelstein
2023-11
We've been working with this company for as long as I can remember. They've installed both a new furnace and air conditioning, and kept everything running. They are very easy to get hold of and very detailed in their communications, confirming appointments, calling before the service person comes out, those kind of things. Everyone I've ever had in my house is professional, detailed, and will explain everything that needs to be done or got done in great detail. They are also very upfront in their pricing so I've always known what it was going to cost before they got work done. Jerry Kelly is a great resource and I would highly recommend them.
Barb Van Hee
2024-04
Justin is very personable. He answered all my questions & made recommendations for improvements. He was great!!
Thomas Smith
2024-01
Mark was great! Excellent customer service, thorough, and represents Jerry Kelly VERY WELL. Kudos to Mark and your company! Wish I could select “6” stars!
Brad Argetsinger
2024-02
Mike was wonderful. He knew his stuff and provide candid observations and recommendation. So glad to have found our new HVAC partner.
Angie Ritter
2024-04
Josh was thorough and helped identify a fault ventilation system. Was able to fix the issue without shutting anything off.
Michelle Kerby
2024-04
Justin did a great job. Very efficient and explained every thing as needed.
Gail Gay
2024-01
Alex is one of the best service persons that I have dealt with. He is very knowledgeable and answered all my questions. Your company is extremely fortunate to have an employee like Alex.When I need servicing or work done, I will request Alex.Gail Gay
Marcia Ambrose
2024-04
Justin did a professional, courteous job! We are and have been very pleased with Jerry Jelly.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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