4.6 (54)
104 W Frisco Ave, Eureka, MO 63025
(636) 542-4816
rrsastlouis.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jerry Hux
2024-03
Brandon was professional, friendly, honest, and competent. It is difficult to find people you can trust and rely upon. Brandon's job performance has encouraged me to use RRSA for my future roofing needs.
Nick J.
2024-04
I used this company several years ago and was happy with the service and work.Over the past week, they've been harassing me with multiple phone calls every day from what I can imagine is a farmed out offshore call center that they shared my contact information with, trying to chase the hail storm that came through the area.I'd expect that from an out of town company coming to the area chasing storms, but not a local one.
Joshua Statler
2023-12
Excellent service and work. Eric and his team walked us through every step of the process to get our new roof. They also helped us through the process of doing the claim with our homeowner's insurance to get everything covered as well. A+. Would use again and will recommend to everyone I know.
Becky Romans
2023-09
Had more than a GREAT experience with this company! Amanda came out and assessed the roof and wrote an estimate. A week later, the roof was delivered and put on the following day. New roof, gutters, siding, and shutters! Absolutely love it! Couldn’t be more happier with the work!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof installation, Roof damage repair
Anthony Lang
2023-10
Amanda was fantastic, she took me though the insurance process from beginning to end. All I did was hand her my insurance paperwork and pick a color. Exactly what she told me to do.
Sarah Nahlik
2023-07
I can’t say enough about how amazing RRSA and every worker we came into contact with was. From Eric coming out to talk about our options, then Camden and Andy managing the project, walking the perimeter multiple times an hour to make sure there weren’t issues and to see that the work was progressing, to all of the laborers that spent 12+ hours on our roof and finished in one day.The work they ALL did AND the clean up showed their incredible skill and pride in what they do.If you’re thinking of replacing your roof, you would be silly not to reach out to RRSA, get a quote, and let them take care of ALL of your roofing needs. They really are the best.Services: Roof inspection, Roof installation
Emily Nelson
2023-06
Eric and Amanda are absolutely amazing to work with! They are very responsive, efficient, and professional. We are looking forward to a long lasting relationship with RRSA!Services: Roof repair, Roof installation
Tori K
2023-05
I don't want to bash a local company, but I'd be remiss if I didn't share our experience. What started out great with RSSA communicating well on our behalf to the insurance company quickly took a turn for the worst. After getting the initial estimate we started looking to see if our siding was available for patch work or if it needed total replacement. The contractor "forgot" to collect the siding sample to send off to the lab and so we were delayed almost a week in sending off our sample while we waited for them to come back and collect it. Once that was taken care of, we stopped getting any communication from our contractor for two weeks. It turns out there had been a medical emergency, but no one in the office cared to let us know or pick up the slack while they were out. Once our contractor was back to work, we attempted to sign a contract to replace the siding, they were adamant on doing a new roof (our insurance and realtor disagreed). We asked not once, not twice, but three times before we were given a contract to sign that did not include roof work. This involved the contractor asking to come to our home to review the contract in person. We obliged in hopes of getting it done ASAP as we were now two months from our original consultation. I left work and returned home during my lunch break to meet with the contractor at our agreed upon time. 30 minutes after our scheduled time had passed, I attempted to call and then text with no answer. They called back at the one hour mark to say that they were lost in our neighborhood. Keep in mind this was going to be the 4th time they'd been to our house in the last two months. They showed up an hour after that, two hours past our time, with their dog in the car fresh from the groomers. Stumbling around our driveway and hardly able to string together a sentence, it was obvious that they were drunk or on some sort of drugs (bad enough thay neighbors came out to watch. Supervisior later confirmed she was high on Xanax).They tried yet again to get us to sign a contract for the roof to which we declined and asked to sign a digital copy without the roof. They then informed us that the cost would be more than originally though as they wanted to account for extra siding to ensure there was enough. Fast forward another month to installation day. They tell us that they were short a piece and would have to order more. We show up to take the listing pictures for our house to find that HALF OF THE BACK of the house is missing siding. Call RSSA and they would not own up to the incorrect measurement, denied that they were at fault, and said they'd be ordering more at our expense. This whole process from consultation to completion took four months and due to their lack of communication, inability to measure, and general incompetence, we were delayed in the sale of our home. I would highly NOT recommend this company.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair
Megan K
2023-05
We had so many bids and everyone was telling us different plans- Amanda came out and took the time to explain everything and worked with our insurance company to get us a new roof.She answered all my questions and was just a phone call away- they worked around our schedules and crazy storms and everything looks amazing! I couldn’t be happier and am recommending them to everyone!Services: Gutter installation, Roof installation
Meggie Decker
2019-05
RRSA was a wonderful company to work with. They helped us complete work for our real estate transaction and were able to get the work done quickly due to a fast closing. Eric was very professional, helpful and quick with communication and answering questions. The work looks great and we could not be happier with our experience!
Carl Serbell
2021-05
Eric and the crew at R&RSA did a great job from start to finish! Starting with being very responsive in estimating and throughout the job. They completed full roof and gutter installation on schedule and budget, including three new skylights. A five-star review!Services: Gutter installation, Roof inspection, Skylight installation, Roof installation
Ed Clement
2023-05
Owner was very prompt to my roofing issues, came out assessed my roof. They made this process very easy to deal with, workers were on time completion was done within the estimated time. All around great great company!!!If you are in the need of roofing, siding, gutters indulge yourself in this company.Service: Roof damage repair
mary hampel
2019-05
I so appreciated the quick response to schedule an estimate and take on a relatively small project. Eric and Brandon explained exactly what needed to be done to prevent future water damage. The price was very reasonable, the job was completed swiftly and it looks great! I will definitely use RRSA again and highly recommend them! It’s also great that I was able support a local business in Eureka!
Ryan Frank
2022-05
My experience with RRSA has been nothing but great. The guys were professional, on time, and new what they were taking about. I trust this company to do what they say they’re going to do. When they say their going to do it. That’s more then I can say for most. I recommend RRSA for all your roofing needs.
Kate Vakalapudi
2019-05
RRSA worked on my siding and I can't say enough about how pleased we are. The entire experience from our initial contact with Eric to job completion was a breeze. Brandon arrived at our home on time and was polite, professional, knowledgeable and completed the work quickly. He made sure to explain what he had done and why. When it comes to having work done at our home we want only the best contractors to ensure jobs are done correctly and without cutting corners. We feel very confident in our decision to use RRSA. I have no doubt their high-quality work will withstand the test of time.We will be calling on RRSA for any future siding, roof, or gutter needs and absolutely recommending our friends, family, and neighbors do the same!
Jim Hickman
2019-05
I recently had new gutters and leaf gutter guards installed on my home. When I first made contact with RRSA in Eureka, I spoke with Eric. He was very quick to respond to my request for suggestions on replacing my gutters and a leaf guard system to help with the many trees I have around my home. The job was scheduled and completed in a matter of days and the new gutters look great. Everything from start to finish was handled in a very professional manner. They're committed to providing 100% satisfaction and I would highly recommend Eric and his team at RRSA in Eureka
Susan Gifford
2019-05
We had an amazing experience with RRSA. Eric was extremely responsive and quick to set up the work. Brandon, who did the work, was very informative and a pleasure to work with. Overall, we had a great experience and would highly recommend working with them!
Stephanie Meyer
2023-06
I was lucky to work with Amanda. She was so helpful and treated me like she would want to be treated. Very informative and knowable with entire process. Thank you Amanda and Eric.Service: Roof installation
Patai1426
2020-05
RRSA did a great job. They were very responsive and completed the repair in a timely manner. I was very pleased with their service. I will definitely use RRSA for future roofing repair needs and will recommend them to friends, family, and others that I know.
Francis Dupre
2022-05
EXCEPTIONAL PERFORMANCE, and then someJudge for yourself! On Saturday I notified Mr. Wylie @RRSA St. Louis, that I observed soffit water damage and requested that he have the situation investigated and a correction proposed. Since it was a week end, I expected a response on the following Monday at best. But not so, because shortly thereafter he replied, from “Colorado”, that Adolfo could be at my place the following day, Sunday, or on Monday; my choice. On Monday Mr. Adolfo Ramirez, carefully inspected the damage as well as the roofing system, on and about the Chimney-Cricket, and the masonry chimney itself. He deftly, correctly, and convincingly concluded that defected, chimney tuckpointing and masonry, was the source of water infiltration. After confirming that RRSA offered the needed repairs, I inquired as to when could they do it. He took out his smartphone, looked at the weather forecast, and said, “How about tomorrow? It is supposed to rain on Wednesday and snow on Thursday”. And yes, the work was done yesterday, Tuesday, as promised. The site was left spotless, and the cost was actually considerably less that I expected to pay. Mr. Wylie is clearly customer focused and personally insures that promises made, are promises kept.Services: Roof inspection, Roof repair, Roof installation
Michael Molitor
2018-05
They actually showed up, which was a great start compared to the several companies who did not even call me back! I had a small siding project I needed to have done, so he worked with me on having the roof checked out to be able to package the work together. Jarrett was on the ball and kept me update the whole time. He worked directly with the insurance adjuster and it was a very smooth process. I have a new roof and my siding is fixed for less than I thought the siding alone would cost! They left everything very clean and I would recommend them.
Durvy Liquidation
2023-05
Fantastic Company!!! They did a great job installing our roof, gutters and downspouts. The house looks AMAZING. Would highly recommend this company.Services: Gutter installation, Roof installation
Daryl Spector
2020-05
This place was great to deal with! Had a leak in my roof. I called and they told me that someone would be there before the end of the day and in fact they did. A polite, professional young man by the name of Brandon showed up and and was so thorough in his effort to find the leak that I was confident he would. He located the leak in the attic, took some pictures, then showed me the issue. After confirming I wanted it fixed, he left to get a part he needed and then returned within an hour like he said. He fixed the issue at a cost that I would deem more than reasonable. He even checked back with me the next time it rained to see if the issue was corrected and assured me that if it wasn't, he would return and make it right. No reason to return- problem solved. Definitely would recommend this roofing company.
Linda Phipps
2019-05
We have used RRSA for projects both this year and in 2017 and could not have be more pleased with the work that was done. Professional and excerpt work. And the clean up afterwards is also great. We will definitely call on Eric and his crew again.
ReVive Health -Michelle Reeds
2019-05
This Company did an amazing job on my gutters and Porch support posts. They look beautiful. They got the job done in a timely manner, plus it turned out even better than I thought would. Very reliable, classy, efficient, professional company. 5 stars for sure!
Izzy Roux
2018-05
Quality of work as well as RRSA's crew is superior. RRSA has completed several projects for me and attention to detail and ease of operation was consistent. Eric was as attentive at the completion of the projects as he was from the start. I will call on them for any projects I may have in the future.
Mark Stroker
2023-09
Wonderful job. Responsive. Helpful. Prompt. Can't recommend RRSA St. Louis enough.
Dana Rogers
2018-05
Was very pleased with the service I received. The process was quick and easy, the job was completed in the time promised and the cost was exactly as quoted. Crew showed up on time, did a great job installing the roof and made sure that the property was completely clean when they left. Would definitely recommend this company!
Andrea Hutchinson
2024-01
Said they would come look at my roof and ghosted me. Just stopped responding. Horrible experience
NICOLE REGAN
2023-05
Great honest people. Very responsive and not out to scam you. I had someone come out to check something an inspector thought they found. Instead of trying to get money out of me, they were honest and found no issues. Will use them for any further work for sure. Thanks for being honest.
Monday | 7 AM-5 PM |
---|---|
Tuesday | 7 AM-5 PM |
Wednesday | 7 AM-5 PM |
Thursday | 7 AM-5 PM |
Friday | 7 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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