3.8 (35)
5003 Contractor Ln, Jefferson City, MO 65109
(573) 680-5775
baxhomeworks.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cortina Henzler
2023-10
What I loved; friendly employees. From the owner, the crew (shout out Jeremy and Caleb, you two rock) to the office staff. I always felt heard. Phone, text, emails, whatever it took, they communicated in a timely manner. They also jumped in and started this project without much lead time. Another local co tractor ghosted us.What they can improve on: estimate vs final bill we factored in prior a 20% overage, but this didn't cover the overage. I expressed to them in detail the differences, so hopefully, that will help their estimates going forward.Would I use them again. Very likely.They did great work, besides the estimate, one error occurred, which has been thoroughly discussed (that explains 3 instead of 4 stars).Again, there are no complaints about the work that was done. I am happy to recommend Bax Homeworks and hope you like the photos.
Allison Isenberg
2023-10
Fantastic company!! Clayton was super professional and did an amazing job! They did a bathroom remodel and mantle for our living room! Pictures posted below!! Absolutely beautiful and was done in a timely manner!! We couldn’t be happier with our results! Thank you Clayton and Bax Homework’s.Services: Tile work installation, Install flooring, Tile work replacement, Flooring repair, Painting, Home maintenance & repairs, Remodeling, General repairs, Drywall installation, Plumbing fixture installation, Interior painting, Electrical work, Repair flooring, Drywall repair, Fan repair
Aaron Shaefer
2023-10
Jeremy and Clayton did an exceptional job today with replacing my patio door. They found a bunch of rotted boards that needed replacing, as well as new trim. No heehawing around with these guys. They do the work with no breaks. Highly recommend these gentlemen. I plan to hire Bax Homeworks again for future projects.Service: General construction
Amanda Wilson
2023-09
Bax came in and remodeled our stand up shower in one bathroom and bath/shower combo in another. I could not be any more happy with the work they did in a timely manner. Very nice and professional workers. Thank you Clayton!Services: General construction, Tile work installation, Remodeling
Lynn Barnickol
2024-02
Clayton - Gail and I send complements to yourself, Jason Propst, Cole McCubbin, and Jason Funk for the advice and detailed work on our bath/shower remodels, installing a barndoor, replacing the deck doors, installing a new widow, and some cosmetic work. The objective of the projects included easily accessed showers for folks with reduced mobility, improved efficiency, and updated appearance of the bathrooms, providing additional light to the kitchen, and better access to the deck. Jason Propst visited in our home and listened to our list of needs. He outlined the remodeling process completely.Cole and Jason are there to solve problems. The problem of unsecured floor joists was identified, solutions discussed, materials acquired and installation of lumber to secure the joists accomplished all in an afternoon. Had that detail not been addressed we could have ended up with a cracked shower floor.Cole and Jason are into details, have a wide set technical building skills, and have a positive approach to the work they do. We enjoyed having them work on our projects. We know who to contact for any future home remodeling projects.Sincerely,Lynn and Gail
Adam-Lydia Mietzner
2022-05
We moved into a home that had a complete bathroom remodel 8 months ago. I messaged them when I started finding issues once we moved in. Ofcorse we didn't look close enough when we purchased the home, or else I would of never approved of it, and would of had it fixed before we moved in. After no response for a couple days I finally got a response to text a number they gave me, and to send pictures. The same pictures I'm posting are the same pictures I sent to whomever I was talking to. He said these problems were normal, and that the proper cleaning hadn't been done, since their work was complete. I then persisted to tell him that I would like the work fixed. He told me their is only a 6 month warranty period. As you can tell from the pictures the work wasn't done properly from day one! A few weeks later, we now have mold coming up from underneath the tile, and from where they chalked, or I would say didn't chaulk. The pictures show they were reckless with the way they put up the tile, and with the grout. They also told me their would be extra charges for them to properly clean the grout and chaulk. I would never recommend these people to anyone. We are now looking at a full tear out of the bathroom, just 8 months after the previous owner spent over 20k for the remodel! Being a small business owner myself, I would exapect the owner to man up and fix the issues! But I guess this is how they roll! Pretty sad!
Land Lady
2024-03
They say they are new owners but when you call and try and have them make things right they don't call back. Even after speaking to you we spent thousands of dollars and really got screwed over on this remodel. Good luck .! UPDATE.......Absolutely not true I would like to see proof where they reached out to us they absolutely did not spoke to us one time they were supposed to get back with us and did not of course they're going to write whatever they want but the facts are the facts I wouldn't complain if they did a good job and actually made things right end of story each person can take their own risk and have their own experience with these people that's their choice this review is to explain our experience
Kim B
2023-09
DO NOT USE THIS CONTRACTOR!!!! They intentionally deflate the costs on the quote/estimate so you will choose them. They were well beyond 50% over the estimate before I spoke up. Shoddy work was done, personal property destroyed in the process without compensation, no consideration for homeowner's personal property and home in general. It appears the contractors that remodeled my shower had never tiled anything before. Less than six months later, the grout has cracked in several places and the caulk has cracked which has led to water leaking behind the tiles causing mold and mildew to build up. The trim was not done properly or to reasonable industry standards as stated in their quote. Work was guaranteed for six months; however, I will NEVER allow them to come into my home again to "repair" anything. Project manager had NO customer service, told me I was wanting something for free AFTER HE DESTROYED my property. They were careless in general and completely unprofessional. They washed out their buckets and equipment in my paved driveway and decorative landscaping rock (not the gravel which would have been the most appropriate) so now I have remnants of grout everywhere outside that I can't get up. They did NOT clean up after themselves at any point in the process and were generally disrespectful of my home, leaving their lunch trash behind for me to clean up and lounging on my couch. The owner, Robbie Bax, would not speak with me or meet with me as he is far too busy to actually meet with any of his customers. I was going to let it go but less than six months later and there is already problems. I have never left a bad review on anything in my life but save yourself the trouble and DO NOT HIRE BAX HOMEWORKS.Service: Tile work installation
Gracie Cook
2023-09
I hired Bax Homeworks a couple weeks ago to remodel my bathroom and they did an outstanding job. I would highly recommend this company. Very professional and quality work.
Kyle Thornsberry
2023-06
Had them come remodel a bathroom from water damage. Got on their schedule in a timely manner. Work came out great and very happy! Jason was super great to work with!Service: Remodeling
Melony Knapp
2023-09
Shout out to Caleb and Jeremy at Bax Homeworks! These guys do some incredible work! You can tell they truly love and take pride in what they do.
Amy Mueller
2020-05
I would not recommend this company for anything! BUYER BEWARE!We had them renovate our garage and add a front porch to our house. Robbie came out to look at the work and was very respectable, neat and professional. But that is pretty much the extent of the professional service. The first two guys on the job seemed to understand carpentry but when they were not on the job the others sent were not trained at all, one of them would bumble around like he had no idea what he was doing, but you pay the same hourly rate for whom ever is there! They were to install insulation, OSB board (so later we could paint) and corrugated tin on the ceiling of the garage. They totally missed one entire wall of insulation and had to return remove OSB and insulate and reinstall. Their carpentry skills were very poor and they put the rough side of OSB out, making it almost impossible to paint. They did a very poor job of installing tin ceiling. We asked Robbie to come inspect the job and he made excuses for every poor carpentry blunder.We should have stopped right there but had hired and waited on them for weeks and wanted to complete what they had started.First day of front porch the post brackets were not square and this sets the tone for all further building squareness. Luckily my husband caught this before they got to far and made correction. They didn’t complete the full installation of all the materials, just left the pieces laying in the front yard. We had to have them return to fix boards that were upside down and cut to short and warped, and finish installing the pieces left. Then they sent a bill for the corrections!!! Saying it was owners preference!!! YES WE PREFER A COMPLETED PROJECT!They caused a short in a outside electrical wire to a light that they had to remove and reinstall, causing a whole floor of our house to not have electricity for a entire weekend. They lied saying it was a faulty fixture, I called the electrician which we know and love as honest people and where told the truth. Bax was willing to let us be charged the electrician cost to fix what they caused?!! Luckily I was here and caught this! This was the final straw for me!!We had not heard any bad or good about this company and were willing to give them a chance, but now I can say I would not recommend them for anything! If you are going to charge what they charge you must be willing to stand behind your work and send competent workers to do the job!I hate leaving bad reviews butBUYER BEWARE!
Katie Hedrick
2020-05
I do not recommend this company! We hired Bax Homeworks in June to install a new deck off our kitchen. From day one we noticed that the measurements were off and we questioned when the support beams were placed half on concrete and half on pavers but were reassured that it wouldn’t cause any issues so we continued with work. By day 3 I could tell we had a bigger problem on our hands. The cuts were rough and not measured correctly which left large gaps when they tried to install the stair rails. The screws were already splitting out of the wood and the stairs creaked and visibly shook even when my 5 year old walked down them. The platform at the top of the stairs wasn’t square which caused the floor boards to stick out on one side and the handrail on the stairs significantly bowed in the middle. At one point I watched one of his workers wood glue a piece of the stairs back together after they made an error in their cut. We contacted Robbie right away with our concerns and he said he would send someone out to fix some of the issues, but that everything else was either the fault of the wood from the mill or was “industry standard.” The next day, one worker came to fix the errors but only left a bigger mess. Screws were missing from the handrails and he took a circular saw to the platform which cut a chunk out of the deck board and the face of the platform. Again, we contacted Robbie by email with pictures of our concerns and he said he would send his project manager to fix some things, but that he had preformed “industry standard” work and we would be charged for him doing any extra work that he didn’t deem necessary. The project manager did the best he could without completing starting over but we were still left with stairs that shake, bowed handrails, rough cuts, splitting wood, and have recently noticed 2 of our support beams are already starting to twist. It was extremely hard to have a cordial conversation with Robbie without him becoming defensive. In the end we just wanted a deck that was completed correctly and that we felt was safe for our family. I have never written a bad review before feel like I need to warn other people that Bax Homeworks is unprofessional and their work is subpar.
Rachel Strauch
2023-09
Had work done awhile back and this company did a great job and were very professional through out the whole process. I would definitely use them againService: General construction
Michelle Ford
2020-05
Robby Bax did an accurate estimate for our project and guided us as the project progressed. Matt, project manager, and his team Carson and Cole were great to work with on a daily basis. Matt was a great resource for pricing materials. Our project was completed timely and we are very pleased. We would hire Bax Homeworks again.
Sheryl Novotney
2020-05
Did not finish attic ladder installation properly. This work was shabby. other work was acceptable. When we called about it, we were told we could fix it ourselves. We had agreed to pay so much an hour. But the second da,y two people were sent so we ended up paying twice as much. Last time, one person completed the same jobs. From our observation, the work was not done twice as fast. We wonder if we were taken advantage of because we were seniors. We were shocked to find out that they wouldn't come out to look at the problem.
Meredith Curry
2021-05
Remodeled our basement half bath to made it a full bath ADA compliant. Turned out amazing!Pros:CommunicationCostDone within the timeline neededI will use Bax again for future projects.
Zach Paul (WeatherZach)
2020-05
I hired them to remodel a large closet into a pantry and utility room. They're honest, hard working, and a perfectionist. If you've been looking at remodeling or fixing up some things around the house, you can't go wrong. Give them a call!
Betty B.
2023-06
I do not recommend them worst remodel ever so many things installed incorrectly and broken and not meeting code . The owner refuses to even speak to his customers and when he finally does he is not even friendly, he should care as much about his clients as he does his music followers
Joe Zaccagnino
2023-06
My garage looks great, drywall , came out great.Upgraded my plugs and lighting work great.Services: Paint indoors, Remodeling, Electrical work, Repair flooring
Hailey Rice
2023-09
Great and professional people to work with! Highly recommend reaching out to their team for any home repairs/updates!
Bobby Steel
2023-06
Bax Homeworks did a wonderful job tiling the main floor of our home. Thank you Clayton!Service: Tile work installation
samantha schlacks
2023-06
they did amazing on our house. they prepared so well for my graduation party!!Services: General construction, Electrical work
Mid-Mo Dents
2019-05
Good and honest people! They have done several jobs for us and I have always been impressed with how well the come through on doing what they say at a reasonable price. Thank you.
Kyle Allen
2023-05
Called about two weeks ago and never received a call.needed some work done.tyoical contractors in Jc want your business and advertise but become picky on what they work on.
Robert Ferguson Jr
2021-05
They completed the work I requested. No problem at all. I would use them again
Tina Sankey
2019-05
I will not recommended this company.
Sam Schnieders
2019-05
Will not recommend this company.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | Closed |
Saturday | Closed |
Sunday | Closed |
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