4.8 (1084)
11701 E State Rte 350, Raytown, MO 64138
(816) 358-2102
thinkbordner.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Helen Piwiec
2023-12
My husband and I decided to let Bordner Home Improvement install a walk-in shower because of the difficulty he was having getting into the bathtub after hip replacement surgery. From the initial consultation to the completion of the installation, we were very pleased with the customer service, the quality of the product and the overall experience. Damien and Eden were our installers. They were professional, on time and very courteous. They made our basic bathroom luxurious. We highly recommend that you let Bordner build it!Service: Bathroom remodeling
Rick Parker
2023-10
I can’t really say enough good things about our experience with Bordner. This was a bathroom remodel and not the typical installation. It involved a shower and an additional connecting tub surround. We also refreshed the vanity.Adam, our salesman, was very knowledgeable of the product. He understood our desires for our remodel and came up with solutions. Through the course of our design, he was very flexible when we changed our minds. He was very accessible and made us feel comfortable with choosing Bordner for the work.When the project entered the installation phase Lucas took over as the project manager. He provided a single contact for any question or concerns and was very easy to contact if needed. He was a pleasure to work with and provided solutions when complications were encountered.Robert, our installer, is one of the best craftsmen I have ever had the pleasure to witness. His attention to detail and craftsmanship is truly remarkable. He was able to adapt the installation to fit our situation with ease and precision. The end installation was perfect.
Joe Barlow
2024-01
Workers were on time and ready to work, kept things clean as the work progressed.Doors were installed in a timely manner, one small glitch with inside trim, but piece was ordered and installed when it was received.Doors look Great!Included some before and after photosThanks
Sarah Stolberg
2023-12
Bordner was great with our window replacement. A large tree came through the front window of our house. From the initial call to assess the damage, through the quoting process and answering all of my questions, to showing up on time and completing the project quickly (and cleaning up EVERYTHING when they were done!). I'd definitely make a call to Bordner for any work we may need done in the future.
Chelby Serota
2024-02
We replaced 2 of our basement windows that were original with the house (70+ years old), and both broken. Jordan did such a great job educating us on options as well as Bordner as a company. I love the family owned aspect. We got them done just in time before winter! They look so great and perform so well! We are excited to finish all the other basement windows with Bordner come spring!
Alaina Coughlin
2024-02
They were very professional and very honest throughout the entire process. Our sales rep, Jordan, that came to give us the quote was great and answered every one one of our questions as thoroughly as he could. The crew, Rubi, that installed the windows was quick, one day for our whole house including clean up. The finishing touches like the caulking are incredible. The clean up was also phenomenal, the only evidence that they were here were the new windows! Our project manager Lucas da Costa came back the next day to make sure we had any questions/concerns addressed before we made final payment. My family worked for a homebuilder years ago that always used Bordner for their roofs, they have been doing excellent work for decades!
Roy Phillips
2024-02
Roy and I scheduled six different companies to come out to our home for a bathroom remodel. We soon found out that five various home remodeling companies were not meeting our needs. Bordner was the last one on our schedule. Today Jake B and James V came, they were on time with everything in hand. Bordner was the only company that was willing to meet all of our needs from financing to disability needs. Thank You Jake B and James V for taking the time to help us out. If your looking for a remodeling company (Bordner) is definitely one to look into. Roy and Bobbie PPictures below are the before and after... removal of a cast-iron tub to a full (Onyx Collection) replacement shower. Bordner was professional from Mary who scheduled everything to sight Manager Lucas that made sure all work was satisfactory. Our installation guy was Thomas. I'm not gonna lie... I was afraid my bathroom floor tiles might be broken or we would have to do some wall touch up work but this did not happen. Thomas is a professional. Our new bathroom is absolutely gorgeous. Thank you from the bottom of our hearts - Mary, Lucas and especially Thomas. Happy New Year. Their moto is - Let Bordner do it. We plan on updating another bathroom soon and Bordner will definitely be the company we use again. Respectfully submitted Roy and Bobbie P.
Adam Hunter
2023-12
Bordner employees did a great job of communicating, everything was done in a reasonable amount of time, and everybody was professional. We were kept very well informed of when everything was ordered, when the materials arrived, and when the installers would be out to do the work. They even offered to install earlier but my schedule would not allow it. They ripped out the old tub/shower surround and installed everything new in 2 short days. We are very happy with our new walk-in shower.Service: Bathroom remodeling
Kelly Burlingame
2023-11
Shout out to Bordner Home Improvement! Our roof and stone projects are complete and we could not be happier with final results! Our project Managers did a great job of satisfying any concerns we had (Sam/Jose). We weren't here during the roof installation but the project manager, upon our return, was able to remedy anything needing to be addressed and the roof looks great!The stone on the front of the house is a game changer. The installation crew worked efficiently but took their time to place every stone by hand with a vision in mind. These guys are artists. Project Manager: Jose - Installation crew: Nelson, Armando, Jorge and ExequielBuying a roof is not fun but changing the look of the entire front of your home is a blast!Service: Roof installation
Gabby Penaflor
2024-02
Bordner did a great job on our bathroom! Scheduling and planning with them was so easy! A few touch up and finishing things had to be done post installation, but overall, we love our new bathroom
Leslie Shapiro
2024-02
What a wonderful experience we have had with Bordner Home Improvement!We are return customers ofBordner, and are already considering a third project.We can't say enough about their professionalism as they provided excellent service on the roof (correcting error not caused by Bordner Home Improvement).The staff provided much needed education about our identified concern, their assessment and the action plan. This was carried out in a very timely manner and much needed encouragment by their staff.They were very flexible and their follow up with us was perfect!I spoke with many staff members such as Randy, Kevin, Mary and Carol, just to name a few. Everyone who answered the phone was helpful and friendly as they encouraged to call anytime ..which we did!We had a great roof installed 2 years ago and our already considering their expertise in our next project (bathroom remodeling in the future.) I am excited to refer any family or friends who are looking for exceptional home improvement services.Our thanks go out to all the staff that make up the Bordner Home Improvement team.Thanks again to Bordner Home Improvement!Best Regards from a loyal customer, Leslie and Charlie
Adriana Lopez
2023-09
My husband and I had a wonderful experience with Bordner! Thomas, the gentleman who installed our new walk in shower and flooring, did a terrific job during our bathroom remodel. He removed our old jacuzzi tub and replaced it with a walk in shower. He is knowledgeable, efficient, and respectful. He kept his area clean as he worked on our bathroom and constantly communicated with us on the progress. We will definitely be using Bordner for our next project!!!Service: Bathroom remodeling
Philip Gardner
2024-04
Just had a roof replaced by Bordner. We had previously used them for a roof replacement at our previous home. Everything went smoothly and they were very careful protecting the siding and plants around the house. They were very meticulous in cleanup after the job. Very professional.
Shannon B
2023-05
We had such a great experience with Bordner Home Improvement. Thomas, who installed our new shower, was awesome. He was friendly, personable, and kept everything clean as he worked. Several others had stopped by to make sure the project was going as planned as well, which we appreciated. It was completely finished in just two short days. We would absolutely recommend this company and would use them again for our next project.Service: Bathroom remodeling
Kathy Ivey
2023-08
We had a great experience with Bordner. They removed a Jacuzzi tub and replaced it with a beautiful, walk-in shower. Daniel Mauro was the person that did our install and flooring as well. Everything is beautiful and he did a great job. He was very knowledgeable and efficient. We would highly recommend BordnerService: Bathroom remodeling
Bill Boyd
2024-04
Every aspect of this job was fantastic. The workmanship and the expertise of Robert was amazing. From start to finish I can't think of anything that was left out.
Janeen Shawver
2024-04
I couldn't be more pleased with my shower remodel. Robert was awesome! He was courteous and professional. The new shower is beautiful, and I am thankful to Robert and Bordner.
Carol Bergschneider
2023-10
Contract with Bordner Home Improvement was to replace 3 large windows, ~20' high in my living room; it seemed okay, though quite expensive. It states window size, which didn't seem correct to me after the work started because of the large width of 'graphite foam insulation' inserted around all edges of each window. The contract states "no painting will be done" but I was expecting the original trim pieces which were already stained to be reinstalled, and certainly didn't expect to see gaps where the new wider trim doesn’t cover the the entire filled-in gap, as well as drywall and wall paint damage beside the new windows.The new trim is at least 50% wider than the original trim and it doesn’t cover all the old trim marks showing on the drywall so touch-up painting is needed. Nowhere on the contract is it stated that new trim pieces will be used. The salesman didn't tell me that the original window trim pieces would or could be replaced with new trim pieces and that I would be responsible to get the color applied to match the other trim in my condo.When it came time to install the new trim pieces, the workers were going to install unfinished trim on the windows that are about 20-feet high and impossible for me to reach. It was agreed that I could have some time to get the needed coloring applied to them, which was impossible to match on a different type of wood.This is a horrible job and I’m afraid it might affect the resale value of my home! And what will it cost to get all the patching and painting done, and replace the trim that will still be much wider than the rest of it in the house?!? (The original window is the one with the dark metal frame & more gold-colored trim; all others are new windows.)Service: Window installation
Pamela Taylor
2024-03
My project was attic insulation in my 1950’s ranch style home. Adam from Bordner came out at the scheduled consult time and discussed what I wanted. He did a thorough inspection of the attic space, including measurements and pictures. We discussed pricing and I decided to do the project. Bordner came out on the scheduled day and installed the insulation as I ordered and provided pictures of the finished project. I was happy with the entire experience from initial consult through the installation. Everyone at Bordner was professional, answered all of my questions and completed the project as promised.
Drea
2024-01
I had my bathtub/ shower replaced by Thomas at Bordner he did a great job! He put down coverings to protect my carpet, asked me questions so he knew what I was thinking and let me know the ins and outs of my new tub and walls. Thank you Thomas.
Sue Damitz
2024-03
We got a new roof. We purchased a code upgrade & better shingles. The new roof looks beautiful. We already had one neighbor ask us about it. The crew came very early & worked steady all day. They did an excellent job including clean up, gutters too. Nails & debris hauled off early the next morning so actually done one day. We had some damage inside around skylight, and they sent a contractor to fix it the day after Super Bowl. All in all I trust Bordner to stand behind their work & not run us in circles. They seem capable ofhow to deal with our insurance company , which is NOT EASY. I recommend this company.
Carla Harlan
2023-10
KC North East team of 3 hardworking guys got my roof completed in 2 days. They did an amazing job and I’m completely satisfied. The younger guy was a champ with the clean up. All very professional.Service: Roof installation
Ryan Lucas
2024-03
Bordner did a fantastic job on our roof replacement. It was a challenging project that they handled with great knowledge and expertise. Our salesman Tyler Vennard, project manager Sam Falcon and crew lead Juan were very professional, reliable and detail oriented. The roof looks amazing and there wasn’t a single nail or screw left on our property after the install. If you’re looking for exterior work on your home, I highly recommend Bordner.
Michelle Nikole
2024-02
Bordner has been around and has a solid reputation for doing things well, so we felt pretty good about using them to replace our roof. To give us even more peace of mind, one of the salesmen, Jake, spent time answering questions and showing us exactly what they would do and what materials they would use. We were confident that it would be done right. The crews were trustworthy and great. They kept trash picked up throughout the process. Everything looked great once they were finished. We would recommend Bordner!
Orlena Behm
2023-08
Wow! What amazing Company! All the way from Sales to Craftman. They made a outdated bathroom to a spa bathroom that looks absolutely beautiful. And they stand by what they said. Just had minor issue and they got right out and had it fixed asap. They've been around for years so this is the company you should go with. Great people, great products. I want to shout out to Robert the very skilled Craftman that made it all happen, Sam the Project Manager checking in on the project, Cliff the Production Manager with Mary to follow up and make sure all was satisfied. Thanks again to all of your Company that was involved.Service: Bathroom remodeling
Danny Burns
2023-12
Bordner installed a replacement window for us and it was a great experience. The quality was awesome and the installer was done in half a day. He even removed/repaired a small amount of exterior wood rot did and finished the inside trim very well. The financing was flexible and while we could have found a cheaper window with another company we are extremely satisfied. Looking forward to future replacement windows from Bordner to match!
Larry Myers
2023-05
We worked with Bryan as our sales rep and everything he said they would do the crew did. We didn’t know just how bad of a job the last roof company did until we had Bordner do our new roof. Bryan and the team worked with our insurance company to ensure we got everything we needed to cover the cost of the roof and we couldn’t be happier. The crew worked hard and Sam the crew supervisor came each day to check on the work and did a walk around to ensure we were pleased. When asked about certain aspects of the work, Sam addressed and concerns or issues we pointed out without hesitation and didn’t try to avoid making anything right. I’d highly recommend Bordner for for your roofing project!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
Linda and Alexis at Home
2023-05
Bordner earned our business by being conscientious about our needs and concerns. A roof is an important and significant investment for any house and especially for an old house. Bordner was able to work with the original box gutters and connected us with someone who could repair rather than replace. This allowed us to keep our many rafter tails of our Craftsman home. Bordner described in detail the work they would do and gave us time to get other bids and to verify the approach. Once the work started the project manager was great. He oversaw the details and made changes for an even better end result without driving up cost. He showed us pictures of each step. The team who worked on the roof were great. It was hot and so they worked early and late. They took breaks appropriately in the shade which eased my fears of the humans working so hard in the heat. We had a great experience and recommend Bordner for all roofing needs.Services: Roof repair, Roof installation, Roof damage repair
Caleb Corkern
2023-09
When it came time to replace our patio door, we were wanting a company that was easy to deal with and delivered professional work that we could rely on.After calling Bordner, they sent our salesman, Jordan. Jordan was very thorough in his explanation of Bordner’s values and the quality/features of their products. Jordan was never pushy and worked with us on what would fit our budget.After agreeing to the work, we were contacted by the Project Coordinator, Bri. She was excellent in her communication of when we would expect others to be out for additional measurements and when the install would be completed.Install day came after a short waiting period and Bordner sent Brian and Carlos. We could immediately tell the professionalism and attention to detail that these two had. They completed the job in a very timely manner and cleaned up afterwards.We couldn’t be happier with our door and have already noticed a big change in how comfortable our home is as well as seeming brighter.The same day we had the door installation, we had Jordan return to consult us on our window and front door options. We signed right then and there and are looking forward to the next install!Thank you for being an honest and high quality company, Bordner!Service: General door installation
Debi Taylor
2023-05
Bordners sales team was super knowledgeable. The company stayed in contact with including reminders that they would be here on the date specified. The craftsmen showed up on time, they completed the work in a very timely fashion, and they cleaned up after themselves. And they offered to haul off the old windows and door. The man who worked on our project, were very knowledgeable and experienced.While they were completing the job, their supervisor showed up to make sure that everything was tiptop. He was professional and super easy to talk to.We are very happy with our experience.Services: General door installation, Window installation
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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