CRBR Property Damage Services - Restoration & Construction

Pam Castner

2024-05

I had a water leak when I was away on vacation. CRBR came immediately when I called. I was very pleased with the cleaning and mitigation process. Everyone I came in contact with was helpful and very pleasant. This included Daniela, Alexis, Darrell, Jason and Dave the estimated. I was specifically impressed with Bridget and Cassidy. So far everything is running smoothly. Right now I am waiting for the insurance company to settle. I will keep you posted.

Rachael Murphy

2024-05

Kaleigha and Loni from the Reno team did a great job returning most of my belongings. They worked tirelessly to bring the items in and not damage my recently refinished floor. Thank you for a job well done!

Kristen DeMara

2023-12

I can't say enough about the job that CRBR did for us at JLC Realty. We had a major flood at our private school in Reno, that covered about 3,000 square feet. CRBR came out on a Sunday to the building within 30 minutes from the time that I called them to inspect things. Their crew was there within 90 minutes from our initial call. Abraham and his team (along with Bridget/Chance) were quick and professional in getting the water out, doing their testing/demo and drying out the structure and mitigating the damages. They were amazing and took great care of our contents and the building.The construction team worked fast behind the mitigation crew to produce a contract and do all of the repairs in a week. Our school was shut down during this time and we had daily communication, workers were on time and they even worked over 2 weekends to get our school up and running. Carlos and Nicole did an amazing job from beginning to end. The work was clean, efficient and good quality. I was surprised how much damage was done and how quickly the repairs were produced. I thought that we would be shut down for a month.I've worked with other restoration companies in the past but CRBR is at the top of our list with our other properties now. I've had a great experience with them and would recommend them.

Jean McElwee

2024-01

You never want to experience a house fire. The CRBR team has made this long process a little more bearable. The packing team lead by Alexis have been amazing handling our belongings. The project leaders and crew are professional, compassionate, and keeping us updated in the reconstruction of our home.

Travis Anderson

2023-12

Despite half of our house flooding and needing to quickly move out, we’ve had the most amazing experience with this team. Chance lead the charge, and was extremely professional, helpful, and readily available for questions as they cleaned up the damage to the home and mitigated the damage quickly. he arrived with his team within two hours of us calling. Orlando, Cassidy, and Brendan were the best! Could not have asked for better work and service!The contents team of Alexis, Kaleigha, and Fernanda we are extremely delicate with all of our household, items and furniture, treated them with respect, logged and transported all of it to their secure location. All of our items were handled with care and we feel they they are in the safe hands. Abraham leads a terrific team and he has been timely and available for all of our questions and concerns. This was the best service we could have ever hoped for.

Daryl Di Rocco

2024-03

A big-time winter meant big-time damage to our home, following the 2022–2023 heavy snowfall we were in need of serious repairs. Initial negotiations with the insurance company were going nowhere, it became clear we needed help. Enter CRBR. Jason and his team handled all the communication with the insurance company and made sure our home was put back together exactly the way it was prior to the damage. A year later, it's as if nothing had ever happened. Without CRBR, we never would've had the amount of cooperation from the insurance company, we would not have had our home back.

kith santiago

2024-04

Carlos is very hands on and always take time to check and fix the problem. He even helps us with some other things beyond his job. Kudos to carlos and juan too who fix our laundry and toilet room

Ann Gredziuk

2024-01

The guys at CRBR are wonderful! They have been Johnny-on-the-spot for everything that we have needed. Steve, Spencer, Brien and all the other employees have relieved a lot of our stress during this extremely trying time.

Ryan Brown

2023-09

This company is extremely unprofessional and unresponsive. We had to dealt with the project manger Dale and he would straight ignore his customers. I never put negative reviews but I'm still dealing with a room under construction after several months. A simple job but just can't teach someone how to care. If you are seeking a remodel I would recommend anyone else.I'm responding to the comments below by CRBR- This doesn't explain why calls were not returned. I literally had to pin down Dale and my HOA on the same email to get a response. I had to forward change orders that the HOA claimed you received prior.This is still currently going on with no update or urgency .I got to tell you if this wasn't a review I know you wouldn't even care.When Donovan contracting did my kitchen and living room they were in and out in less then 10 days.So explain to me what's getting in the way of the paint? Still no paint and that was a part of the initial deal.

A. Martin

2023-09

I just had a pleasant experience with estimator, Jason G. He was upfront and honest on timelines and what it would take to complete the work at my home. I appreciated that so much because in this industry I am finding that other companies would promise an estimate and never deliver and then you would not hear from them again. I did not get this feeling about CRBR and felt that the appointment went so well it was worthy of a great review.

Don Werner

2024-02

Hey...what size cabinets go in a bathroom? Why do I have a garage full of kitchen cabinets when you were supposed to be remodeling the bathroom? Don't use this company. It's full of incompetent people. From the project manager all the way down to the laborer.

Robin Stanley

2023-05

This company was used to lay flooring after water damage to our home. They were not responsive to calls, emails, or in person visits to their office. They were not professional with any sort of follow through or follow up for an employee that started in the contract with us and left their employ halfway through the contract. They have no honor or integrity, to do the right thing and review the contract with us and instead decided to threaten and bully when asked about the contract that got dropped halfway through The process with them. The wait they had us on was unreasonable and rude. Do not use this business if you have a choice.Service: Flooring

Crystal Backes

2023-05

Your showroom is well organized and perfectly fills the space. Erica is absolutely amazing to work with. she is professional, organized and responsive.

Niki Hunter

2022-05

This business is not good about getting things done. It took 7 months to get someone to come out to see if they could do the work needed -- after a review was left and several emails with someone in their corporate office. We were told by the guy who came out that an estimator would need to come out to give us an estimate. This was 2 months ago!!! We are running out of time to get this done before the insurance will not cover.

Jim Ambrose

2021-05

In terms of the work done and personnel involved, they were excellent. Were it not for the pandemic that greatly affected the schedule, I would have rated them five stars. I consider them pricey but I have no experience with the type of kitchen remodel they did, so that opinion may be unfairServices: Remodeling, Flooring, Painting, Plumbing

Teresa Blume

2019-05

This company is amazing.Tony, Chase and Tye (?) were wonderful with my mother-in-law. They went above and beyond to make sure Mom was safe (ceiling fell through from water damage), and her needs met, even when she called in a panic. Thank you for you service.

Kim B

2015-05

Being a commercial property manager, the last thing I ever want to deal with is a property emergency such as a water heater leak over a 4-day holiday weekend or smoke damage in a medical office building.Not only does Cleanrite-Buildrite perform excellent carpet cleaning they are also a restoration company AND one of the few that actually can reconstruct the building repairs without having to sub-contract it out. One stop shopping is a time saver for me.Their team is very professional and knowledgeable and they handle all the details and stress of the job. And the added plus is they work with my insurance adjuster to ensure all the work is performed within the guidelines of the policy.I am pleased to have Cleanrite-Buildrite on my team!

Daniel Root V

2023-05

Don't take responsibility for the things they break and then flooding my house saying not there problem and leaving then when I call to complain they hang up see a company that lies about there customers to save face look Mr owner hire people that don't lie and know what they are doing you wouldn't have this review now I have to fix it myself p.s. don't use this company thet take your money don't finish and blame you if I really threatened you call the cops don't cry about it on here oh p.s.s I had 5 people here watching your one guy move things and work on them I bet a court would side with 5 than you 1Services: Remodeling, Water damage-related pest control

Nancy Daly

2023-05

From start to finish, CRBR did a top notch job and I was highly pleased, and so glad I chose this company for my project!Service: Water damage-related cleanup & repair

battle born

2022-05

Great company great customer service Great work And the installers they had come to my house from infinite flooring we're amazing

Keith Crowningshield

2023-05

Very courteous and professional. Had a nice supply of carpet and flooring to choose from.

Jim Meski

2020-05

Matthew and his crew did a great job in cleanup of a water issue and left the site as clean as possible.

Michael Coffee

2021-05

Excellent service - across the board in all areas of house repair and remodelServices: Remodeling, Roofing, Flooring, Painting, Fire damage cleanup & repair, Plumbing

Ed Cohen

2021-05

Very responsive and easy to work with.Services: Flooring, Water damage-related cleanup & repair, Painting

Sunshygn

2022-05

Wonderful team!

Tamra Neugebauer

2024-05

We had pipes leaking in our house. We contacted our insurance company who sent CRBR to evaluate and repair. They came out immediately. Were extremely thorough and professional. They determined the damages and immediately started the repairs. Everyone was very knowledgeable and was very respectful of completing the work with minimal disruption to our house. We are grateful for the company and would recommend CRBR for any property damage repairs.

Suzanne Voter

Invalid Date

Outstanding service and response time. We are so pleased with the personal attention from everyone we have met and are working with including Spencer, Steve, Abraham and Aaron. Each team lead and team have answered all of our questions sometimes twice with all of the chaos around us. They have been very patient and that is truly appreciated.

Dan Larson

2024-05

We hired and began work with CRBR after fire and severe smoke damage to our home one week ago. From first contact at midnight the night of the fire, everyone here has been exceptional. Spencer, Steve, Abraham and Aaron and each of their teams have exceeded our expectations at every point. We're beginning a long restoration project, but their early efforts have been extraordinary. I believe we chose the "A-Team" company.