Great Basin Roofing LLC

4.1 (42)

705 S Wells Ave #105, Reno, NV 89502
(775) 247-2266
greatbasinroofing.com

Claimed
Roofing contractor

Accessibility

  • Wheelchair accessible parking lot

Reviews

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Richard Rhoten

2024-05

We set up an appointment with Carlos with Great Basin Roofing at the recent Reno Home Show. Carlos & Warren came to our home and did one of the most comprehensive and informative presentations we’ve ever experienced. After numerous estimates with (in comparison) limited information we elected to go with Great Basin Roofing. We were not sorry. They were able to start the project within a week of us signing the contract. The project foreman Martine and his crew were prompt, courteous, professional craftsmen. I was a journeyman roofer in my younger days. I watched their every move. They did a wonderful professional job. From start to completion they completed the project in less than 3 days. Perfect job Great Basin. Our neighbors were as impressed as we were. Even the building inspector spoke highly of this contractor. If you need a new roof, I would strongly recommend GREAT BASIN ROOFING for any roofing, gutter or fencing needs.Richard Rhoten Sparks NV. A VERY SATISFIED CUSTOMER.

Brian Sussman

2024-02

Before you hire Great Basin Roofing (GBR), read all of this.Initially, we were excited to hire GBR to install a metal roof on our home in Washoe Valley, Nevada. The references I checked seemed positive and the company's owner, Carlos, was very personable. The guy heading up the job, however, was very unresponsive and short-tempered. Towards the end of the project Carlos became less reliable in communicating with us. When the roof was finished we had a dispute over the final price, but eventually my paperwork proved I was correct. As time passed we noticed a lot of construction debris in our gutters and an assortment of roofing screws in our lawn. But that's not the half of it.After the big storms last winter we noticed a major leak inside our house, ruining drywall and deeply soaking the wood floor. We were involved in an interior remodel at the time and I had our contractor check things out. THE NEW ROOF WAS LEAKING. We contacted GBR and they eventually came out to fix the leak. I've attached a photo of their outrageous repair. They used a Black Jack type product, which is not just temporary, but totally wrecked the look of my roof! After I contacted the Nevada State Contractors Board, GBR came out and put another coat of a similar product on the roof and spray painted it blue. Despite being told by Carlos (in an email) that he would pay for the damages inside the house, he never has.I've put off writing this in the hope that GBR would step up and properly disassemble the portion of the roof in question, fix it properly and professionally, and pay for the damages inside. Obviously that's never occurred.

Mary Clifford

2024-03

Great Basin replaced my roof in December 2023. They return calls very quickly, which is amazing. now a days! The service I received was top notch! Not only did Carlos explain the various types of roof I could purchase, he explained the entire process from start to finish. It was wonderful to watch it all come to life. The workers of Great Basin were amazing as well. They were very kind and always happy to answer my questions. They are hard workers and get the job done!! If you need a new roof or roof repairs, call Great Basin! I wish I could give them 10 Stars!!⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Boni Miller

2024-02

Great Basin Roofing returned my call in a week after I called them. Within another week, Joe came out to take a look at the roof. He came inside the house to see where the water stains and paint bubbles(created by leaks) were. He took some measurements and interviewed me about the condition of the leaks. I received an estimate right away. Upon acceptance of the estimate the work was started within a couple of weeks. The roofing crew was exceptional! They worked very hard and fast. They were very professional. I thought that the work area and area around my house would be dirty because of the nature of the work but it was not. All of the old roof material was removed , went immediately into a dump truck and was removed from the property every day. Before the roofing crew left my property each day, they did a thorough clean up of my yard and immediate area of the street. The new material was unloaded onto the roof so that no material was left sitting in the street. The job was completed in a timely manner and I had a new roof in time for the first storm of the season which was very close to Christmas 2023.Thank you Great Basin Roofing.

Kim Devine

2024-03

We reached out to Great Basin along with 5 other roofers in Dec 2024. They were 1 of 3 that got back to us quickly. Within 1 week we had our Estimate. Their Estimate was the most thorough and addressed everything that could possibly come up. The communication was great from beginning to end and the crew was polite, clean, and friendly. Thank you GB

Bill Schimandle

2023-12

After a rocky start, the crew came out to do the roof repair, which they completed in one day. It has rained several times since then and there are no visible leaks, so I would say that they did a great job. They also did a really good job about cleaning up and removing all the used materials. In the end, my wife and I were very happy about the job they did and would recommend them to anyone. If we have any further problems we will be sure to call Carlos and his crew.

Justin Cutler

2024-05

They did a great job and were super personable! Cleaned everything up really well after the job too. I’ve already recommended them to two of my neighbors! Thanks guys!

Bob Kosher

2023-12

Workmanship and product were top notch. Owner, Carlos, was quick to address final stage of project with the installation of two (2) solar tubes - we absolutely LOVE them. Estimator, Joe, was engauged in bridging the gaps of communication and scheduling with the Reno office. Pleased with the final results.

Ken Fenell

2024-02

I had the most disappointing interaction between myself and Joe. GBR did tear off on one of the worst days imaginable, It was pooring rain. GBR did not pull permits prior. Lied about conversations I had with them about existing dry rot. Accused me of wanting to hire their employees w/o going through their company? Also accused me of trying to pull one on them for not wanting to pay in full and using their incompetence as a reason WHEN they had already been paid in full! I would never recommend this company to anyone!

Rachel Bullies

2023-09

I personally would not use this company.To start, Joe was not on time for our consultation. He showed up over an hour late for our appointment. While I was waiting, I called and text him and he did not respond. However, when he showed up he asked me if I was mad at him because I had called/texted and told me he had another appointment scheduled at the same time.I was still able to make it work and Joe took a quick peek at our roof. On the way out he started talking to our electrician and then he was explaining to us how much more the metal roofs are because he, "Can't just throw a Mexican up there and expect it to get done". I truly couldn't believe he thought this line was appropriate to throw out in front of two people.We received our quote and it was MUCH more expensive then our friends who sent us over with the same size of house. I emailed back asking what was causing this price increase and never even got a response.0/10Service: Roof inspection

Jeremy Budge

2024-04

Most responsive to requests for a quote, reasonable price among other vendors, friendly staff and professional job well done.

Gordo Blank

2023-05

It was a pleasure to finally find a roofer that returned calls and showed up as promised. My roof leak was not a big job to them but to me it was a big deal. Carlos came out on time and wrote up an estimate. Two days later as promised he called and scheduled the repair. The crew showed up on time unloaded ladders, materials and got to work. I will certainly call Great Basin Roofing when I need the roof replaced or repaired in the future.Service: Roof repair

Chris Rose

2023-05

We had three companies provide bids for repair work on our roof after the storms. Great Basin did the most thorough inspection and identified issues the others missed. They provided the quote in a timely manner and had the work scheduled the following week. Their guarantee was better than the other companies as well, hopefully we'll never need to use it.Services: Roof repair for storm & wind damage, Roof inspection

John Seelmeyer

2023-05

Carlos clearly explained the product and the installation the company provides, and the team delivered what he promised. The crew led by Martin was very professional and communicated well. They cleaned up at the end of each day. While the test will come during our first rain or wind storm, the product and the installation appear to be first-class. Highly recommended.Services: Gutter installation, Roof installation

Clara Lawson

2022-05

My roof leaked and they came out the same day to cover it with tarps. When insurance determined a whole roof was needed I received a good quote and they were able to schedule me quickly and had the whole roof finished in 1 1/2 days. I am very happy with the price, the quality work and how quick they were to replace my roof.Service: Roof installation

Barry & Ann Blough

2022-05

After hours of searching for a reliable roofing company I found Carlos and Great Basin Roofing. I contacted the office to arrange for a consultation and estimate for replacing my leaking roof. I met with Carlos and he was very professional and even had some suggestions on what could be done to replace my roof. Once the date and time were set to begin on the project Carlos and his team were very efficient in removing 4 layers of old shingles on the roof that had been covered over and over again. The whole project from beginning to end for removal, installation was only 2 and a half days. I will always recommend anyone to Great Basin Roofing and Carlos for any roof repair /replacement work.Services: Gutter repairs, Attic venting, Roof repair, Roof installation

Mike Compston

2023-05

They are excellent to work with and are articulate in their work. The repairs were done thoroughly and with high quality materials designed for the application. Replacement of valley tin and roofing underlayment on my Spanish style concrete tile roof. Removal of tiles and cleaning of valleys before replacement and reinstalling tiles. I highly recommend Carlos and his crew.Services: Gutter repairs, Roof inspection, Roof repair, Roof damage repair

Janet Dunlap

2022-05

Carlos and his team did an excellent job in installing our new roof and rain gutters. He did an excellent job of describing the roofing products, installation and warranty at our initial meeting. The staff were polite and hard working and answered questions as the work progressed. Wonderful company to work with, recommending them to our friends.Services: Gutter installation, Roof installation, Attic venting installation

C A

2023-05

Carlos and Victoria have been amazing. They were quick to respond and we got the estimate and repair done in a timely manner. The the tiles for my house were not easy to find and they found the exact match. Thanks guys!Services: Roof repair for storm & wind damage, Roof repair

Kevin W

2022-05

Carlos and team were great to work with. Very professional and timely. I received a quote and the following week they completed a full roof replacement in 2.5 days. Great quality, competitive price and easy to work with.Services: Roof repair, Roof installation

Brian Kemper

2024-03

They did a great job at the price they quoted. Very happy with the results.

John Alviter

2023-09

Owner came to give me an estimate very affordable! They did an amazing job super clean work went above and beyond! Happy to support a local family owned business!

Kelly Ess

2022-05

Carlos and his team are very professional. Initially I just wanted a quote and Carlos came out the next day, once repairs were approved by our insurance he made sure the roof was repaired the very next day to avoid more damage to our home. We’re extremely happy with the way everything was handled and how great our roof looks.Services: Roof repair for storm & wind damage, Roof repair

Christina Kershner

2021-05

Carlos and his crew were very professional.I called Carlos to get an estimate , he was there at my house the same day to look at my roof.I am very pleased with the work they did and would hire them again if needed. So all you people that need a roof, I would recommend Great Basin Roofing.They are the best.Many thanks Carlos.Christina Kershner

Joseph Romwall

2021-05

Great basin roofing just put a new roof on my house. They were on time everyday. Very professional. Ended up having them install rain gutters around the house as well. Everything looks awesome, left and it was like they were never here, cleaned everything. Highly recommend using great basin for any roofing needs.Service: Roof installation

Art Sandoval

2021-05

Great Basin Roofing crew was outstanding and very service oriented. We had some additional repairs that needed to be done on Fascia in addition to a eve that was breaking away from home. Carlos and crew made it look like new. They are very professional group. Thank you Carlos and Crew!

Abby Sandberg

2021-05

I am so happy with my new roof!! very quality work done, employees very kind and hard working. If you need a new roof, I highly recommend this company! They went above and beyond . Best value for your money and best quality work!!!Service: Roof installation

Kim Teixeira

2024-03

Great response worked well with us and completed job in a timely manner

Rebecca Hawkins

2023-05

Just had the best experience! They got us on the schedule quickly and replaced the roof quickly! It looks beautiful and we are so pleased!Service: Roof installation

Willem Duyvesteyn

2022-05

Very professional service. We have a large roof with some wind damage. Pictures were taken before and after repairs! Nice tech's.Services: Roof repair for storm & wind damage, Roof repair

Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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