4.9 (35)
316 California Ave #705, Reno, NV 89509
(775) 225-1590
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charlotte Flan
2024-02
Audrey, and True Green Roofing Solutions are simply the best! They worked with me through the snowy winter and installed a beautiful metal roof. They were so responsive to all of our needs throughout the whole process as the snow continued to fall. Due to the weather, our job took longer, but throughout, the whole team, was courteous, professional, and attentive. They went above and beyond to make sure we were happy and satisfied. I am using them again on another property that has a leak, becauseI trust them to do the job correctly. Simply put…..this company and Audrey are the only people you should use for any and all roofing issues.
Jim Dolian
2024-02
Audrey Smith and her crew were phenomenal. The concrete tile roof of our home in Galena Forest was damaged beyond repair due to massive snow loads during the winter of 2022-2023. Audrey met with us to discuss options for replacing the roof. We selected stone-coated metal shake. Despite overwhelming demand for her services, Audrey was able to arrange to have the roof completed in time for winter. Her crew was very professional and skilled. We are extremely pleased with the new roof. Cannot recommend True Green Roofing and Audrey more highly.
Hayden Haffey
2024-02
I recently had the pleasure of hiring True Green Roofing for a snow retention system at my home in Incline Village. I couldn't be more satisfied with the service Audrey and her team provided. Audrey spent a great deal of time weighing the pros and cons of our unique project and provided clear explanations of the work that needed to be done and presenting a detailed estimate.Once materials were received, Audrey and her team were in regular communication with me and able to get our system installed in between snow storms. Thanks so much for your great service Audrey!
Greg Brooks
2024-02
Very much appreciated working with Audrey at True Green Roofing Solutions. She had a strong understanding of the materials, the industry and worked well with our HOA requirements. Most important to us in 2023, after a very heavy snowfall season, during which many nearby roofs were damaged and needed to be replaced, was her successful efforts to ensure we had a new metal roof prior to the next winter season.
Allen Raulet
2020-05
Audrey Smith and True Green Roofing worked with us for over a year to get our project done. Building in Tahoe is a tough proposition, and she was able to work with us through our project delays due to weather or the permit process. Our design called for 16” Black standing seam panels on the roof as well as over 80 percent of the walls which meant close attention to details.Audrey and her team did an amazing job given the scope of work. We’ve been getting tons of compliments from neighbors and people just passing by. If you have a project like ours, I highly recommend using Audrey and True Green Roofing Solutions.
Charles Wolf
2021-05
Audrey at True Green Roofing Solutions was amazing to work with! She provided a lot of expertise and worked to understand the needs of our roofing project and offered options that would fit our needs. From there, she kept me in the loop with schedule, proposed date of completion, and sent progress photos as the work proceeded. The work was completed when she said it would be, and at the exact cost she quoted, even though a roof repair was necessary where a leak existed. Audrey was great and our new metal roof is beautiful!
Matthew Sheets
2021-05
True Green Roofing Solutions installed a new metal roof on my house in early January 2020. Audrey was awesome to deal with, she was always available to answer any questions or address any concerns I had. The process of choosing the materials and colors was simple and direct. The installers Pacific Coast were equally great. They were conscientious about possible weather issues and made sure everything was ready for any snow or rain during the install. They cleaned up each day and made several passes around my house after they were done to make sure no debris was left behind. I have had no issues since the install.Audrey has followed up to make sure everything is still good and working as a roof should. I have gotten a lot of compliments from people in my neighborhood regarding the style and look of my metal roof. It definitely stands out in a sea of typical tan/brown roofs.The cost was to my surprise less than the 40-50 year Comp. Roof quotes I received. I am totally happy and confident in True Green Roofing Solutions and Audrey. If you are in need of a new roof and want something that will last for the life of your home and will look great also, give Audrey a call. It will be worth your time.
Linda Eisele
2018-05
We loved this company. Audrey got right back to us with a price, was willing to work with us. She was caring and answered all calls and e-mails. Audrey and her employees were honest, displayed integrity, professionalism, punctual. Her contractor Mitch, helpers Joe and Jason were absolutely great. They paid attention to every detail of their job, super with clean up, polite. Oh yes, our roof is absolutely gorgeous. They removed existing old tile roof, replaced all flashing and installed a beautiful flat panel steel roof that has made our home look like new.
eric bentley
2021-05
We had purchased a house in Lake Tahoe that had a 40 year old shake wood roof that needed to be replaced as it was at the end of its life and insurance companies weren't too excited to insure as it was. We contacted over seven roofers to understand our different options. The solution Audrey and True Green Roofing offered seemed to deliver the most value as it was toward the low-end of most other bids for composite shingles, but provided much longer transferable warranty given it is metal. Audrey was a pleasure to work with and delivered to meet each commitment she made. Roofing in Tahoe is always a weather dependent operation, but her and Sierra Coast Roofing worked hard to make it a success.Service: Roof installation
valerie carpenter
2021-05
Our roof was over 25 years old and was in pretty bad shape. I wanted a metal roof as they don't burn (we live in a high fire area). After talking with a several roofing companies, we went with Audrey of True Green Roofing. She not only provided us with a new roof quote, but she also made several suggestions that would enhance the look of our home. After discussing all the choices available to us, we went with a Stone coated metal roof.The actual installation went very smooth and the work crew was very professional and courteous at all times. And they even cleaned up the work area every day.I must admit, I am very please with the look of my new roof and very thankful to Audrey for all the advice and guidance that she provided. I highly recommend this company.-Valerie C. Carson City, NVService: Roof installation
Kevin Bierly
2023-05
I hired True Green Roofing Solutions to replace my original 30-year old cedar shake roof with an upscale metal roofing system for my home in Reno. Having spent several years exhaustingly researching different roofing types, options, costs, pros/cons, etc., I was ultimately referred to Audrey by one of the manufacturers I had selected for my particular roofing system. After an initial conversation, I quickly realized Audrey had extensive knowledge and experience working with the roofing system and product I had selected. She was always more than happy and patient spending time answering all of my many questions and sharing her professional experience and recommendations to help me get comfortable selecting the best possible roof for my home. She even took time to take photos of my existing roof she then used to create tailored photos of my home with the exact roof style and color I had selected to help ensure I chose the exact style and color that best complemented my home.Throughout the entire 3-week installation, Audrey made herself available to answer any of my questions and stopped by frequently to check on and inspect the crew’s installation to ensure everything we had discussed was executed exactly to plan. The job was completed on time and without any issues. Three years later, I’m happy to report there have been no issues whatsoever with the new roof, and I couldn’t be happier with the result.If you’re considering a new roof or need help with an existing roof repair, I would absolutely recommend reaching out to Audrey and True Green Roofing Solutions for the professional advice and extensive roofing-related experience and services you need. You won’t be disappointed!Service: Roof installation
Sabina Grimes
2022-05
We used True Green Roofing to help us with removal of an old shake roof on our barn and install of a beautiful coated aluminum roof to match our main house. Audrey was kind, professional and had amazing customer service. She took time to bring samples by and ensure that we were satisfied with the work being done. Each day the team was here she would check in and be sure all was going to our satisfaction. The install team was efficient, respectful and did a wonderful job! We are thrilled with our new roof!Service: Roof installation
Sara B
2023-05
We were so fortunate to have discovered the True Green Roofing Solutions company!They proved to be professional, experienced and very reliable. I had concerns when searching for a company to replace our composite roof with a metal one; there really weren't very many qualified companies in our area that could do it. Some of the companies basically said they wouldn't be able to do any work until the spring, and to call them back in a few months (?). Others never replied to our inquiry at all. We really lucked out with True Green -- Audrey reached out to us very quickly and scheduled an on-site visit. And she really knows her stuff! She presented an assortment of high-qualify product options, and we ended up choosing the Taylor / Kynar 500 product line. This was a wise choice as so far it has proven to be able to withstand the intense winds, snow and temperature extremes in our area.Audrey was there every step of the way in the process of replacing our roof; she kept us informed and we always felt that she was our ally in this project.I highly recommend this company.Services: Roof inspection, Roof repair, Roof installation
Woody Barry
2020-05
Our new roof looks amazing thanks to Audrey Smith and True Green Roofing Solutions. Paying absolute attention to details, she spent time explaining the material itself and its installation, and then answered all our questions, She even drove us around the Reno area to see colors and styles of material. You can definitely tell a metal roof from any other once you've had her tutorial. The installing contractor was very easy to work with as well, and the property was thoroughly cleaned at the end of each work day. At the conclusion of the job, Audrey and the installing contractor walked the roof to be sure the job was completed to their specifications. We highly recommend True Green Roofing Solutions, especially Audrey Smith.Michele and Woody Barry 1-2020
Chas x
2023-10
Our roof was installed 5 years ago. We had a problem this year not related to the materials provided or the installation. I was having trouble getting the installers to fix the problem, but Audrey was extremely helpful and went the "extra mile" to get the problem taken care of though it was not really her problem in the first place.Service: Roof repair
Stacy Barry
2021-05
True Green Roofing Solutions and Audrey Smith were fantastic. Our new roof makes our house pop in the neighborhood! It is a high quality product that has increased the appeal of our home compared to others. I'm now constantly looking at other roofs to see if it is a True Green Roofing client and when I find one, I know that owner made the right choice! The installation was impressive, thorough and efficient. I would HIGHLY recommend this is the way to go! I don't have to worry about a new roof anymore.....or ever!Service: Roof installation
Gail Carvacho
2023-05
We used True Green to replace our worn roof. Audrey was professional and kind and her attention to details was above and beyond. Quite refreshing for 2022!Our installer Victor reflected the same qualities. We are pleased with the product, it's gorgeous and the experience was delightful.I would not hesitate, you save landfill and money!!!!!!!!!!!!!!Service: Roof installation
Sarah McCormick
2020-05
Audrey Smith and True Green Roofing Solutions is THE one and only place for your roofing needs. From start to finish we had an excellent experience. From customer service to the finished product, we could not be any happier. I must add that this was a new construction home and a somewhat difficult roof to put on. Watching the crew work made it seem almost effortless and it came out beautifully. One thing to mention also is the cleanup. No huge, messy piles here, they left it spotless. We sure did appreciated that. My husband and I are grateful for such a wonderful company to deal with while building our home. Thank you so much Audrey!
Mary Anne Hawkins
2015-05
We are so pleased with True Green Roofing Solutions and Perez Brother's Roofing Co. From start to finish the experience was professional and reasonably priced. Our new roof is a Gerard Stone Coated Steel Roof. This roof looks fantastic and has already made a difference in the temperature of the house in this 100 degree weather. We recommend this roof to anyone looking for durability and insulation in a roof. In summary, the business of True Green Roofing with Audrey Smith offers an excellent approach to customer needs and expectations. We highly recommend True Green Roofing Solutions. Mary Anne Hawkins and Michael Tolles
Cliff Teixeira
2013-05
April 15th, 2010,In the spring of 2009 my husband and I drove from the South Shore of Lake Tahoe to Truckee for a home and garden show – we knew we were going to need to replace the old shake roof on our log cabin. It can be difficult at times to find good, reliable businesses in Lake Tahoe – a business willing to take a job, show up and provide quality work for a competitive price.There were many vendors at the home and garden show and displays everywhere. We had been doing some research and felt that a steel shake roofing system would work best for us. We had found True Green Roofing Solutions on line and had been emailing Audrey Smith prior to home show.When we found Audrey by her display and introduced ourselves we felt a connection right away. Audrey was very knowledgeable. She had a portfolio of all the jobs her company has done – and we were pleased that there were pictures of the roof we were interested in. She even had sample pieces of the roofing for us to see. We were impressed and scheduled to have her come by the cabin so she could provide us with an estimate.From that moment on everything moved along like clockwork. The crew showed up on time everyday, worked hard throughout the day, cleaned up after themselves, were polite and considerate of our property. Audrey came by several times to check up on the progress. The results exceeded our expectations. We are so pleased with our new roof.Audrey Smith and True Green Roofing Solutions are professional, thorough, knowledgeable, friendly, and reliable. We would highly recommend Audrey and her company. It is such a shame we don’t have another roof for them to do because it was a pleasure doing business with them.– Sherri and Craig JohnsonSouth Lake Tahoe, California
Beth Levinson
2019-05
In need of a new roof for my office, I decided to look onto my options especially metal. I contacted True Green Roofing Solutions as their specialty is metal. I love my new metal roof. Audrey was great and knew more about metal than anyone I'd spoken with. You can tell that customer service is very important to her. Everything went even better than I expected. I highly recommend this company!!
L
2020-05
Great work on snow guards for our metal roof. Audrey is always about quality control in her business. She installed our black metal roof several years ago and the guards match perfectlyWe highly recommend True Green Roofing!
john robins
2021-05
Galena Forest HOA has some difficult requirements but Audrey Smith of True Green Roofing with her Tilcor product came through with a good solution. The True Green installer Sierra Coat Roofing were excellent, communicated well and were as concientous as any home installer could be. We are extremely pleased with the entire experience including the appearance, cleanup, timeliness and cost.
Christoph Weber
2019-05
While I wanted a metal roof for its longevity, efficiency, ease of maintenance, and ability to capture clean rainwater, I doubted that steel was within my budget. However, after getting several estimates for asphalt shingles, the bid Audrey gave me for stone-coated steel (with a LIFETIME warranty) was barely more than those I received for basic asphalt shingles with just 15 to 30-year warranties. No brainer! The roof looks great, my house is noticeably more efficient, and I can collect rainwater without worrying about the carcinogens associated with asphalt shingles. I’m certain the reduced heating, cooling, and maintenance costs (not to mention prevention of potential health costs associated with the asphalt tea that ran off my old roof) will offset the only marginally higher price of steel. I highly recommend True Green Roofing Solutions.
William Gradin
2020-05
Audrey was absolutely wonderful to work with. From choosing the right color, squeezing me in before winter and helping me get solar clips pre installed. I did a bunch of research and the type of roof she uses is the best combination of the benefits of shingle and metal.
gwendolyn sharon moore
2020-05
Audrey was friendly, helpful, responsive and efficient! Can't say enough about the workers, they worked so hard, were kind and caring about their work. A few neighbors have stopped by to inquire about the roof, like how it looks. It was a good experience. Made a friend in Audrey!
Sheila Hlubucek
2020-05
My husband and I are really particular, and our new red standing-seam metal roof was on our wish list for a few years. When we explained our expectations to Audrey, she listened carefully. Her team came through on our every expectation. We have a stunning roof.
Michele Anderson
2018-05
Best money I ever spent and an investment in my home. True Green Roofing Solutions offered me all options for me to choose from. Great customer service and fantastic product. I went with a metal roof and with that purchase, not only is it esthetically pleasing but it brought me immediate peace of mind for never having to worry about my roof again and that it is owner transferable should I decide to sell.
Shirley Bauer
2021-05
There are not enough words to describe how excellent True Green Roofing is. The project management is efficient, professional, and responsive. The communication is excellent. There are always personal touches to make sure that everything is perfect! The roof is stunningly beautiful.
Corbin Dunn
2022-05
I worked with Audrey to get a metal roof on my new construction garage/shop. It turned out great!Service: Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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