Black Moose Chimney and Stove, LLC

Larry Cook

2024-04

I wanted to give 5 stars but they are very busy which meant I had a good wait for both the inspection/cleaning, then for a quote on repairs and then for the repairs. Their prices seemed a little high to me but I have nothing to compare with as they were highly recommended by someone I trust and other companies had plenty of negatives reviews which kept me from getting additional quotes. I am happy with the work and they promptly returned to fix a mistake that had been made. Chris the inspector, Jennifer in the office, and Alex and his repair crew were all pleasant and took the time to answer all of my questions. Alex and his crew even took their shoes off (it was winter) before entering my house without even being asked! So if you are not in a rush and want to ensure you chimney is as safe as possible then I think you'll be happy with Black Moose.

Karen C

2024-03

Excellent I highly recommend Black Moose Chimney and Stove; Kelly and Liam are awesome, they did a great job. Extremely professional, arrived early, went through everything with a fine tooth comb ensuring pellet stove was thoroughly cleaned. They also were respectful of my home, conscientious and cleaned up after themselves. Made sure stove worked prior to leaving and told me to call promptly if anything came up afterward. Will definitely use them again.

Dawn Staiti

2024-04

Black Moose did a amazing job on repairing our chimney. We expressed what we needed and we feel they went over and above. The crew was extremely knowledgeable and friendly. We would highly recommend and if we need them again we will be going with Black Moose Chimney.

Denise Clark

2024-02

We've had Black Moose clean our chimney for a number of years.But recently, we had an emergency situation at our home involving our chimney & oil furnace flue, which was caked full of soot from a malfunctioning furnace. They came & cleaned out both flues in no time, even going up on the roof with snow on it! They cleaned up after their work in the interior rooms where the oil furnace and the woodstove are located. Great work. Reasonable prices. Very nice people. You can't go wrong with Black Moose.

Joe G

2024-02

Goods: The technicians know their business, very efficient in cleaning/inspection along with cleaning up after the 'dirty work'.Others: Communications could be more effective. Despite early coordination about scope of work (multiple flues within same chimney) the estimate provided did not reflect this and the final invoice was significantly more than the estimate provided.Quote for follow-on chimney relining was significantly more than that offered by other companies in the area (and far more than neighbors experienced for similar work accomplished by other companies)

Michael Petrosh

2024-02

It was a rough start but Black Moose rose to the challenge and the stove is running great and I am happy with the results. Thank you for a job well done

Terence MacCorvin

2024-02

Black moose chimney is the best. I've used them for 12 years now. Don't want to call anyone else. They are affordable and they seem to be the best experts in their field. Every employee there is like this, they all rock. My preferred chimney company. Recommended enthusiastically

Cal F.

2024-04

Black Moose was wonderful. The inspection was thorough—he took pictures of damage and showed them to my wife. (I wasn't home.) Later, via email, an estimate was provided. The man was courteous and neat.

J K

2024-03

Had a cleaning / inspection by Chris @ Black Moose Chimney and Stove and could not be happier. Chris did a superb job, explained each step of the process, shared what he found with pictures as he worked, and gave us some great tips to keep our stove + chimney running well. 10 outta 10. Highly recommend.

William Bates

2024-04

The two workers from Black Moose Chimney arrived on time, completed their work efficiently and left no trace of their visit! We are quite pleased to have a clean stove chimney, ready for the next heating season!

melissa parker

2023-10

I am so pleased with Black Moose Chimney and Stove. They did a great job removing our old stove, rebuilding, lining our chimney and putting in a beautiful wood stove.Would hire them again in a heart beat.Services: Stove & fireplace cleaning, Chimney repair & restoration, Rain cap installation, Fireplace installations

Stuart Cooper

2024-01

The employees were quick, friendly, and did a great job despite facing some unexpected challenges. Black moose’s customer service was also top notch. Their quote was fair and very competitive.

nancy bernardy

2024-04

We had a couple staff from Black Moose Chimney and Stove come clean our oil furnace flue yesterday. They were friendly, efficient, and left overthing clean. We appreciated it!

Rebecca DeFusco

2024-03

After a recent sweep of our chimney, it was discovered that our flue tiles were cracked. Black Moose techs were hard working, detail oriented and professional! Nice jobs guys! See you next year for my cleaning!

William Maslen

2023-11

Our estimate request was late in the year that caused a delay for the repair work to be done next year. We had to schedule it for next year as the repair work requires warmer temperatures. I received a call to inform me there was time on the schedule to do the chimney work this year. That was great news.Received a text to inform me when they were arriving. The people were very professional and helpful. I received pictures of the work they performed. It looks great there is no leaking that I can see. We have an older house with 2 non working chimneys. I believe the house was originally build in 1780? The chimneys are for aesthetic purposes keeping with the original construction.Very happy with the completed work.

Ange Neilson

2024-02

Kelly and Anthony were amazing. They were very professional did a great job and left everything cleaner then it was when they arrived. We will definitely use them again and highly recommend them.

Nancy McNamara

2024-02

Kelly arrived on time and had sent texts to notify us of her arrival.She was very thorough and asked if we had any concerns with the fire place . she laid out tarps and was very mindful of not making a mess in the house.She answered all our questions and we received a quote ( for any repairs we needed ) and the invoice for the actual cleaning.

Kim Robillard

2024-02

Chris K (?) was very informative and polite. We appreciated him coming during the snow storm. We feel he did a great job and would highly recommend him and this company!

Carolyn A

2023-12

Kelly and her associate were right on time, friendly, and did a wonderful job assessing and cleaning our woodstove insert and chimney. No mess was left behind. Because we had such little cleaning that was needed, they didn’t even charge us for the service. We look forward to working with them again!Services: Stove & fireplace cleaning, Chimney inspections, Chimney flue cleaning, Chimney cleaning

Mallory O'Brien

2023-08

We have used Black Moose Chimney for having our stove and fireplace swept yearly and have been impressed with their technicians and office staff. They recommended maintenance to the masonry, mortar, crown, and adding a chimney cap to help our chimney continue to weather and age well. Upon receiving an estimate, we chose the more custom option to add a stone masonry cap, and also repair the mortar and seal the chimney. Even though we chose to do a full masonry job constructing a cap, the estimate was very reasonable and we felt it would add a LOT of charm to our home.The cap turned out BEAUTIFULLY and came together very well... we couldn't be happier! Not only useful, but also unique and sourced from local materials.There was a slight miscommunication about the scope of the other work. However, after contacting the owner with my concerns and perspective, he was extraordinarily receptive and helpful. Within days he arranged for the work to be completed to our utmost satisfaction.It is rare to find a company who takes such pride in their work, who truly wants to do the best job they can the first time, and who has the integrity to listen to the customer's concerns and fix any issues quickly.Keep up the good work, Black Moose, and thank you for providing such a wonderful local business to care for our stoves and homes! We are VERY grateful and happy customers.Services: Stove & fireplace cleaning, Chimney inspections, Chimney repair & restoration, Rain cap installation, Chimney cleaning

Rose Read

2024-03

Kelly and Liam were very professional and informative. Left the work area clean. Gave clear recommendations for chimney and cap and suggestions for scheduling follow-up appointments.

John Borelli

2024-04

Apart from being very informative, accommodating, and friendly, Matt performed a thorough chimney & flashing re-assessment, then the expected/needed repairs & maintenance. The cleanup was thorough, leaving no mess.

Steven DiPirro

2023-08

Had an old, pretty useless pre-fab wood fireplace removed and replaced with a new hybrid insert-style fireplace/stove with new chimney liner. They did the demolition, installation, and finishing work that included a stone veneer and matching granite mantel and hearth. Looks rustic but classy and capable of providing supplemental heat with up to 80k BTUs from this Ventis unit.Service: Fireplace installations

Louise LaVoie

2024-01

I highly recommend Black Moose Chimney. Their service tech Chris is very efficient and does a great job. I wouldn't use anyone else for yearly maintenance on my fireplace insert pellet stove.

Laurie Gordon

2023-11

I’ve had my chimney cleaned many times; Black Moose Chimney was the most thorough. They could not have done a better job. Furthermore, Kelly was professional, knowledgeable and did a great job explaining how they would clean and inspect the chimney and shared video of the results. Highly recommend!Services: Stove & fireplace cleaning, Fire prevention, Chimney inspections, Chimney flue cleaning, Chimney cleaning

Earl Horn

2023-10

The crew was prompt, did good work, and cleaned up thoroughly. I'd hire Black Moose again.Services: Chimney repair & restoration, Rain cap installation

Peder Halverson

2024-02

They were on time, polite, did a good job without disturbing any one. We have recommendations to follow. Most likely we will do these in the summer. Good Job!

Sheldon Pennoyer

2023-11

Kelly at Black Moose Chimney and Stove Company was so excellent to work with. She did the best job cleaning our chimneys and making suggestions on Chimney caps to prevent water damage. Excellent technicians who communicate well. Hard to find such talent these days. We will always go back to Black Moose Chimney and Stove Company and ask for the A-Team. These women ROCK!Services: Stove & fireplace cleaning, Chimney inspections, Smoke chamber cleaning, Chimney cleaning

Steve Stockwell

2024-02

The inspection and cleaning was very thorough! It was done from inside and there was no mess after the process was over. I highly recommend Black Moose Chimney and Stove !!!

Darrin Bosquet

2024-02

Kris was very knowledgeable and thoughtful. He took the time to explain everything to us and provided different options to resolve the issues we were having with our chimney.