SERVPRO of Cheshire County

Lori & Guy Burman

2024-03

We were filled with trepidation when our basement flooded the day before Thanksgiving. Derek and his crew at Servpro went above and beyond and handled all of the details promptly and meticulously. They were professional, thorough and neighborly. Our experience with them was stellar and such a comfort during an incredibly busy difficult time. Thank you. Highly, highly recommend!!!

Janina Matuszeski

2024-03

Servepro’s team was professional in the BEST sense of the word, easy to communicate with, top quality cleaning, and yet very sensitive to what might have personal value to our family, offering options for what could be cleaned. They were very easy to work with and managed to complete the cleaning on a very tight timeframe.Estimator and project manager Wilman gave rapid, clear, and accurate estimates of the cost, and coordinated seamlessly with our homeowners insurance. He was always easy to reach, clear to communicate with, sympathetic, and kind during a very difficult time. Project Lead Julie ensured that the project was completed on time and with very high quality. We are also grateful to Aimee, Lexi, and Dylan for their work on a challenging job.I highly recommend this team out of Westmoreland NH.(Warning, difficult details.) This cleaning occurred after the sudden death of a family friend in the home.

Tiffany Schmitt

2023-05

The Servpro crew that came in to clean out and then clean up my basement were amazing! The job was done in 4 days with all respect to my home, belongings and pets. Everyone was very professional and communication through email was easy. I would highly recommend them and would use their services again if needed.

Jeffrey Lapid

2023-11

To say the team went beyond all my expectations would be an understatement. I had a flood in my basement. ServPro arrived within 2 hours of my call. Gary did an assessment, coordinated with my insurance adjuster and the work resulted in my basement looking better than it did before the flooding. The entire team was professional, courteous and their sense of humor helped quell a very anxiety provoking situation. Clearly, they have done this many times and knew how to manage everything. They were great.

Jason Kats

2023-08

Pam, Sharon, Aimee, Lexi, and Amy did a phenomenal job deep cleaning my house after a large weekend-long event. They attended to every single detail and made the place look like new. I highly recommend working with them. They’re also very nice people! A total pleasure to do business with!!

Jonathan Driscoll

2024-04

Great customer service and follow through from start to finish! Can’t say enough about the level of professionalism and care from each individual that was involved in this project, they made a bad situation as good as possible! Thank you!

Karen Todd

2023-07

We have been very impressed with the employees of Servpro. They are well organized, friendly, answered all of my questions, and were very attentive to my medical needs and equipment. Communication about arrivals and the step by step process that was needed to make my basement safe after a flood was timely and appreciated. Naomi, Pam, Amy, Jeremy, and Ashley are fantastic!Services: Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair

Amanda Blicharz

2023-05

I had Servpro clean the vents in our new home. The system is probably at least 25 years old and didn't appear to have ever been cleaned! The house is old and large, with a quirky layout which I think made the work more challenging than anticipated. It was a long day for the team of 2 who came out but they had a friendly attitude the whole time. There was snow on the ground at the time and they had to come in and out a lot, so after they left I mopped all the floors and cleaned up any remaining debris, of which there wasn't much. But then when we were going to bed that night, we noticed some sooty dust on the floor, mantle, and duvet cover in our bedroom which we also cleaned up. Overnight, there was a rattling sound in the vent in our bedroom whenever the heat ran, and in the morning there was more sooty material below the vent. I sent Servpro an email before business hours and within minutes the owner, Ryan, called me and said he personally would come out to fix the problem. He and one of the team from the day before arrived shortly after and spent the morning troubleshooting the problem. They found the source of the rattling and were able to get the remaining dirt out of that vent. We were blown away by their desire to make sure we were satisfied customers and appreciated that they acknowledged the problem rather than take an attitude that it was good enough or implied that our expectations were too high. They were so quick to respond and remedy the situation and we really appreciate their integrity and pride of workmanship. Ryan even offered to pay for the dry cleaning of our duvet cover, but it easily fits in our washing machine so we didn't need to take him up on that. It's been a couple of weeks now and there have been no further issues and we are very satisfied customers!

Warren Witherell

2023-07

Residential water flood in our cellar.The two Tysons that did the physical work were great, and hustled the entire time they were here. They were sensitive to my terrified wife's questions, and answered everything professionally and completely.I would recommend Servpro of Cheshire County without ANY hesitation. As a bonus, the quote that Will created was itemized, documented completely, and reasonably priced. It would cost me almost as much in fan rentals and they removed the wet materials in hours, where I would have taken a long time trying to squeeze around my schedule.When it comes to preventing mold, you want the work done fast.They also had experience so they knew when to dig deeper and when to stop.If you or your partner are a "Do-It-Yourself" person like I am, but your "projects" always take longer that you expected, do yourself a BIG favor and just hire Servpro.It is cheaper and less abusive than doing it yourself.Whatever disaster happened was stressful enough, let Servpro fix it, they have the equipment, skills, and manpower to do it quickly.I have NO regrets.5 stars (out of 5)WarrenW

Kimberly Adams

2023-09

We highly recommend ServPro of Cheshire County. They did an excellent job remediating our flooded property, and made a bad situation a little more bearable. Thank you to Wilman, Ashley, Aaron, Bob, Spencer, Amy, David, Paul, Tyson D., Lexi, Shane and Aimee. We appreciate their responsiveness, thoroughness and professionalism.Services: Flood restoration, Mold inspection, Flood cleanup, Water removal, Flooring, Mold mitigation, Water damage-related cleanup & repair

Tony Bailey

2023-05

Servpro of Cheshire County was absolutely amazing. Their team was professional and thorough. Any questions or concerns I had was addressed. The owners, project manager, and clean up team did a great job so I could put my project back together after a broken water pipe. Would recommend them anytime. Thanks again to all who helped!Services: Flood cleanup, Mold cleaning, Water damage-related mold removal

Eddie Fitz-simon

2023-08

Had a very bad water leak from the condo above me. Wilman came to inspect the damage and got a crew to me right away. Ashley, Aaron,sharron and David did a great job, were very professional and kept me well informed of what they were doing.

Bofus, B&W

2023-07

Fast, very fair pricing, and their work is excellent. These people are professional all the way. The two Tysons treated us with respect and worked fast. Our project manager, Will, is keeping us informed as the project nears completion.5 Stars with no reservations.

Meghan Carr

2023-05

SERVPRO of Cheshire County were fantastic to work with after a pipe burst in our home. The team was punctual, professional, and even went above and beyond to work quietly during our toddler's nap time. Highly recommend for any of your mitigation needs.

Aimee Brown

2023-05

Servpro came to clean up our garage that was damaged when a pipe burst during record low temperatures. Tyson and Tyson did an amazing job - keeping us updated with what was being done and the progress they were making. When they were done, they cleaned up everything and took all of the damaged material away.If the need arises, I would absolutely use this service again and would even request the team that did the work.Thank you again, Servpro!Services: Water damage-related cleanup & repair, Water damage-related mold removal

Keith Hanatow

2023-05

I've used SERVPRO of Cheshire County on several occasions. Most recently we had a water back up issue that flooded a ceiling below resulting in significant water damage. I called Ryan who made a site visit that day to assess the damage. His crew responded thereafter to clean up the damage and dry out the ceiling and room below. SERVPRO was responsive, professional, and great to deal with. I would recommend their services to anyone!Service: Water removal

adam kobeski

2023-05

I used SERVPRO of Cheshire County when our basement flooded from a broken pipe. Ryan, Derek and their crew quickly responded to our issue and immediately started to mitigated the water problem. They went above and beyond to help clean up the damage and dry out the basement quickly while minimizing the damage to our home. The team at SERVPRO of Cheshire County is very professional. I have and will continue to recommend their services to anyone!Services: Water removal, Water damage-related cleanup & repair

Cathy Dieter

2023-05

The team from ServPro was amazing! From Jake Dickinson to project leader DJ and his team, Tyson, Jeremy and Tanner everyone was so helpful, professional and worked hard to clean up our basement flooding issue. They delivered on everything they said they would. They made a daunting task so much less stressful. I highly recommend Serv Pro. Would I hire them again... "Pretty F.... Likely"!!😉😂Service: Flood restoration

Jeanine Collins

2023-05

Naomi and David were great. Fast efficient and thorough, cleaned water damage in four basement areas due to a bad plumbing repair job that left water. They boxed and enormous amount of items up and cleaned above and beyond. Their manager Wil was great to work with in subrogating with the company who caused the damage, and getting them to cover the cost of cleaning up the damages.Services: Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair

Mike Giacomo

2023-05

Couldn't ask for anything better, honestly. I was out of town for the weekend and my water heater exploded, filling the large basement with steam and dumping water on the floor. Called these guys when I first heard about it Saturday morning. By the afternoon their equipment was in place and by the time I got back Sunday night, nearly everything was dry. Big snowstorm Monday blocked my driveway, and they didn't even charge me for the extra day. Just a stand-up crew, reliable, and friendly. Can't recommend them enough.Service: Water damage-related cleanup & repair

Robin Christopherson

2023-07

Gary, Pam, Julie, Amy and Lexi were a great team. Post-construction cleaning and added upholstery/power wash all A+++. Would hire again in a heart beat. On time, as promised, professional.

Kimberly Merritt

2023-08

Lexi, Amy, and Aimee were friendly, courteous, efficient, and left my space feeling clean and comfortable. The team responded quickly and gave me a thorough quote and overview. Highly recommend.Service: Fire damage cleanup & repair

Rob Moody

2023-05

ServPro did an excellent job cleaning the soot throughout our house! Julie Sachett and Pauline DeLong both worked hard and were flexible with meeting our needs! We would highly recommend ServPro and use their services in the future!

Jane Wisan

2022-05

ServPro did an outstanding job of cleaning up after a heating pipe burst. They arrived quickly to assess the damage and came the next day to remove a damaged ceiling and carpet and dry out the entire affected area. The team was very professional, courteous, thorough, and kind. We highly recommend ServPro of Cheshire County and will always use their services again should the need arise.Jane and Mark WisanService: Water damage-related cleanup & repair

Alexis Harris

2022-05

Words can’t describe how wonderful Servpro is. They were here the next day I called for an estimate . Due to the amount of damage that needed to be fixed before they could come in, it took a bit for them to be able to do the job. But they were so patient. The manager I dealt with was kind, very responsive (even though he was out sick) he ensured everything was in order and the crew knew what to do. I came in after the job was done and it was like a brand new building! I Hope I don’t need them in the future, but if I do. I will 100% go to Servpro.Service: Water damage-related cleanup & repair

Ryan Cain

2022-05

We had an issue with water damage late on a Friday night, and we immediately contacted Serv-Pro and they were incredibly responsive, professional and the quality of their work was off the charts. Serv-Pro was able to save lots of material in our finished basement and we were able to restore the basement in a much more timely fashion using the existing materials compared to having to replace everything. If you ever have an issue with water damage, I would highly recommend contacting Serv-Pro!Services: Mold inspection, Water damage-related mold removal

jim boden

2023-05

Servpro came to my home for a flooded basement. The team was amazing -- very professional and courteous. They were at my home for 2 days and everyone was hard working. The basement is rid of mold on the sheetrock and water damaged items. It looks great and no musty odor. ServPro is amazing and I 100% recommend them to everyone!!!Service: Flood cleanup

Melissa Snow

2020-05

We had a septic backup in our basement in October 2019. We were like deer in the headlights. No idea where to turn or what to do. One simple phone call to SERVPRO and it was like a weight lifted off our shoulders. They came in, gave us our options and explained what they would do. The very next day they were at our house cleaning up the mess. Our basement looks brand new. I can't thank Jake and the rest of staff enough for their patience, knowledge and hard work. Truly the bright spot in a miserable situation. Thanks again!

T R

2021-05

We had some damage to our house in a storm a couple of weeks ago. Spoke with Servpro the next day to help with water damage and removal. They had someone out next day to access the job. The day after that they had a team out there removing and setting up fans. With in three days we had all the damage parts of our property exposed and drying out with there fans. Their team were top notch and took ever precaution to seal off non damaged parts of the house. We could not have had a better experience.

Ashley Guion

2021-05

We hired SERVPRO to clean out our air ducts in the house we just bought and it went great! The people they sent out were super friendly and shared all sorts of great tips to help us try to get the cigarette smoke smell out of the house. They were prompt and hard working and I'm so glad that we hired them!