4.6 (262)
523 Hollywood Ave 3rd floor, Cherry Hill, NJ 08002
(866) 264-3065
emtsolar.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jaqui pontarelli
2023-10
I can’t say enough good things about our experience with EMT. They put a new roof and solar panels on our house and the workmanship was great! The communication through the entire process was above and beyond. Our salesman Sam was the absolute best! He even gave me his cell phone number so I could text and call him with any questions, and I had lots of them! Sam always responded in a very timely manner. I would recommend them to anyone looking for a roof and/or solar!
Pamela Doll
2023-08
From start to finish, this experience with EMT was a breeze. Everything my salesman Jesse told me would transpire, happened. It happened very smoothly. From permits to schedulers at EMT to delivery drivers, roofers, solar installers and Forman’s on every job. Everyone was was exceptional, professional, and just good people ! They took pride in their job and their work. The clean up was excellent also. There was absolutely not one thing I had to do, Jesse and his team did a wonderful job and I have a beautiful new energy efficient house ! Here are a few pictures from the job.
Amber Hart
2023-10
Roof replacement was done. Your crew was amazing. Please pass along our appreciation to them. The roof looks great! Thanks everyone.Solar was installed without any major issues, and once again their guts were fantastic. We did have to wait for a replacement part before they could function though. There was some disappointment with how long it took to get the battery installed and the inspection done. It felt like we got some push back on the battery. We got asked several times why we needed it. Also was told it's a 2 hour drive to get to us and it just made me feel a little like they would get to us when they get to us because of how far away we are.Overall I'm glad we did it, but some of the communication dropped off after the roof and panels were installed.
Marie Pattison
2023-11
We are only a few steps into the process but had my roof done yesterday. The roofers were AMAZING! The roof looks great but on top of it every person onsite was friendly, respectful and looked genuinely happy to be here. Neil has walked us through every step so far and has been very patient answering our 5 million questions. Communication is excellent. Cant wait to get the panels next!
davidakido
2024-01
Had an overall great experience with EMT for both a new roof and solar panels. The deal elements were a no brainer, I’ll be saving on monthly electricity AND getting a new roof, amazing. There were some challenges in getting the township of Marlboro to approve the panels yet EMT did a great job leading the process to finally get my panels approved. Special shout out to Mark Chase for helping escalate my case and taking the time to walk me through the process and delays with the township. I highly recommend EMT and getting solar really is a no brainer.
Kerri Nottage
2024-04
ETA - Johnny, the owner reached out after this review and made things right. The crew came out and completed the work and he even reimbursed me the cost of the wildlife inspection I had. He provided his cell number for any future issues. While I'm disappointed in the course this particular issue took, I'm ultimately pleased with the resolution and grateful for the owner's response.EMT Solar came out in early December 2023 due to an error message I was receiving in the app (go live was July 2023). They “resolved” the issue temporarily but it came back in late December at which time they did a more thorough inspection and found squirrels/nests under my panels and associated damage. They turned the system off and were incredibly unresponsive to my calls. They didn’t come out to remove the nests and install critter guard until Feb 2024. I thought it was over. I continued to hear squirrel activity on the roof and, thinking the solar was protected, I called a wildlife control company who came out on March 21 and noted the critter guard was placed on 3 of 4 sides of the system only! There were more squirrel nests under the panels, naturally. I started calling EMT that day. It is now April 17 and they have yet to address the issue. The communication from previously, Sal and now Dylan (service coordinators) is horrific, to the point that I call or text daily to inquire when the team will come out and do not get a response or am sent a text that they will know the schedule “tomorrow” and then never receive an update. The longer the squirrels are up there, the more damage they are doing to the system. I’m also out $250 for the wildlife control inspection who kindly uncovered the incompetence of the initial critter guard installation. I have been VERY patient with this issue which could have been resolved in December, but I’m done. I would not recommend this company. You are tied to them forevermore or else your warranty is voided. The service is absolutely the worst I’ve come across by any company after making such a huge investment. Steer clear.
John Lambert
2024-03
I reached out via phone this morning to Chris so I could tell him myself how grateful I am for the amazing job his team did for us over 11 straight hours yesterday. The guys were hard working and impressive at every step of the way. In particular, their Forman, Damien, stayed on top of the situation and was cordial and very helpful with any questions. Additionally, the project manager, Brian, was fantastic in his ability to direct the entire project in advance to ensure its success. Brian remained available to me throughout the set up and coached me through everything I needed to know or provide. From 7am arrival, to the final haul of the dumpster the day after the work, EMT created a very professional and enjoyable experience. I would recommend EMT without hesitation. Thanks guy!!
Kristen Woodruff
2024-02
My husband (Jay DeMore) and I have been looking for solar for years. We have a large part of our home that has a flat roof. EMT Solar was the first company that would even come out and talk to us. Hector did an awesome job explaining the process. Giving us options and taking his time to make sure we were getting exactly what we needed. The installation team were polite and worked cleanly. They also respond to any questions we have had within hours of sending an email or calling. All in all great company and team
robyn hooley
2023-12
Had such a great experience with EMT, solar and roofing the crew was just so polite and professional. Stacy did a great job keeping me updated with everything going on & keeping in touch. I highly recommend Stacy Evans and her EMT crew.
Jane P
2024-03
PROCEED WITH CAUTION. EMT Solar came to my house last week. I told the sales person he was my first quote and I still needed to do my due diligence and get other quotes. He told me he understood and said he just wanted to do a credit check to see if I would be eligible. He pulled up a form online for me to consent to the credit check. I believed him and signed the form. Come to find out, he had me sign a purchase agreement. Luckily I found out what he did and was able to cancel the contract. He sent me a text that night asking why I cancelled. He tried to tell me he told me 3 times I was signing an agreement, which he didn't. Sounds to me like someone was trying to cover his a**.What happened to me is one of the main reasons why solar companies get such a bad rap. The majority of companies out there lie and can't be trusted. I know there are reputable companies out there. Once I find one, I will add a new review letting you know my experience.
Bo Li
2024-01
We become a customer of EMT after compared different options from different companies. EMT offers high quality roof and solar with best price on the market, although it is not as big as the major players. For the whole process, EMT has done a good job. At meantime, sales representative Dave Kandel has been excellent through the whole process. Since multiple parties have been involved, so the process was not as smooth as expected, we had to be very patient and frequently got involved. Luckily, we have Dave, who is always there. He gave information and suggestions, answered questions, prepared quotes with different options, helped comparing different options. He even became a handyman to help us fixing outside lights and installing cameras. The installation of roof and solar took one day for each project. Everything went quite smoothly. The solar was finally turned on recently after all permits issued, everything works great. I would recommend EMT as your solar and roof choice, and of course Dave as your sale representative.
Gladys Lleras
2024-04
I'm leaving this review on behalf of my father, as he's 89 yrs old. Although the process is just beginning, Katie, our consultant, was very informative, thorough, knowledgeable, and very professional. She answered all of our questions and even gave us her cell number in case we had any further questions or concerns. I will continue to post as the process continues.
Frank Delisa
2024-03
I recently had the pleasure of experiencing unparalleled service from EMT Roofing for the installation of a new roof, and I couldn't be more impressed. From start to finish, Damian Suarez and his team demonstrated exceptional craftsmanship, professionalism, and attention to detail, surpassing all expectations.From the initial consultation to the final inspection, EMT Roofing exhibited a level of expertise and personalization that sets them apart in the industry. Damian and his team took the time to thoroughly assess my roof's needs and provided comprehensive recommendations tailored to my specific requirements. Their depth of knowledge instilled confidence in their abilities from the outset.The installation process itself was nothing short of remarkable. The team arrived promptly and equipped with state-of-the-art tools and materials, demonstrating their commitment to excellence. Throughout the project, they exhibited a remarkable level of skill and precision, ensuring that every aspect of the installation was executed flawlessly.What truly sets EMT Roofing apart is their unwavering dedication to customer satisfaction. Damian communicated openly and transparently at every stage of the project, keeping me informed of progress and addressing any concerns promptly. Their professionalism and courteous demeanor were evident in every interaction, making the entire experience seamless and stress-free.Not only did EMT Roofing along with Damian and his team deliver a superior roofing solution, but they also exceeded my expectations in terms of efficiency and cleanliness. Upon completion, they meticulously cleaned up the work area, leaving my property in pristine condition—a testament to their commitment to excellence.In conclusion, because of Damian and his team I cannot recommend EMT Roofing highly enough for anyone in need of a new roof installation. Their exceptional craftsmanship, professionalism, and dedication to customer satisfaction set them apart as industry leaders. If you're looking for a roofing company that delivers nothing but the best, look no further than EMT Roofing. They have earned my trust and admiration, and I am confident they will exceed.
Lucas Da Silva
2024-04
If I could leave a 0 star to this company I would in a heartbeat. What a waste of time. I had this salesperson Spensor come to my house and make a bunch of promises how the company he works for is trustworthy and competent. I had the opposite experience with this company. Never installed my panels and left me hanging without any explanations. I will be searching for another creditable company and please beware of this company. Beyond disgusted!
Kimberly Morris-Flores
2023-08
Fred and his team have been responsive, professional and I’m very pleased with the quality of the work done. They had a site supervisor here for the roof process. Good communication with the office when a slight change had to be made while on site. The installers are all polite, considerate of the property. Jen well done! Next step will be to get the trees removed and turn it all on 🤩
Michael Becchina
2024-03
Hector Hernandez has been excellent throughout our installation. We are very happy with the system and all employees involved. EMT has made the process as painless as possible and also transparent. I recommend them highly.
Ray Staszak
2024-04
Beware of the lies!!!I truly regret hiring EMT to do my roof and solar install. The lies started with the salesperson, that no work is done by any outside contractor, it’s all done in house. Not only did they sub it out once, that contractor subbed it out again. So I had someone install my roof that I didn’t hire or even want to work on my property in the first place. The damage that was done to my house, the complete mess that was left around my property, the nails that I picked up for weeks after. I can keep going on. They quoted me a price for the whole job, which included panels being installed on my house and garage, I signed off on the design and not only did I not receive a credit for the work that wasn’t done because the panels where installed just on my house, they changed the whole design and submitted to the township that way. The panels were not centered on my roof, like I wanted and was agreed upon before install. The owner who contacted me numerous times said all the issues would be taken care of. Some were but he wanted to wait to move the panels after inspections and the service was turned on. That is TOTALLY ILLEGAL AND AGAINST CODE!!! If the panels are moved without a permit I could never sell my house without going through that whole process again. If I could leave negative stars I would. I truly hope the owner Chris Poole reads this, it’s been 4 months and you have one truly pissed off customer here. Sunonva is aware of all of this, next will be the state. One last thing, don’t except any help setting up your service or anyone call or follow up with anything. DON’T DO IT..FIND SOMEONE ELSE
Ari Cohn
2024-04
We've had solar for 2 years now and aside from EMT giving us the lowest estimate we got, they did quality and timely work and more importantly stood by it. We apparently have very aggressive squirrels in our neighborhood, and they were able to get under the first set of critterguards. They did a little bit of damage a couple of times and EMT fixed it at no cost. Then the squirrels did a lot of damage and again EMT fixed it at no cost and upgraded the guards to make sure it wouldn't happen again. They are a very stand up company and I would definitely recommend them to anybody looking to do solar.
Emma Stone
2024-03
EMT worked with us from beginning to end of job. Sean Gallagher and Bruke and all the team of roofers went over and above to make sure we were happy with the job.!Our roof and gutters have transformed the entire look of our home! Thanks again would definitely recommend!
Tuan Mickey Bui
2024-01
Mixed experience so far. They did provide the most competitive quote for a roof and solar install. The work done seems decent. But since install, motivation to get the system running fell off the cliff. The system was installed 4+ months ago, and payments have started but the system isn’t up and running due to hold ups with inspection, failure, repeat inspection. Now we are told for the last 5-6 weeks that they are following up for AC Electric for permission to run the system, with no updates unless we call EMT or AC electric ourselves.I can update this post once things turn a corner, but I am currently making payments on a solar system with 0 energy production to this date.Update: The owner John reached out to me personally, and is taking over seeing the project through. They have offered compensation to cover half the monthly payments I’ve made to date.
mx ai
2023-12
I registered online for “free” solar panel for my house. The provider was referred to EMT. The sales man Paul was the first person I met from EMT, and he was very professional and helpful. It took about 2 weeks to get application approved. Then it took about 2 months to get roof replaced, and another month to get solar panel installed. It took another week to get the inspection done. Troy was the one who worked on the township inspection. My inspection window was 8AM-12PM. Troy came at 7:45, and he got the outside work done. It took about 3 hours for get the building and electrical inspection done. Troy was very patient and helpful.
Jeff Junta
2024-03
So, I had some issues with my old roof and needed new. Only thing was I had solar panels, which sort of complicated the job. I asked around our neighborhood to see if any local company would remove the panels, tear down and replace roof, then reinstall my solar. Seems roofing and solar are two separate entities. Then, I found EMT. They would handle everything. I made an appointment for a presentation by a Robert and he came up from South Jersey to explain the program. And he did just that. Rob showed me the new GAF "Lifetime" shingle process, the two step roof-solar plan and I was sold. I had some other questions and Bruck in the office was knowledgeable, patient and kind to try to answer and address any other concerns I may have. Our job was scheduled for first, the removal of the panels and safely stacking them up in the garage. Then came the day of tear down and replacement. It was cloudy, rain threatened us in the afternoon. But the weather held out and I was just amazed at the speed, along with great care Damien (Damian?) and his crew performed. Every detail including a unique (to me) flashing put in by the chimney. They even had a couple pieces of roof sheathing to replace which was included in the job. Our whole house was protected with huge tarps draped on every side. I had to go to the store in the afternoon and when I returned, my new roof was completed. They had cleaned up everything! Then came the solar install. That crew did a fantastic job and they even put in "critter cages" and new brackets for my panels. It looked better than the original install. But then I noticed a day later my solar was not producing anything. I called Bruck and was told a Tech would come by the next day to check. He was a bit inexperienced with the inverter and thought that we would need the lead Tech, Wyatt to come back and see what was happening. Wyatt came up a few days later and he worked very hard, Even taking the panels out to just see if a connector was bad. But, it started to drizzle and he put everything back and would bring his associate Electrician and work together along with yet another Tech to resolve it. They all came in, filling up my driveway with trucks! It turned out that perhaps some of my connectors were bad and they rewired the whole string! That did the trick. They put it all back and in good working order. That was great follow up. So, if you are looking for a reputable company using only quality materials with the experience and care this team demonstrated, Then choose EMT Solar and Roofing. The whole gang from Bruck to Damien and crew along with Wyatt and his men gave me personalized, professional service. And that is an intangible that is priceless.
Marie Steele
2024-03
Sales rep came disorganized and unprepared for consult. Did not have information that I sent in 2 days prior.Had to cut apt short , but he showed back up 2 hrs later, after being told he would call back to reschedule, and while we with another scheduled estimate. He came right up, and started talking to other person. I had to tell him 4 times to leave the property . Very rude and arrogantAddendum:I did appreciate the companies executives contacting me regarding this matter, such as getting a call from one of the owners of the company who was very sincere about the seriousness of the situation and will be speaking with the rep directly. I also got an email from the marketing director whowas also concerned about the situation. This tells me the company does monitor their employees.
Debbie Palmer
2023-12
Update: After being contacted by management and having a supervisor sent out to our property they acknowledged the roof was poorly done and needed to be redone. They sent an entirely new roofing team and they did a wonderful job. The solar install was completed with no issues and there team was very courteous and professional. I appreciate how this company and their management team made a bad situation right. They really care about their customers.So far this entire experience has been awful. Our salesman was terrific but everything after has been the worst. The communication is terrible and almost non existent. We started this journey months ago and still have no solar. The roofers were awful. They didn’t show up on the day they were supposed to, then they cut a wire on our attic fan (which took a week to fix), they didn’t remove an old chimney pipe as marked on the diagram and had to come back out to do it. Now we noticed bubbles and dips in the roof when we were told they would be replacing any wood that needed replacing (included in our price) I’m not sure if that was even done given the appearance of the roof. Our panels were due to be installed this week, but I’m sure that won’t happen due to the roof issue. We are beyond frustrated and annoyed with this entire project. I have requested that someone from the actual solar company come look at the roof, but I have not heard from them. Only contact from our salesman. Other people that used a different company have their roof and panels completed and their process started months after us. THIS IS UNACCEPTABLE! I will be contacting the state and an attorney about their poor business practices.
Adam Kucinski
2023-04
EMT installed solar panels for me at my residence about two weeks ago. I was very satisfied with their professionalism and the service that they provided. Pat was extremely attentive and responsive to my needs and questions. The rest of the staff also were great and easy to deal with. I highly recommend using this company if you are thinking about solar.
Larry
2024-03
Love my solar system. So easy to setup. And the payback period is so short. Stacy Evans has to been a pleasure to work with throughout the whole process. Highly recommend.
Greg Taylor
2023-08
We had EMT solar install a 13 kW ground mount solar array for us. Rich, our sales guy, did a fantastic job designing the system and making sure the process was smooth from start to finish. We couldn’t be happier with the system and not having an electric bill! What are you waiting for? Contact Rich at EMT Solar today!
Steven Wassmer
2023-12
The installation on my solar panels was a total disaster. The panels were all crooked and misaligned, making my roof look like a jumbled mess. It was such a disappointment because I was hoping for a sleek and seamless look. Plus, there were wires hanging everywhere, making it even more unsightly. Definitely not the clean and polished installation I was promised from EMT solar and roofing. The site Forman Barry did a terrible job with how he ran his pvc and placement of his equipment. They took multiple days to finish my job when it’s was supposed to be done in two days. I’m very displeased with how everything came out!
Sergio Sanchez
2023-12
Our experience with EMT Solar was incredible! Salvatore properly explained the whole process from beginning to end and the team was really nice and professional onsite. Will be recommending EMT and Salvatore to everyone we know.
john ramos
2023-04
EMT representative Stephen Maier was very helpful in education us on all our solar needs. His team of installers showed up early on the day of installation and had my entire system installed within hours. I definitely recommend this company for anyone going solar.
Monday | 8:30 AM-8 PM |
---|---|
Tuesday | 8:30 AM-8 PM |
Wednesday | 8:30 AM-8 PM |
Thursday | 8:30 AM-8 PM |
Friday | 8:30 AM-4 PM |
Saturday | 9 AM-1 PM |
Sunday | Closed |
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