4.3 (49)
1165 Marlkress Rd STE I, Cherry Hill, NJ 08003
(856) 401-0100
natl247.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alyssa Hopkins
2024-04
I would never hire this company again! We hired on 2/1/23 and signed a contract to repair roof damage. We have had multiple leaks in the same spot since we hired them. They failed and did an ineffective job. On 1/9/24 we had water leaking from the same exact area hired to repair in roof, it had only been 11 months since hired for the initial repair, see photos. We requested corrections for the roof to the owner, Mr. John Marroni however refused. They did a terrible job and we spent thousands of dollars and they didn't do it correctly. Have to hire a new roofer and mitigation services within less than a year of repair.
Barbara Boulden
2024-04
I was very thankful to have National Restoration by my side after my basement flooded during a torrential rainstorm this past weekend- Saturday 3/23/24.I had phoned 2 other companies prior to connecting with them and they were the only company willing to provide help and treatment the “same day”. Everyone I happened to touch base with were kind, professional, knowledgeable and efficient from my initial contact with Gordon, and then Frank, who managed the cleanup, along with the crew who were here on Saturday night – Marty and Bella -who worked for many hours to extract the basement water and set up the fans, dehumidifiers, and air scrubbers. Each day, Frank checked in with me to make sure everything was in working order. They are also helping me to provide information for an insurance claim. I was very grateful to have this company provide help and support to me during this stressful time and would not hesitate to call them again if needed.
Ewa Rurarz-Huygens
2024-02
A disused water line decided to leak and flood part of our kitchen over Christmas. Our plumber suggested we get in touch with National Restoration. They came the same day and the “journey” began. Their rep, Mark, was excellent. He helped us navigate everything with the insurance company and, once restoration work began, checked in regularly. A team was immediately sent to remove the damaged plaster wall and hardwood floor. Restoration was done by a true professional, John, who did beautiful work. We truly recommend National Restoration. They make a frustrating situation so much easier to deal with thanks to their professionalism and knowledge. Plus, they’re just really nice people!
Harry Castaner
2024-02
National Restoration saved me from a house fire disaster. They handled everything from insurance to restoration with professionalism and compassion. They restored my house to its original condition and made me feel safe and taken care of. They are the best in the business and I highly recommend National Restoration. Thank you for giving me back my home and my peace of mind.
Devil Dawg53
2024-04
National Restoration was very responsive and flexible to my schedule in conducting a water damage assessment. The technician showed up at the scheduled time and was very thorough in her damage assessment and explained what she was doing and the results she derived. She was very professional about the assessment and very knowledgeable overall. National Restoration is highly recommended and will be my go to company for events of the nature going forward. Thanks Julia!
Kyle Pernell
2024-02
A huge shout out to this team! National Restoration excelled in their water damage cleanup for my basement! From the water extraction to the thorough drying, their communication and efficiency were outstanding. A job well done, and a strong recommendation to anyone looking for support and impressive restoration services for their tough situations.
Kevin Grundlock
2024-01
The team at National Restoration was top notch. We had a sewage back up at the facility I work at which affected the bathroom and eating area for our employees. As soon as the owner John recognized the impact the issue was having on our employees he brought together resources after hours to have the issue resolved. When the team left the area was fully sanitized and looked better then I had ever seen. Top notch company all around. Highly recommend.
Sean Snyder
2024-02
A huge thank you to this team! National Restoration showed out in their water damage cleanup in my house. From every step in the process their communication was one a kind. They did a great job, and i give a recommendation to anyone looking for support and impressive restoration services to contact National Restoration!
Audra Goodnight
2024-01
National restoration was a wonderful company to work with. They came out to remediate water damage in a Sunday, worked with our insurance company to get us the full amount for our loss, and worked quickly and effectively to restore our home. I highly recommend them.
Aimee Minarich
2024-04
Thank you to National Restoration who was on the ball from the very beginning. Thank you to Marty, Daim, Keith, Duriel, and Bella for being on top of it and coming everyday to check on the progress of my mom's flooded house. I will be working with them with the rebuild as well.
Nicole T
2023-11
As a new homeowner, I didn't know what to do when we had a leak from our tub flood our ceiling. Jules has been amazing helping me navigate this process. She and the team have been extremely responsive and quick helping me repair my home!
Ratt Mann
2023-05
I purchased a house from an estate that used national restoration to do almost a complete rebuild. (Burnt to the foundation) The house initially looked pretty decent, but then again so does pretty much all new construction. After being in the house over a year now, I can say that quality control is a big issue with this company.The workers or subcontractors they used were either unskilled, in a hurry or just had no pride in their workmanship. Not much is square, level or plumb in this house. The drywall installation and finishing is mediocre. (Gouges, bulging and poor finish) With that being said, obviously the paint didn't turn out well either.My kitchen tile floor developed a 5 ft long crack. Also I now have several tape seam cracks forming on my ceilings) NONE of the doors in the entire house were installed correctly. The grout in the kitchen and bathroom tile leaves a lot to be desired. I have numerous missing shingles and improperly set nails on my roof. The two rooms on the left side of the house are possibly improperly insulated as they are many degrees cooler in the winter than the rest of the house.Keep in mind there are numerous other issues that I have already repaired or have not even mentioned due to space limitations here.National did come out once to do warranty repair on the siding, flashing and rain gutters. It took a ridiculous number of phone calls to get even that done. I still have issues with wasps getting into the attic due to the poor flashing and soffit work. Additionally the down spouts leak in multiple areas after the " warranty " repair.I invited the owner of the company (John) out to come tour my house but he never showed up.I am slowly working on repairing some of these issues myself as it make me unhappy to see these defects on a daily basis. Should I have purchased the house? Maybe not, but lessons learned.All in all, if you are looking for a quality fire restoration from a detail oriented company, I would skip national.
Mary Buzz
2023-12
Mark and his crew came out to my house within an hour of coming home to a disaster. The plumber I called told me to call them because of the extensive damage. I’m glad I did. They were quick, skilled and courteous.Services: Flood restoration, Remodeling, Flood cleanup, Water removal, Flooring, Water damage-related cleanup & repair, Painting, Plumbing, Carpet cleaning
Rebecca Keller
2023-11
John and his team are quick and professional. We have been using National Restoration for decades for our many needs ranging from roofing to total flood cleanup/restoration. Their pricing is competitive and no job is too big or too small. I cannot recommend National Restoration enough!Services: Flood restoration, Remodeling, Mold inspection, Flood cleanup, Roofing, Water removal, Flooring, Water damage-related cleanup & repair, Painting
Ana Ross
2024-04
I was visiting a house as a potential homebuyer. I got locked out and stuck in the backyard with my agent and Perry came and rescued us. It was so kind and VERY appreciated!
sara khan
2023-12
I am very impressed with their professionalism and work. I highly recommend to anyone who is looking for a first class and professional cleaning and restoration related to disaster associated accidents. One of the best customer service.Services: Remodeling, Roofing, Flooring, Fire damage cleanup & repair, Carpet cleaning
Siobhan Wright
2023-11
John Marroni has been so kind and helpful. We had a fire in a commercial building and since John came on board We have had no worries. He has helped in ways I wasn’t sure if I should ask him to. He is very knowledgeable on remediation and reconstruction. Also if he’s not sure he knows someone who will. We are so Thankful for John his crews and all he has done for usRoss and Siobhan Wright
Kristyl Miller
2024-01
Love how this company is fast, efficient, they communicate every step of the way and alleviated the stress of a flood! They cared about our belongings as if they were their own and showed true compassion. Thank you!!!
Mary Icasiano
2023-11
National Restoration walked us through every step of the restore process with courtesy and professionalism. Mark was great to work with and the craftsmanship of rebuild was top notch.Services: Remodeling, Water removal, Flooring, Water damage-related cleanup & repair, Painting, Water damage-related mold removal, Mold damage restoration
Ashley M
2023-11
I had leaking and ceiling damage. Natural restoration came out within 30 minutes. Jules was my Contact person and walked me through everything. Would recommend these guys for services!
Tom Manley
2024-01
I have used National Restoration and multiple sites over the past two years. Staff is very attentive and always on time. They go above and beyond.
Thomas Baker
2024-01
Mark went above and beyond to help with the restoration process and dealing with the insurance company. He was there to answer any questions and resolve any issues. I highly recommend them.
jonathan velez
2024-01
Julia has been nothing more than wonderful and keeping everything on track. Completely recommend.
Mikail Young
2021-05
My basement was flooded on Christmas morning from a sub pump failure and i was totally lost on what to do or who to call. I came in contact with Rich who gave me plenty of suggestions before even mentioning to that he worked for a restoration company. I was very hesitant because of my lack of knowledge but he made me feel comfortable. In about two hours, Mark, my main contact, came to my house and accessed the damage and his crew was there in the next hour or so. They worked on clearing my basement out for 5 hours. They did a lot of workAfter the work was done we had a few conversations back and forth because of other things out of our controls.Solid customer service. Mark is a great guy and upfront and personable.Definitely recommend themService: Water damage-related cleanup & repair
Brian Clark
2019-05
Nobody wants to have to deal with a flooded house at any time, especially when your insurance does not cover it like my situation turned out to be. National Restoration was extremely responsive and communicative with me throughout the entire process. They showed up the same day on a Sunday after I called about my basement flooding. Prices were discussed in great detail, whether paying out of pocket or going through the insurance company before I agreed to anything. I highly recommend them.
Marie Logothetis
2021-05
National Restoration cleaned up water damage in my basement on Christmas Eve. I was so grateful that they came out quickly on a day when many businesses are closed. When they arrived and saw the extend of the damage, they called in additional resources and equipment. Everyone was respectful, professional and kept me informed on what they were doing and why. Their cleanup was complete, garbage hauled away and fans and dehumidifiers left in place to dry up the moisture. I highly recommend them, especially for an emergency.Service: Water damage-related cleanup & repair
jill itzkowitz
2020-05
National Restoration was wonderful during the recent clean up of my home after a fire. They were very respectful and did a thorough cleaning. Afterwards there was little evidence my home had smoke damage. They went the extra mile - changing light bulbs and raking my leaves. I would wholeheartedly recommend this company.
John Haib
2023-05
Very responsive. Respectful of my time and property. All questions answered and final job looks beautiful. Above and beyond happy I chose John, Keith and their team at National Restoration. Highly recommend them for your restoration needs.Services: Flooring, Carpet cleaning
Erin
2020-05
I recently hired this company due to some concerns I had about my basement . They showed up on time and kindly explained what was going on and the steps needed to be taken moving forward. They were extremely knowledgeable and came ready to work. I happened to learn a thing or two myself in the process. I would definitely refer them to anyone looking for help & assistance in mold removal!Thank you National Restoration!!
Todd Goldman
2024-04
They came out super fast explained everything and got right to work on the basement!!!
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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