New Mexico Roofing Professionals

4.1 (51)

2300 Candelaria Rd NE, Albuquerque, NM 87107
(505) 429-3777

Claimed
Roofing contractor

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Hussain Quillmann

2023-08

Christian and his crew did a great job from start to finish. Christian helped us work with our insurance company to find a solution to our leaking roof - now we have a beautiful, brand new black shingle roof! both him and Natasha were very professional and helpful. Can't recommend this company enough.

a sandoval

2023-06

We had a new roof replaced on our building. The first year that we had leaks, we would call them to come out and fix it. They were quick and responsive. For the last 2.5 years we have had one leak, they came out once or twice, said they fixed it but didn't. Still leaking from the same spot. I have called several times after that to have them come out and fix it. There response was "we'll have someone contact you or we'll send someone out" which they never did. I think once I seen Chris who said "we'll have to do a flood test to see exactly where the leak is coming from" and needless to say that was over a year ago. I've called a couple of more times after that to see when they would come back and do that. Natasha said "we'll put you on the schedule" and low and behold they never came. The work was quick none the less. The warranty work was good for the first 6 months, anything after that well don't hold your breath on. I have marked all dates down of when I had called, when they came out and when they were supposed to come out and nothing. I'm more worried about the damage it'll do to my warehouse insulation as I made that my concern in the past. I think I'll pass this along to the BBB at this point I am at a loss for words for how business is conducted here.Services: Roof repair, Roof installation

Andrew Sandoval

2023-08

I have never dealt with a company that you have to call numerous times to get them to do any kind of work. Every time you call the answer you get from them are "we'll send someone out" or "let me look into it and I'll call you back" and low in behold no one ever comes and no one ever calls back. Ask them to come and quote some work is a different story, you'll never get them to come. But wait! If you do get them to go and quote the work for you - DO NOT be fooled by the kindness they give off. They'll do what they have to get the work. Once the work is done, that's that. You'll be lucky to get them out for warranty work after that let alone get a response other than "we'll send someone out". Just beware. Some companies aren't worth the hassle and this is one. Ans I'm sure when they respond to this post they'll say " please contact us or stop in the office so we can sort things out" but you'll still get a whole lot of no where with them.

anita bruce

2023-05

They are very professional and do a clean job in a day. I love my new white shingle roof!Service: Roof installation

MS P

2023-05

Beware- They did not honor their warranty with us. It's been over 8 months that we've had leaking damage for the third time . They came out and inspected and patched but still have not fixed the interior damage. They said they would. They continue to ignore our calls. Christian is the owner and he does not follow through. Do not trust them. The work is not quality. This was the third time we have had leaking problems since the roof was installed. They will just ignore you until you stop contacting them. We have contacted them about 30 times and have left multiple messages. No one is at their location listed either. This is a very shady company.Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair

Eric Anderson

2023-05

3 years after getting a new roof, this is the experience.-Sep 2019: Very responsive, but was interacting with a new sales agent. He accidentally does the garage roof when specifically asked not to. Something on the roof was leaking, which they promptly fixed. Roof looks good and no longer leaks.-Summer 2022: A few shingles have come off due to the normal summer storms. After 2-3 emails and 2 phone calls, I have been unable to get a response about fixing the shingles under their 3-year workmanship warranty. They have, however, been very good at sending emails requesting google reviews.Overall, I wouldn’t discourage working with NMRP. Generally speaking, they want to do a good job. The administrative execution could use some work (based on my 2019/current warranty question experience)

LaToya Vallo

2022-05

Very pleased with their exceptional customer service. They came and assessed my roof, offered various options for payment and were thorough with their expertise on what was the best option based on my budget, they were not pushy and allowed me time to shop around and get the best estimate.I chose NM Roofing Professionals because of their overall knowledge, service and thorough explanation of what I would be paying for; their constant reassurance and communication allowed me a peace of mind and I am very pleased with their work from beginning to the very end. The owner’s personal follow-up after the job was completed was even more appreciated. With great confidence I highly recommend their services.Services: Roof inspection, Roof repair, Roof installation

jennifer como

2022-05

We have used NMRP twice, for two separate houses. The roofs look great and are holding up perfectly. The team was efficient and cleaned up perfectly. They did such a great job. Christian is easy to communicate and work with, responsive and professional. I highly recommend them.Service: Roof installation

Becky Shepherd

2022-05

We live a far distance from Grants which was discussed before the young man came out to do the estimate. First off he didn't follow the specific directions and got lost. When he came he seemed very professional. He convinced us to do the house, garage and the barn. He made us believe he would be working with the insurance company to get us the most money. He didn't sent the bid to the adjuster as promised. The bid he sent to me showed only the $ amount. There was no breakdown of the costs. I asked for this information to be sent to me but we still have not received anything from them, not even a call to say they aren't interested in doing the job.

Wayne Mashburn

2022-05

Dmitri and his crew were outstanding! They started the job early and finished on time. They cleaned up every area of our property. Dmitri did a walk-through after the roof was finished and took the time with me to make sure I was satisfied with the job. Which I was! Will definitely recommend him and NM Roofing Professionals to all my neighbors!Service: Roof repair for storm & wind damage

Adam Archibeque

2023-12

The team is the very professional and always there to answer questions. Top notch customer service

Leah D

2019-05

I was very happy with the quality of workmanship that New Mexico Roofing Professionals did on our home. The crew arrived on time, finished the job in one day, and left the premises tidy. I would recommend them for any residential or commercial roofing project.

Craig Eaves

2020-05

Simply a disaster. We hired them to re-roof our 5000 square-foot home in 2018. I didn’t realize that the owner of the company had only been licensed to roof houses since November 2017. Extremely inexperienced. Christian’s calling card was getting insurance companies to pay for hail damage. It sounded Enticing, except that using them caused more problems then we started with.Christian could/would not control or direct his hotheaded foreman or crew. The crew was extremely brutal in removing the existing foam roof from our house, and they smashed into our skylights, breaking the plaster interiors in most of them. The owner refused to repair this damage.Also, the crew ripped up the entire foam roof from our new addition and this was not part of the scope of work.. In doing so, they destroyed all of the electrical wiring underneath the foam. The owner got his brother-in-law electrician to repair the damage. Unfortunately, the power lines for the air-conditioning and our entertainment center had been permanently destroyed, leaving several circuit breakers abandoned on our panel and no power to our air-conditioning unit.Also, once they had improperly ripped up the good foam roof, they installed TPO but failed to install crickets or create any slope on the new addition whatsoever. Previously, the foam had a slope which drained to all of the scuppers. These guys left the roof completely flat so that rain water created a huge pool until it evaporated.They broke our kitchen skylight and refuse to replace it.They installed new scuppers throughout the house, but most of them were improperly done, meaning water leaked down in the wall space, damaging plaster in three different rooms. There were also leaks on our back porch through improperly sealed lighting boxes and in our billiard room add air conditioning vents that were also improperly sealed.. They refused to repair the plaster damage to the interior of the house, the scuppers or the other leaks.I’ve spent thousands of dollars repairing the scuppers and other leaks and shoring up the shoddy work that they did on numerous penetrations into the roof. It will cost several thousand dollars to install new power / conduit to the non-functioning air-conditioning unit.New Mexico roofing professionals refused to finish their work or repair the damage that they caused. Instead, they simply stopped responding to my calls. I cannot tell you how much I regret using them.

E munster S.

2023-05

these guys get it done. quality work and hats off to Christian... man of his word. talk to these guys first!Services: Roof repair, Skylight installation

Jemez Fred

2019-05

I guess I got a different crew than the other reviewers. My new metal roof has uneven seams, crooked edges, and bad scratches. They left screws and nails on the ground, on the roof, and in my garage (!) where I let them keep their trailer while they were here. I had my detached garage roof coated rather than replaced, and that looks terrible also - gloppy with missed places even after they supposedly put on two coats and came back to coat the missed places. After one other person coming out that agreed more work needed to be done, they have seemingly stopped. I will have to contact them to ask when they will replace the scratched sections.

Jamilah “heyitsjalah” McDougall

2018-05

Christian and the guys over at New Mexico Roofing Pros took great care of me! They made sure they Answered all my questions and were extremely informative. Would definitely recommend to anyone looking for a new roof!

G Million

2020-05

They did a great job!! Did it in one day!! They even reroofed my shed with the extra shingles at no extra charge. I recommend them to anyone looking to repair or replace the roof.

Randy Nez

2023-05

NM Roof Pros employs top notch installers who help make scheduling of projects realistic, manageable and reliable. Very key to successful construction project managment.Service: Roof installation

Rudy Jaramillo

2020-05

Awesome job New Mexico Roofing professional's provided me with an amazing new shingle color roof and a great deal! I highly recommend them and I myself have over 40 years of construction experience and I salute them.

Joseph Marti

2023-05

I left comment on your web site. James did a great job. Roof complete in 1 day, small leak patched the next day.Service: Roof installation

Alvino Vigil

2023-05

They do awesome work and got the job done right! Very professional And my roof looks amazing.Service: Roof repair for storm & wind damage

Alvino Vigil V

2020-05

Very professional and did an awesome job on my roof and drywall work! The work was done quickly and done right! I would recommend them to anyone!

Michael

2021-05

Don't bother using their services. They won't do a good job and their "warranty" doesn't mean a thing to them. They'll then try to charge you for any repairs they need to do because of their poor work. I'll take my business elsewhere.

propina araiza

2019-05

I had a metal roof put on and they did a horrible job. It looks sloppy, bad cuts, nails all over the yard. Zac and Christian said they would come out and look, I haven't heard from them and the text response was that "they are really busy". The roofers let my dogs out, I had to leave work to get them from the point. I'm so disappointed. I'm going to have to go to Court to get my money back.

Rachel Zayas

2022-05

Great customer service and friendly individuals. They made the whole process as simple as can be. Will definitely be using them again in all my future projects. Thanks guys!Services: Roof inspection, Roof installation

D. Lanzi

2019-05

new mexico roofing on candelaria roadis probably the most efficient roofing company within a hundred miles of albuquerque . dependable ,professional , economical and genuinely concerned about the customer'ssatisfaction . if there were ten stars to rate them by , they certainly would deserve it .i very sincerely recommend themDaniel L ... Bernalillo New Mexico

Victoria Herrera

2018-05

This company was great at their job and got everything done in one day and cleaned up after themselves too!!! I would recommend them to friends and family!!

zoe bernal

2022-05

They were very professional, easy to work with and friendly. I Will be referring all my friends and family to them!

Austin Johnson

2023-05

Awesome company to work with! Christian and crew do a phenomenal job!

Malia Vigil

2022-05

Professional, timely, personal and courteous. Job well done. I highly recommend NM Roofing Professionals.

Opening Hours

Monday 9:30 AM-4:30 PM
Tuesday 9:30 AM-4:30 PM
Wednesday 9:30 AM-4:30 PM
Thursday 9:30 AM-4:30 PM
Friday 9:30 AM-4:30 PM
Saturday Closed
Sunday Closed

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