Rhino Roofing

4.5 (156)

2121 Osuna Rd NE, Albuquerque, NM 87113
(505) 242-1602
rhinoroofingabq.com

Claimed
Roofing contractor

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

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Jennifer Wade

2024-03

These gentlemen and Jolyn are great! They were very professional and efficient and went out of their way to explain everything to me as it was the first time I had to handle roof replacement. The pricing was reasonable for the task. I would highly recommend Rhino Roofing.

Shawna Wangseng

2024-04

Profesional roof replacement team, Lawrence was easy to work with and communication was great, I love the results. I have a complicated roof on a big Victorian home which they handled no problem. The hail damage situation in the area did mean they had many jobs ahead of mine, which was understandable why it took a few weeks to get on the schedule, I’m glad I went with this company in the end. Don’t work with fly-by-night contractors! Do your research, Rhino has a great reputation for a reason.

Trudi Wieduwilt

2024-04

Awesome from start to finish!! We lucked out to have picked Rhino Roofing!Lawrence is by far the best project manager I’ve worked with! He listened to concerns, addressed those concerns, communicated along the whole way, and after our roof was complete continued to check in. Luis and his crew did a fabulous job and we were impressed with the cleanup! Randy has already provided some touchup work and he also communicates well! The entire time working with Rhino Roofing has been easy and high quality. We highly recommend them!!!

Kelli Perea

2024-03

I would like to take some time to write you a Thank You letter to express my gratitude toward your employees of Rhino Roofing. Specifically, Joe, Kevin and Randy. Their professionalism, pride and dedication to serve their employer and their community is beyond words. We specifically dealt with Joe initially, and throughout the whole process he was very cordial and kind, and its apparent that he takes pride in his job and working for Rhine Roofing. Kevin spent some time reviewing quotes and throughout the whole process he was transparent about costs, how insurance would be handled in our situation, and he also shared the same pleasure in representing the company he works for as Joe. Randy was the person doing the work and spent late Friday night making sure my mom had a roof without leaks and felt valued throughout the whole experience. The bottom-line is your employee’s kindness and dedication to service in our situation was honorable. They always put us first and made sure we had all our questions answered. We never once felt like this was a business looking to take our money. It’s clear that you all treat your employees with respect and give them the tools to be autonomous and allow them to make situations right where someone was wronged. And at no fault of Rhino Roofing or any employees. Your company and employees did the right thing to fix a situation that was not their responsibility to fix, but knew it was the right thing to do. Rhino Roofing really sets a great example for how a business should serve their community and maintain integrity and professionalism.

Alejandro Caldera

2024-04

Rhino roofing has been great to work with on replacing our old roof. Everyone did an amazing job! A special thank you to Isaiah C. who made the process quick and easy! Helped my family from beginning to end! Thank you to Carlos N. on the job site! Thank you Rhino roofing for taking care of my roof and family! 10/10 recommend!

Kirk Wheeler

2024-02

My roof was completely replaced with the colors we wanted. Mark and Brad were excellent, dependable, and easy to deal with. The Crew was respectful and professional.

Stan Sisneros

2024-03

What a godsend! I had a foam roof with gravel that started to leak after 20 years. The insurance claim inspector told me it was hail damage. The insurance company told me they would not cover it because it was too old. I then started to get quotes for doing the work. I got bids from 5 roofing contractors. They ranged from $28,000 - $70,000. The lower amounts were to just patch and fix the whole roof with no warranty. I was really stressed over the cost. My in-laws had a great experience with Rhino Roofing. So, I called Mark to get a 6th quote. He checked my roof and told me that it had hail damage for years. He then told me that we are going to call the insurance company and make a claim. I told him about their refusal to accept it. He politely insisted that we give it a shot. The only agreement I made in writing at this point was if the insurance company accepts the claim I will let them do the work. So, Mark helped me make a claim and referenced a bad hail storm we had a couple of months prior. They once again sent out an insurance claim inspector. Mark and his coworker Brad showed the inspector details and evidence of the hail damage all over my roof. The claims inspector agreed with the obvious signs of hail damage. Mark negotiated a full replacement price with the insurance representative to fully repair the roof. The job involved removing all the gravel, then with a special machine they shaved about an inch or two of foam off the entire roof, repaired all the trouble spots, re-foamed what they removed, and applied pure very high quality silicon to the entire roof. It's been 5 months without leaks. My cost at the end was $500.00 for the insurance deductible, 5 year warranty, 20 years on silicon. Rhino Roofing gave me a roof that the higher quotes were based on. Excellent considerate service best contractor I have ever met. Thank you so much Mark and Brad. Bonus comment because the gravel is not on my roof and the silicon is white reflecting sun. I've noticed a savings in cooling and heating compared to the old roof.

Christine Bailey

2024-04

I can't say enough about the experience Ihad with Mark and Brad, they broke everything down, step by step, so I would know what to expect. The roof was completed in a couple days, and it's a beautiful enhancement.Thank you guys for making this entire process seamless for me.

rEDc Radio

2023-08

I’m really impressed with the professionalism and quality of work from this company. Their philosophy is to do it right the first time so they don’t ever have to come back, and that’s exactly what I’ve seen from their work. They also did a good job of cleaning up the mess from removing the old roof. I’ve found very few nails after they finished (they even came back after done to search for more nails). They also helped with the insurance company all along the process of getting my roof replaced due to hail damage.

Michele Zulka-King

2023-12

If you are looking for a professional and quality roofing company, please consider Rhino Roofing. They did some repair work and replaced our sky lights in February 2023. From our initial contact, through the billing process, the company handled each part of the process efficiently and with the highest customer service. Every employee we interacted with was knowledgeable and timely in their response. We will definitely return to Rhino for all our roofing needs.

Veronica Sanchez

2024-04

I was fortunate to meet Lawrence, he had finished up a job on my block, in my hometown of Las Vegas, NM. He came to our door and asked about possible hail damage to our roof. He offered to check the roof at no cost to us. I agreed & was so happy he dropped by. We definitely had hail damage, he called our insurance company and got us all set up. Had Lawrence check our rental home and sure enough we had hail damage, got that claim set up. He checked our 2nd home in Albuquerque, NM the next day and that also has damage, got that claim set up. Lawrence is a breath of fresh air and a very honest and sincere man. He goes out of his way to help people on his own time. Thank you Lawrence, Rhino Roofing is very fortunate to have you on their team!!

Sam

2024-04

If I could give them more than 5 stars I would. Lawrence with Rhino Roofing knocked on my door one and asked about a tarp that I had put on the roof. He suggested contacting my homeowners insurance. I had tried to get my homeowners to pay for past repairs without success and I had to pay out of pocket. But I hesitantly call the insurance. He came to meet the adjustor for inspection and he showed her the issues. To my surprise, the insurance paid for a full replacement. The wait time for installment was kind of long but they had the roof replaced quickly. We did a final walk through after completion to ensure I was satisfied with the work. Lawrence was amazing throughthe whole process. He responded quickly to my concerns. All in all,ĺp the whole Rhino Roofing team was amazing. I highly recommend hiring them.

Jan Anderson

2024-04

My husband I would like to share our experience today with Lawrence. We are seniors and my husband has medical issues. Today he and I with much difficulty removed a door to his room but we couldn't get it out side because of it's weight. Lawrence (sent by God at just the right time) happened to come by and in a matter of a few minutes took the door outside so we could shorten it because it was causing the oxygen tubbing to his concentrator to break when the door was closed, and brought it back in the house for us. Lawrence is a wonderful young man! May God bless and protect Lawrence always.Our sincerest thank you from Jan and Dennis

Bryan Bingham

2024-01

Rhino Roofing was prompt to answer our call and get out to see our roof after a leak from a poorly handled changeover forced water into the seams of our PVC-flat roof near the exit canali. Another 2 vendors tried to sell us a completely new roof, suggesting hail damage. The insurance company said no, and Rhino Roofing said the same thing - just a repair job. They did a wonderful job sealing the entire affected area, all the canalis, etc. They were quick to schedule us and it took just a couple of hours.Excellent result, excellent service, for far less than a new roof.

paula l

2023-12

Had roof damage summer time. Mark and Randy came out quickly to inspect and provide best quote. Because no rain forecasted for weeks, we did not know if leak resolved. They said they would return after rain. There were several cement tiles that were damaged that they fixed. We finally had rain, still had a leak. They came back and found the problem. The undersurface had small puncture. Did not charge. Positive and professional. They cleaned up all the broken tiles and loose nails. The roof looks great!!!

jessica villa

2023-12

Randy is the best! I have done several transactions with him and he is always so professional and communicates through the whole process. The front desk gals always have an amazing attitude and ready to help when I need them. Brad is always trustworthy and gets me answers right away when I need them. I could not ask for a better team and we’ll always refer them to my real estate clients! Thank you all so very much!

Cathy Shapard

2023-09

Rhino Roofing is great! They di an excellent job redoing our yesterday. They were here first thing in the morning. The crew of guys were very hard working. They did a great job covering all around the house with tarps to help with catching the old roof and did excellent clean up when finished. Besides the crew of seven workers, a big thanks to the following who were all great to work with. Dave Jr, our first contact even though I scared him, Raphael, Charlie and a big thank you to Jake. You are all great to work with. Our new roof looks great!

Maria elena Cervantes-Garduno

2024-02

Rhino roofing did a great job installing our new roof. It took them only one day. They came on time & roof looks great.

Sandy Chavez

2024-04

Please request Lawrence Chavez. He’s a very good sales rep and I’m very happy with him coming over and letting me know about my hail and wind damage and I’m real happy with the company, thank you Rhino Roofing, I Will refer him…

thomas jameson

2023-07

Rhino Roofing did a fantastic job replacing our roof. The sales people, Mark and Brad, were friendly, helpful and quite knowledgeable. They are experts at working with insurance companies and adjusters to make certain the home owner gets sufficient funds to fully replace a damaged or worn roof. The roofing crew was top notch. They were careful and skilled professionals. Jose, his family and crew were a pleasure to deal with. Rhino stands by their work and makes certain that the homeowner is taken care of. I highly recommend Rhino Roofing.Service: Roof repair for storm & wind damage

Celia Valmoja

2024-02

First of all, this is not a review of the company but rather one of their employees, Lawrence. My husband and I were driving home to Rancho Cucamonga, California on 25S in New Mexico on Tuesday, Jan 16, 2024 when he alerted us that there was something wrong with one of the tires on the trailer that we were pulling. To make a long story short, if he didn't take his time to stop us and even offer to come back and help us if we had any more problems, we would have been in a very bad and dangerous situation. He was our angel watching over us on that trip. We cannot thank him enough. They say that employees make the business so having a caring person such as Lawrence tells us that this company cares about its customers too. Thank you, again, Lawrence, and may God always be with you while you're driving on the road and always.Sincerely,Freddie and Celia ValmojaRancho Cucamonga, California

Jared Black

2023-08

We had them replace our roof and they made it super easy and stress free. Brad was a great salesman and walked us through the whole process. Brad helped us with insurance and checked on us every step of the way. They also repaired the roof on our old house. Randy was very professional and quick on the repairs. Already recommended a friend, and they had a great experience too. 100% would recommend again!Services: Roof installation, Roof damage repair

ABQ BMW

2023-05

I was disappointed to have a leak in my home recently and was determined to be a result of hail damage. I began a claim with my insurance company and contacted Rhino Roofing to begin the estimate process. Charlie and his crew at Rhino were prompt in responding to my need and on time for the scheduled visit to do the estimate.As no surprise, my insurance adjuster didn’t want to accommodate the work for all proper repairs to the roof. Rhino helped me out by working with my adjuster directly to get them to see the needs for how they planned to tackle to repair.Once the repair work started it exposed several more issues that were unknown until areas of the roof were removed. Rhino walked me through those areas so I was in the know and continued to work with my adjuster on the additional work that would be needed. The owner, David, even came out to introduce himself and thank me for the opportunity to help me. That blew me away.To say this was an easy, transparent and positive experience really doesn’t do it justice. They were helpful, made me feel like a valued customer and from where I sit did over and above what I thought would be expected.Thanks Rhino for everything, you all were great!Services: Gutter repairs, Roof inspection, Roof repair, Skylight installation, Roof installation, Roof damage repair

Nick Hogue

2023-08

Rhino roofing is responsive, fast, professional, and we’re able to help me with all my concerns. My new roof looks great and they were done under a day. Brad, Randy, and the office staff I spoke to were great to work with. Strongly recommend for anyone looking for a roofing company.Service: Roof repair for storm & wind damage

yvonne bouchard

2023-12

Randy at Rhino Roofing is a stellar guy! He not only fixed my roof leak but came back to make certain that it was not leaking. No one does this. He's the best there is!

John Lujan

2018-05

Rhino Roofing just completed my roof. They did an excellent job replacing two skylights, removing the shingles and replacing them in two days. The yard is as clean as it was before they started. Roof looks beautiful.

Sacny Ant

2023-05

I am impressed on how fast and courteous Rhino Roofing was with my situation. I called before they opened and sounded happy to assist me. Randy was so nice to call before coming over. Upon arrival Randy completed a thorough inspection and gave me a detailed description of my roofs needs and steps to resolve my issue. I was really impressed at the fast and efficient manner in how my situation was handled This company definitely go over and beyond for their customers.Service: Roof repair for storm & wind damage

Alicia Miera

2023-05

Rhino roofing did an excellent job replacing our roof. From dealing with our insurance company to getting the new roof installed in a timely manner. They were very professional and friendly. Thank you Raul and crew for all your hard work! I would definitely recommend them!Services: Roof inspection, Skylight installation, Roof installation

Ruth Horowitz (Lev)

2024-02

They found a great solution that cost much less than replacing my TPO. It's guaranteed for twenty years, and it got installed within a few weeks.

Matthew Budagher

2023-05

From a general contractor perspective. I have had the pleasure of working with Rhino Roofing on multiple occasions. I would rather use this company for any and all of my roofing needs. Finding good contractors is always a risk but this company is is five star!. I would highly recommend this company. Not just for quality alone but because of their professionalism and customer satisfaction. Their pricing is always honest so you can expect the best quality and customer care for your buck. If you are dealing with insurance, I would not recommend anyone else. Try them and you will not regret it.Services: Skylight repair, Roof inspection, Roof repair, Roof installation, Roof damage repair

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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