4.4 (90)
40 Los Chapulines, Belen, NM 87002
(505) 864-3149
hessingerplb.com
Payments
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Precious Silva
2024-04
They went above and beyond the job we expected. My job was no little one and this crew of 3 finished in more then a timely manner and worked extremely well together. The ladies in the office were also very willing to accommodate what I needed. I will now forever do business with them. Thank you Hessingers.
Bobbie Barreras
2024-02
This is the best company I have ever dealt with. They are honest and do quality work. They have done everything from little jobs to replacing whole systems for me. I just recently had my water heater making noise. He told me it was old, but didn't need to be replaced. He said because of the age he recommends it to be replaced. That's why I will never use any other for all my plumbing, heating, cooling, or gas needs.
Austin Strings
2024-04
Gabriel and Javier came all the way to Mountainair and fixed a clog in our sewer pipe. We had them also bid several updates on our home here. They were very professional and thorough. Employees to be proud of! We hope to have them do all the work on our house!
Joy Mody
2023-07
Hessingers came to repair an outside leak in our water hose line a simple job. My husband had already dug up the hole to get to the area which had to be repaired and there was probably no more than 4 inches more to dig up. The tech came with a helper and although it was a one-man job, which had taken the original plumber an hour doing it alone, but together Hessingers took one hour and half. They did the job well, but their labor cost was $337.50 which was excessive. We had asked for a quote first, but they said it would be more than two weeks before they could quote us, and then longer for the job to be done so we went ahead waited two weeks for the actual plumber to come and do the job without a quote. Our mistake, the total for this simple job was $437.50 and with tax $475.45! Hessingers have a reasonable reputation, but my advice due to their excessive labor charges and sending two people to do a one-man job, which should have taken much less time with two people, be sure to get a quote first.Service: Plumbing leak repair
Jerrald Glaser
2023-05
I called for an emergency and they returned my call almost 2 days later. They did a great job fixing my hot water PEX pipe though. Once they got here it only took an hour. To be honest out of the three plumbers I called, hessinger was the first to respond. Thank you!
Ron Ayers
2023-05
A little over a year ago Mr. Hessinger himself came out to give my MIL a quote on a new water heater and furnace installation. He ensured us a top notch installation. She was very specific about a Bryant furnace model that was very quiet. No problem with the water heater, but about a year later; the furnace is the LOUDEST furnace I’ve ever heard in a home. They even brought out a different model from the quote the first time, but we caught that during the installation and they had to take it out and bring the correct one. The duct work that they had to replace for the correct model is what’s making the noise. They also did not install the smart thermostat that we asked for (and paid extra for), but we let that slide. When I called to have them come out, they told me the furnace is still under warranty, but the labor warranty expired. I’m in the trades, and I know that a quality installation should outlast the equipment. They said I’d have to “pay for the labor if she sent someone out”. And I won’t even get into the inspection. Our plan was to use them for the next phase in our upgrade but that’s highly unlikely now.
Steve Sanchez
2023-05
This company has some of the best plumbers around. They were willing to come out after hours to repair our leaking pipe from our well. This is a great company to call for any plumbing issue's. Thank you Hessingers.Service: Plumbing pipe repair
Andrea M.
2023-05
I want to thank Hessinger's for a great experience in getting my hot water heater repaired. From getting the estimate with Chris, and having the work done by Daniel and Gabriel, all 3 employees were professional, friendly, and knowledgeable. I appreciate them answering all my questions about repairing the unit. Their confidence made me feel comfortable as an elderly widow dealing with such problems for the first time. Thank you!Service: Water heater repair
Tim Salmons
2023-05
Hessinger's Plumbing have provided me with heating, evaporative cooling, refrigerated cooling, mini-split and general plumbing services for several years at multiple properties and all that can really be said is this business operates with integrity. They have always been fair, well organized, professional and completely responsive not to mention they are very capable at their trade. They are actually a 5 star plus company in a world that could use a lot more like them.
Kathy Shelton
2022-05
Gabe Hessinger and his assistant, Jason, are the 2 young men who came to replace my 25-year-old gas furnace and gas hot water heater in my home. They showed up on time each day and stayed until the new furnace was perfectly operational before leaving the first day. Gabe and Jason were proficient, polite and respectful. They answered all my questions and were very knowledgeable. They were at my house 2 days in a row and cleaned up after themselves each day. There were a few difficulties with the installation of the new thermostat, but they stepped up to the challenge.I have a background in electrical and mechanical engineering. Therefore, I can totally appreciate the exceptional work that Gabe and Jason did in installing my new equipment. They made sure that the new furnace and water heater installations met the current building codes. I have hired several other workmen in the past to do work on my house or around my property who were very rude and not caring about what they were doing. Gabe and Jason were perfectionists and it was obvious that they wanted to do the best job possible.The price I paid for the new furnace and water heater was very reasonable. I really appreciated that they did not try to sell me equipment that would have been too large for the size of my home as another company did in their quote. Kris Hessinger, the owner, also did not try to sell me the most expensive equipment, knowing that I am a senior living on a limited income. The furnace and water heater they installed are perfect for my needs.Because they are such a reliable, fair and honest company, you have to be patient to be scheduled with them as they are booked for non-urgent, routine jobs several weeks in advance. I was willing to wait because of their integrity, great reputation and fairly priced quote. It was a pleasure to speak with their office staff who are also kind and professional.I would give Hessinger’s a 10-star rating if possible as they are an exceptional company with which to do business. Their written quote says, “Thank you for letting our family take care of yours.” They certainly lived up to that goal. Hessinger’s will be my go-to company for all my plumbing, heating and cooling needs in the future since I now know from experience that they will do an excellent job. I HIGHLY recommend Hessinger's for all your plumbing and HVAC needs!Service: Water heater installation
Jeff Wooddell
2023-05
This company is very good at what it does. They get back to you quickly and they do an excellent job. Highly recommendedIf you need a service that they provide why are not calling them? Do yourself a favor and make the call. The nicest people I have met. They will do you right.
Love Stropnicky
2022-05
Hessinger Plumbing has always gone above and beyond to help repair well pumps/water heaters/ and busted pipes in a timely and professional manner. They always come with a smile ready to help and are fair in their prices. I Highly recommend them.Services: Water heater installation, Plumbing leak detection, Outdoor plumbing system repair
barbara spinler
2023-05
theywe're very courteous but had noideaabout how to work on my water heater they were constantly calling their boss to find out what to do a few times I actually had to tell them how to do something myself I would never use this company againService: Water heater repair
Judith Haugness
2019-05
I called with an emergency. They showed up in about an hour. Isacc and Zack were very polite, professional, and great guys. They fixed the back up and the bathroom leak. Very quickly, and the price was so reasonable. I am so grateful to them. These are my go to guys. God bless them and families.
John Graham
2023-08
The tech was very knowledgeable and got right to the problem. They were very friendly and kept me informed of the progress. The price was reasonable.
P P
2021-05
I was given a price for doing work on my minisplit. The invoice I was given did not reflect the quoted price. I asked Daniel why the price was different. He indicated the job took less time than he thought it would which reduced the hourly rate.That has never happened to me before.The business is very well run and everyone is helpful and polite. You will always know by text or email when your appointment is, when the technician is on his way and followup copies of all the paid invoices.This is a long wordy review but it honest and the business deserves this praise.
Val Smalley
2020-05
Excellent service all the way around. I have used all aspects of their business and been impressed each time with their professionalism (sewer line camera evaluation; AC evaluation and repair; running propane line to kitchen stove; well water storage tank upgrade). Highly recommended!!
Lee Mar
2019-05
I don't usually write a review but this company was outstanding. I wanted to make sure and let consumers know that they are without doubt A++Rating. The gentleman we're professional,polite and patient. The price was very reasonable. They took the time to explain things and were able to accommodate my schedule.
Ezekiel Esquibel
2020-05
Hessingers provided excellent service, and they were very professional. They provided me and my family with a quality product at a great price. I will only use Hessingers for all my plumbing and HVAC needs, and will continue to recommend them to anyone looking for this type of service.
Elsa Budzinski
2019-05
Excellent customer service from beginning to end. The receptionist who took my call was polite, efficient, and thorough, no hassle. The plumbing tech, Raphael, was quick, courteous, and professional. I will use this company again!
Bernardo Chavez
2020-05
Unable to remove the shower arm, I called Hessinger Plumbing. Frank called ahead and showed up on time. He greeted me with a friendly smile and in a courteous manner. What was just a simple remove and install turned out to a major project. He stuck with it. Most would have walked away. His persistence, skill and ingenuity brought the job to a successful end. Service was professional and well done. Price was reasonable. Highly recommend Hessinger's. Thanks
Lindsey Tafoya
2018-05
Very happy with the service from Kris! We called Hessinger's to get someone out to look at our water heater and he gave us an honest evaluation instead of trying to con us into spending money on something we don't need.Thank you so much, guys! :) We're super impressed and we're switching over to Hessinger's for all our plumbing/heating/cooling needs in the future!
Jay Keith
2021-05
Fantastic people to work with, excellent at communicating your appointment information. They really know their business to get your job done right in good time. Highly recommended.
Ann Klotz
2021-05
Our central air stopped working during this crazy heatwave (100+). Desperate to find someone to help. Two larger companies (1, I'd done business with) gave me a 2 week time frame, I understand everyone is crazy busy, but! Called Hessingers, they were able to come in a couple days. From the receptionist to Issac the gentleman that did the work, they are professional, kind and did a fantastic job. I know who to call now for HVAC needs. Thanks guys!
John R Romero
2020-05
Honest, dependable, very knowledgeable, and great pricing makes them my top choice for plumbing and HVAC work. I have used them to install a water softener, fix an A/C unit and they were excellent.
Geri Rhodes
2022-05
My outdoor faucets are 20+ years old and leaked. Zach Martin spent time tweaking/tightening them (all 4) and said he'd apply the service charge $81 to the next visit if the faucets still leak and need replacing. One is still leaking, and I may go for replacement, even though it means cutting through a wall.
Desiree Trujillo
2019-05
Very friendly and professional. Knowledgeable of what they're doing and explain it along the way! They're not interested in just making a quick buck, they fix it and fix it right! For the best service I would recommend them in a heart beat.
Tim Bond
2021-05
Was referred to them on Facebook, saying they were the best around Los lunas NM. They wanted half of the cost of the job up front The first day they came out work was done but not finished, but wanted the other half of payment in order to schedule inspection fron the state inspector they failed to meet inspector showed up after he had already left they still have not returned to back fill ditch and check appliances to make sure everything is okay. It's been 3 weeks poor communications and failure to follow through with their obligations to the job. Would not refer them to anyone.
Bobbie Ortiz
2018-05
Very courteous, professional and affordable! Hard a hard time getting a plumber and Belen, and happened upon Hessinger and now they will be who I call all the time! Kudos to Chris and Daniel for making making a bad day into a much better one!
Angel S
2019-05
Thankful for the service and knowledge. Did not have a scheduled apt and they squeezed us into the schedule. Have had many plumbers attempt to handle the situation at our rental none of which have ever given us the great advice they gave us. Took care of the problem in no time, customer service was awesome and the price was the bonus very fair pricing!
Monday | 8 AM-6 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | Closed |
Sunday | 8 AM-6 PM |
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