Custom Design Contracting & Masonry

4.2 (38)

115 Ireland Pl, Amityville, NY 11701
(631) 983-2983
customdesigncontractors.com

Claimed
General contractor

Reviews

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Charles Ferrara

2024-04

Awesome! Jimmy, Chris and the guys were great. Dealt with me mind changing several times mid project and still stayed on target. Great work, very satisfied, will definitely continue with upcoming projects.

Sean o'neill

2024-05

Had an old 1983 Anderson bay window in my living room that had to go. I wanted to replace with 2 side by side double hungs. I Contacted Jimmy at Custom Design Contacting and Masonry for a quote. They beat every other quote and we’re done in 2 days start to finish. Beautiful, professional work and cleaned up when the job was completed. I would highly recommend reaching out to Jimmy for all you contracting needs.

C. M.

2023-09

UPDATE-3 WEEKS AFTER REVIEW; MULTIPLE CALL FROM PRIVATE NUMBER OWNER CALLED ME TO THREATEN MECustom Design Contracting, noun, see also: incompetent, unprofessional, inferior.That is my experience with this company. Hire them if you want a job that will be wrong time and time again and an arrogant and dishonest owner that will “yes” you to death in the beginning then will curse you out and even threaten you when you bring errors to his attention!We hired them to power wash our paver patio and install polymeric sand. We also had a stone wall that was hanging off the foundation on one side and stones missing on another section. The owner, Jimmy, offered to do the job at a reasonable price and even offered a few stones to fill in that were missing (approx. a dozen). We asked if the correct way to repair this is to add a mesh backing and mortar to properly adhere to the concrete foundation as well as a sill for water deflection. Jimmy said “Yeah, we can do that”.The wall repair was a disaster. Rather than using mesh and mortar that we agreed on, the guys were using tubes of adhesive (PL Max). When asked about the mesh and mortar, he said this is what the boss instructed. But not what we agreed on. We had a conversation with Jimmy asap. He was annoyed that we even asked about the process. We reminded him of our conversation about using mesh and mortar and he says “I never said that”. Liar!We then asked the guys if they will be installing the flashing, sill or “lip” to deflect water. The guy said the flashing would be best but mentions silicon as another option. Later, a young lady supervising the work offers both the lip and silicon options but my husband said we wanted the lip. She said she will check with the guys and get back to us but never did.They left and we checked the wall and noticed there were a bunch of gaps and no water protection has been installed. We sent photos to CDC (Regina, office manager?). She agrees to fill in the gaps and says she will get back to us on the water protection. The guys come the next day and there were still large gaps and silicon was added to the top of the wall rather than the lip! So we texted Regina again to tell her there were still gaps and that they did not install the lip.However, instead of rectifying the issue, Jimmy calls my husband demanding payment. My husband informs him of the gaps in the wall and silicon applied rather than the lip. His response- “there will always be gaps” and “I never said I would install the lip.” Then my husband calls him out on deceiving him as this was the first thing discussed. Jim then says he’s not going to add the lip and demands the money again. My husband tells him once the job is complete, he will gladly pay him. Then Jimmy goes on a tirade, cussing and swearing about how we’re trying to nickel and dime him and take advantage of him. How? By expecting a job to be completed as discussed? We were being charged thousands for a few stones and tubes of adhesive that cost $12 at Home Depot! Then he threatens to sue us followed by threats of physical harm “I will go into your yard and rip the stones off the wall” and “I will send my guys over to collect the money.” Does he think he’s Tony Soprano? Given we have 2 young children that do not need to be exposed to conflict or violence, my husband said he will pay once they clean up the surface of the pavers that they stained by applying the poly sand to wet pavers.Needless to say they screwed this up as well. Took them 2 tries, but they removed most of the sand from the paver surface… but of course also removed the sand between the paver joints leaving large gaps!! Unbelievable!!!In conclusion, I wouldn’t recommend Custom Design Contracting to my worst enemies. Their work is inferior and sloppy. The owner Jimmy is rude, disrespectful and to use his words, will nickel and dime you till the end. He takes no accountability for the poor craftsmanship and will get belligerent with you if you disagree with him. There is much more to say but I’m limited in space. Avoid like the plagueServices: Tile work installation, Tile work replacement, Patio construction, Masonry installation

noa kahana

2023-12

What ever you do, STAY AWAY from this company!They did my master bath renovation and a wall unit with a fire place.Everything they did was awful! From crooked cut tiles, to using wrong color grout, to installing bathroom cabinets crooked, electric outlets that don't work, paint all over the new floor, installing the wrong exhaust fan, and never even finished the plumbing, Jimmy the owner, received most of the money I owed and ditched in the middle of the job!Do not use them! You will regret it!

Phil

2023-09

UPDATE - OWNER JIMMY CALLS MY WIFE FROM A PRIVATE NUMBER TO THREATEN HER, ME AND MY HOUSE SAYING HIS GUYS ARE FROM EL SALVADOR AND THEY ARE NOT HAPPY WITH THE REVIEW AND KNOW WHERE WE LIVE. SCUMBAG!The most unprofessional and unethical company I've ever had to deal with. Make sure you get every detail in writing because the owner, Jimmy, will agree to scope of work upfront then later say he never said that and will refuse to honor the initial agreement. Either he has severe dementia or is the biggest liar walking the earth. Jimmy will spit in your face and tell you it’s raining. Even when shown their inferior work, he will cuss you out and threaten you, your family and property to collect money that was far from earned rather than own their errors and correct their shoddy workmanship.We hired Custom Design to install polymeric sand and repair a stone wall. Both were atrocious. First, you would think a professional would know to wait until pavers are completely dry before sanding. Nope, not CD. There was efflorescence all over my pavers. Second, the wall was "repaired" using only adhesive from Home Depot without adding a sill to deflect water. Instead silicon was used. Also, there are large gaps that were not filled with stone or mortar so if water gets in and freezes, the stones would likely detach from the wall. I wonder just how legitimate the positive reviews are. We did not receive any professionalism, courtesy or quality in dealing with CD. I have ALOT more to say, but I am limited in space. The pics should speak for themselves. Avoid CD like the plague. You will likely have more satisfaction dealing with a yeast infection than CD. You can thank me later.

Lauren Pulvidente

2024-02

Once again Jimmy & his crew have gone above & beyond and knocked it out of the park! They erected a gorgeous gazebo in my yard that goes above my expectations, it not only gives me the extra outdoor space I envisioned, he created almost an extra room for my house with clear panels so i can see my yard, a heater, a ceiling fan and a TV installed- I have used Custom design for many projects in the past and have recommended to many others- they are fairly priced, fast paced and excellent workmanship. I highly recommend!!Services: General construction, Tile work installation, Home renovations, Tile work replacement, Paint indoors, Repair water fixtures, General building construction, Foundation pouring, Porch construction, Patio construction, Flooring

Angela Cioci

2023-12

I needed to redo my mom's tiny bedroom bathroom. After getting multiple ridiculous quotes, I received an unbelievable quote from Jimmy at Custom Design. I was very skeptical and came to see all the positive reviews and went with him. The workers were always clean that at the end of each day you didn't even know they were there. The subway tile in the shower came out perfect. After they installed a shower door that I really wasn't happy with, they had no problem changing it to the one I wanted with no extra $$ involved. The colors he chose were spot on and we are very happy with the outcome. Jimmy is so easy to work with. Will definitely be using them in the future.

Gregg Squires

2023-05

Jimmy and his crew at Custom Design and Masonry are everything they say they are. Responsive professional diligent. They price quoted was the price paid. They did a full basement reno along with coordinating a oil to gas convertion. Everything was seamless and completed on time and on budget. There's really nothing more you can ask for. They did what they said for the price they said. Call them and see for yourselfService: Basement remodeling

C. S

2023-09

UPDATE-3 WEEKS AFTER REVIEW; MULTIPLE CALL FROM PRIVATE NUMBER OWNER CALLED ME TO THREATEN MECustom Design Contracting has to be, by far, the most incompetent, unprofessional company I’ve ever had the displeasure in dealing with. Hire them if you want a job that will be wrong time and time again and an arrogant and dishonest owner that will “yes” you to death in the beginning then will change the scope of the work and curse you out and even threaten you when you bring the errors to his attention!We initially hired Custom Design Contracting to power wash our paver patio and install polymeric sand. We also had a stone veneer wall that was hanging off the foundation on one side and stones missing on another section. The owner, Jimmy, offered to do the job at a reasonable price. We asked if the correct way to repair this is to add a mesh backing and mortar to properly adhere to the concrete foundation as well as a sill for water deflection. Jimmy said “Yeah, we can do that”. We also discussed sections of the patio that were not level so hired them to repair this as well.The guys power washed and came a couple of days later to install the sand. I notice their power washer is leaking water all over the surface of the pavers. There were areas they missed in the initial wash so they power washed these areas again. Then proceeded to apply sand. When we got home we noticed sand all over the surface of the pavers! Custom Design said they will correct when they level the pavers. They can’t even get a poly sand job right and we should trust them to re-do our patio!!We call this to Custom Design’s attention and rather than offer to fix and make things right, Jimmy, the owner, proceeds to yell and curse and threaten us for payment! Finally after being threatened and cursed at by the owner, two guys came with only brooms. There is still sand on my pavers and they have the nerve to ask for payment. We told them that we will not pay unless the sand was removed from surface of the pavers. The guys came back the next day to power wash and scrub the pavers. The pavers were still wet but my husband had an important appointment so he could not thoroughly inspect the pavers before giving the money. When we got home, the sand was mostly removed from the pavers surface but also removed from the joints in the steps as well as between the joints from some areas on the patio!Use Custom Design Contracting at your own risk. They will cut corners and lie to make you think you are getting a good deal when in fact they will use inferior products and not perform the work as agreed. And if you were to disagree or call out their shoddy work – be prepared to be cursed out and threatened by this wanna-be gangster. But if that’s you’re cup of tea, good luck to you. Otherwise, do yourself a favor and use a reputable company to perform the work.The next review covers their sloppy “repair” of my exterior stone walls. I’m limited on space, but like they say, pictures say 1,000 words!Services: Exterior finishing, Repair flooring, Flooring

Sheyla Flores

2023-05

We are working on remodeling our florida room and we installed a sliding door with Custom Design and couldnt be happier! The door came out so good, they were responsive and very easy to work with. Would use them again for any other remodelation we do.Service: Remodeling

Mary Meyer

2023-10

Jimmy and crew are phenomenal. Found them through Facebook- and took a chance after seeing their great reviews. Having then met Jimmy felt very confident and comfortable. Selling my moms co-op after she just passed, Jimmy, Regina and crew was just fantastic. Wonderful work, kept me in the loop every day, crew showed up every day- I couldn’t be happier with them. They went above and beyond in a difficult situation for me.Recommend 100%.

Matthew Carrique

2023-11

We hired Custom Design to do some work in our office space; adding some walls and doors to create some additional security and private offices. They were responsive, prompt, and did quality work. When there was a small issue, I didn't even need to point it out; Regina came by often to check on the work and immediately saw and rectified the issue without me needing to say a word. I'd definitely use them again in the future. Thanks!

Kathleen La Verda

2024-04

I was totally satisfied with the work done and professionalism. I needed storm doors and frames replaced. Job was completed and they cleaned up afterwards. HIGHLY RECOMMEND

Amityville Apothecary

2023-08

We've had Jim and his team handle quite a few projects for us and he has always under promised and overdelivered which.. if you've done' work with contractors.. is the opposite of what usually happens. They were thorough, professional, and clean. We've had some custom basement shelves built and assembled for our retail store overstock as well as a beautiful outdoor wash station. At home, he's added to our paver patio and created a deck around our pool.

Yvette Carman

2022-05

Custom Design Did an amazingly beautiful job on refurbishing my slate patio. Jimmy was wonderful to work with. He called me when he said he would, he came down and looked at the job and then came back several times with the Mason and discussed the job. He always kept me in the loop. The guys doing the job were very professional, cordial, neat and did their jobs. I would highly recommend Custom Design if you are in need of any contracting services. Their prices are fare and reasonable and I had a wonderful experience with them.Services: Refurbishment, Exterior finishing, Masonry installation

Salina Anderson

2023-06

Custom Design Contracting & Masonry was a great choice to renovate the shower in my bathroom!! They were so easy to deal with and so accommodating! Owner Jim worked very hard to keep as true to his estimate as possible after discovering that the job was bigger and more involved than originally estimated!! Highly Recommended!!!Services: Tile work installation, Bathroom remodeling

Diana Medaglia

2023-06

Jimmy repaired my already existing pavers that were all falling apart. Many companies are not interested in repairs. Jimmy’s crewwere on time clean and did the work with noIssues. They power washed them recemented all my borders and resanded them. They look brand new. Jimmy was very fairly priced.I would definitely recommend his company and I plan on using him for projects in the future.Service: Masonry installation

Maria Samuelsen

2023-05

I had a very large living room with a fireplace. They removed the old fireplace and put up a wall that divded the living room into a small living room and a beautiful master bedroom. They installed a new door going into the master bedroom and built me a beautiful closet where the fireplace had been. I absolutely love the results. They were super responsive, and showed up whenever they said they were going to. I highly recommend this companyServices: General construction, Painting, Interior finishing, Remodeling, Drywall installation, Home construction

John Parisi

2023-05

Could not be happier with the work done by Jimmy and Custom Design Contracting & Masonry. The work was done expeditiously and at a very competitive price. Jimmy, his office staff and the whole crew that did the work were an absolute pleasure to deal with. I will definitely be contacting them again when we're ready for our next project!!Service: Patio construction

Keith Jelinek

2022-05

I had a previous contractor renovate two bathrooms. A few months later, the grout started to crack. I tried contacting the original contractor, but he did not return my calls. Jimmy had someone at my house the next day for an estimate. Within a week all the repairs were completed. Not many contractors want to repair someone else's mistakes. But Jimmy did. The work was done quickly, neatly and at a fair price. Definitely recommend! I will definitely be using Jimmy for any future work.

Jill Witcoski

2022-05

Custom Design did a wonderful job removing drop ceiling and refinishing entry area wall. Repaired ceiling crack in living area and bathroom and installed ceiling vent in main bathroom. Shiplap fireplace was painted after nail holes filled and sanded. Mantel was stained. All areas were painted. Very professional, personable and neat. Always on time and no issues with time frame to finish the job. Price very reasonable and more important, job well done! Highly recommend!Services: Fan installation, Paint indoors, Drywall repair

Mary Daley

2022-05

We used this company to have a new floor installed, Base & crown moldings installed, an old air conditioner taken out (patched the siding on the outside & the sheetrock inside). We were very happy with their work. They were a great crew to work with & I could always reach the owner, Jimmy, whenever I had a question. I would highly recommend this company.Services: Install flooring, Remodeling, Flooring

Tina Koetzner

2023-05

Jimmy and his crew assessed the situation in my laundry room, came up with a plan and executed flawlessly! This was something I had put off because I was so perplexed as to how to proceed and they came in and viola - it was done! Professional courteous and on time! Don’t hesitate to contact Jimmy. Thanks for a job well done! Highly recommend

jane mcdermott

2022-05

Jimmy and his crew are top notch. They are on time and do a phenomenal job. I’ve had him do 3 different jobs at my home and have been completely satisfied from start to finish. Don’t hesitate to give him a call. You’ll be happy you did!Services: Paint indoors, Refurbishment, Remodeling, Drywall installation, Drywall repair

Ronni Katz

2022-05

I needed someone to do a small job for me recently when the people I hired never showed up. I posted about it in a local FB group and James Giambrone responded to my post and offered to help me out. We exchanged details and he sent a crew by the next morning to complete the job. His crew was incredibly professional, efficient and respectful which is a rarity these days. I would not hesitate to call them again and highly recommend Custom Design Contracting and Masonry.

Hilda Brown

2022-05

I needed a lot of sheetrock done in one of our bedrooms and Custom Design Contracting and Masonry did a wonderful job. Ryan Moore is Project Manager and he is very professional. He always returns all your phone calls and texts on a timely manner. I used them for a project in my daughters apartment as well and she was also very happy. Will continue using this company for future projects.Service: Drywall repair

N Osullivan

2023-05

I was extremely satisfied with the exceptional service provided. The quality of the work was outstanding, the price was extremely competitive and the Professionalism was the best. I felt like the team listened to my needs and delivered an A+ job

Thomas Vetere

2023-05

James is the best….use his services for my rental properties. Demo, concrete work, and installing a new deck so far, but will use custom design for all of my contracting needs.

lynn mcveety

2023-05

Every time I walk into my bathroom, I just love it even more! Super nice people - every single one of them. It looks spectacular without breaking the bank!Service: Bathroom remodeling

Michael Neville

2022-05

Jim's crew did an excellent job replacing the step on our front porch. Good quality work. Highly recommended.

Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-4 PM
Sunday Closed

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