Big G Roofing & Siding LLC

Jason Graves

2023-09

Big G Roofing was the installer used to complete the roof on my new build home. Since the build I have had one section of my roof continually fail in any type of wind where shingles are blowing off exposing the roof to issues from the elements. BIG G roofing has come out a couple times and replaced the shingles as all these issues are under warranty. Roughly 4-5 months ago I had more shingles fly off the roof again. I have been placing calls to BIG G to come and warranty the work and inspect that portion of the roof as I have had 3 issues in the same spot since install. For the first 3 months I left messages with the receptionist and never received return phone calls. Finally, I voiced my concern to the receptionist and an employee finally called me back. They advised that they were speaking to their rep that made the shingles and promised me that I would receive return phone calls with updates and a visual inspection done with the rep to try and repair the problem once and for all. That was over a month ago. I have followed up multiple times since, as I have not received any follow up calls and the physical roof inspection I was promised was never done. I called back two weeks ago and was relayed a message they have not heard back from their rep that was contacted almost two months ago. BIG G has not done anything to repair my roof under warranty as they are required to do. I have been ignored for months and would just like them to warranty the product they put on my brand new home.Services: Roof repair, Roof installation

PAUL STROHMEIER

2023-05

We built our house 21 years ago. This spring added a roof over our concrete patio. The contractor for the patio roof showed us numerous issues with the siding and around the windows and doors where water was getting in.I called big g asking for a service call and never received a response.The wrap under the siding wasn't applied properly, flashing under the roof wasn't installed properly.Shoddy work by this company makes me wonder why they are still in business.

Lindsay Mayfield

2020-05

They did a roof job in 2016 and it leaked within months. They came back a few times but the issues continued w/ the leaks. I think there were ownership changes and other challenges but they were unnecessarily difficult to work with regardless. They wouldn't even send a copy of the original invoice or call back about appts. We had mold grow and cause significant damage to the interior and it's costing thousands of dollars and our health to mitigate.

Peter Mayfield

2021-05

Yes, i dealt with your company and have plenty of correspondences proving so. Stop lying. I recommend A plus roofing as they fixed our issue.

Rich Jones

2019-05

Gear job and wonderful clean up... They do alot of siding and are very professional, fast, but still effective...

Pamela Walsh

2018-05

Working with them has been productive

Kevin Moore

2021-05

Professional company with quality work!