Craftsman Home Remodeling

Karen Lattierre

2024-04

Can't say enough good about Craftsman Home Remodeling. Phil not only quotes the job, but actually does the work. He and Doug did it all. Very professional, courteous. Cleaned up everything. We are so thrilled with our new deck. Don't hesitate to have them do any improvements for you. Can only speak to decks, but I can't believe the quality of their work would not extend to other jobs. Phil is not quick at responding to calls and texts, but that's a minor thing. They are very busy and worth the wait.

Liz Brand

2024-04

Thank you to Phil Sr. and team for our new deck! We love how it turned out. The team was hardworking, knowledgeable and accommodating. Highly recommend!

Meghan Pesce

2024-04

I had my old porch torn down and a new one rebuilt by Craftsman Home Remodeling in fall 2023. The before photos don't show how dilapidated the porch was and the after photos don't known how beautiful the new porch is. They even went over things they were hesitant about (such as my walkway not lining up and if I needed it torn up first-- and I honestly don't care much at this time).Key components I like about this company:- Quotes on the spot. They bring their pamphlets with them to go over material costs. There aren't any games or hidden costs, it's very transparent.- Significant experience from both the father and son. Everything is safe, and up to code as well as my own personal standards- You get on the schedule first come, first serve (they fill up quickly). They seem to work all the time, bearing weather.- They have a vision for what is being created. They ask about the small details and they tie in important features.- They go above and beyond. For example, we had old siding in our garage and they were able to use it in the design to make it look like "our porch has always been there" (direct quote from my neighbors).Considerations:- It is expensive. However, having gone with a different company for our roof/skylight that did not do the little things, I can appreciate the detail that comes with that expense- They do book up fastI don't really have any complaints, to be honest. I find them very direct, creative, and knowledgeable.

Kristin Barber

2024-02

We couldn’t be more pleased with the quality of work done by Phil and Tricia. They were very quick in coming out to consult on our mold issue, and equally quick to get started on the job and complete the work. They were very thorough in explaining everything throughout the entire project. Each day they communicated what was done that day and were so responsive to any questions we had. While I wish that we hadn’t needed mold remediation, I couldn’t be happier that we were given Phil’s name by a neighbor. I would highly recommend them to anyone in the future!

Chris Zdep

2024-04

Phil and team are true craftsman. We had a complicated wood deck that we wanted to update with Trex. We got 5 different quotes. Instead of sending a sales guy over, Phil came and was by far the most knowledgeable and share valuable advice. He was also onsite doing the work. Their pricing is very fair and they are very detailed orientated when doing the work. Very pleased with how our deck came out and their ability to work with our custom need.

Karen D

2024-01

Both Phils, Trish, and Nick as well as the others who came to install my door the last day, have been wonderful throughout the process. I was so happy to find someone willing to work on my job after searching for a long time. It turned into a more involved project, with more extensive mold than I hoped, but I'm very happy with their work. They ended up having to rip out all the walls, ceiling, and insulation in my family room, and treating all the mold, but were able to not have to rip out the floor. They have great attention to detail and offered options where possible to save me money while still properly dealing with my mold problem correctly. I would hire them again for any future jobs.

Jake Baird

2024-02

Phil and his team came to resolve a mold issue in my basement and were punctual and responsive through the entire process. From the initial visit to the last day on the job they were professional and courteous and made me feel confident they'd leave my home in better hands than they found it. Friendly, communicative, and efficient; I'd recommend Craftsman Home Remodeling to anyone looking for mold remediation services.

Tor Constantino, MBA

2023-11

I highly recommend the decking team from Craftsman Home Remodeling. The company founder - Phil Sr. - was there from start to finish. He wrote up the quote and he was there every day to oversee the project and make sure both my wife and I were happy as the project progressed. As context, we had a large multi-level deck that had become dangerous to walk on because of weak and rotting wood planks due our upstate weather and direct exposure to the sun. We wanted a complete replacement of the existing PT wood surface with new composite decking material, three sets of stairs rebuilt, as well as solider boarding along the entire base rather than the cheap lattice work the prior owner used. Additional, the team designed and constructed a 12'x20' roof, that's connected to our house over a portion of the deck, so we can now be outside and enjoy the view of our pool and beautiful backyard no matter the weather. It's worth noting that as they progressed, structural issues were uncovered and Phil was extremely communicative and let us know each issue immediately, outlined possible options, and executed the solution at a reasonable cost. The decking team was extremely hardworking and knowledgeable. Bottom line, we are thrilled with the final outcome on this project - we received superior quality at a great price. We WILL hire them again and have recommended them to our friends and neighbors! Their family business will restore your faith and confidence in locally-owned and operated contractors!Services: Deck installation, Deck remodeling, Roofing, Deck replacement, Deck repair

Betty Pum

2023-10

Phil and Tricia Zona helped us through a very stressful mold issue that was discovered in our basement. They were beyond professional and responsive as they helped us understand the process of mold remediation. As the job continued, Phil and Tricia paid close attention to detail and found that there was more mold than anticipated. They showed continued professionalism and genuine empathy as they helped us navigate the expense of rectifying the mold issue. Phil promised that he would treat our home as if it were his own and he did just that. The air quality in our basement has improved greatly thanks to the quality work of Phil and Tricia. They educated us along the way and showed how much they value and take pride in their work. We trusted them wholeheartedly and would highly recommend their service to others.

Brilliant Bathrooms

2024-03

I highly recommend this company, Everytime I run into mold on my projects they are my go to. They go above and beyond to make sure the customer is taken care of and always comes through in a timely manner. I just received a phone call today from a customer saying how professional and clean their process was and couldn't be happier. Thank you guys for all you do!!!

Ryan James

2023-10

Extremely pleased with craftsman’s quality of work again in addition to their already well known punctuality, professionalism, and were also kept in constant communication any time I had reached out throughout the entire duration of the job. Always would and definitely will continue to recommend craftsman home remodeling.Services: Deck installation, Deck remodeling, Mold inspection, Water removal, Mold mitigation, Deck replacement, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Deck repair

M Rashid

2023-06

AMAZING!!! From my initial phone call through the completion of the project, Patricia and Phil were incredible. They came to diagnose the problem first and came a second time to walk through each part of the work that needed to be done before I even signed a contract with them. They are extremely knowledgeable and thorough, and can handle the entire scope of your project from cleanup to reconstruction.Once the work had begun, it was a smooth and stress-free process. Phil explained everything he was doing and was ahead of schedule. He went above and beyond what I was expecting. This is a family business and everyone works cooperatively with each other. They are meticulous with everything from managing the work area to the upkeep of their equipment, not to mention personable and respectful towards their clients. You are in excellent hands with Craftsman Home Remodeling.Services: Water damage-related cleanup & repair, Mold remediation, Mold cleaning, HVAC duct & vent cleaning, Water damage-related mold removal

MARCIA BARTALO

2023-10

I can't even imagine where I would be right now if I didn't have the crew from Craftsman Home Remodeling to help me out. Both Philip and Tricia responded in a timely fashion and worked above and beyond normal hours to help remediate the water and mold in my basement. The care and professionalism provided was well above standard levels and they respected my home while bringing in equipment. I would call them again for any type of remodeling I needed done. They provided competitive estimates, worked in a respectable timeline and used all top of the market equipment. I hope I don't need water and mold restoration services again but if I do my first phone call will be to Craftsman Home Remodeling!

Jeremy Hunter

2023-10

Website says, "One thing that has not changed is our commitment to exceeding customer expectations by providing quality craftsmanship in a clean, timely, and honest manner! "Timely was not our experience. We were repeatedly given dates on when the job would start and repeatedly the job was not started. Every time we would have to call and try to confirm if the job was going to start on the date, we were told only to be told it would not. The communication was not proactive and when we get frustrated as a customer because promises are made and not kept time and again, they were rude to us.Would not recommend this business for your deck job.Services: Deck installation, Deck remodeling

wurthers

2023-07

tl;dr: I cannot recommend Craftsman Home Remodeling highly enough, for any and all mold remediation needs!Phil and his family were consummate professionals as they worked tirelessly to completely address an emergency mold problem we discovered in our bathroom and attic two weeks ago. When the mold inspection report found toxic black mold, Phil and his wife Patricia took time off on their Saturday morning to quote an excellent price for the work. Little did we know, they had also come prepared to start containment on the area, and by Noon that day our living space was completely sealed off from the mold infesting our bathroom walls. Over the next week, they uncovered every inch of mold there was to find, not only in the bathroom, but in an attic space above that had previously been poorly encapsulated and ventilated. By the fourth day of work, they had completely removed all of the insulation in our attic, fully killed and encapsulated the mold down to the last hyphae, and generously scrubbed our air round the clock to make sure we were breathing easy while they worked. They were extremely courteous and respectful of our living space, leaving our stairway and entryway immaculately vacuumed at the end of each day, and diligently protecting our hardwood floors from dings and scratches as they worked. When we first spoke with him, Phil assured us that he treats every project as if he were working on his own home, and it REALLY showed over the course of the project! He also went out of his way to recommend trusted contractors to complete the insulation and remodeling portions of the work, which were outside the scope of what they could reasonably work into their busy work schedule for us.With Craftsman, we were made to feel like family in just a few short days, and there is no doubt that I will be hiring them again should I ever find another trace of mold in my house.Services: Mold remediation, Mold cleaning, Mold damage restoration

alaina cordello

2023-06

We rent a home that we didn’t know was infested with mold due to a flood that happened before we moved in. Phil was called and came over immediately and told us what needed to be done and within a week he started doing his magic. The work that was done on our house couldn’t have been better! He is so professional and does amazing work! He had our house smelling brand new in just a couple days! I would highly recommend using him for any of your needs 😊Services: Mold inspection, Water removal, Water damage-related mold removal

Rick Rotolo

2023-06

Phil and his team was absolutely amazing and most of all very RESPECTFUL! that goes a long way with me and my family considering he was inside our home for many days. I couldn’t say enough about this company. So polite and very gentle and well spoken. Will definitely use multiple times if need be ! If I could give 10 stars I would highly recommend !Services: Mold mitigation, Mold damage restoration

Heather Lagoy

2023-05

CHR was great to work with. They was able to make an appointment, get an estimate, start and finish the work within a matter of days. I was looking at a two week wait for an initial appointment with other services! Philip and his team were prompt and professional. They did a great, thorough job and my basement looks better than ever. I will definitely be calling them again for more work.Services: Mold mitigation, Mold remediation, Mold cleaning

Jonathan Barry

2022-05

Phil and Justin were very friendly from the beginning. Phil was informative, took the time to explain his process and went the extra mile with the precautions for my family's health and well being. The attention to detail when it came to containing the infected area while his team treated it was extraordinary and very much appreciated. Once the job was complete, Craftsman Home Remodeling left the work site cleaner than when they arrived.Thank you Craftsman Home remodeling for helping me alleviate a stress I have had since we bought the house 7 years ago and making it affordable and easy.Service: Water damage-related mold removal

Kay DoubleYa

2022-05

We replaced our wood deck with composite. This company did a wonderful job. Very professional, friendly, and finished sooner than expected. We are very happy with their work. Phil, Justin, and Doug were hard workers and easy to deal with. They gave us detailed explanations for the work they would perform and actually did more than expected....like increasing the width of our stairs to make them easier to carry items up and down . Very friendly. Thanks guys for a great job! We definitely recommend them!!

Sarah Fingar

2018-05

We just had Craftsman Custom Design clean our air ducts, and we couldn't be happier with the outcome. Our house is 40 years old, and the ducts had never been cleaned. We were so impressed with the fact that they took video of the entire job, you can really see how thorough they are. We could feel the difference in our air quality immediately. Phil and Phil are extremely professional and friendly, and we highly recommend them.

Sheri Schramm

2023-05

When I initially called the company (later than business hours) Philip the owner called me back immediately… we set up a time to inspect the mold and water damage I’ve been worried about. He was on time ; took the time to listen to the issues I was showing him. He spoke in detail explaining my options and inspecting the three areas of concern. He then guided me thru my options : not having unlimited funds of what was best for me to test for.. I felt he cared and had concern for my health. We tested the area that came back positive. He had a assessment via email to me within 2 days along w the mold report. I didn’t think it would be done so quickly and was impressed w his diligence. He has offered and recommended other to the remediation. Along with his support in presenting this to my landlord. I would use him again in a heartbeat. I’ve called a few times as questions arise he has continued to take his time to answer. He is available!!! .Services: Mold inspection, Indoor allergen sampling, Water damage-related cleanup & repair, Mold sampling, Water damage-related mold removal

Denise Resch

2023-05

Phil SrAnd his crew did a beautiful job installing deck flooring with TimberTech. They worked in unison in below zero temps and got the job done. They even noticed some loose rails and secured them. They made sure the deck not only looked good but safe also.Service: Deck remodeling

Cindy Knapp

2017-05

Craftsman Custom Design cleaned our air ducts (for the first time in our 30 year old home) After recently experiencing new allergic type symptoms, I considered it to be indoor air quality, as the home is now closed up and furnace is running. I admit we were skeptical about air duct cleaning, but I am pleased with the results and benefits! I noticed an immediate improvement in air quality!Philip and crew did an outstanding job cleaning our system. I was not aware of all the extensive labor and detail that goes into this service. Philip walked thru and explained what he would be doing and why. He showed me all the dust and debris he collected, and the before & after photos tells it all!Philip is very knowledgeable and professional, and his friendly, no pressure approach is very much appreciated! I would not hesitate to recommend him and Craftsman Custom Design for air duct cleaning services to friends and family!

Libby Sherman

2020-05

We had a water damage and mold emergency in our kitchen and the guys at Craftsman were able to start the project earlier than any other company, they did a very thorough job making our kitchen area safe again, and gave us a good price for all of their hard work. They kept my husband and I informed and calm during the entire process and I am so thankful that we found them. They go above and beyond and do the work the right way. They treat you like a real person and not a dollar sign. They are respectful and attentive to any needs you have. I highly recommend them to anyone reading this review!

Lindsay Land

2016-05

Phil and his team at Craftsman Custom Design was referred to us by a friend and we couldn't be more pleased by the service and work they performed. He went above and beyond to explain what was going on in our vents and even had a camera to show us. I would definitely recommend them for air duct cleaning and I hear that's just the beginning of the services they offer!

Annie Yetter

2019-05

I was in a real time crunch and needed duct work cleaned after remodeling and before moving in with two babies. Philip and Phil were so accommodating. They were able to work within my one day window. The work they did was excellent and much appreciated.They are prompt and their equipment is very clean and well cared for. It was so rewarding to hire a versatile and service oriented family business.

KristiLea Meredith

2023-05

Phil and team are consummate professionals and really took their time educating me on the different options to mitigate our mold issues. They provided me a variety of options and recommendations to resolve our issue and fast. I highly recommend this company from the initial call to the team coming out, to the work - they made what would have been an extremely stressful situation, completely manageable. Thanks again.Services: Mold mitigation, Mold remediation, Mold cleaning, Water damage-related mold removal

Cameron Boshnack

2023-05

They came to our rescue when a pipe burst on Christmas Eve. Industrial fans and dehumidifier were set up and all cords and tubing were taped down. Insurance company later informed us that all wet drywall and insulation should have been removed first in order to dry out wall cavities. We learn as we go. Nice family business.Services: Flood restoration, Mold inspection, Water damage-related cleanup & repair

Thomas Chew

2021-05

We had Phil come in and do a duct cleaning before we turned the heat on for winter. Such a nice guy and so efficient. I felt comfortable with him and his work and he explained to me the things I didn't understand.The cleaning was more needed and worse than he expected it to be, so he went above and beyond. I will definitely be calling back if we have more projects we need done in the future.