4.9 (675)
10 Edyth St Suite 2A, Rochester, NY 14445
(585) 727-1174
fourwindschimney.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
bernie
2024-04
Contacted us by text with info on techs who would be doing our service and time frame of arrival. Techs were professionally and communicated what needed to be done and how they were going to proceed. Work was done in a timely manner and we are very happy with the job they did. Would not hesitate to use them in the future. Good guys.
Wende Knapp
2024-04
I've been a customer of Anthony and his team for a number of years and they are absolutely fantastic! They are thorough, experienced, professional, respectful and, most importantly, great people. I had a challenging project that required more visits than normal and they were amazing each and every time. I can't say enough good things about Four Winds Chimney.
Andy Morris
2024-04
We worked with Four Winds Chimney to remove a potbelly fireplace from our basement. The professionalism, timeliness, competence and communication from the entire Four Winds team, especially Jake and Carlos who did the removal, were nothing short of outstanding. We were thrilled with the level of service and the outcome of the job.When the job took less time to complete than originally anticipated, we reached out to inquire about any possibility of reducing the originally quoted amount. Literally within minutes of sending our request (on a Saturday, no less), we received a response from the owner of Four Winds letting us know the request would be taken care of. Can't ask for better than that!We cannot say enough about how impressed we are with everything about Four Winds. HIGHLY recommend!!!
David Esan
2024-04
Four Winds inspected our chimney, which was fine, and found that our chimney cap was in bad shape. We saw pictures, asked questions, and agreed to replace it. They came with they said they'd come, they kept us informed from order to installation, and the job was quickly done. Best of all my chimney does not leak. And as a bonus they are nice people.
Mark Cronin
2024-04
I hired Four Winds Chimney to inspect and clean my gas fireplace. I thought they did a very good job and I would recommend them. The communication from Four Winds about the appointment time, when the technicians would arrive, how long it would take, etc. was very good. Richie and Josh were the technicians who came to my house and they did a fine job. They gave me a final report which was comprehensive and helpful.
Chris Ehmann
2024-04
Four Winds has been a very good company to help me with my chimney maintenance. They have professional, honest and courteous staff with whom I have interfaced. I appreciate their timeliness for appointments and their competency in making sure the job is done well and right. Keep up the good work, guys and gals.
Peg Collins
2024-02
The pilot light on my gas fireplace went out and I couldn’t get it going again. Called 4 Winds and I got an appointment within 2 days. Jon came out and showed me how to reset the pilot light going forward. He also completely cleaned the whole unit and even touched up some paint. He did a comprehensive inspection and then reviewed everything with me - complete with photographs of everything he did. Very pleased with this most thorough service, and with Jon who was pleasant and professional throughout. Highly recommend!
Jeannette Goins
2024-01
I highly recommend Four Winds for all Chimney and furnace issues. I had a boat load of problems and they came and took care of everything. From my first phone call, to the finished work, they were wonderful. Everyone was courteous and professional. Always on time and working all day. I liked being included in some of the discussions needed. Wonderful, caring group of people.They are definitely5 plus stars.
Brandon Baker
2024-04
The Four Winds team is extremely competent, professional, and thorough. They keep me up to date about exactly what's going on, using pictures and video for complete process transparency. They are fast to schedule, and complete their work on time. They're even more careful about my property than I am.
June Kinsella
2024-03
Amazing attention to detail, communication both verbally, and written from appointment scheduling to the actual repair process each step of the way. Received a copy of detailed report same day. Technician was on time, knowledgeable and careful of my home. Thought I was just getting my fireplace fixed- it was so much more detailed than that and so informative. Highly recommend Four Winds Chimney. Can't say enough about how pleased I am with this company.
Oscar Estratti
2024-04
Technician that came to inspect our chimney was very friendly and courteous. He showed us the area that needed to be repaired and his recommendation. He came up with 3 proposals and went over each one thoroughly. After a few days we decided to use them for our chimney repair. We had another company give us a quote but decided to go with four winds chimney.
Ashton Battaglia
2024-04
Thank you for the speediness of everything. From estimate, job as well as top notch services from everyone involved. And price point was around what I was anticipating. Looking forward to more work done by this company around my house.
Lindsey Gillen
2024-04
Four Winds Chimney continues to do a fantastic job - very thorough in all of the work we have had completed. Incredibly friendly and polite staff. And courteous when working. We continue to enjoy our services with them.
V Boone
2024-04
I would highly recommend Four Winds Chimney! The entire experience was seamless from the time Nathan came out to evaluate my chimney to the time when Jake came out to implement the solution. Fast and efficient! Professional and respectful! Money well spent! Thank you!
Diane Bahr
2024-04
This team is courteous, friendly and competent. Their work is thorough; far above other services I've had. They help with safety education about my fireplace.
Steve Johnson
2024-04
Needed the flashing around my chimney redone, in an old Victorian home. Four Winds Chimney gave me a reasonable quote, agreed quickly to date to do the work, showed up on time, kept me informed about progress (and setbacks), did a great job and cleaned up well. Couldn't have asked for much better!
Robert Maxwell
2024-03
Had them come out for a servicing and an instructional walk through. Both techs were courteous and professional. They were also thorough and did not give off a “here to upsell you additional things” type vibe. They gave some recommendations of things to look out for and our chimney will need some masonry servicing in the future; so they provided me options for when we were ready (without being pushy) overall a great experience and happy that we called them!
Denise Skrzypek
2024-04
We are very happy so far with the service and attention to detail of Four Winds Chimney. Our technicians and the secretary that sets up appts were great! So friendly and helpful!
Jenn Huss
2024-01
After several years of issues with our gas fireplace, we knew we needed to call Four Winds to come inspect it. Jon was amazing and helped us diagnose the issue right away. He and his team were able to order the part that was needed to fix our fireplace and resolve all of our issues within one week of our service appointment. So happy I called them; money well spent. The attention to detail is second to none. Highly recommend FWC!
Valentine Bartolick
2024-04
Called for a chimney inspection and estimate. The crew did a great job. The report was very detailed, including many color pictures. The communications was outstanding from the first call to providing the estimate. The crew arrived in the timeframe given, and spent a good amount of time during the inspection.
Jacqueline Eckl
2023-05
Every single person I had contact with were professional, personable, and were extremely knowledgeable about what they were doing. My chimney needed extensive cleaning & repairs: it looks brand new now. The chimney cap is so unique & gorgeous! They installed a beautiful gas fireplace: it looks awesome!I've been recommending Four Winds to everyone I've talked to: great company that does great work.Thank you, Anthony & Company!
Mark Sweetland
2024-04
Please let Anthony Valerio know he has built a great team. Very good service from start to finish, with lots involved. They have accomplished what no one else in the Rochester area could provide. And staff were polite and worked hard. I would be glad to suggest Four Winds Chimney to any of my 19th Ward neighbors.
Kristal Reis
2024-04
I called Four Winds to come and take a look at a fireplace in a house I just moved into. They were very knowledgeable and explained everything from start to finish. They were very friendly and personable as well. I would call them again for any fireplace needs.
Jan Ferry-Axman
2024-04
Very professional and great to see the camera go up the Chimney with some of the details. Unfortunately it was raining when they came and they could not get ON the roof for safety reasons. This was the only disappointment. They assessed from the ground w/photos. But understandable -- rain HUGELY reduces the safety of getting on the roof and it was a nasty cold windy rainy day. Aim to get your inspection in good weather if possible when scheduling.
Karen Sullivan
2024-03
I was very impressed with the way Anthony and his partner took the time to explain everything they were doing. He showed me pictures of the work that needed to be done.The office followed up immediately and scheduled my appointment. Overall I was extremely satisfied.
Howard VerHow
2023-05
I was very impressed buy the timely response to my problem. My technician was here on the 13th of March. And they started the work on the 21st of March,done with liner work the same day,roofer was here the 24th to finish up. No more leaks in the attic. Thank You Four Winds Chimney.
Chris Evans
2023-12
First I would like to say everyone we’ve spoken to at the office, and our tech were very nice and professional. That being said, they did nothing to fix the issue with our gas insert (still unusable) and we were charged $500 for what essentially amounted to vacuuming out the spiderwebs surrounding the insert. The issue we have with this is the tech said they quickly diagnosed and fixed the issue, then moved on to upselling us on features we didn’t have. Our “fix” only lasted several hours. This left us feeling uncomfortable with the service provided.
Thomas DiCesare
2024-04
John Hughes performed a fantastic job with my gas fireplace cleaning/inspection. He and his partner, Charles, were very methodical and took the time to answer any questions I had. I will be using this company again in the future.
Michelle Reno
2024-04
Very professional, friendly, courteous and honest both with quoting and the job of repairing my chimney. Communication and follow-through was excellent. Very refreshing to see that again in a business. Highly recommend!
Celia Abbott
2024-02
Nate and his coworker came out today to check our chimney and wood stove insert in a house my boyfriend (Ray) purchased this summer. We don’t know much about chimney’s, fireplaces, etc. so we wanted to make sure we had it completely checked out prior to throwing wood in and thank god we did. The guys knew as soon as they checked it out that it had not been serviced/ used/ taken care of in years which led to the final outcome of us not being able to use it. Unfortunately, not the news we wanted but that’s why we had it looked at. I wasn’t home but Ray was very, very impressed with the gentlemen. They were professional and full of knowledge. They took the time to come in and explain why and what was wrong and fill Ray with the information he didn’t know.Anthony cares a lot about his company, employees, and his clients. I made a Facebook post asking my friends for some insight and recommendations and my comments blew up with Four Winds Chimney. Before I could even read them or respond, Anthony had already texted my brother (Owns All Clean and good business friends with Anthony), and told him to have me contact him and he would get me set up. It was that easy!I HIGHLY recommend this company. Yes they are going to be more pricey than your average but that’s because they aren’t just average, they’re better and worth every penny. That company puts a lot into their employees and it shows. I’ll spread the word 😊I’ll see you all this summer on the kickball field hopefully!
Monday | 8 AM-4 PM |
---|---|
Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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