Savage & Son Home Services

Emily Andrus

2024-03

Had a great experience with savage and son! They re-did all of my siding, trim, and gutters and I couldn’t be happier with the result. They started Monday and were done that Friday! Danny was amazing to work with and went above and beyond to make sure I was happy. Highly recommend!

Chris Rodeo

2023-12

Great communication, arrived on time and got work done in a couple hours. Their skilled tradesman, Josh and his co-worker were professional and respectful. Would highly recommend this company to anyone.

Gerald Wilson

2023-11

Do not do business with this company. I have lived in my home 30 yrs. It was time for a new roof. I hired these folks and i have now been dealing with a leak. After coming 3 times and called over a dozen times $300 dollars later im still leaking. My other roof was 25 yrs old and never had a problem. These folks had a 12 yr old no english speking young man working on my roof . I guess its time to take some actions. Im VERY unhappy

Jeanne Varney

2023-04

Savage and Sons were so easy to work with. They gave an estimate for a new roof, gutters, windows, and siding, and stuck to that estimate. Very professional crew.Services: Installation, Roof installation

Krista V

2023-04

We selected Savage & Sons to replace our soffits, gutters and siding on the front of our house. Jordan and Dan were both very personable and responsive to all of our questions throughout the project. The price was reasonable, the project was completed on time and we are very impressed with attention to detail and overall quality the team delivered. We would most certainly recommend this company to anyone looking for roof, siding, gutters and windows repairs or replacement and hope to work with them again when it comes time for our roof replacement!Services: General construction, Home renovations

Michalene Labue

2023-07

Savage and Sons is wonderful to work with! They are professional and they provide their clients with excellent work and customer service. We have used them for windows, roofing and window wrapping. Highly recommend them. I always refer them to my real estate clients too!!Services: Roof repair, Roof installation

SHALANDA BEVERITT

2023-09

As this company does a job next door nevet ask to usr my driveway had me parking on my lawn for several days . Such a a mess not clean this house has been such a bothet since last neighbors moved out. They fix on ot night and day no improvements just more people everyday working. The noise level banging early morning until late nights. This app does not help i just ho to yhe net office. Check out people who. Tou get to work on your home. NOT PROFESSIONALS eork outcome dont know still working on house for what seems like 2 years.......UPDATE:Mr. Dan and I had an conversation and all Is well....BUT!

Sarah Fingar

2021-04

Savage and Son just did an amazing job siding our house and installing new windows. They were great to work with from start to finish! When Jordan came for the estimate, he was extremely informative and not pushy at all. Danny (the owner) and the crew did incredible work. They were super nice and polite, so good at what they do and such hard workers...even during a heat wave! They had such precise attention to detail. Danny walked around the house 3 times before they left to make sure everything was absolutely perfect. We could not be happier that we chose to work with Savage and Son, and highly recommend them for any home improvement.

maralee hughes

2021-04

I can't say enough good things about Savage and Son. It all started in May when I had several estimates to get my house sided along with new windows. When Jordan Layne came to my house he was personable and explained the background of the company as well as what they could do. That when I chose Savage and son and it was the best decision I made. Owner Dan Layne is very professional and he and his crew started promptly at 7 am daily. They were always respectful of property and cleaned up the work site after their day. The house turned out beautiful and Dan's workmanship and attention to detail did not go unnoticed. Thanks Dan and crew for a job well done!Service: Installation

Robert Mauro

2020-04

About three weeks ago we had 16 replacement windows installed on our colonial in Brighton by Savage & Son Home Services. Dan Layne and his installation crew were easy to work with and very helpful throughout the whole process of ordering and installation. The job was done over a 2 day period and the crew was professional, pleasant, helpful and did a great job.We got a good quality window installed at a reasonable price and the job looks great, the clean-up was thorough and we are happy with the result. We recommend this company.

Bob Mincer

2020-04

My house needed a full roof tear-off and replacement. I went with Savage & Son after bids from 3 other roofing contractors. Dan and his crew were great to work with. Not only did they replace my roof, but transformed the appearance of my house with building new overhangs.I was also amazed at the speed and quality of the seemless gutters... custom fabricated right on site. Had them install gutters on my garage too before they left.Two thumbs up for Savage & Son 👍👍

john smith

2023-05

Needed flashing work. Came out 2 days after contacting. Great guys, quick, clean and a great job. Second time I used Savage and Son, absolutely will use them again.

Juan Daniels

2023-04

Gutter and metal flashing repair .Seen the owner at a local gas station gave him my name and number and address that was a week ago today came by yesterday and repaired my gutter and the metal flashing for me at good price. Happy with the work that was did if i need anything else did that i can't do will be my first call . Thanks

Joe Mercurio

2022-04

Called about my roof having multiple leaks. They had installed a complete roof back in 2014 and I thought I had a lifetime warranty. was told that there was ownership change and it wasnt honored so I had to pay a service fee. Jim Savage got on my roof and sealed some spots..he said I should be good but If I still had problems to call him. still had leaks in same spots. after a week of polite excuses and " you're on the schedule today" I called their answering service . told them the situation and asked If they could get someone else over to look at it. never heard from them..the moral of the story is If you hire them to do anything. you better hope they do it right the first time cause once they have your money...;your on your own!!

Keith Powers

2023-07

Savage and Son installed 6 new windows for us. Dan, the owner, and his team did an outstanding, high quality job.

Laurie Colangelo

2020-04

I would recommend Savage and Son to anyone who is looking for an honest, reliable contractor. They sided my house, put on gutters, and did my roof. The quality of work was outstanding and the cost was quite reasonable. We would use them again and again.Laurie and Mike Colangelo

Ginny Weisel

2021-04

We have used Savage and Son for many different projects over the years. By far the quality, workmanship and professionalism was better when Tom Savage owned the business.We called Savage and Son last Fall (2019)- note under newer ownership now. Jordan Lane came out and we requested an estimate for work (completely tearing of and re-siding the house and garage, adding a small peaked roof over the front porch and installing all weather decking/rails onto front porch.Overall we were generally satisfied with the house/garage siding project except for a list of details that were overlooked or not done: the exterior furnace vent was installed upside down (noticeable when upward exhaust froze all over the side of the house), one window completely un-caulked, multiple exterior electrical outlets barely secured to the house, several garden bed lights broken during the construction, house and gutter guard not installed at all (were told they'd get to that when they returned in the spring), metal debris left in gutter that blocked drain hole all winter.The weather then became too cold to begin the front porch project as Dan Lane said the ground was too hard to pour front porch footers. Winter came and went. Covid 19 came and stayed. No contact to us from Dan. We had to call late spring (after the Covid construction company ban had been lifted) and inquire the status of resuming the porch project. We understand that Covid impacted everything and everyone (working, supplies,etc). What we were extremely dissatisfied with was the complete lack of any updates or communication from the company.Time for the front porch project to finally begin- footers apparently had been done quite well some years ago so Dan Lane said they would not have to be re-done. (That was to have been the delay in starting the project last Fall??) The front porch and roof project were one problem after another. Summary of front porch shoddy workmanship: pieces of gutter guard missing along front of house when it was finally installed, unevenly cut decking along sides, nails poking through floor decking, cap trim pieces piece-mealed together with white caulk everywhere, scratched/scuffed railings, siding section broken, railings with large gaps at attachment points, no deck skirting along the visible portions of the stairs (aka curb appeal), no flashing installed in valley where new roof met existing thus major leaking issues on both sides resulting in wet mail for almost 2 weeks.Dan Lane did return to address and 'fix' these things but we were not satisfied at all with the front porch quality and workmanship. We will not hire them again and would not readily recommend them.Services: General construction, Installation

Patricia Kelly

2022-04

Savage & Son and crew did an outstanding job installing gutters on our large city house. They work hard and fast and are polite and professional. I thank them for giving our house curb appeal with the beautiful seemless gutters.

Sean O'Donnell

2023-04

Called twice about having some one come take a look at a home repair. Never heard anything back. Moved on to another roofer and was able to schedule an appointment.Avoid unless you like never hearing back from thier scheduler.

Nicole S.

2017-04

My dad hired Savage & Sons last summer for a new roof. Long story short they did NOT do the job asked and gave him a very hard time about correcting. The staff is great, very polite, neat and hardworking.

Miss Love

2020-04

DO NOT USE SAVAGE AND SON FOR ROOFING.Located at 4359 Lake AvenueRochester, NY 14616.In 2015 I had a roof full tear off completed by Savage & Son Home Service. Over the following years I have had issues with this roof. When I had the first issue with the roof I Reached out to Savage and Son. I Couldn’t get through to anyone in the office for a very long time. When I managed to reach someone I was told that they no longer honor the full warranty offers and that they are under new ownership as Savage & Son Home Services, LLC. They offered to make repairs for a fee. Of course I declined. Recently, I gave them a bad review on Facebook and Tom Savage immediately responded. According to him, his partner was swindling money and he is trying to make things right by fixing problems. He came to my home, went on the roof and said he’d be back the next day. He NEVER showed. Since then, I have had 4 repairs and had to pay out of pocket. Not only am I still paying in the roof for the previous repair, I just put in over $2000 for my lost recent repair!They also erased my bad review on the Facebook website. I have a feeling that this is not the first time.Do NOT USE THEM!SHARE SHARE SHARE!

Tiffany Dobbelaere

2017-04

Although they were quick to get the roof completed, the follow through was unsatisfactory. Tom Savage (the son in Savage and Sons) came out to my house in May and went over everything with me regarding putting on the new roof. At the time, he had mentioned that there did not seem to be a bath vent anywhere on my house. I had mentioned to Tom that the previous owner told me he would not properly vent the outside as part of my closing on the house and I told Tom that I would really like that looked into. Tom said he would have the workers double check that when they were here completing the roof. Well, the workers were here in June and completed the work in one day. No complaints there. The real complaints come after the job was complete. The owner, Gerald Chapman and I set up a time to go over the work and at that time I would pay him for the service. I asked my parents to be there for this meeting because my fiancé was out of town. Gerald went over everything with my father and then with me. My first complaint, I am in the insurance industry and asked for a Certificate of Insurance proving that they were a fully insured company. We actually asked for this prior to them starting the job, but never received it. Gerald came out with a copy in hand of what was supposedly mailed to us. I requested to be named as an Additional Insured on the Certificate, because again I am in the insurance industry and wanted to make sure the liability stayed off of me if there were any injuries or problems. I was told it would cost him to add me and frankly it was unnecessary as the job was completed. I let it go even though I shouldn’t have. The next complaint was that I did not see the bath vent anywhere on my house that I specifically was told they would do if it was not there. Gerald said it was not there and I even showed him where my vent was in my main bathroom so that it could be completed. Gerald said he would personally come out by 6/30/16 and complete it himself. He even signed off on my bill that it would be done. I hesitantly gave him the cash payment, as we received a discount like any other company would give if you paid in cash, knowing the job was not complete. Well weeks and now months have gone by and no one has been out to complete the work nor will anyone return our calls. We have made calls into the office, calls directly to Gerald’s cell phone, and nothing. I even told the receptionist on the phone, who was very pleasant, that I felt like I was getting screwed because they already have my cash payment. What type of business does this? Roofs are not cheap. I went with this company because my parents had their roof completed by them years before and they were satisfied and had no issues. Maybe that’s when Mr. Savage himself still owned it. Wonder if he would be satisfied with the way his business ids being run today.

Bill Gillett

2019-04

Savage and Sons did a great job on my siding project. Dan and his team were easy to work with and they were fast and affordable. The finished product looks great. Thanks Dan Layne and your team.

Brett Connor

2021-04

Dan and Jordan Layne, as well as the entire Savage & Son team are a pleasure to work with. Consistently honest, reliable, and hard working. For any home services needed, I 10/10 recommend these gentleman for the job.

Naomi Ruth

2019-04

My husband was shoveling our driveway during this huge snowstorm and Dan showed up and offered to plow our driveway. He did an excellent job and was very thorough. Of this is an indication of how he runs his business, we will definitely be using his service again!

Gary

2024-02

Very professional, great work! Thank you again for making this easy and smooth

Kurt Kozlowski

2019-04

I had Dan and his crew install windows, a front door and some gutter, it was and absolute pleasure. I highly recommend Savage & Son for any and all home improvements. Thanks a lot guys the house looks GREAT!

Dawn Kester

2018-04

If there was 0 I'd give them that. They came to put a roof on my 90 year old fathers house 2 years ago. Tom Savage was the estimator, but no l9nger owned the business. Gerald Chapman did, maybe still does.The work was soooo badly done and he refused to even come look at the damage caused by rain and wind. Six months later we had to hire another company to do over $3000.00 in roof repair AND another $1200.00 in ceiling and wall damage. RUN RUN RUN

Jerry Mcneil

2018-04

Just got my roof done. I was highly satisfied with the proposal that the salesman gave me and I concluded that this was a no brainer.After talking to my wife about it I called the very next day to tell them that I accept the offer. They started the job...On Time.....the next day and did a wonderful job.I would definitely recommend them to anyone who needs these services.The workers were highly skilled and didnt waste any time.

James Wallace

2018-04

BEWARE! Started off good with (supposed) company owner arriving in a company truck and giving a professional estimate. But when the work crew arrived, it was two foreign-speaking kids in an unmarked, beat-up van full of junk. When problems with the job became evident in two months, the office kept saying that they would have someone call me to arrange a visit for repairs. This occurred three times, same result—no call back. Complaints to the BBB revealed that the ownership had changed and the company now had a rating of F.