Stellar Roofing in New York - Roof Replacement

4.8 (446)

1742 Long Pond Rd Suite 2, Rochester, NY 14606
(585) 888-7663
stellarroofing.com

Claimed
Roofing contractor
Painter
Roofing supply store

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Richard Shannon

2024-05

We had an incredible experience with Stellar Roofing! Very professional and respectful from start to finish!Shayne Stevenson our sales rep was not at all high pressure and was very helpful and informative through the whole process! The proposal was clear and he helped coordinate with our insurance to get much needed coverage for our roof! Shayne came out on a Friday and 13 days later our roof was started and completed the same day!The crew worked very hard to replace our old roof stripping two old layers, plywood repair and awesome cleanup! 10 hours from start to finish and they were very careful of all of our plants and landscaping lights! They reset our Directv dish and it worked perfectly as well! Every member of the crew went around the house multiple times to make sure no traces or old nails were left behind!The project manager Cruz Mendoza was so helpful throughout the whole day and made sure the dumpster and extra supplies were picked up the next morning. Final inspection and walkthrough was so appreciated! The after care has been outstanding as well answering questions with neighbors and all!Thank you Stellar Roofing for a stellar outstanding job!

John Smith

2024-04

I am a firm believer that you get what you pay for! That said, with Stellar Roofing you are definitely getting what you payed for plus! From the start Ryan was very helpful and very informative about the whole process and products. Stellar is the perfect name for there company, as Cruz and the crews work was nothing but stellar! Cruz kept us informed through the whole process of what was going on. One concern we had was we have dogs, but the crew kept everything picked up left nothing on the ground that they could step on. When the job was done you wouldn’t have known that they were there, other than the beautiful roof that was left behind! Bottom line, they may come in a little higher than some of the other guys, but you’re getting a high quality job and product- priceless!From my wife and I, thank you for a stress free experience Stellar!

Linda Cianciola

2024-04

I am very impressed with the high quality workmanship and strong work ethic of your Roof Installation crew! Ryan and Joe both are very friendly, patient with all of my questions and knowledgeable. I felt confident in both of them and Stellar Roofing as a result.I will recommend Stellar Roofing to my family and friends. Thank you to everyone at Stellar Roof for a high quality roof and great experience in the process! Linda Cianciola

David Corteville

2024-05

Our experience with Stellar Roofing was truly outstanding. Our sales representative, Anthony Reggi, was punctual and incredibly thorough, uniquely inspecting the underside of the roof and advising on potential insurance coverage for missing shingles—a detail overlooked by others. The quality of materials and construction offered by Stellar Roofing surpassed all other estimates we received. Impressively, our roof was replaced in just 1.5 days. Throughout the process, the team was exceptionally careful not to trample our gardens and diligently ensured that no nails or screws were left behind, keeping our dog's safety in mind. The final result not only looked great, but also demonstrated their meticulous attention to cleanup. Stellar Roofing provided excellent customer service and demonstrated professional excellence from start to finish. Thank you again to a rock-star team!

Nicki Piedmont

2024-05

Working with Stellar Roofing was a pleasure. Everyone from salesman, Ryan, Alyssa in the office, Juan who scheduled the work, and Cruz the project manager.Cruz kept me up to date on all the progress as his crew worked, showing me pictures of the progress. He also identified a part of the roof where rain was damaging it and repaired it correctly. He is knowledgeable, respectful and great to deal with.His crew worked hard, cleaned everything up and were respectful.As a company, they went above and beyond to make things work well.I definitely will recommend Stellar to anyone needing a new roof or repairs.Thank you.

Believer

2023-11

We are thrilled to have stellar complete the roof on our house. Joe and his crew were great. Extremely happy with the results. We have a very unique feature and the rounded section looks wonderful. Could not have asked for a better job. I could say more but I'll let the picture speak for themselves. Thank you Stellar!!

Lucy Pickett

2024-03

If you need a roof call Stellar! Great customer support from the Project Manager Cruz Mendoza, and the Advisor James East! They know how to work with your insurance company. Call Stellar Roofing 585-888-ROOF

Jamal Henderson

2024-02

As new homeowners, we were highly anxious after learning our roof was older than we were told, and failing. Stellar eased all of it within a week.All contacts were highly efficient and professional.Don came to us highly knowledgeable. The meeting went beyond a sale; we were walked through the entire process, given many options and at no point felt pressure to make any decisions.The roofing installation itself was managed by Cruz. The team started in the morning and wrapped up by early evening, and he kept us in the loop throughout the entire process. Everything was explained in detail both before and after the job.There was a lot of stress involved in having to replace our roof this early in homeownership, but no regrets whatsoever turning to Stellar. I had no idea one could care so much for a roof... But look at it. Amazing.

Josh Cornell

2024-05

Stellar completed my entire roof today. I can say they did an AMAZING job. From the initial Meeting with Adam Zawistowski to signing the proposal, to the completion of the job it was all very well done. The crew showed up bright and early to check materials and get the job started. They were very efficient and completed the job in about 8 hours including full cleanup. It all came out as I expected. I Would definitely recommend this company to anyone that asks.

Paul Mcintyre

2024-03

We got 3 estimates.Stellar was the highest.Stellar was also the only one who explained that missing shingles and wind damage could warrant insurance coverage for the majority of the roof, regardless of age, and that they would help us get what we're entitled to.Thank you Kevin Blum, Joseph Surace, Louis and crew. Whether in-house or subcontracted, everyone knows their job and does it well. In 10 hours our old roof was torn off, upgraded to better quality and our property right back to normal.Oh, and insurance covered 90% on a roof I had planned to replace anyway👍

Bry Bry

2024-03

-Newly Adding-JOSEPH SURACE, as the production manager, deserves an outstanding positive review. Through all the troubles on my house he made sure to come out himself and work on finishing work and repairs. He was very patient and went over all concerns. His strive for excellence goes beyond any normal employee. Thank you Joe!-Old Post-I really wish I had as good of an experience as all these other reviews. I had my complete roof stripped and redone as well as all gutters replaced.Firstly I noticed every single piece of equipment was damaged like the house skirt was torn to shreds, and the nail guns were out of date. Come to find out Stellar basically contracts the work out, not supplying them with tooling. So of course they aren’t going to spend their own money on tools or replace tarps. So I’m going to pay a company to pay another branch to do the work? I am the one that cared about the workers having a decent day of weather to work in by rescheduling the date. We all know working in crappy conditions makes for imperfect work. The respect, quality, amount of work left undone, and following through on promises have been beyond under this company's expectations. I chose this expensive company for its hope in getting what you pay for. My mistake. Workers raced to get jobs done as they get paid per job so they worked even into the night leaving site a mess with no cleanup. Not returning the next day to finish so I had to call for them to come take debris out of the trees, trim shingles hanging over gutters, fix pinched shingles bending up against the chimney, add 3’ extensions on missing downspouts guiding water away from the foundation, and remove the protective plastic off the trims… which look great flapping in the wind. A Stellar job! I've got a bag of nails I found in the yard. Was there even magnet sweeping done? Another example of not replacing ineffective tools. I shouldn't have to call crews back more than once if ever to the site to fix, repair, or finish the job. This is ridiculous. Into the night I see only a few of the crew had headlamps and even those were of the poorest quality barely lighting up what was in front of them. I had to tell them payment would be withheld until all services were completed. My God the promises about getting insurance to help cover the costs was a joke. No call backs. The list goes on. I absolutely resent picking this roofing company. Kicking myself so hard for this decision. For the price I'm paying, I expect better quality than cheaper roofers. I'm surprised the shingles are at least on straight.Can you imagine if I was an old man who couldn't get on the roof to double check and had to trust them at their work?

Nick Shannon

2024-05

Cruz the pm for stellar made this whole experience so easy and was above and beyond with everything! Stellar came out 3 days after we met them, and finished our new roof in one day! We had our brand new camper right next to the house that we couldn’t move and Cruz and his crew made sure to protect it and not damage anything. The quality is also above and beyond. We will definitely be sharing with our freinds how great these guys did! Don’t think twice if you are in need of a roof. Call stellar.

Michael MacLarty

2023-07

We had some missing shingles, leaks, and a few patches in our roof. While we reached out to about 8 companies, Stellar was one of 2 to actually show up, and I'm glad they did. They were able to identify serious problems before working that prevented any surprises. They also insisted we talk to insurance about the missing shingles to see if we could get some coverage due to wind damage, which in the end insurance covered almost half, so that was a good call. The crew was great. They worked very quickly and did a great job on all the detail work. When they finished, they did an amazing job cleaning up. I'm very happy with the work they did and will recommend them to everyone.

Linda Krieger

2024-03

Right from the moment we called Stellar Roofing to take a look at our leaking roof we had a "Stellar" experience! Jim Luciano came and did a thorough inspection including taking pictures in a difficult to reach crawl space. He did a great job of explaining materials and procedures. Since we had an active leak we appreciate the quick scheduling of the job. The work crew under the supervision of Joe Surace was hard working and efficient. We had a new roof on our ranch home in one day! The yard was spotless when they left! We had new gutters installed and that crew was also top notch. We would recommend Stellar Roofing to anyone!

Attilio Presciutti

2024-05

I am extremely pleased With my decision to go with Stellar Roofing. Absolutely detailed oriented, professional personnel, and work crew. Fair price, top quality products. A big shout out to Frank Calcagno (estimator) Patrick Amyot (project manager ) and the Louis crew for their hard .work. Friendly, polite, hard working, and skilled in the trade. Absolutely the best of the best, from start to finish. I strongly recommend Stellar Roofing .

Zach Cox

2024-04

Cruz and his team did a great job. Communication was prompt, accurate and complete. They got all the work done in one day and left the site just as clean as when they arrived. I would recommend stellar roofing to anyone who asks

Jim Cucinelli

2024-02

This was the absolute best decision for this company to replace my 28 year old roof. From the first meeting, Ryan Walsh the salesman was not pushy, looked at and objectively showed the condition of the roof in both obvious and non-obvious locations, and was clearly aware of me getting pricing from others.After placing the order, he was an even better and is extremely good communicator, keeping me aware all the time, and then following up.Joe, the field site manager also kept me abreast in prior scheduling, then beginning 2 days before starting, checking and noting every day, then last day walk-around with clean-up and comments, summary.The crew itself was also communicative every day and polite, and thoughtful about moving cars and convenience during the project.And the office staff was knowledgeable, informative, timely in responding.I am absolutely more than satisfied with Stellar!

Marcia Adams

2024-02

I'm extremely happy with Stellar. Everyone I spoke with was friendly, professional and thorough. Ryan spent well over an hour with me explaining all the components of the new roof in detail. My project manager, Cruz Mendoza, and job foreman, Luis, were wonderful to work with. They took hundreds of progress photos so I could see all the hidden layers and protections under the shingles. They completed the job in a single day and did a very thorough cleanup afterwards. My new roof looks amazing!

Doreen DeGray

2024-04

We had and amazing experience with Stellar from start to finish. Adam our sales person was professional and explained everything well. Pat and his crew were efficient, professional and did an amazing job. Pat went out of his way along with Austin to come up with a plan to take care of an issue. Very much appreciated. Highly recommend this company

Thanabalasundaram Thamilamuthan

2024-03

Good job Stellar Roofing! 👍Starting from free roof inspection to completion of the project you guys did a wonderful job. So professional, on-time, and friendly crew. Thanks Mr. Frank for explaining us the process and showing us the samples of materials and video demonstration. Helping us to find financing was another big step. Mr. Cruz and team! You guys are wonderful 👍. On time completion, nice cleaning after work and you kept me informed on each and every step. Took so many pictures and shared with me to understand the situation.♥️You got another satisfied customer Stellar Roofing. Im glad I did my roofing via a local company in Rochester.Rest assured! 😃

Zac

2024-02

I was looking for quotes on a new roof and I saw a stellar roofing truck in traffic. I decided to give them a call and set up an appointment. The date of the appointment, Don arrived and discussed the process. He was very professional and we signed a contract. The day before the tear off and installation, the project manager, Joe, called me to explain when the work would begin. Joe was very helpful throughout the process. The day before the work began, a dumpster was dropped off. On the date of the installation the crew arrived at 730 and began work. They finished the entire roof in one day! It looks amazing. The crew also took extra time to make sure the yard was cleaned up, especially because I have 2 dogs. Throughout the process Joe was there and answer any and all questions. The team at stellar roofing did great work and I would highly recommend them!

Stephen Deeley

2024-04

Highly recommend Stellar Roofing as my experience with them was excellent. Cruz Mendoza, the project Manager, walked me through the whole process from start to finish and in between. This was a 3 day project and he was there every day and made sure to talk to me each time he arrived. Any issues at all were dealt with immediately no questions ask and done properly. Site was picked up each evening and at the end of the job. Couldn't be happier with how the roof came out and the work that was done.

Julie `

2024-03

The dictionary definition of the word "Stellar" says "high in quality", "excellent". Stellar Roofing meets and surpasses the definition.On Tuesday, February, 13, the work crew arrived around seven in the morning and with the exception of an hour for lunch, worked until the job was completed after five o'clock in the evening. Rudy and his crew were a remarkable team that worked together perfectly. From the crew on the roof to the young women working in the yard, they did a superb job. Quite a work ethic!! Jeff, the property manager, was professional, friendly, and committed to giving the best service possible.When the crew left at night, the property was clear of all debris and frankly looked better than ever. The clean-up was incredible. The crew did several checks to be sure everything was in order. Even the gentleman who picked up the material the next day cleaned the driveway before he left.Five "stellar" stars to Stellar Roofing, their management team, and their workers.

JWR

2024-02

Incredible company, these guys installed a metal roof on my house in very cold weather. Nick’s crew were amazing, they completed the job on time and cleaned my entire yard. Mark was great, he checked in with me on every aspect of the job and answered all of my questions. If you’re interested in getting a metal roof, I highly recommend giving Stellar a call. I’m very impressed. Thanks.

Esca M Stumpf

2023-08

Stellar Roofing is amazing! Every interaction with their employees was professional, laid back, & fun. Shayne, my sales rep, took 2 hours to look at the roof & the crawl space in my attic where the leak was and explain what was happening & the process of installing the new roof. Lorraine in customer service was very friendly & responsive (& a fellow dog lover who made sure there was a triple check that all nails were picked up)! The crew that installed the roof was on time, efficient, and respected my property. They did a great job cleaning up! Steve, the project manager, did a final inspection & made sure all extra materials were picked up the next day.I highly recommend Stellar Roofing!

Michael Metzler

2024-03

From the initial quote that James West did to the job finish by Cruz Mendoza project manager we couldn't be happier. All material showed up day prior, the crew showed up at 7:00 am ready to start prepping the work area, by 8:00 am they started tearing off roof, in mean time Cruz introduced himself and explained the process and told me he was running another project and would be in and out which he was always checking on his crew. He had to shutdown the project due to weather safety. His crew by that time buttoned up the project for weather and showed up promptly by 7:00 am next morning. They finished project efficiently and as explained in detail by Cruz. The crew had great work ethic and seemed to never stop, their workmanship was excellent and cleanup was very good for such a messy job. Excellent job Stellar roofing.Had to add to this post, I called Cruz today 4 days after complete tear off with 2 minor issues and within 25 minutes came over and corrected the issue, not a roof issue. I have to say they are customer friendly.

Melissa

2024-03

Very happy with the results of a metal roof installation by Mark, Ruben and team. I ultimately chose Stellar Roofing based on customer reviews and communication with Jeff during the quote process. The project included a complete tear-off with replacement of framing and insulation. I’m confident the resultant roof is built to standards of quality and safety, and am pleased with the overall look. The onsite crew worked diligently throughout the project, and management kept me informed of scope of work and timing. Stellar delivered on my expectations, and I recommend them for your roofing project.

Kathryn Sledziewski

2023-06

Stellar roofing was a great company to work with! Daniel was amazing when he first came to talk to us about the process of everything, and continued to be helpful throughout the entire process! The team that came to do the roof were fast and efficient, as well as made sure everything was cleaned up after the process was done! Highly recommend!!!Services: Gutter repairs, Roof installation, Roof damage repair

Pana Chanthabandith

2023-05

Stellar Roofing was excellent! JD was great at explaining what to expect when it came to our roof replacement and answered any questions that had come up. The crew worked fast and diligently and were able to complete our roof within a day! However, after cleaning up, I had to pick up a few scraps left in our yard so our dog wouldn't get to them first. Other than that, we're very pleased with our new roof and happy to recommend Stellar Roofing.Service: Roof installation

Debbie Buskey

2023-05

Stellar has done an amazing job on my roof and has gone above and beyond as far as my issues with insurance. I highly recommend this company to anyone needing roof repair and or replacement!!! They hold such high standards to make sure their customers are taken care of in the best possible manner!!!Thank you Stellar Roofing!!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Opening Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday Closed
Sunday Closed

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