Flower City Cleaning

Melissa Keinath

2024-05

We’ve had a great experience with absolutely everyone at Flower City Cleaning. Today we had Lauren for the first time, and I would recommend her cleaning without hesitation to anyone. What a gift it is to have help keeping our house clean so we can prioritize time with our family. We appreciate all of you at Flower City Cleaning who have helped make that possible for us.

Monica Brown Ramos

2024-03

I used this service for initial cleaning and two maintenance cleanings. It is one of the biggest mistakes I have made this year. The initial cleaning was very thorough. The maintenance cleanings were acceptable in quality. During the second maintenance cleaning, the staff flushed paper towels down my toilet and clogged it. I was notified by text with no apology or ownership by the manager as to what happened. There was no attempt to right the wrong. Their inability to do their job ended up costing me $1300. Beware Flower City.

Julie Overbeck

2024-03

Having lost my regular cleaning service, I was so pleased to find Scott and his team. My first clean with Mariana was exceptional and my house even smells clean! Thank you, Flower City Cleaning.

Megan Pasquantonio-Pierce

2023-09

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Mary Jane Brooke

2023-12

Jasmine is a very hard worker. She cleans thoroughly, and treats my home as if it is her own. When I have a chance to see her, she is very pleasant and I am so happy she is the person responsible for helping me keep my home clean.

jessica guckian

2023-05

I had such a great experience with Flower City Cleaning. Priscilla and her crew did such an amazing job deep cleaning my house the first time and the general up keep monthly. Everyone is so nice and professional. I highly recommend this company.Services: General housekeeping, Deep clean

Kate Wheeler

2022-05

The team at Flower City Cleaning is professional, straightforward, and really good at what they do (sparkling house!!). I am continually impressed by how quickly Missy and Scott communicate with us, answering all our questions from services to billing. They also provide customers with a portal to log in and track visits and invoices - perfect for anyone with a hectic schedule! They also care very much for their team of expert cleaners. We are so glad to have heard about Flower City Cleaning. Highly recommended!Service: Deep clean

maddy august

2022-05

Flower city cleaning has been phenomenal from the start. The owner is available and accommodating to requested schedule changes and always very pleasant to work with. Tianna always does an amazing job with our home, leaving it pristine. They are easy to work with and consummate professionals—highly recommend !Service: Standard cleaning

Jennifer Harvey, MD

2022-05

Flower City Cleaning has been helping me for several months. I had used a different national service that was only okay. I really like that they send the same person most of the time. They are very thorough. Always a great job!Services: Standard cleaning, Deep clean

Melissa

2021-05

The Flower City Cleaning team is wonderful! Professional, thorough, and the services are reasonably priced. My house was sparkling clean from the bathroom to the oven. The team even vacuumed my cat’s climbing post! After a long day at work, coming home to a freshly cleaned home makes it worth every penny! Missy and her team are the best in the biz!!Service: Deep clean

Virginia Errico-Bourji

2021-05

Scott, the owner is amazing! He is so accommodating and addresses any needs that his clients may have. The business is extremely professional, reliable and most definitely value their clients. I would highly recommend Flower City Cleaning. I have been with them for quite awhile now and am always pleased with how the handle their business and their clients.Service: Standard cleaning

Becky DiTucci

2021-05

This cleaning company is TOP NOTCH. The owners are responsive, professional, and dedicated. I have always been satisfied with my cleanings, and they will fix anything that isn’t up to par immediately. I love the text message reminders. Flower City Cleaning is bonded and insured - they vet their technicians well. As another review mentioned, you can probably find cheaper - but you will not find better. Support this local, small, family owned company and give Flower City Cleaning your business, you won’t be disappointed!Services: Standard cleaning, Moving-related cleaning, Deep clean

Melissa Messina

2019-05

We have been using Flower City Cleaning for roughly 6 months and have had an extremely positive experience. The owner Missy is wonderful to work with and very accommodating. Also, their services are amazing! Kayla is always prompt, dependable and extremely personable. I’m so impressed with the cleaning services ( and I’m a clean freak, and really hard to impress)! I would recommend them to anyone looking for an exceptional cleaning service!

Mary Van Keuren

2023-05

Flower City Cleaning is professional and efficient. Their cleaners are always thorough and friendly, and they do a great job of keeping my home clean.Services: Standard cleaning, Deep clean

Beeley Beeley

2021-05

I’ve been using Flower City for almost a year and I’m very satisfied with their service. If you’re looking for a cheap, under the table cleaner who house cleans as a side gig, you’re reading the wrong review. The folks at Flower City are professional, thorough, responsive, reliable, and accommodating. I can find cheaper but I haven’t found better. I’ve had enough experiences with other services providers over the years but it’s likely I’ll use Flower City until I retire down south.

Robert Pritchard

2023-05

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Rebecca Koepke

2021-05

I contacted Flower City Cleaning to do a deep clean of my boss's home. Scott explained the different services and worked with me to come up with a plan that would work for us. We scheduled a date, a week before I received an email confirming my appointment day and time. On the date of the service Missy and her team arrived on time, brought all the supplies they would need and got to work. It was no small task but they all performed professionally and thoroughly. They were pleasant and friendly the whole day and the house looked amazing when they were done. I highly recommend, and we will be using them again!

Two Argyle

2021-05

Flower City cleaning is wonderful! I've already recommended them neighbors and friends who asked. Our long-time cleaning person stopped working during this pandemic, so we looked for a locally-owned firm to fill her shoes cleaning our furnished apartments. Flower City cleaning worked with our schedule to help and we are very pleased!Our first experience with an FCC Tech Greta was very good last week and again just this morning an excellent experience cleaning a different apartment with another Tech, Keishla. Both apartments look wonderful and ready for new guests! Scott's also been very responsive communicating scheduling, billing, and especially today when we were returning to ROC later than planned.Thanks Missy, Scott and the Flower City Cleaning Team! We appreciate you and your company's help cleaning and disinfecting our apartments for guests!~Ed & Tom, Owners, 2 Argyle St. Apartments

Ann Barleben

2021-05

Was looking for a company for myself and my elderly parents and Flower City is absolutely wonderful. From the first estimate, deep clean and now a standard clean, they tailor the service to meet my needs. Every cleaner that has come has been respectful, professional and very thorough. I highly recommend them to anyone!!Services: Standard cleaning, Deep clean

Joe Whitney

2020-05

We have been extremely happy with the service that Flower City Cleaning has provided us. All of their techs are very nice and professional. Scott is great with communication and keeps you up to date on anything. Would highly recommend to anyone looking for a cleaning service in the Rochester area.

Jennifer McElroy

2020-05

We hired Flower City Cleaners when we were expecting our fourth baby. I have never hired anyone to do housecleaning before and wasn't sure if it would be worth the expense. It was SO WORTH IT. There is something especially relaxing/stress-relieving about walking into a sparkling clean house, especially in the early weeks of having a new baby. All of their staff that I met were very pleasant, cheerful, thorough and professional. I highly recommend them! :)

Heather Williams

2020-05

We hired Flower City Cleaning for a move-in clean at a new property. They got us on the schedule quickly and provided outstanding cleaning services. Their customer service is top-notch. We look forward to setting up routine cleaning service with them. A great, customer-focused company.

Madeline August

2022-05

Flower City Cleaning is phenomenal. The deep clean was incredibly thorough and our home looks amazing. Scott is super responsive and they accessed the home when I was at work easily. Highly recommend.Service: Deep clean

Christine Corrado

2021-05

The Flower City cleaning team was terrific. I work from home, but hardly knew they were here while they efficiently scoured my house from top to bottom for a long-needed deep cleaning. Now that the deep clean is done, I'm looking forward to continued maintenance cleaning by the on a bi-weekly basis. I don't know why I waited as long as I did to book them!Service: Deep clean

Sandra Castiglia

2019-05

I am so thankful for Flower City Cleaning! They are very detailed, professional, and use fantastic cleaning products. It will give you such peace of mind to use such a great service. I would highly recommend Flower City Cleaning to anyone looking for a fabulously clean home!

Em Castro

2021-05

I've been delighted with Flower City's service. Everyone in the organization has been lovely and professional. I first engaged them to perform a deep clean. Now, they come monthly. Everytime, our house is sparkling!Services: Standard cleaning, Deep clean

Kevin Dolohanty

2021-05

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Shannon McGarry

2021-05

Calling Flower City was perhaps the best decision we've made all year. With three small kids and two WFH parents, staying on top of routine cleaning was near impossible. Flower City does a stellar job cleaning and tending to the details and the technicians are friendly, professional, and follow CDC Covid-19 prevention protocols. Highly recommend!Service: Standard cleaning

Sue Osher

2021-05

I am super pleased! I’ve been using Flower City for over 1 year. They are reliable & dependable. They are impeccable cleaners & do exactly what I want & need every time. I highly recommend this service!Service: Standard cleaning

Donna C

2022-05

The cleaners did an amazing job and the little touches like points in the toilet paper and fluffed pillows made me feel special when I came home! The owner is very responsive and communication Has been fantastic! I highly recommend.Service: Standard cleaning