Murtaugh Restorations Inc

mgambuzz3

2024-04

This was the second time the people at Murtaugh have done projects for us. The first was our home in Syracuse where they did the roof on our home, the roof on our 3.5 car garage - all with perfection. The roofs on these early 20th century structures had many sub roofs, peaks, dormers, and all were done flawlessly. They also did an outstanding job on our attic turning it from a dingy space to a showplace!On our next home we had an almost 200yr old barn structure that was in desperate need of a roof. They were able to replace the decking, roofing, and fascia within days. The previous water penetration was causing this structure to fail, but now with a tight roof, the hay loft is now completely dry and usable. Extremely pleased with the end result!! If ever we need work on the main house roof, they'll be the first ones we'll contact.Thank you guys!!

Sharon Sherman

2024-04

I've supplied materials for them a few time. They are great people to to do business with. Recently they did work for my brother in law. I was very impressed w their quality of work & professionalism. I wish I had taken photos.

Dan Ferro

2022-05

Murtaugh Restorations just completed a complete gut and renovation of our full bathroom. They were fantastic to work with throughout the entire process, all the way back to the initial visit for the estimate. The project team was great. They were responsible. They took care of everything that I asked and their work was excellent.Services: General construction, Tile work installation, Install flooring, Fan installation, Remodeling, Drywall installation, Plumbing fixture installation, Interior painting

Zebulon Princess

2023-10

I thought they would be a good option for my exterior home improvement project, but they never followed up on my request for a quote. I called after the man visited to see the home, the secretary said she would see if the quote was ready and get back to me. That was 2 weeks ago... Waste of my time and theirs.

David Kendrat

2024-03

NEEDED A ROOF REPAIR AND A SURVEY OF OUR ROOF. THEY RESPONDED ALMOST IMMEDIATELY. FINDING THE LEAK TURNED OUT TO BE A TASK AS IT WAS ACTUALLY 2 SEPARATE LEAKS! REPAIR WAS DONE AT A REASONABLE COST AND WE HAVE AT LEAST 6 YEARS OR MORE LIFE STILL IN THE ROOF. WHEN WE DO NEED A NEW ROOF, MURATUGH WILL GET THE CALL!

Sharon Sherman

2024-04

I've supplied Murtagh with materials on a few occasions. They have been excellent to work with

Joni - Al Dominy

2024-04

Knowledgeable, price competitive and easy to work with. I will use them again on my next remodeling project!

Chris Short

2023-05

Just completed a total gut and restoration of our main bathroom. Excellent work, everyone involved was professional. Special thank you to Boyce, Don and Jim and his crew. They went above and beyond to make sure our project was completed on time and exactly how we wanted it.Service: Bathroom remodeling

Robert Snyder

2024-02

Love the work done by your guys. They were prompt, proffesional, and polite. Great job!!

HeatherandJimmy Puma

2024-03

Very nice people. Thank you for your work. Roof looks great.

Pamela Weber

2023-05

I had them come out last April/May to quote exterior repairs. Nothing major, but 3k ish worth of work. Very pleased with estimator and contract process. They advised that they were quite busy and wouldn't be able to get me until August. I was totally fine with that, I didn't start calling them until the middle of August as I knew they were busy. Then, nothing except excuses. While the office person was very polite and apologetic, I was repeatedly told that my job "was on the board" "with a star" which means they would get to it within the next week or two. This went on until the weather no longer allowed them to perform the work. I can not speak to their quality of work because they never performed any. I didn't put any money down when I signed the contract so I'm not out anything, but now I need to find another contractor and start the whole process over again with the repairs being in worse condition because they sat for a year. Do not waste your valuable time with this company, simply not worth it. Very disappointing.Edit on 6/28/22 to respond to recent owner comment-Your office did get ahold of me, multiple times in fact. Instead of responding to the reality of the situation in 2021 (which your office person did very well every time she called) you basically opted to call me a liar. Nice business model!

Garry Luke

2023-05

I had new roof installed after agreement was reached by estimator. Contract signed. Once weather permitted, old roof removed (part of a drip edge was not removed), new roof installed professional.Agreed upon edging was not used with no mention of not being able to get. I researched where to get it as my barn was done with it by another contractor. I informed estimator where to get it and I know they had it because the bay window in the back was redone with the right edging.I trusted the agreed upon materials would be delivered. What was used was a cheapy bendable bargainstore junk and as it is now, my barn is what I showed salesman and told him who has the same edging. I offered to pay extra even though I requested the heavier duty edging during our discussion. My barn roof has better, sturdier edging than my home.The old drip edge extender left on looks awful and negates the function of my gutters so water goes behind it onto the fascia.Twice I've contacted the company and got no response.If you do decide to use this company, ensure you check the materials spelled out in the contract. I sure wish that I was able to write a good review.Service: Roof installation

Jeffrey Chin

2019-05

What a pleasure to work with a contractor who does great work and provides excellent customer service as well. Ever had an experience with a contractor who will give you an estimate and never follow up? Or worse, will start a job and then not show up for a couple of weeks while they do something else? Not Boyce and his crew. They are considerate of the customer's time and schedule and, did I mention that they do great work?!?!?!I have more work to do and would hire these guys again without a second thought. He is usually booked pretty far in advance which is another indication that he has happy customers.

Deborah Hurteau

2023-10

Murtaugh did roof in march/april ( We Had water spots on bathrooms ceiling) so 3month to 4months later bath rm ceiling started gettin more water spotsCalled Murtaugh restoration (stated could they come look at ceiling no call no showNow sept we Called made a appt 9/5 no call no show //Called sept 6 another appt made said they'd be at my house appox 530 another no call no show

Min Hong

2020-05

Company is a joke if they said they'll repair your ceiling and give you an estimate and send me an invoice with cost. Estimator never called me back to set a date and I called again and he said he'll see if his workers can do weekends then never called back on that either. So I called company line to transfer message and another week later never got a call back from that. Over three weeks and I needed my ceiling repaired before I move put of state and NOTHING! I was willing to pay the rate and get it done but apparently my job wasn't good enough or they can fix my swirl style ceiling.Company lacks communication and rapid response to customer needs.Home Depot it is!!!

Rachel Bonczyk

2019-05

I have had three jobs done by this company in the past year. A small roof repair, a pipe repair which also entailed ceiling repair and a window replacement. On all three jobs the employees were very professional and showed up right on time. The owner came out to inspect all work and to make sure we were happy with the job that was done. I will continue to use this company in the future.

Eddy Pinero

2024-04

Murtaugh did my roof around eight years ago and is still great.

Cam Bundy

2018-05

I needed a roof repair and selected this group on the internet for my area. What a great choice! Very professional, good communication with explanations and photos of what needed done as well as the finished job. Fair pricing. Fast service. Boyce even returned a few days later to place a screen door on track that I had accidentally walked through!! They are capable of doing work in many areas and from now on they will be the first group I go to for any needed job. Highly recommended.

Theresa Coughlin

2023-05

If I could give a zero I would. They came out in May for an estimate on gutter work. They never scheduled it. Someone was sick . Heather would send me emails saying as soon as they were back in the office they’d get it scheduled. Five months later still nothing.

Annette Oliva

2020-05

We had a great experience with Murtaugh Restorations. Over the winter we discovered that our roof ridge vent was damaged, allowing snow and rain to enter, causing our ceiling to become wet. We had to wait out the winter before we could get the ridge vent replaced. Meanwhile, with every snowfall, or in warmer temperatures, rainfall, our upstairs ceiling would become saturated. It was extremely stressful. When spring finally arrived, we signed a contract with a prominent local company. They promised that the work would be completed “within a couple weeks”. A couple weeks came and went. They made the same promise four more times. Finally, we asked that the contract be voided and we called Murtaugh. We met with a Murtaugh representative on a Friday afternoon, got a reasonable estimate the same day, and had the work completed within TEN DAYS. Now, when it rains, we feel like we can relax.Our job was not a huge money-maker for Murtaugh. But...Murtaugh seems to realize that business is about more than building up a bank balance - it’s also about building good will. While I am not going to spend time and energy bad-mouthing the “other” company, I AM going to spend plenty of time and energy recommending Murtaugh. They understood the stress this problem was creating for us...and in fixing our roof, they built a whole lot of good will. They will be the FIRST company we call next time and the FIRST company we recommend to others.

John Martin

2023-05

Called for an estimate and they sent someone out to look at the job. Didn’t hear from them after a week or so, so I called and spoke with someone. Never did hear from them.I did NOT call to cancel - I called to follow-up since the day they said I would have the estimate had passed weeks earlier.

tim restani

2024-04

Professional and skilled people. Thanks for the new roof.

Joseph Mason

2022-05

The Office Secretary Heather is very Polite and Helps get you in contact with the service specialists that you need to do the Job you are looking to have done*

Jimmy Puma

2023-05

Murtaugh Restorations is a fantastic company to do business with and an excellent employerService: General repairs

T

2022-05

Great place and good people!