On Call Restoration

4.8 (26)

125 Front St #2-B, Massapequa Park, NY 11762
(516) 888-0108
oncallrestoration.net

Claimed
Water damage restoration service

Accessibility

  • Wheelchair accessible parking lot

Reviews

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Kate Paul

2024-04

Great experience with the entire business. They showed up within an hour of calling and were able to start clean up that day for us. The team was thorough, clean and polite and were always available to answer questions. Would definitely recommend for any restoration needs.

Jennifer Benz

2023-12

When your house turns upside down from water damage from leaky pipes, don’t look any further than John from On Call Restoration! He was on the ball!Not only is he courteous and compassionate, his expertise level is beyond no other! He helped me navigate through the process with my insurance, which could be tedious! He was punctual, professional, and meticulous! He and his fabulous team quickly removed mold from the water damage. John definitely helped me facilitate through a very stressful situation! Look no further than John from On Call Restoration! I will recommend him to all I know!

Neelam Kapadia

2023-12

John and his team were great! Pumped out the water from my dad's basement from a recent flood and even added an extra spraying to prevent mold for no charge. Great price, great service, and very professional. Highly recommended.Services: Flood cleanup, Water removal, Mold mitigation

Lauren Bocketti

2024-04

After getting water damage in my den I spoke to John who was wonderful. I’m so glad he was able to come right away take care of the water and dry out my den. I would highly recommend On Call restoration!!!

Melissa Perez-Barry

2023-10

John and his crew were amazing. Came immediately on a Sunday two times when our basement flooded. Helped us so much. Gave great advice. Kind, professional and great work. Would highly recommend them to anyone.Service: Flood cleanup

Susan Clancy

2023-06

We recently had a flood in our basement due to a cracked pipe in the ceiling. We had the good fortune of using On Call Restoration for the cleanup and mold remediation. John and his crew were prompt, incredibly thorough and professional. They made this unfortunate situation so much easier to deal with!! Highly recommended John, Davey, and crew!!Services: Mold inspection, Flood cleanup, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Mold damage restoration

Peter Annarumma

2023-05

We had an excellent, 10/10 experience with John and his crew. They came over quickly, got to work and checked on us multiple times throughout the process. John was able to explain everything to us and kept us in the loop every step of the way. His care and professionalism was 5 star. We would recommend this company to anyone.Service: Flood cleanup

Jared R

2023-05

Used On Call Restoration to investigate and remediate damage from a broken water pipe from severe winter weather. Found the crew to be incredibly professional, responsive, and thorough from beginning to end. The crew, and John in particular, went above and beyond by helping to explain the process to us, sending pictures, coordinating with other contractors and maintenance professionals on-site at the project, etc. They were very responsive by call and text, and incredibly patient with our questions at all hours. Would absolutely recommend this company and the team.Services: Flood restoration, Water damage-related cleanup & repair

Sam Oppedisano

2023-05

We called On Call Restoration after water damage in our basement. John and his crew did a fantastic job with the clean up and construction repair. John always responded quickly to my calls and when he said he would be at my house he was! Highly recommend On Call Restoration!

Rich G

2023-05

Do yourself a favor and call this company! John (owner) is extremely professional and personable. After a house fire and not sure how to proceed with insurance and restoration, John walked me through every step and kept me informed during the entire process. His staff was amazing, professional, on time and took pride in handling everything.Services: Water damage-related cleanup & repair, Fire damage cleanup & repair

Bru Steg

2023-05

I can’t say enough good things about On Call Restoration. They responded incredibly fast when I had a leak and had my kitchen ceiling collapse. They had all the equipment on site within 24 hours and were involved every step of the way with my insurance company. When the adjuster came John from On Call Restoration made sure to be there to help with all the communication. They followed up texts and calls within seconds. I couldn’t have asked for better customer service every step of the way.Service: Water damage-related cleanup & repair

James Jannazzo

2023-05

Not knowing where to turn can be difficult , John and the Oncall team made our unfortunate situation much easier to get through. They were prompt, courteous, meticulous , proffesionsl and helped us through each step.John took the time to contact the insurance carrier , walk us through the process by explaining what each step would be along the way and what to expect as we moved forward.We couldn't be happier with the service we received and would recommend Oncall to anyone who finds themselves in an unfortunate situation and unsure of where to turn.Services: Flood cleanup, Mold cleaning

Mitchell Robbins

2023-05

John and his entire crew were punctual, professional and precise.He is a great communicator and engenders a tremendous degree of confidence and trust. We love our restored home.Services: Water damage-related cleanup & repair, Mold damage restoration

S Platt

2023-05

On call restoration is an excellent company. I had a water leak from my washing machine that ruined my floors and left a mildew smell. John took the water damage laminate floors out, treated the area and used industrial equipment to dry the wood floor underneath. Once the floor was fully dried, there was no more smell. When I needed help with my insurance claim, he reached out immediately and assisted me. I'm so thankfully for this company and I would definitely recommend them.Services: Mold mitigation, Water damage-related cleanup & repair

Brian Evensen

2023-06

John (owner) helped me big time to remediate a mold issue in my crawlspace. He was also able to recommend a dehumidifier to control moisture to prevent future issues. Helpful all the way through, thanks !

David Roberts

2023-05

My wife and I can't thank John and his crew enough. A pipe burst in our home during that cold week in December. John and his crew came out within hours to cleanup the water and throw out everything that was wet. The reconstruction just finished and we couldn't be happier with the work. Thanks John!Services: Flood restoration, Flood cleanup, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal, Mold damage restoration

Ali Gallagher

2023-05

I recently had a flood in my basement. I used on -call for my restoration. They were great from the time they came to assess the damage to my cleanup and removal of the damage. I would highly recommend on call!Services: Flood restoration, Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair, Mold remediation, Mold damage restoration

cay do

2023-05

Simply amazing! We had to use this company sadly after a water leak. Company was great!Service: Water damage-related mold removal

Michelle Miller

2023-05

John and team were able to help me and expedite the process in getting my home back to normal

Kyle Oest

2023-06

With on call restoration ANYTHING is possible! Great team.Service: Water damage-related mold removal

Mike Lowery

2023-05

Great work and very professional! Would recommend 10/10.Services: Mold inspection, Water damage-related cleanup & repair, Mold remediation, Water damage-related mold removal

Philip Santoli

2023-05

Great people to work with. They made the process painlessServices: Flood restoration, Flood cleanup

Tony Solino

2023-05

Outstanding service and communication. Great team.

John

2023-05

Very good experience everything went smoothServices: Flood restoration, Water removal, Mold mitigation, Water damage-related mold removal, Mold damage restoration

Alirio Lagos

2024-03

It's fast

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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