4.7 (39)
229 N Catherine St, Montour Falls, NY 14865
(607) 535-4024
kurtzenterprize.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Campione
2024-03
We had a problem with our wood pellet stove, and we called this business. Person on phone was very pleasant and we got an appointment for a few days later. Service person was great, did various tests with stove and chimney, and patiently answered all our questions--very professional. I highly recommend this place!
Simple Life
2021-05
Very knowledgeable and friendly staff, was buying vent pipe for my pellet stove, and forgot a measurement so they allowed me to take two sizes without charging for them and told me to bring back the one that didn’t work, got my install done and returned the section and paid for the one I used. Asked many questions about the codes and requirements for my install, and was provided with answers. You won’t get the same customer service at the big box stores
Michael Landreth
2020-05
Well , no matter how many times you call , they dont answer. If you leave a message, they wont call back. On top of that, their prices on stove pellets are the highest around. If you do buy from them and want delivery, good luck pinning them down to a date. When you finally do, it wont be anytime soon
Chapman and chapman productions
2021-05
Fantastic place! The lady behind the counter was more than warm and friendly and ready to help! And I think I found a gem when it comes to replacing your propane tank, freaking $11!!! I shall be going back!
Danielle Cummings
2023-05
Wonderful business. Get propane tanks filled there and advice on how to maintain my wood stoves!
Steve R
2019-05
I called Kurtz to replace a defective fireplace burner assembly that was causing the flame to be too big. I even provided a replacement part number. The tech that was sent out (weeks later) arrived without the part...didnt even mention it. Just tore into the fireplace and removed EVERYTHING! Cleaned it all up and put it back together. He did not say much but did a nice job. When he left, the flame was still just as high, and now, the base (refractory) panel has a large crack. He even tried to hide the crack with one of the fireplace accessories. My first email to Karen at Kurtz was replied with a message that she would look into it. Nothing. Crickets. Called and left several messages and sent numerous emails to Karen (with read receipts) with the replacement part number. Still nothing. Once they got their money they were done with me. I have decided to purchase a new vent-free fireplace but not from Kurtz!
Samantha Oliver
2018-05
they go above and beyond on cleaning wood stoves and heat maintenance. I also love their grills and pelletstoves, little pricey however it is excellent brands they have.
Josh VanGalder
2024-01
Super helpful and knowledgeable!
Brian Klose
2021-05
Great service great people. I get everything I need to keep my house warm and my 1820s coal stove burning.
Barlow Rhodes
2022-05
Went there for propane refills for my gas grill. Filled my tanks safely and quickly. Definitely will go back.
Cheryl Brown
2021-05
Great Service..Best price on bagged pellets, friendly people!!
Jeremy Allen
2020-05
Friendly, knowledgeable staff.The best pellet stove folks in the area.
holly hatch
2018-05
The folks at Kurtz are wonderful! The stove cleaning service is the best around, I would highly recommend them!
Ignazio Platon
2021-05
Nice friendly and prompt service everytime. Great variety.
Greg Cooper
2020-05
Very helpful. And great pellet prices
Arin Walter
2022-05
Good products! Great service!
chris sprague
2023-05
Very helpful and reasonably priced!
Laura Bingell
2021-05
Nice people. Very helpful and patient.
Stephen Frank
2023-05
Stacey runs a great business!
Steven Brown
2021-05
Great place to buy wood pellets
Vince Breslin
2021-05
Great customer service
Chris Reuter
2023-05
Great staff
Marco Gruelle
2021-05
Great service!
Lorin & Alicia
2019-05
Great service
stephen wheeler
2024-05
Stacey and staff were so friendly , professional and expert in the pellet stove project they completed for us.
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 9 AM-1 PM |
Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population