Morrell Builders

4.4 (48)

1501 Pittsford Victor Rd #100, Victor, NY 14564
(585) 249-1330
morrellbuilders.com

Claimed
Home builder

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Alyssa Lee

2023-11

My family purchased a house from Morrell Builder just two months ago, and we are extremely dissatisfied with the bathroom tile installation. The tiles are glaringly uneven, unacceptably rough, and entirely lack the promised polished finish. The grouting was not cleanly done. There is no one available to rectify this improper installation. The quality falls short of what should be expected given the reputation and cost associated with Morrell Builder.Service: Tile work installation

Carolyn Schiavetti

2023-12

My husband and I are so happy in our Morrell home in the Pierce Brook Townhouse community. A step this large takes a bit of courage and faith for it’s not every day you build a new home for your future.A new home project does not come without its highs, lows and bumps. But the process Morrell has built into it’s framework of building a new home takes you step by step along the way and holds your hand to show you a succesful way forward.There were times perhaps we didn’t fully understand the whys and wheres of the process but in looking back we know that we were in good hands with Morrell. They were in constant communication, answered questions quickly and have an excellent web site where everything is written down for you to evaluate and see where you stand concerning your choices and the finances of your choices.During the building process you have a construction manager who updates you weekly on what has been done in the past week and what will be done in the following week. Any questions are promptly addressed and encouraged.Building a new home is never “easy” but it’s easier with Morrell.

Marcus Reidell

2024-01

We could not be more satisfied with the new build process with the Morrell team. We initiated this while living out of state, so that added a layer of complexity but they accommodated our unique circumstances at every step of the way. From the initial lot and floor plan conversations with Danielle, to the more in depth details with Stephanie, then finally the various construction phases and updates from Greer. All interactions were professional, on time, and done with our needs put first. They went above and beyond in their attention to the little details to ensure our home was exactly how we wanted. Lastly, we were able to get in about two weeks ahead of schedule and in time for Christmas! We would highly recommend building with the Morrell team.

Perri Geiser

2021-04

We have lived in Silverton Glenn since 2016. We relocated and throughout the build process had excellent communication through Builder Trend and the staff. Our patio home is gorgeous and the end product was very well done. There are challenges with every project - but they were met promptly , efficiently and with good results. There are options with every property built to suite one's needs-just ask! Our house has become a home- and our neighborhood is especially friendly. What more could we ask for? Truly a professional relationship with Morrell - we are so pleased that when the time comes to downsize to a townhouse- we hope to stay in SG.

Michael Houck

2023-11

The entire team was amazing. They were transparent about pricing and the timeline and kept us informed from start to finish. Danielle Arieno was amazing to work with and continued to assist us with various inquiries after we were under contract and the build began. Greer kept us well informed once the build started and addressed every concern we had. Both he and Champ have stayed in contact with us since the build was completed and have continued to address various touch ups throughout the house. They are both very knowledgeable and have exceeded our expectations. We love our new home and have had a great experience so far.

Joann Long

2023-11

Always helpful and friendly, Lori Rivet, Morrell Sales Agent, went out of her way to answer all questions and make sure we were comfortable every step of the way. She shared tips to save on the budget, insights to make the complexity of the process easier, and shared her personal expertise to help us make better decisions in the multitude of options offered. She really listens to the client and walks them through the whole progression to build a home with every amenity. Her assistance from the beginning to end has been essential for our success. Because of her skill and understanding we are confident that our resulting townhome will fulfill all our expectations to make our dream home! Working with her was part of the dream!

Christine Brady

2023-11

My husband and I recently built a townhome with Morrell Builders in Victor, NY. Everyone warned us to be prepared for a most stressful experience. But they hadn't bult with Morrell. From building a budget with Lori Rivet, making choices with Inde, receiving weekly updates on progress with accompanying pictures from our project manager, it was a truly great experience. I can honestly say that every worker we dealt with from painters, tile guys, closet organizers, etc. everyone was friendly, informative and professional. We love our townhome, it's everything and more than we dreamed. Our new neighborhood has grown into a community of friends. I highly recommend Morrell Builders for a quality home

Katelyn Mander

2021-04

My family's experience with this builder has been nothing but a nightmare from Day 1 and we aren't even a year in yet as we closed on the house in February of 2020. It might be a so called "family" owned business, but that is the last thing that they stand by. It is a SAD day when you are still having to do repairs after moving into your newly built "dream home". I could write a book about the problems with this house, but the biggest thing about these "builders" is they have zero professional morality. From leaking and moldy windows, dripping paint to cracked door frames the problems just keep multiplying. My parents have had to fight tooth and nail for everything in the house even after a lot of the items are under warranty. Quite obviously another thing that they do NOT stand by. Responses from builders are not in a timely manner if they respond at all. My assumption is they are just waiting for the warranty on the house to expire-please correct me if I am wrong. People work hard for their money and when they purchase a half a million dollar house they expect it to look as such. To say we are disappointed is an understatement and you have no idea the amount of grief this company has caused our family both physically and mentally. I will NOT be building my future home with this builder. Ask us before you build as we will be HONEST!!

Molly Austen

2023-11

We love our new home in Honeoye Falls! Working with Morrell has been great from the start. Our Wolfsberger Park Community is coming together so nicely all thanks to the hard work of the entire Morrell team. Wolfsberger's sales manager, Danielle Arieno, continues to go the extra mile for us even after our home has been completed. We cannot thank her enough for her hard work and diligence as she truly cares for her customers and the final product Morrell puts out!

Sweet Home

2023-11

Project manager, general contractor Noah Saulpaugh was superb to work with. Even after moving in, the follow up was excellent and every detail was addressed with professionalism and to the highest standard.

Kim Capraro

2024-01

Danielle, Greer and Champ were a delight to work with! Danielle is doing a great job creating a community feel and connecting neighbors, Wolfsberger is a great place to live :)

Mary Ansley

2021-04

Our experience with Morrell Builders was wonderful.From the very beginning, they were accommodating.We were given plenty of time to make our decision to move, and worked with us as to a deadline that would work for us. Mark Bell was new at the time, but he was very professional. We met with him on a regular basis and he took care of any and all concerns in a timely manor. We were very impressed with the quality of workmanship. I would recommend them to anyone who was looking to build.

Lisa Linehan

2022-04

We contracted for a new build townhome with Morrell Construction. We were anticipating many delays and compromises due to Covid. However, we were really surprised with the relative ease of the whole process. We were able to choose many of the interior finishes with the Inde Studio designers' help. They were very helpful in facilitating our choices that reflect our style and were clear about costs and upgrades .Most of the timelines for each phase were met as described from the beginning. The project manager kept in weekly contact with progress and project information. He was knowledgable about the entire process and able to answer our questions with clarity.We were impressed with the transparency and professionalism of each contractor and staff person.The quality of the workmanship makes our new home comfortable and beautiful.Service: New construction services

Elaine Kirkland

2021-04

Dale and I absolutely love our new home in Lakewood Meadows, Canandaigua! Morrell Builders commitment to quality is evident in every room.Although we were initially concerned that it would be difficult to oversee the building of our new home from 300 miles away, the professionals at Morrell made the process almost stress-free.Our project manager, Mark Bell, called us with weekly updates and regularly sent pictures of the progress. Mark responded quickly and professionally to any concerns. Nothing goes perfectly, but Mark made sure that any needed changes were handled to our satisfaction.Lisa Moore, our liaison to Morrell, was also extremely helpful and professional.Megan Kowacich and Aubre Fox at the Inde Studio were invaluable. They made sure that we were happy with our interior design selections and helped us to stay within our budget.We truly appreciate the craftsmanship, quality, and design of our new home. We highly recommend Morrell Builders to all who are looking for a wonderful new place to call their own!

Ann Dean

2021-04

Im very happy to say that my experience with Morrell has been wonderful. I have a Townhome in Lakewood (Canandaigua) I was on a very tight schedule for closing and Mark made it happen !! I have not had ANY major issues at all and any of the little things that always happen during building have been addressed promptly and to my COMPLETE SATISFACTION. My Morrell home is my 4th build (in both Rochester and Buffalo areas) and I'm happy to say one of the very best.

George Mander

2022-04

Absolutely the most dishonest builder in the Rochester/ Fingerlakes area. They use the lowest bid for their subcontractors regardless of the quality of work. And forget about it if you disagree with something that’s a problem in construction because they are never wrong. They don’t even know how to frame out for a fireplace. I have a wall inside a wall in our great room. They never came to our 1 year or 11 month warranty meeting. They of course blamed it on the world of covid. All they care about is collecting money from their customers instead of building quality homes. If I had to guess the owners(Scott and Jeff) don’t get their hands dirty and more than likely dont know how to even swing a hammer!! 1 hand or 2!!Service: New construction services

Michelle Flanders

2021-04

OH MY, I truly cannot say ENOUGH fabulous things about this company!!!My townhouse is beautiful and perfect in every way!! Mark Bell is the most professional project manager!! What an assett he is to Morrell!! All of my lovely neighbors have the same opinion. We are so very fortunate to have bought here. Thank you, thank you for how well you take care of us all!!!Michelle Flanders

David Davies

2021-04

Absolutely love my new townhome in Silverton Glenn, Victor. The process from the initial sales presentation through selecting interior finishes and moving in was a delight! Extremely pleased with the quality of the workmanship and responsiveness of the entire team. Already can’t wait to upgrade and build another one with Morrell!

CPL

2022-04

I'd like to point out everything you need to know about this company. They only respond to the positive comments but couldn't care about the negative comments.We have been in the house a little over two years and have had SO MANY problems. Some have been corrected but those were just the small problems. The bigger problems they ignore or say "we'll help" and then disappear.Still waiting and they don't care. Once they get your money they are done with you!STAY AWAY, RUN AWAY!Update: They are the worst and won't help but on a positive note my review has had so many views! I'm hoping it made one person go to another builder and if that's the case I'm happy!Second Update: Over 500 views now!! Keep it going. They know who I am and won't do anything to help us. They give you lip service and say they'll help and then just disappear. They care more about getting your money than making sure you are happy. Please stay away from this company! Go to Spall or any other builder in Rochester.If they ever came out of their office and helped us I would immediately update this review to make sure everyone knew about it but I have a better chance of seeing 90 degree weather in January.Service: New construction services

Trisha Mastrodonato

2023-12

Great Builder. I have worked with them many times over the last 12 years and I wouldn’t go anywhere else.

Pei Li

2019-04

Before sign the purchase contract, we consulted seller's agent the cost to upgrade to exactly like spec home and added allowance to our purchase contract, after signed the contract, they have a thousand places to increase the price, when I asked why we already have $15,000 upgrade for cabinets and they asked for another $10,000 and asked for the detail price list, they refused to provide detail price list and said" This is your builder's price, no reason". Don't build with this builder, they have a lot of tricks waiting for you.

Nathan Crane

2021-04

Morrell came very highly recommended and did not disappoint. They were extremely professional and easy to work with. They delivered on every detail. Thank you!!Service: Design

Mark Geiser

2019-04

Been waiting for almost two years for warranty service; subcontractor qualify is questionable; disappointed. . .

Steve D'Amico

2018-04

Great builder, with the best selections facility in the area!

e bonvell

2020-04

One of the most respected custom builders in the area

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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