4.7 (15)
660 Hempstead Gardens Dr, West Hempstead, NY 11552
(516) 483-4800
flooded.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Boyd Streich
2024-04
Flooded surpassed all anticipation I had! I was overwhelmed when our home's pipe burst and caused significant flood damage. However, I knew we were in safe hands as soon as I got in touch with Flooded. The team was professional, amiable, and very competent, and they responded very quickly. Every square inch of the damaged area was painstakingly restored, making it even better than before. Their attention to detail and dedication to averting future problems really struck me. I have nothing but the highest praise for them. I appreciate Flooded excellent service.
Adam
2024-03
Flooded was a lifesaver when I had a major leak in my house. They came quickly, assessed the situation, and got to work right away.Throughout the whole process, they kept me informed and made sure I understood what was happening. Their professionalism and efficiency turned a stressful situation into a manageable one. I can't recommend them highly enough for anyone dealing with water damage in New York.
Alex Bider
2024-02
Last month, my house in New York suffered significant water damage due to a burst pipe. The situation was overwhelming, and I was anxious about the extent of the damage. That's when I contacted Flooded, a water damage restoration company, based on their excellent reviews. The decision turned out to be a lifesaver.From the moment their team arrived, they were nothing short of professional and compassionate. They understood the stress such situations can cause and were very reassuring. Their response time was impressive, arriving on-site promptly after my call.The team from Flooded conducted a thorough assessment of the damage and explained the restoration process in detail. They used state-of-the-art equipment to remove the water, dry the affected areas, and prevent mold growth. I was particularly impressed by their attention to detail and their commitment to ensuring my home was restored to its pre-damage condition.What stood out the most was their excellent communication. They kept me updated throughout the process, answering all my questions and addressing any concerns I had. Their customer service was exceptional, and it was evident that they genuinely cared about helping their clients.The final result was remarkable. My home was not only restored, but it felt like new again. The quality of their work was evident in every corner of my house. They also provided valuable advice on how to prevent future water damage, which was greatly appreciated.In conclusion, I highly recommend Flooded for anyone in need of water damage restoration services. Their professionalism, expertise, and empathy during such a stressful time were invaluable. They truly went above and beyond, making a challenging situation much more manageable. If you're in New York and facing water damage, Flooded is the company to call.
Salma Yundt
2024-04
After a pipe burst, the Flooded Company did a fantastic job reconstructing my kitchen. Their specialists were well-informed and provided step-by-step instructions. It was well worth it considering the caliber of their work.
Arlo Maggio
2024-03
We experienced severe flooding in our basement after a storm, and this company was a lifesaver. They responded within an hour of our call, and their team was both professional and compassionate. They efficiently removed the water, dried out the area, and helped us prevent mold growth. Their quick action saved us from further damage. Highly recommend!
Alessia Runte
2024-04
I gave a few water damage repair firms a call. However, Flooded was incredibly helpful with all of it. They took care of the insurance details and provided me with what I required. I'm overjoyed about my job. Many thanks, Flooded
Joshua Nogues
2024-03
After coming home to a flood, i didn’t know what to do… I was stressed and overwhelmed. Thankfully after a quick google search and phone call, flooded showed up extremely fast, and got the job done. Truly 10/10 with their service.
Daren
2024-02
Very Happy with the service. Full Water Restoration was needed after our rental property got messed up. We took care of everything and now we're as good as new!Thank you Flooded!
Ellsworth Wehner
2024-04
In Long Island, Flooded was of great assistance to me; I will most certainly use them again.
Nash VonRueden
2024-04
They helped me figure out my water damage problems. Very helpful; I wholeheartedly recommend.
Randy William
2023-05
From the call to book to the actual job, was happy with everything from beginning to end. Crew did a wonderful job for us on the carpet, gave us the advice we needed and helped us with the cleaning. Very friendly service and great customer service. Would definitely recommend.
Donna Green
2017-05
We patronized this business for over 20 years and we decided to use them to clean one room. They have serviced us during basement floods, and when the majority of our rooms were carpeted. They even cleaned our furniture and I never recalled paying more than $200.00 for three rooms and furniture. I decided to call them and became wary when I was given a number with a (212) area code. Once the manager/service personnel answered the phone, it became apparent that the business had changed hands. The personal customer service was now non existent. The carpet cleaners evaluated the one room that required the service and gave me a price of $250.00. They claimed that the condition of the carpet warranted the steep price. Remember, this is one room-12' by 12' at best. For that price, I could tack one another $150.00 and purchase new carpet. I objected and the manager said he could offer me a discount but the actual workers insisted on the $250.00 price. I reluctantly relented and when I inspected their work, it was uncovered that they failed to complete the cleaning--leaving about 1/4 of the room because they did not move the bed ( on wheels). There were other areas where it appeared that they did not even touch. I asked them to return to complete the work, and they never did. Even if they did complete the job, this was NOT worth $250.00 and I felt that they ripped me off.
Joni M. Vega
2023-05
Best carpet and upholstery cleaner around
Chyna Jakubowski
2024-05
Avi and the Flooded business team were tremendously helpful during my terrible situation. Yes, I would definitely use them again.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | 12-10 AM |
Saturday | 8-11:30 PM |
Sunday | Open 24 hours |
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