4.5 (101)
6 Winners Cir, Arden, NC 28704
(828) 532-3044
bestchoiceroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Best Reflections Window Tinting
2024-02
Very happy with the job done by these guys. Gary was super helpful and easy to work with. The workers were quick, thorough, took my old roof off, and had the new one on in one day. Put tarps down to catch everything and walked around multiple times with a magnet to pick up all the old nails. Worked with my insurance and everything was super easy for me. Highly recommend.
Julie Neal
2024-04
From the first encounter with Derrick, the process went smoothly. He was tech smart with my insurance claim and helpful in explaining roofing materials and options and cost. When I called in, Sherri was pleasant and helpful, and Derrick always replied back to my questions promptly. My roof was replaced within a time frame appropriate, considering the spring rains. The installers were pleasant and worked proficiently, resulting in a good and satisfying job and attractive roof. I have no complaints and am pleased.
Tara Boomer
2024-05
Won’t go anywhere else! Any time I had a question, Tyler was more than willing to answer it. These guys treat you with respect, kindness, and know their job. They handled all the details and kept me informed. Never did I feel I was being taken advantage of. 💯🎉🏆🏅
Chris MacDonald
2024-05
Bought a new roof sold to us by Sean Switkes. Sean was on time and was polite from start to finish. Sean both climbed onto our roof and into the attic, snapping photos of our roof's issues. Better yet, Sean took the time to walk us through each photo/issue, explaining the cause.He was patient with our many questions and communicated our payment options in detail. We had an excellent experience with Sean Switkes. Highly recommended!
Caleb H.
2023-12
Great work environment. Been here two months, made good money and even more friends. The people here are helpful and driven towards success. The flexibility of the schedule is great. As far as roofing goes, they use the best products and ensure a proper installation. If any bumps occur during the install process, Thomas Miller is there every step of the way to make sure the job is done correctly and efficiently. All around awesome company
Jeff Schandevel
2024-02
You know, roofing is a tough business. I've had enough experience over the years to realize that in construction, it's rare that schedules happen on time. Best Choice Roofing did my roof, my parents roof, and a friends roof. There were delays on all three jobs, but the final outcome was great. I had numerous conversations with field managers and subcontractor schedulers that did a fairly good job. But, beyond a doubt, the glue to the Arden branch of Best Choice Roofing was Sherrie. The office manager I believe. Sherrie straighten out all miscommunications. Handled rescheduling. AND...held those boys feet to the fire to make sure things got completed. If I had a question or concern...I called Sherrie. I highly recommend Best Choice Roofing of Arden. Be patient future customers. There's a lot of moving parts in roofing. But, you'll be pleased with the outcome!
joey bedrosian
2024-01
Although we have not yet engaged the services of this roofing company, we are currently in the midst of obtaining multiple estimates for a roof replacement. Our journey has exposed us to a diverse range of experiences with various companies. Some were immediately dismissed due to unfavorable impressions during the estimate process, while others projected a sense of legitimacy and professionalism.In this landscape of evaluations, Best Choice Roofing stands out as the most comprehensive and dedicated in their assessment procedures. They surpassed expectations by providing meticulous explanations and maintaining clear and effective communication throughout the process. A special commendation goes to Harley from the Asheville office, whose upfront, concise, and thoroughly professional approach left a lasting impression.Although their quote was slightly higher than others we received, the transparency and detail in their communication convinced us that we are receiving greater value in return. While it may be premature to provide a comprehensive review before the actual roof replacement, we feel compelled to share our exceptional experience during the quoting phase, which sets them apart from the seven other companies we have interacted with.Our gratitude extends to Harley for his outstanding commitment to customer satisfaction. We hope that his exemplary service is duly recognized, as he has truly demonstrated a rock-star level of professionalism.
Christain Craig
2024-03
The other employees have been very helpful and supportive to me as I was just starting out at this job. It's an awesome environment with everyone cheering each other on! I have met many great people who work for BCR in the last few weeks. Thankful for the opportunity for the job and to meet these awesome people!
Josh Rector
2024-02
I have been working with this company for 2 months now. Everyone here is super supportive and great people. The fact that I also have the opportunity to help people protect their homes, their greatest asset is amazing. Seeing the joy and pride on home owners faces is the greatest feeling one could have!
Stephen Spivey
2024-03
Oh, I didn’t have a lot of experience with Roofers or getting my roof replaced but best choice roofing made sure that I understood the process and expectations and I’d have to say that this company has been very professional and the craftsmanship is excellent . The best choice roofing has definitely set the bar high for me and as I would definitely recommend to my friends and family.
Michael Forehand
2024-05
I don't usually leave reviews, but when I saw, the 1 star review from S L (probably short for Slandering Lawbreaker), I have to speak up. Best Choice just finished my roof (May 2) on a home that was built in 1936 (that has "issues"), they have been (and are) excellent! From the moment that I met Josh & Sean (who did the estimate), to the time I spoke with the CEO (after the job was complete, I have been impressed with everyone I have encountered in the company. As a "retired" construction business owner, I KNOW a "scammer when I meet one" (such as S L), I "Highly Recommend" Best Choice Roofing (in Arden, NC), and would be shocked if you had anything other than an "excellent" experience with them. I am a very happy customer located in Leicester, NC, and am NOT associated with anyone at Best Choice Roofing, other than to have had the "PLEASURE" of doing business with them!
Myron Boone
2024-05
Absolute perfection. Impressed with their knowledge. Followed through in a timely manner. Never late. Very nice to talk with. Will use them again when needed.
Micah Jura
2024-03
Great place to work. Awesome supportive team. Amazing opportunity to create the life I wantRoofers are fast and efficient, our storm damage experts make the insurance process fast and easy for homeowners.
Jake Williams
2024-04
They did a great job with my new roof. Professional, friendly, and helped coordinate the insurance claim. Highly recommend.
Dane Garcia
2024-02
Trash they said the were gonna do things they didn’t and since the last manager left the company is not grandfathering in their customers worst experience ever the workers were slamming the slabs of roofing on the house when brought up, they didn’t clean up the nails like they said the would they left my yard a mess with nails and staples from the old roof. Also they opened the sky light window and metal pieces came down into the house almost striking my house mate. Don’t waste your time with the worded roofing experience I’ve ever had.
Adam Garland
2023-11
Derrick and his team were excellent!! At the last minute I decided to add skylights, and they were able to install them for me with ease. They were responsive to my questions, and left the worksite clean. In fact, when the old shingles were removed, it was clear there was rot around the perimeter of the house. Instead of charging extra and replacing all of the sheets, they edged the house and saved me a chunk of cash. Plus, after getting three bids on the roof, they were the most affordable. Would definitely use this company again.
Carol Brennan
2024-03
I’m still trying to get my insurance company, USAA, to agree to replace my roof. I have been working with Tyler and Greg to send pictures and information to USAA. Tyler and Greg are the best, they really care and are concerned about the status of my roof, which they think could start leaking after a few more bad storms. I’m a veteran and I expected USAA to be a great help to us veterans, but their adjuster would not listen to anything that Greg, who works in the roofing industry, had to say to him. As far as replacing my roof, I would go with Best Choice Roofing. Getting a job done is one thing, but getting a job done by people who really care about what they’re doing and care about the people who own the propertiesthat they are working on is another thing entirely. Best Choice Roofing & Home Improvements Inc. is your best bet for all of those reasons.
Tyler Boone
2024-02
Great company, great people! Personally had my roof replaced through them and 2 weeks later went to work and have loved every minute of it. Great environment and great money.
Kathy Silver
2022-05
Cody Dula, stopped by my house and noticed I had missing shingles he preformed free inspection and found damage, I was unaware my insurance would pay for the damages and save me money. If you have roof damages this is the man you want to help you. Cody saved me thousands. I would highly recommend Cody dula for your roof needs. Thank you best choice roofing for your wonderful service. The crew did an awesome Job installing the roof.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Robert Lee
2024-04
Very professional company, I enjoy working here. The atmosphere here is very friendly and everyone really cares about the people that they are helping and they actually do a great job installing roofs and standing by their work
S Lee
2024-02
The Asheville branch of BCR is currently closed by force due to manager Derrick's business malpractices. The closing may be for an indefinite time and they might try to reopen sometime in the future, but this branch has a history of repeating this cycle. If you call their local number listed on their website, it will only connect to salespersons who are in another city, a couple hours driving away, as the office is empty.The BCR company overall is untrustable and unreliable in addition to their terrible workmanship. When you talk to personnels in HQ customer service they harass, bully and even threaten customers without concerning their awful mismanagement and responsibility for their business.Avoid doing any of your roof matters with the *Best Choice Roofing* by all means as they run 3rd class business.
chris hammond
2022-05
We were denied by our insurance prior to Lauren stopping by. She assisted with a reinspection to gain full coverage and help us continue to restore this old historic house that we call home. We are so grateful for this beautiful install and the help getting us here. Thank you Best Choice Roofing!
Legend Alert
2024-05
Happy, Friendly and Healthy Group! most definitely refer them for fast, efficient and size-able (big or small) roofing replacements with free inspections!
Mitchell Bagwell
2024-03
Bad management. It’s like they don’t care about the customer. Schedule changes that last for months on end, faking paperwork so they can collect to pay for every job. Derrick will ruin that branch. He’s uneducated at his job and the Regional Manager doesn’t care about anything. Just yells at everyone cause he thinks he’s cool. It’s quite sad how the grown men act like kids
Josh Smith
2024-03
Great Roofers, well educated. Works with insurance, the only thing you have to do is watch the roof get put on! Excellent company!
Karen Cagle
2023-07
I am so pleased with my new roof. Replaced in 1 day. Cleaned up perfectly after the work was done. My house stays much cooler in the summer, and warmer in the winter. The best pricing around. Very professional, and easy to work with. Gave me all the choices needed, and even worked with my insurance company. No phone calls needed they took care of everything. Thank you BCR!!!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
Megan Grimm
2023-10
Leah advocated for us with the insurance company through amd through. Matthew always kept us up to date via phone call or text. Miguel and his crew were considerate of our property and professional and kind during the job. They left my yard looking better than they found it. I highly recommend BCR for your roofing needs. From start to finish, an amazing company to work with.
Jocelynn Chartier
2024-03
Great company to use, my storm damage expert helped me learn the ins and outs of everything and got my entire roof bought through insurance
Madden Mobile
2023-07
So recently I had my door knocked on by Jacob. I usually hate when people do this trying to sell me something. He made it very clear he wasn’t here to sell me anything, but instead help me. He was able to work with my insurance company and get them to buy me a new roof. With out his help there would have been no way I could afford a new roof. Jacob was very kind, knowledgeable, and on time. Their workman ship is outstanding as well. I’ve had many neighbors ask me who did my roof and happily refer them. All around I had an amazing experience with Jacob and Best Choice Roofing.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Reba Jester
2023-07
I just wanted to give praise to best choice roofing. Such a great experience. We had no idea we needed a new roof until Jacob came and checked ours out. He was so easy to deal with and helped us out greatly. Had no clue that our insurance would pay for our roof. Thank u Jacob and best choice roofing.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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