The Mad Roofer

M. S.

2024-04

Dishonest! I asked him to have his guys do a simple repair on 1 exhaust on my roof because I wanted to get an estimate and do my roof in the summer. Instead he told his guys to do an all over repair and when I tried to speak to them and asked them to stop and come down they ignored me. I called their boss and he told me that he was sorry and he had told them to do the extra work. Then 1st he said he'd only bill me for the work I asked for then 2nd he said that he would subtract his bill from the cost of my new roof costs. Why would I ever give him my business again!? Of course I got a bill for all the extra work and no response from him but I'm betting I'll get one now! And there it is, his reply saying that he made the decision himself to do all the extra work and not even consult me, but I'm sure he'll go back and edit it.

Dee Owen

2024-02

I had a great experience with Steve and his crew from Mad Roofer.I had them install a new gutter system. The work they did was in a very professional way. It looks great and works as it should. They also cleaned up every pc. of trash from the job.

Carol Corley

2023-10

Steve easily assessed our problems with leaks in our metal roof and a damaged gutter. His professionalism and knowledge immediately instilled confidence. He and his crew made the repairs in a timely fashion, considering weather problems, and were personable and pleasant. The next day we had a torrential downpour and were leak-free! "Roof exorcism" (his term) successful. I can't imagine how the negative reviews here can be about the same company. Their experience is the total opposite of mine. Mistaken identity? I highly recommend Steve Rulli and will use his services again myself.Services: Gutter repairs, Skylight repair, Gutter installation, Roof repair

Jeff Palmer

2019-05

I have had four homes remodeled and this was by FAR the worst experience I've ever known to be possible. The quality/craftsmanship is beyond words. We couldn't be any more disappointed in the mad roofer and his professionalism. They even went #2 in our front yard and left the toilet paper sitting there for us to pick up.

David Rowe

2024-03

I'm pretty sure the 1 star reviews on here are bogus or from competitors. Steve and his crew did top notch work for us and was 100% above board on quotes, materials, and work needed / performed.

James Corkill

2023-12

I was very pleased with the work they did on my roof. They were well organized and completed the project in two days. They were easy to work with answered all my questions before we got started and everything went as planned.Service: Roof installation

Amy Krempecki

2021-05

This company is one of the best companies that we have ever worked with for a home improvement project! The owner Steve is very knowledgeable about roofing options and provided us with timely estimates. He also remained on budget, which never happens! They are prompt and organized. They arrived everyday at 7 am to start working on our roof and worked until 5 or 6 pm. They are all very hard workers and they are super neat and conscientious of our home and us. They were able to work around the weather and kept in communication with us at all times. We HIGHLY recommend this company to anyone looking to put on a new roof!

Martha Martin

2019-05

A massive oak fell on our house last spring, causing extensive damage to the roof. Steve and his crew did a fantastic job on our roof repair. Steve is highly professional, a great communicator, and has a heart for helping people. He responded quickly to our messages; he explained our options in detail; he worked hard to match our hard-to-replace shingles almost perfectly. His crew worked efficiently and thoroughly and completed work ahead of schedule. I give him the strongest possible referral to anyone in need of roof replacement or repair.

Jennifer Berrier

2019-05

We had a terrible experience with Steve Rulli/The Mad Roofer. After researching online, as well as get a friend recommendation to use Steve to replace our existing shingled roof with a metal roof, we chose to move forward. Steve estimated not only our roof replacement, but replacing existing flashing around our chimney and in areas that were needed. He did an extremely poor job with these items, as well as put our guttering back up completely incorrectly. Now, the water just sits in our gutter and will not drain properly because it wasn't re-installed correctly. We unfortunately paid in full because Steve was insistent on being paid as soon as the job was complete, and it wasn't until our first rain that we noticed things were not functioning properly. We had a general contractor inspect to see what was happening and at that point did he point out all Steve did incorrectly or poorly. We reached out to Steve to come and take a look at our issues, providing him pictures and exact information as to what was happening/wrong. That is when the ugly texts began, very poor and unprofessional language was used, he refused to correct his mistakes, and he refused to communicate with us further. At this point we are having to get someone else to completely re-do these items and pay twice for something that should and could have been done correctly the first time. I have given him 1 star on this review because honestly, the roof he installed looks to be fairly good quality and decent work. However, everything else that went along with the roof was incredibly disappointing. After mentioning to another contractor in general conversation what had happened to us with Steve, he informed us that Steve has a very bad reputation in the area for not being willing to fix his mistakes or do things correctly the first time. I just wish we had learned this information sooner, as we would have chosen someone else to work with. I would definitely never be able to recommend him for any work, but if you do, I would certainly not pay him in full before all work is completed and inspected for accuracy.

Gwendolyn P

2021-05

Steve Rulli is my go to guy for all things roofing. I have several rental houses and issues come up. He has been great about advising me of my options and fixing what’s wrong whether it’s flashing or gutters or just an old roof. He’s installed a metal roof, a shingle roof, skylights, flashing, and gutters for me. I call him when I’m about to buy a new house for him to give me an estimate on what it will take to get the roof tight. I can’t recommend him enough.Services: Gutter repairs, Gutter installation, Roof inspection, Attic venting, Roof repair, Skylight installation, Roof installation

Rachel Mckinley

2019-05

Mr. Rulli came to my house and did a thorough evaluation of our roof. He knew we pinching pennies, so he prioritized the problems and offered us several us options. He allowed us to choose the option that best suited our budget. We felt no pressure to choose the most expensive fix. He and his company do excellent work!

Mary Stori

2021-05

You know how good a company really is when an issue arises and they respond! We had a small leak in our appx. 1 year old metal roof. We suspect it occurred due to melting snow or heavy wind/rain event. Rick came out, inspected and within a few days had his crew back to address the problem. Now that's integrity!Services: Gutter installation, Roof installation

Samantha Gallman

2019-05

Steve is honest, hardworking, and a craftsman. He is very direct about what needs to be done but doesn't push what a person doesn't need. If you want to support someone who supports his community and goes out of his way to help others, then send your business his way !

Derek Vicks

2023-05

Great company and Steve is a honest and upfront guy! Immediately reccommended my neighbors and he took just as great of care of them. Highly reccommendServices: Gutter installation, Roof inspection, Roof installation

Mario Restifo

2023-05

This was the WORST person I have ever dealt with in my life. The quality of work is also a complete JOKE. Avoid this trash!!!