Level Up Roofing Inc

Michele Weatherly

2023-05

We've never replaced a roof. For us it's a lot of money and we did not want to make mistakes or run into a contractor nightmare that you read about. We made a list of top-rated companies by the BBB and cross-checked it with neighborhood reviews and invited 6 firms to provide an estimate. All the companies were well thought of, should all be great, and we would have to make a tough choice.Turns out, it was not a tough choice. One company was very responsive and professional, Level Up Roofing. We evaluated the whole process; response, presentation, credibility, value. Level Up arranged a meeting immediately. Frank did a great job of building trust from the start. We talked about expectations and what mattered to us--great product, one-day expert installation, multi-layered system, respect for the property. His presentation material is first-rate. The office team is first rate. Another big plus, Frank is immediately believable and likes what he's doing. 2 weeks after the new roof is on, we're still waiting to hear a bid from one company.The Level Up bid was better than most, and the confidence that we developed made it an easy choice. The day finally arrived and as advertised; Frank was the first one on site. The crew came soon after, climbed up and got after it. We both work from home, it was noisy and non-stop. We did spy on them and noticed careful workers and careful clean-as-you-go.Long story short: we are delighted with the result. We liked Level Up so much, we had Frank manage a much smaller project, painting the shutters. We enjoyed the same attention and quality of work. Go ahead--do your research, invite the bids. But include Level Up!!Service: Roof installation

Nelson Gonzalez Jr

2023-05

04/06/2023 updateLacking in after install support. I have been trying to get a missing part (they did not install it during the initial installation) for my downspout for over a month. No return calls and very slow on text responses. Hope things change soon.Initial install: 2022Level Up roofing got the job done! Frank and Sheila, along with the rest of the crew, made sure my roof was taken care of promptly and professionally. I can rest peacefully and confidently now that I know my roof and gutters were replaced by a trust worthy company!

Kate Mendez

2022-05

We shopped around and went with Level Up Roofing. We got a much overdue complete architectural shingle roof replacement, replaced our old gutters, and opted for the gutter guards. They were professional and explained the entire process in detail. Frank addressed all our questions and concerns, and the process was seamless from day 1.They are knowledgeable, professional, and their crew's workmanship is top-notch. Our neighbors have been complimenting how great our roof looks! We could not be happier.Thank you all at Level Up for making our experience an exceptional one.Services: Gutter installation, Roof installation

Phillip Arrington

2021-05

When a bad storm came through about a month ago, we had several shingles torn off our roof. I called a few different businesses but most either never returned my calls or took my call but never followed up with me for an appointment.Level Up however answered promptly and courteously; the even had a team out the very same day to help with our repairs. Which was a huge relief given all the rain due in later that same week. Their work was top notch, their pricing was fair and most importantly their customer service was simply wonderful.I know who I'll be contacting in the future for any repairs or work we need going forward.Services: Roof repair for storm & wind damage, Roof repair

Lisa Turner

2022-05

We had a skylight that had been worked on by another roofer twice and still leaked. Level up roofing sent Edgar who took the time to remove the incorrect material and to do 2 applications of the correct, waiting between applications. They (phone scheduler and the worker himself) all were prompt, polite, efficient, and repaired the leak. After many rains since, it no longer leaks! Yea!! And they gave us a written guarantee fir the work for one year.

Thomas Herman

2022-05

I needed a small repair on my roof where a few shingles got damaged. They had shifted out of place causing a leak. It was a small job that I could not do myself due to roof pitch. I called Level Up Roofing and they had someone come out the next day.They were not like most companies you call for home repairs. I was expecting the first words to be “I can fix that BUT you need a new roof”, but I didn’t hear that.Just like when calling for HVAC work instead of just fixing it you have to endure their preaching about needing a new system.A technician came, fixed the roof, and that was it. Exactly what I needed.The repair was done fast and right. The price was very reasonable.So if you are looking for any roofing repair without a hassle, or it being too small for a company to come out for, I would recommend Level Up.

Jennifer Siglain

2021-05

I can't say enough positive things about this company. I have used them twice for two different roof repairs and both times the service has been amazing! They are quick, great communication and fairly priced. I would highly recommend them for any of your roofing needs.Service: Roof repair

Kevin McElroy

2021-05

It went great! This was probably the scariest thing I've ever done. You just don't know if you're making the right choices and also dealing with insurance was new to me. I've never made a single claim in 21 years. Cindy and the folks at Level Up Roofing made the process easy and now I have a beautiful new roof, gutters and envy from my neighbors. Kevin- Winston- Salem

Danny Spence

2022-05

We had 4 companies say the would fix our ""small job" - none of them came through even after making foĺow up calls - thank goodness for LEVEL UP ROOFING" who not only fixed our problem but did it in the time table they gave us - it was a real blessing to not see any water on the inside of our house after ELSA came through? Happy homeowner in Clemmons!!!

Walter Joyce (Walt)

2023-05

Very professional. Did everything they promised to do. Also the best price of 5 quotes I got. Local in Clemmons. Highly recommend!

Joana Benayoun

2021-05

Came out to quickly assess after storm damage. Very honest and professional, very easy to get in touch with. Will definitely use again if needed.Service: Roof inspection

Rick Ashburn

2022-05

Very friendly and knowledgeable about the services rendered! Thanks for a great job

Terika Turner

2021-05

They were on time, fast and efficient. I would highly recommend them to anybody.Service: Roof installation