Baker Roofing Company

TJ Sever

2024-04

I have a Flat Roof so my journey began June 2023. I called Baker Roofing. Jason L. came out and measured it. Because it was a rubber roof on a home, his commercial division didn’t want to touch it. Jason continued to try to help me as my roof was 50 years old. I had pots collecting water. I waited and waited. Jason L never forgot about me. He was determined to help me. He worked his magic and gave me a quote in January! It was HIGH, but that’s to be expected Post COVID. He stayed in constant contact while I was getting a loan. We projected mid March/April. A member of his team in Greensboro called me and scheduled 4-15. I was thankful! No more pots and pans. On 4-12, we had storms and high winds. One of my trees fell and blocked part of the driveway. I was worried as I was working 6 days in a row. I called a friend to come 4-15 to help me cut the tree out of the way of the driveway. I was nervous because I waited a LONG time for this roof replacement. On 4-15 I heard trucks coming up the driveway. I couldn’t believe it! Jason and Chris had a MASSIVE crew. They cut the tree up to clear the path. They were all very professional! They got the job done in less than a day and a half! I am really impressed with them. I understand why Baker Roofing has been in the business as long as they have. They have outstanding and dedicated employees! I will definitely recommend you to anyone who needs a roof. I really appreciate the whole crew and wish that you will share this with them. I can’t thank you all enough!!

Deanna Hollingsworth

2024-04

My church had the main roof of our sanctuary redone and then a small rubber roof replaced. Baker Roofing was fantastic and it looks beautiful!From the beginning the job with Joe Claffee and then Chris Hall, this project was a great experience. . The customer service was beyond stellar. The quality of the job and clean up was impressive.Both Joe and Chris communicated as to time and the process. I would recommend this company, they were fair in pricing, they truly strive to give you a job well done, and will be trust worthy even after the job is complete. Best workmanship warranty out there.Just to add we needed some repairs on our Educational Building. Taylor Fulton from Baker Roofing was prompt to check out the repair needs (photos included) and quickly got a team ( Timmy Hyatt and Phillip Nelson) to make the needed repairs so we could save the existing roof for a few more years before a complete roof replace. All three of these guys were very professional to deal with, very respectful , and great at communicating with me through the process. After the complete repair, pictures were taken again to show repairs made. There is always opportunity for businesses to take advantage, but Baker has done none of that. Again I will say, check Baker out. You will not be disappointed!!!!!

Dan Cutright

2024-01

From the first estimate with Joe Claffe to the roof and gutter installation with Chris Hall, Mason Carrera, and their crews, we could not have wished for a better experience. Our needs were prioritized and the entire process was one of being treated like their only customer. The quality of work was simply outstanding and they frequently went above and beyond the initial scope of work to make sure THEY could be proud of the result. I would not hesitate to recommend this company to any who wish to enjoy the same results.

james turner

2024-05

Both Joe and Mason were friendly, courteous and professional throughout the entire process of my new roof and gutters. The process went very smoothly and Baker did an excellent job! I would recommend Baker for both quality and the fact they will be there in the future to stand behind their products. I don't believe I could have gotten a better roof and gutters.

Mitchell hall

2024-04

I had damage to my roof from a storm and called up Baker Roofing. They sent out Joe Claffee to access the damage and scope out the work. Joe was honest, personable, and knowledgeable. Atypical to industry standards, Joe did not try convince me my entire roof should be replaced. He was a pleasure to work with and made the entire process simple.Two days later, the Project Manager, Mason Carrera and 2 other employees were on my roof. Mason was a professional, the work was done exceptionally and the job site looked exactly how it was when his team arrived.Overall, I highly recommend Baker Roofing and will personally be requesting Joe and Mason if I ever need roof repairs again.

David Kehr

2023-05

We just had a new roof and new gutters installed by Baker Roofing. I obtained quotes from a few top roofers in the Greensboro, NC area before choosing Baker. Jason Leftwich was my initial point of contact and came out to inspect the job and provided us with a quick and reasonable quote. Jason is a true professional and provided all of the answers I had in a timely manner. He and his associates had an internal meeting to come up with some additional venting solutions and recommendations for my new metal roof. The communication was outstanding throughout the entire process. Mason was our onsite supervisor throughout the installation, which spanned several days. Mason is also a knowledgeable professional and a great communicator. He jumped in and helped the crew as needed each day. Mason kept me informed and gave me some options as the job progressed along. Mason was with us through the entire process and was on site every day. I really appreciate his time and patience with my questions. The entire crew (which at times were about 10 employees) was very respectful and very hard-working. We enjoyed watching the old roof coming off and the new roof going up. There were several other Baker employees who stopped by and either brought additional materials or checked on the progress. All were very kind and professional. We chose a standing seam metal roof which came out beautiful. I am adding a few photos of the job. I would not hesitate to use Baker again or recommend them to anyone looking for a great reliable company. They have been in business for a long time, and it is easy to see how they have endured by providing a quality product at a fair price.Services: Gutter installation, Roof installation

Tom Nelson

2024-04

I had a number of companies inspect my roof and Joe Claffee was the most professional, low pressure, factual salesperson providing a proposal. As I considered my options Joe came back to meet and answer additional questions rather than emailing. Chris Hall checked in prior to the scheduled work to confirm the date and answer any questions. He was on site during the work as was Joe and inspected the finished product and ensured the site was clean before leaving.

Nancy Osborn

2024-03

We had Baker Roofing replace our gutters, downspouts, rotten fascia boards and they did an excellent job. I worked directly with Jason Leftwich which came out and quoted our job and he was very professional and followed up after the work was done to make sure we were pleased with Baker's service. Mason was on the job site each day to assure the work was performed as we wanted. I would highly recommend this company.

Austin Tavenner

2024-02

Baker Roofing did a phenomenal job on a roof repair and now a brand new roof for us. Joe Claffee was thorough and helpful in the estimation process and worked with us to make sure we were getting what we wanted. Chris was great in scheduling and moved us without any complaints when we had to have some squirrels removed from our attic. They ended up sending a 13 person crew to complete our roof in just about 7 hours. The crew walked around the house at least 5 times with magnetic rollers to ensure that we didn’t get any nails in our tires or feet and were very respectful. Baker is not the cheapest roofing company around (about 5-10% more than other estimates), but the warranty, professionalism, and quality was worth it.

JP Goodman

2024-03

Baker Roofing did an excellent job installing our new gutters. Jason and Mason were my team contacts and were very thorough before, during, and after the install. Followup and cleanup handled nicely! Highly recommend!

David Kehr

2023-10

This is our second time using Baker roofing for our home improvement projects. We had them install our standing seam metal roof last December (2022), and in August of 2023 we had them replace all of our 17 windows, including our large picture window. We had such a great experience with our roof, we decided to get a quote for our window project. We were not disappointed. They are always on time and have great communication from the initial contact and quote, until the job is 100% complete. We moved into our 60 year old home last year and needed to get the house up to date. Robert Holt gave us several options and understood exactly what we were looking for. He explained what they would do to accomplish our vision.We went with Pella replacement windows and wanted to get the black exterior color and white interior. They came in slightly ahead of schedule and within 2 days we were loving our new views! We chose the windows without grids. They are awesome! Mike Healy was our project manager. He and his crew were amazing. He is such a caring individual and wants his customers to understand the entire process. We had an add-on and asked if they could wrap our door frame. Within a few minutes Mike got us a great quote and made the change order. I cannot say enough about how refreshing it is to work with a company that does exactly what they say they will do, give a fair price, and execute it to our satisfaction. They say don't fall in love with a product, fall in love with a company. That makes sense to us. They have a great warranty and though we have not had any issues to date, I'm confident they will stand behind their work. There is a good reason they have been in business for over 100 years. Give them a chance and they will earn your respect and your business.

Graeme Bolton

2024-05

Baker Roofing installed 6" gutters on my house for the second time this week. Jason Leftwich was very professional and provided great options for me. The installation team was great and made sure the job was done to exceed expectations. Mason led the team on site and was excellent in communicating throughout the process. Big thanks to Baker. They continue to be my go to roofing solutions.

Susan Pasour

2023-08

Jason Leftwich and his team of hardworking, detail oriented workers did an EXCELLENT job replacing our home roof. We would highly recommend because of the care they took at our home, start and finishing in time agreed and perfect clean up when done. We LOVE the look and feel great about the product as it not only looks sharp, but even has features not on our previous roof. Thank you for a job well done! Susan and Wally PasourService: Roof installation

Harold Mazyck

2024-01

I really enjoyed working with Joe and Chris... I had a night mare on my hands... another sketchy roofing company had me on lock down since April of 2023. Once I got out from under them my neighbor gave me Baker Roofing company number. I called Joe and he came out and gave me a quote without any crazy Public adjuster interference like that other sketchy roofing company. Joe stayed in contact with me and helped me get my new roof installed. Chris was the project manager and was great during the day of install. They had 16 men on the job and Chris kept them all on track to complete the roof in one day.Thanks Joe & Chris.

William Sullivan

2023-05

I was extremely pleased with the roof repair that Baker Roofing did around my chimney. We had a leak that had been causing water to get in during large storm events. The sales representative, Joe Claffee, did a thorough initial inspection and provided me with a professional and detailed cost estimate. Joe also went out of his way to provide me with contacts for other contractors that did work outside of Baker’s scope so that I could address other issues that I was having with the area. When it came time for the work to be done, Mason Carrera and his crew did an outstanding job on the repair. Their knowledge and attention to detail really showed in their work. They were timely, communicated well, and carefully cleaned up after the job was completed. They managed to get a merely prefect match for my shingles so the repair was not obvious when they were done. I would highly recommend Baker Roofing to anyone needing a roof or roof repair.Service: Roof repair

Robert Welch

2024-04

If you want the best roofers in the business, you want Baker Roofing. Joe Claffee knows what it takes to do the job right and clearly communicates options and expectations. Mason picks up where Joe leaves off and knows how to execute the job with excellence. You won't find a better team in Greensboro than Baker Roofing.

Jason Fletcher

2024-04

Baker roofing has a great reputation and has lived up to it. Jason and Mason from the Greensboro office are top-notch. Followups are when they promise and communication is as good as the work! Thank you.

christopher jones

2023-12

These guys were Great to work with from the very first phone call to getting the receipt for the final invoice. They were quick to send somebody out to provide a detailed estimate, they were happy to explain every detail so it was clear. They weren't just trying to stack expenses onto the estimate, and they continued to communicate with us until the day they arrived to install the new roof.They told us they would be here at 7:30 in the morning. They actually started showing up and gathering almost 30 minutes early. At exactly 7:30 Jason knocked on our door to let us know they were about to begin work and to remind us to watch our step as we exited the house.These guys worked lightning fast. I'm not sure how many of them were on the crew, but they were all over the house working quickly and efficiently. If you have ever heard the phrase "like a well-oiled machine", this is exactly what that phrase is talking about. By 4:30 that afternoon, we had an entirely new roof and every single bit of debris was gone from our yard.They repeated this performance a few days later to replace our gutters and fascias.They work quickly, professionally, politely, and the end result is absolutely beautiful.Services: Gutter installation, Roof installation

jave varona

2024-03

My experience with the Baker Roofing team was very good experience. The eplanation of the estimate was explained in detail by Jason. Mason was prompt and kept me informed about each phase of the repair. I appreciate their courteous and professional service.

Geri Farves

2022-05

Shout out to Jason Leftwich from Kirklen Propeties, LLC!! Jason is extremely knowledgeable about roofing. He provided detailed information for roof and installation; everything was seamless. Jason exceeded my expectations. Customer service was top-notch and the results are amazing. I have a quality roof for my tenants that will last for many years, thanks to Baker Roofing. Job well done. I would definitely refer my friends and fellow business owners to Baker Roofing.Service: Roof installation

Barbara McKinley

2024-02

Baker Roofing has my confidence. Everyone is courteous and professional, addressing any of my concerns quickly. Jason even contacted me when he was ill. I appreciate their work on my unique home.

Lance Malaney

2024-02

Recently Baker Roofing Company replaced the roofing shingles on our house. The appointment for the inspection was set up by the home office and quote provided by Joe Claffee. Joe arrived on time and thoroughly inspected the roof and attic space to provide the quote. Joe is very responsive and answered all our questions and concerns. We signed the contract, and the installation date was set with the project manager.On the day of the installation the materials were delivered to our driveway and the crew of eleven, led by Mason Carrera, showed up on time and got right to work. The roof had a couple of locations that needed the decking replaced that Joe identified when providing the quote. The crew and ground team put out tarps to catch the debris from the old shingle tear off and did a fantastic job with the decking replacement. Once the crew repaired the decking, they continued with the ice and water barrier, edge guard, shingle, and roof vent installation. All the pipe flashing penetrations were replaced by the crew with new flashing covers, and they completed the installation in one day. The cleanup was very thorough by the ground crew, and all the trash and nails were removed from the yard.Over the last couple of weeks, we have had several large thunderstorms, and I inspected the attic space checking for any leaks. No leaks found and everything looks great!The new shingles have cut down on the outside noise including from airplanes overhead, and we could not be happier with the quality of work and professionalism of Joe, Mason, the installers, ground crew, and the office support from Tammy Martin for the invoice and warranty information.Baker Roofing Company lives up to the saying, “Always good work,” and a special thank you to Frank and Prentiss for continuing the standard set by W.P. Baker!Lance MalaneyJamestown NC

Karl Neunsinger

2024-02

Baker roofing did a great job on my roof their professionalism and workmanship is the best. They are a large well established company that stands by their work. They communicated very well throughout the entire process.

Boris James

2023-08

Baker Roofing and more specifically Joe and Chris far exceeded my expectations. Joe came out to my house multiple times to inspect the condition of the roof and gutters and tell me what we actually needed to do. Joe was always quick to respond and ensured I was kept in the loop of what each step of the process was going to be. Chris was amazing to work with in the fact that as we were replacing the gutters with the roof, Chris worked with me to changed the some of the positions of the downspouts and ensure my house had proper drainage. The quality of work far exceeded expectations both on the gutters and roof. I highly recommend baker roofing to anyone who wants top tier service and product that will last.Services: Gutter installation, Roof installation

Joanie Richards

2023-12

Oh my goodness, where do I start? Joe, Antonio and crew were fabulous. They showed up on time, covered any place that they might get debris on and started removing my hail damaged roof. They worked non-stop and completely replaced my roof before dark. They were professional and left everywhere free of any debris or nails. I would hire Baker Roofing again in a heartbeat.

William Caffrey

2023-05

We had Baker Roofing of Greensboro install a new roof on our residential home last year. Put simply, the Baker Roofing team did an outstanding job. Our roof was a bit more complicated than your typical roof (we have a large flat section that needed a membrane material) yet Baker was easily able to accomplish a full replacement. We mainly worked with Mason and he, along with his team, was phenomenal.I did receive multiple quotes and Baker was the highest amount (by about 15%). Having said this, I’m a believer in getting what you pay for and their track record along with warranties pushed us to pay extra in the hopes of receiving top quality work. We were not disappointed. The entire roof and new gutter system was installed in 2 days (would have been 1 if it hadn’t been for the flat portion of the roof). At times there was a team of more than 15 people working to complete the work. I’ve never seen a roof be replaced this quickly.I typically wait some time before writing a review for a variety of reasons. I had a small concern with a section underneath our roof (which Baker technically didn’t touch) yet Baker sent Mason out to take a look and provide his insight and thankfully it was a nonissue.Baker Roofing is obviously a top-notch company and a 100% recommend them for any roofing needs.Services: Gutter installation, Roof installation

Janice Lane

2023-08

Jason Leftwich assessed our job and was very friendly and professional. I have no idea if the bid was a good value because we did not shop around. The workers were on time and conscientious about keeping our property clean. The work looks excellent although I have no way to know for sure until it rains I suppose. There were a few extra added expenses like plywood and two-by-fours which I was told would not increase the billed amount. I have not seen the final bill yet though. We were pleased with the job and would use Baker again if needed.

Doreen Reilly

2023-05

Joe came out to inspect the roof, he is very professional, courteous and a great listener. He worked well with the insurance company and helped me obtain a quick response. He is diligent and goes the extra mile ensuring great customer service keeping me immediately informed as soon as he received information. He partnered up with Jason, who is as equally professional, to help the process move forward quickly.I highly recommend Baker Roofing Company for their professional services.

Dennis Keyerleber

2023-07

I used Baker Roofing Company to repair a damaged skylight. Within one day Joe Claffee came to assess the damage and advised what would need to be done. He was extremely responsive, professional and helpful. We discussed what should be done to repair the area around the skylight. The repairs were made in a very timely manner after ordering and receiving the materials. Mason Carrera was the project manager and he and his crew did a fantastic job in replacing the shingles as well as the skylight. I certainly would recommend Baker Roofing. Their employees are very dedicated and dependable.Services: Skylight repair, Roof damage repair

Dan McCrimmon

2023-05

Joe Claffee was awesome to deal with. Very responsive and professional and was one of the main reasons I went with Baker Roofing to do my project. Also important was the fact that Baker has been in business for a long time and has an excellent reputation. Chris was nice and the job went smoothly even though he was in and out several times during the job.Service: Roof installation