Big Bear Roofing

kelly hukill

2023-11

So for a year I had 6 quotes on my house. This day I’m glad I answered my door. Adam McNamara was top notch. Presentation was very professional. No ?? Was a dumb ?? He answered everything and went over the process which he explained very well. That day I new I was gonna get my roof from Big Bear. Then the communication from start to finish was great. The roofers were phenomenal. They cleaned up like they had never been there and my roof and gutters look amazing. Will be recommending to anyone who asks and be sure to refer them to Adam as he was polite, courteous and very friendly. Thank you for such an amazing job. Great set of employees!!Services: Gutter installation, Roof installation

Drew Dozier

2024-03

I couldn’t have anything better to say about these guys. I saw their booth at the fair in 2023 and happened to be in the market for a roof replacement. I went to the booth and noticed they had a raffle for a free roofing system! I figured I’d try my luck and enter the raffle. Adam McNamara came out to perform a free inspection and quote on the house, he fully agreed the roof was in pretty rough shape (20+ years old, missing shingles, hail and wind damage). I got my quote and between the professionalism from Adam and his presentation, to the fact that he wasn’t pushy on selling the roof, I was happy to proceed with Big Bear. I started saving up and let him know I’d contact him when I was able to go through with the repair. Fast forward and he showed up at my door step a couple weeks ago, saying I won the roof! After the shock passed, we sat down, picked a color and a date. Still shocked honestly.When Big Bear came out to do the roof this week, they came in ready to work. Adam called me during the job and filled me in on progress as well as pointing out any concerning spots on the underlayment, fixed as necessary. I noticed they prepped for mess before even stepping foot on the roof and they did a great job with clean up. I did a sweep after them just to verify and I couldn’t find a single nail, a scrap of wood or piece of junk shingle anywhere.Post repair, I was completely satisfied with how the roof turned out. Satisfied is an understatement, really. It transformed the way the house looks and we just couldn’t be happier with the result. If you’re looking for a roofer, stop here. They were fantastic from first interaction all the way through making sure I was fully satisfied. (Yes, I did win this roof, but I can confidently say I would’ve been happy with my purchase had luck not been on my side). Thanks to Adam and all the staff that were a part of this repair!!

Susie Cioccolanti

2024-04

Adam was excellent and very professional.He was knowledgeable and I felt very confident about his presentation and explanation of how the roofing system went together. Adam answered all questions and any concerns I had. He also was involved in the entire process and I knew exactly what to expect from start to finish. He was at my home day before making sure I knew what to expect he was at my home sharing photos of my roof as it was being done which I so appreciated.He contacted me regards my satisfaction with the clean up and confirmed that I was satisfied with the way my property was left;And I was very satisfied.I did absolutely nothing as Adam managed my entire job flawlessly. All and anyone else involved were also very professional.I couldn’t be happier. I will absolutely recommend Big Bear Roofing!

Ken Wantuch

2024-04

I had three reputable roofers give me estimates on my roof replacement. Big Bear was competitive in the market. Although they were a shade above the lowest estimate, I was impressed with their professionalism and chose them. The job on my large house and detached garage was completed in one day. I was stunned with the energy of the crew and the quality of the completed job. I was also surprised with the site clean up. I expected that there would be some little pieces of debris left, but I was wrong. I couldn't find the least small piece of litter. I recommend using Big Bear for you roofing needs.

Scott Martin

2024-04

Big Bear Roofing was fantastic! They were prompt, professional, and did a great job replacing my roof and gutters that were damaged by a hail storm. Adam McNamara was extremely knowledgeable and walked me through the process of working with the insurance company to file a hail claim. The crew completed the roof job in one day and did a great job cleaning the job site. I highly recommend them!"

CA T

2024-01

Adam McNamara is absolutely amazing. Only reason I chose Big Bear Roofing to replace my roof from the 10-15 Roofing Companies that stopped by trying to get my business. He did an excellent job explaining the process of replacing my roof, and answering all my questions. Big Bear was here during the inspection process with my insurance company and handled all issues with my insurance company to get my roof replaced. Adam came while the roof was being replaced to be sure everything ran smoothly. Clean up was great! I'm happy with the results, and will definitely go with Big Bear Roofing again.

David Murray

2024-05

Big Bear roofing made me aware of Storm damage from a previous storm and worked with me and my insurance company to replace my roof. They completed my entire roof in one day and did a great job with cleaning up and combing my entire yard for nails. I would recommend Big Bear Roofing!

Guy “DJ Fire Que” Loftin

2024-03

Typically when salespeople come to your door you get very irritated. Tony Martinez was very professional and didn't seem sketchy. Especially since we had a lot of storms in the area. I took his card and waited about a year. When I did finally reach out he was attentive and acted accordingly. The process was pretty straightforward and easy. The worse part is dealing with insurance depending on your situation. Ours was good. The company works fast and hard to get the job done right the first time. The clean up was efficient and the after completion they came back to check.I would 100% use them again. I also suggest get everything on paper and understand the entire contract and warranty. I didn't give them 5 stars as I expect if I pay you to do the job you should do the job. They are very good at what they do.

Tom Barton

2024-01

The materials arrived right on schedule, and the crew actually started at 7:AM on the dot. All the crew worked seamlessly, no wasted time or effort. When I asked a question I got a good answer, from workers and management (Josh Garner actually stopped by the site to check on progress). Everything they promised, they delivered. The final result was an excellent new roof, just as I'd hoped. I recommend this company without any reservations. A great crew, a great roof, and a great company to do business with!

Karen Brown

2024-04

Big Bear Roofing was a Class A Company. Everyone was very professional, focused, & thorough. William, from the Greensboro office, was our Rep with Big Bear. From his initial presentation of their products & services, thru installation, finalization of the job, & thru cleanup, he worked to ensure our satisfaction. He was 100% available start to finish. A quick cell call or text always resulted in a resolution regardless the topic. Big Bear Roofing is the ONLY Company that you should ever consider for your roofing needs.

Michael Primiano

2024-01

Thanks to Big Bear Roofing after 5 years and numerous attempts to have my roof replaced with various contractors and a very stubborn insurance company I was able to have a new roof installed . Adam McNamara and Paul Schowald are the best. They came into my situation with a professional, knowledgeable, and thorough approach. Paul spent over an hour inspecting the roof, siding, deck, and other yard items for storm damage (hail and wind). This was by far the most detailed inspection I have received from a roofing company. Adam was fantastic, he was positive and honest with his approach. He handled the insurance company and the contractual matters so smoothly, we were very pleased. We had tried other contractors who lacked the thoroughness and reliability, they did not even show up when the insurance adjuster came for the inspection. The job itself went extremely smooth and the crew did a great job of protecting our property when removing old shingles. The clean-up, they left things better than when they came. I highly recommend Adam and Paul with Big Bear Roofing.

Steve Wilkerson

2024-04

I really appreciated the professional manner in which my interaction with Big Bear transpired. Adam came out to my home and very patiently explained the process and the options available. The job was completed in a timely manner and the installers did quality work.

Larry Bowers

2022-05

This is their GREENSBORO OFFICE: I love the fact that they were able to use a drone to survey my roof!! I found out that our roof had been effected by the hail storm on May 5th, 2021. Big Bear was very helpful through the whole experience. Rep. Eddie Moreno was super and he made the whole process with our insurance company work quickly & easily. Eddie walked us through the selections of shingle types to get the best value. The roofing crew did a great job. They were fast, efficient, and cleaned up around our house nicely afterwards. I would highly recommend and will go back to them if I need another roof shingled. (The pictures are before and during). Thanks so much for making something that could've been a mess into a simple process and reduced our stress!!! I cannot say thanks enough!!Service: Roof repair for storm & wind damage

Elaine Christopher

2024-04

We were very satisfied with the work they did for us. Adam McNamara was on the job site during most of the process. They worked efficiently and did a thorough job cleaning up. They finished the job in one day because of their expertise and large work crew. We would recommend this company.

Mel Oakley

2024-04

BIG BEAR ROOFING, GREENSBORO ALL THE WAY!!!!!!Our original contractor, along with 3 other contractor's backed out on us after the insurance company put up a fight about paying my claim. BIG BEAR ROOFING helped my fight with the insurance, for over 10 months, to get roofs replace on all three structures. ADAM and PAUL at Big Bear Roofing, Greensboro are awesome to work with!!!! THANK YOU SO MUCH FOR ALL YOUR LONG HOURS, COUNTLESS PHONE CALLS AND EMAILS for resolve my claim.

Daphne Groce

2024-04

Alan Johnson along with Will and Clay worked together with us in a manner that should bring honor to any company. The crew worked non stop and did an immaculate job. High quality work and production.

JoAnn Huwe

2024-04

Totally pleased with Big Bear. From first contact with Tony through entire process. Could not ask for better company, better products, better personal service. Highly recommend this company over all others!!!! Job expertly done in one day, clean up exveptional.

William lovelace

2023-11

I watched Big Bear do a roof across the street & was so impressed by their work & knew they were who I wanted to install my roof. They did a great job in a timely manner & cleaned everything up. Their follow-up team were great & kept me informed of everything that was going on step by step. I wouldn't want to have anyone else do the job for me. Thank you Big Bear Roofing.Services: Roof repair for storm & wind damage, Roof installation

Scott & Susan Davis

2023-11

Our experience with Big Bear Roofing was great. Our estimator/insurance specialist Adam explained the product well, showed us all the choices, helped with the insurance claim, and answered all of our many questions. The crew was fast, well organized, professional, and had the job done in less than a full day with nothing left behind but a beautiful new roof. I would recommend them highly.Service: Roof repair for storm & wind damage

Carolyn Batten

2024-01

My experience with Alan was professional and thorough. He knows what he's doing pertaining to roofing and especially customer service. I could not be more pleased with him, with the roof, and with the installers. My roof looks terrific and the neighbors are jealous and considering having theirs checked for hail damage also, and will contact Alan for an appointment. Thanks all involved.Carolyn

Timika Byrd

2023-12

I genuinely appreciated working with Adam and Big Bear Roofing. Adam is a retired veteran and really made the process so smooth and transparent. It's tough to find trustworthy people sometimes but I had no problems with them. They were honest, walked me through everything, told me what to expect and I am SO happy with our gorgeous new roof.Service: Roof repair for storm & wind damage

Bryant Griffin

2022-05

Used this company to replace the roof on my house. They actually did me a major favor by showing me the trouble areas of my old roof from wind and hail damage. The entire process Eddie and Tommy made sure all of our concerns were addressed. They use the all of the energy star rated materials and the also communicated very well with my insurance company making the process very easy. I would recommend this company to anyone! Great group of guys.

Paul Pulaski

2024-01

Adam McNamara did a great job explaining the process of replacing my roof, and answering any questions I had. I'm happy with the results, and will definitely go with Big Bear Roofing again.

Peggy Taylor

2023-12

Adam was very professional and good at explaining the process. The roof was excellent and clean up was spot on. The crew worked well together and I can't believe they did the whole job in one day. Thank you for everything!

Melanie Murphy

2023-10

Eddie Moreno helped me thru the process of having a new roof put on because of wind and hail damage from a recent storm. He was excellent from start to finish. Eddie took care of contacting insurance adjuster and made the process easy. I love my roof and am 100% satisfied. Big Bear roofers did it all in one day (very hot day it was) and someone came back next day to check it out and sweep for any remaining nails on ground. If you need a new roof, give Eddie Moreno a call. He will take care of everything.Service: Roof repair for storm & wind damage

Terri Johnson

2023-10

These guys were above and beyond. Joshua knocked on my door and asked if wanted a free inspection and was told I had hail damage from storm that came through in late June. I had not idea I was not home on that day. They took charge, contacting my insurance company, to meeting the adjuster to get insurance approval to replace the roof. They handled all communication with the insurance company. The roof looks awesome. The crew was in and out in one day. Thank you to all the guys involved. I will be recommending them to anyone that needs a new roof.Service: Roof repair for storm & wind damage

Alan Johnson

2023-11

Very professional people, quality, and workmanship. They really made this project easy and had my best interest in mind throughout!! Thanks Big Bear!!!

Rhoda Davis

2023-11

Working with Adam McNamara with Big Bear Roofing was a pleasure. I am a stickler for details and he was always there to answer my questions in a timely manner. I could not ask for better service nor a better product. Very pleased and would do it again.Service: Roof repair for storm & wind damage

Chesley Holt

2023-10

We hired Big Bear Roofing to replace the roof on our home. They were very professional and responsive. The quality of their workmanship exceeded our expectations. We highly recommend Big Bear Roofing for your roofing needs.

Jennifer Nesbitt

2023-12

Affordable and professional! Very detailed explanation about the materials, warranty, and cost. Call Adam Macnamara today for your detailed assessment! He’s the best! The crew was on time, and everyone was courteous! I will recommend them to anyoneServices: Gutter installation, Attic venting, Roof installation