4.3 (24)
311-J S Westgate Dr, Greensboro, NC 27407
(336) 541-6595
rescous.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tricia Y
2023-04
I worked with Carolinas Best Roofing Inc for a roofing project. My contact was owner Francois Nuefville. The work included interior and exterior inspection for roof damage, removal of the damaged roof and installation of a new roof on a 3000+ sq ft house.Francois was an absolute pleasure to work with. His knowledge, professionalism, and customer service made the project go on smoothly. Roof, gutters and drains were installed in 1 day. He made sure yard was cleaned after install and even returned the next day to ensure I had no concerns or issues.Every step of the process, from the initial meeting to completion, was doneat the highest level of professionalism and promptly. I was very satisfied with the work on my home and impressed by the company. I highly recommend Carolina Best Roofing Inc and would work with this company again on a home project!!Services: Roof repair for storm & wind damage, Roof installation, Roof damage repair
John Richards
2020-04
The owners of CBR Inc., Mr. Johnathan Westbrook and Mr. Francois Neufville, were unhelpful, unapologetic, did not take responsibility for or any vested interest in rectifying the damages caused by their company, and were not interested in seeing to it that the project was completed.Do NOT do business with this dishonest and unhelpful company if you want a quality roof, a smooth and efficient install, or timely customer service.Carolina's Best Roofing Inc. (CBR Inc.) was provided more than 4 months' time and no less than 5 opportunities to complete the proper installation of an asphalt shingle roof on my house in Richlands, NC following damages from Hurricane Florence. The initial install of the roof was completed on 29 December 2018, at which time the quality of workmanship and installation of the shingles was so poor that a complaint was immediately filled with CBR Inc., requesting a crew be sent back to the property to correct the improper installation of shingles along the valleys of the roof, the starter shingles along the edges, and numerous breakages along the peaks and sides of the roof. Each of the 4 times CBR Inc. sent a crew back to the property to unsuccessfully attempt to work on the repairs, a foreman or supervisor who was capable of communicating with the homeowner and the crew was never present. Additionally, CBR Inc.'s crews caused extensive damages of over $950 to the siding, rear door, rear door frame, rear window, rear exterior outlet cover, and the landscaping and lawn. CBR Inc. failed to complete the repairs and remediation and ended up causing more extensive and expensive damages around the entire exterior of the property structure, resulting in an incomplete roofing system that would not pass a home inspection, remained unfinished without a warranty, damaged, and unreliable against the elements and weather. The failures of CBR Inc. to fulfill the terms of the contract and properly install the roof in a reasonable amount of time has significantly inhibited, delayed for months, and prevented me from being able to list the property for sale by the target date of 1 May 2019.
Cortez Cheeks
2023-04
I just want to thanks the guys over at Carolinas Best Roofing for being such down to earth professionals!! They kept me informed through the whole insurance claim process, which was nerve wracking in itself, and had repairs as well as my replacement done in under 2 weeks from start to finish! Great job to John, Francois and the whole crew at CBR!
Hayden Kirby-Smith
2020-04
Carolina's Best Roofing replaced our roof this spring. Tommy Williams was our contact person and he explained the options and choices available to us. He kept us informed during the process of filing for insurance coverage. The work took about two days and the crew did a good job of taking off the old roof and putting on the new shingles. A cleanup crew at the end of the job took care of left over trash. I would recommend this company if you need to get a new roof.
Amy Timberlake
2020-04
I rarely post a review, but I must say how very pleased and surprised at how easy it was to do business with Carolinas Best Roofing!! I first met Tommy Williams and was very impressed with his knowledge, experience and professionalism. He went the extra mile to ensure that this job would run smoothly.The roofers arrived and finished my roof in 1 day, which was sooner than I expected. They were very efficient, experienced and equally as important, kind. When the job was finished, they picked up all debris, which included running magnet machines to pick up nails and other possible metals.I am very pleased and have had MANY compliments on my roof... I love it, but I have to say that one thing I was most impressed with was the fact that one of the business owners, Francois Neufville, was overseeing the job and wanted to make sure I was satisfied..Thank you Carolinas Best Roofing for a job well done and a pleasant experience!!
Debra Motsinger
2020-04
Carolina's Best Roofing Inc./ Tommy Williams sales rep. was a pleasure to work with. He was always available to take our phone calls even after hours, and very informative about roofing. Also Jonathan was awesome and always available or on sight as well as Tommy. This company really wants to satisfy the customer, and take pride in doing so. I would recommend Carolina's Best Roofing to anyone that not only needs a roof, but also guttering. We where very pleased with the end results. I can truly say they went that extra mile. One thing I particularly liked. They did a walk around at the end of the job, to make sure everything was satisfactory. Also, we checked out several other companies and decided on them. We are so glad we did, Beautiful Job!
Shondra Hines
2019-04
Best Roofing and Restoration installed a roof on our rental property. From consultation to after installation, we had a beyond perfect experience with Best Roofing and Restoration. John Westbrook was always open to answer any questions, and went above and beyond to make sure we were pleased. The crew was clean, efficient, experienced, and quick. We had an awesome experience, and we would recommend Best Roofing and Restoration to anyone.
Danny Duke
2023-04
This team came to my house and replaced my roof in one day!!! They were professional answered all questions and cleaned up when they were finished (NO debris anywhere) I would recommend Carolinas Best Roofing and Construction to anyone that wants a roof with quality they can be proud of for years to come!!Services: Attic venting repairs, Roof installation
Billy Colbert
2023-04
Watch out for these guys. Ripped me off for $14,500 to remove one tree from my house and tarp it. Told me they only got $1000 from the insurance company, but sent them a bill for $14,500. Came out of my settlement. They never gave me a written price or estimate when the insurance company sent them. Told me "don't worry the insurance is taking care of it".They sent the bill wrong to the insurance. Then changed it so they could get the money from my policy.Services: Roof repair for storm & wind damage, Roof damage repair
Andre Huie
2020-04
At Carolina's Best Roofing, Inc. Tommy was great to work with, very helpful and knowledgeable about the process and products. I would definitely work with this company again because of Tommy and the great job that they did on our roof! Highly recommended!
Karen Johnson
2023-10
This company just installed a roof replacement on my home they did an awesome job The clean up was so good I couldn’t even tell they had even been there except for my beautiful new roof.Service: Roof repair for storm & wind damage
Tammy Foster
2021-04
The crew that came to our home did a great job of replacing our damaged roof. Fortunately for us this was mostly paid for by our insurance company, so when they tried to charge more than the contract was signed for, my insurance adjuster dealt with them.The biggest issue I have had with them has been the damage that was caused by where they dropped the old and new shingles on my newly completed terrace. It cracked the travertine some. They have agreed to fix it, but only with their contractor and not ours who did the installation. But we have been trying to get this done since March and now the company has become unresponsive to us. I am not one to force the issue, but I think it is time I have to take forget action to get this done.Tammy Foster, KernersvilleServices: Roof repair for storm & wind damage, Roof inspection, Roof installation
Brandon Rains
2022-04
I flip houses in Greensboro and needed a roof replacement on one of my new properties. Carolina’s Best Roofing came through and gave me a solid roof for a very reasonable price. Can’t wait to work with them in the future.
Curtis Hines
2019-04
This was the most trouble free home repair i have experienced. John stayed on top of the job, worked with the insurance company and finished in a timely manner. He addressed every concern and we were well satisfied with the finished product!
Anthony Futrell
2019-04
Best roofing did an amazing job on our new roof add a fair and reasonable price! I highly recommend you choose them for all your roofing needs
Donna Lane
2019-04
Very Professional! The work was done in a timely manner! Would definitely recommend Best Roofing & Restoration to my Family & Friends!
Brenda Meris
2018-04
Justin McCormack was friending and provided great service for my dad.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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