Window Hero Greensboro

Jennifer Goble

2024-03

Neil & Chris did an amazing job on our windows. They were polite, courteous, and quick to finish the job. Will definitely use this company again.

BenjiGB12!

2024-04

Window Hero Greensboro did a very professional job pressure washing my patio, sidewalks and driveway. I am extremely satisfied with this company and have used them for the past 4 years and have intention of changing. I highly recommend their services.

Greg Blackport

2024-04

Very professional team from the time of first phone call to ask about service to the service being completed. Very easy, very clear how it would work and the team that did the work was very professional and cared about how the windows looked after cleaning. My next step is to look into an annual contract. I recommend their services.

Chris Pagano

2024-03

From the initial call to the finished job, this company was great. They were responsive and prompt. Tyler, Neil, Chris and Isaac were a great group to work with. They did a great job and were very personable. The house looks great. Will definitely use them again and would 100% recommend them to friends and neighbors!!!

Elaine Griffin

2024-04

Excellent service- quick turnaround from my first contact to estimate to work completed! Team was punctual, professional and did a great job. Will definitely call again

Brandon Pendry

2024-04

Window cleaning was fine, no issues. Outside cleaning seems more impactful than inside cleaning imo.However for gutter cleaning, we had debris/lines coming off roof onto gutters and wanted them cleaned up, which was communicated from the beginning. They sent someone by to look at it for a quote (which we aren't sure if they came or not, never came in or knocked), they sent quote over, we agreed and set up the appointment. However when the crew arrives, the two young men quickly said I don't think the service you signed up (gutter cleaning) for will help and we needed a different service, called house wash. Not a huge deal, but this could have been avoided with minimum communication from whomever looked at the house the first time. After this, no follow-up was made until we reached out to reschedule, despite being told they would reschedule.Finally get the cleaning scheduled again and after the new service is completed, which is basically a pressure washer/bleach combo, things looked ok but not great. The visible debris was gone but you could still see the lines on the gutters. The cleaning crew said it's acid wash and won't come off. Said ok and they left. However, for curiosity, I popped up on a ladder on a low part of the house and with a wet rag and easy wiping, those streaks come right off. (Pics attached of how they left it and how it looked after me wiping it off).Asked the company to please complete the job since it seems like they didn't actually clean the gutters (had to contact mainline again, wait nearly a week for them to come back). The manager came out and told us first that it wouldn't come off b/c it was acid roof washoff. After telling them I wiped it off with a wet rag and showing him the area, he confirmed that basically the house wash doesn't include anything other than the spray and they weren't going to clean it up or that would be another service, etc.He ended up discounting our bill 25% but it left a bad taste in our mouth since it seems like a simple solution to wipe them down. It's frustrating because we wouldn't have wasted the time/money if we would've known it only included a spray wash and not actually cleaning the problem. And if I want them cleaned now, I have to get up there and do it myself or pay someone else to do what should have been done already.My take away--be very clear with what you hope to accomplish and ask for it in writing that it will be done. Wouldn't use them again based on the lack of commitment to getting the job completely done. Communication isn't great either--you always have to call a central office/call-center and then they pass the message along to a manager, who takes days to get back to you in most cases.

Lisa Smith

2024-04

Appointment for an estimate was quickly scheduled and was completed as planned by a very professional, courteous associate. The estimate was provided before the end of the same day and was thorough and detailed.We continue to have great experiences with Window Hero!

Nicole Feith

2023-11

We have used this company in the past and were very happy with their honesty and work ethic. So we called them again for gutter leaf removal and Neil and Isaac showed up and did an awesome job! Both very personable yet professional. They got the job done in a timely manner and even helped us get set up on a routine schedule! Thanks guys you were great to work with! Awesome crew you guys have for sure!

Barbara Hayden

2024-03

Great experience! Super easy to schedule window cleaning. Neil and Brian did a wonderful job: called ahead, arrived exactly on time, got to work right away and thoroughly cleaned the windows.

Tina Kaminis

2024-03

I have done business with this company for 5 years, and they are consistently excellent!! Chris and Isaac called when they were on their way, arrived on time, brought all the proper equipment, worked quickly and carefully and inspected that they had done when they were finished to make sure everything was perfect. I give Chris, Isaac and Window Hero 5 stars!!

Cynthia Philyaw

2024-04

The windows look great! They were professional and kind! I also hired them to pressure wash our concrete, but it looked no different. We need a different treatment, but I wished that I’d have known this prior to spending $200.00 on pressure washing that did nothing.

Wendy Leedy

2024-04

Such a great company..they cleaned my windows and gutters..did a great job and eveyone is so nice! Would highly recommend..

jay labean

2024-02

Micah & Danny came today to clean the outside of my home. They cleaned out the gutters, power washed all of the siding and cleaned my storm windows. They did an amazing job! They were very professional and thorough. They explained everything they were going to do and did it! I only wish I had before pictures so I could show what an amazing job they did! I highly recommend Window Hero and Micah and Danny! They are the absolute best!

Dave Phillips

2024-04

Would highly recommend. Don't be deceived by the name. They do more than windows! Cleaned all gutters for us at Guilford College UMC. They worked with us and our schedule to prevent any conflicts with things "going on" around campus. Neil, Chris and Issac performed excellent work and made sure all areas where they worked were clean before they left. We will use them again on regular basis.

Diana Battle

2024-04

I wanted to express my gratitude for the exceptional service provided by the Window Hero team. Zack, Neil, Chris, and Isaac were outstanding in their professionalism and attention to detail. Thank you for your dedication to beautifying our magnificent building. We truly appreciate it!

Caleb Tyler

2024-01

The team was very prompt and helpful. We had to reschedule due to some bad weather, but they made sure they came as soon as possible and cleared a couple years worth of dirt and trees from our gutters in less than 30 minutes. The folks who did it were very nice as well!

Jane McAuliffe

2024-02

These guys are phenomenal! I called to get house windows cleaned inside and out. They came the next day and sent three guys to get it done quickly. Beautiful job. Very respectful young men. I was very impressed! Don’t hesitate to give them a try!

Delys Reyes

2024-04

Great team! Knowledgeable about the pressure washing business, quick, quality work! We’ve used them a couple of times before, then went with a different company because they were referred by a close family member. I regret that we didn’t use them last year. Without a doubt I would refer them.👏👏👏

Marlee McConnell

2024-02

Window hero came out and did a same day quote on the work. Zach was very prompt and professional. They have done work for us on another property and made the very dirty home look brand new. Would definitely recommend!

Karen Wayne

2024-04

They did such a great job washing my windows and power washing my patio! I highly recommend them!

Judy King

2024-04

Brent, Owner, apparently doesn't know the difference between doing business and harassment and intimidation. He hung around outside my house for little over 1/2 hr. after being told "not interested. Then continued to text and email me for about two days.I have not conducted any form of business with Labor Panes/Window Hero since my dissatisfactory experience April 19, 2022. They were informed.

Donna Rogers

2024-03

Very happy with the way my windows were washed. Neil called and told me when they would arrive. My windows are now sparkling and I am another step closer to Spring!

Carolyn Sutton

2023-12

We loved using Window Hero! The whole process was so easy, the customer service was top notch, and the prices were reasonable. We had a great experience with Neil and Isaac cleaning the windows in our home. They were both so professional and kind and the windows look so much better!

Ms Nikki

2024-04

They were professional. Great customer services and my house looks amazing! Thank you so much. I will be a returning client!

Ken & Mary Southard

2023-12

Window Heroes arrived on time and did a very good job of cleaning my gutters plus thorough clean up afterwards. I liked that someone reached out the day before the appointment to confirm the appointment and give an eta. Also called on the way to let me know.

Kim Harmon

2024-02

Wonderful, prompt service on on inquiry, price quote and window washing! Our windows look spotless! Workers were courteous and friendly! I will definitely use them again in the future!

Holly Andersen

2024-04

Neil and Chris from Window Hero washed our windows yesterday. This was very needed as our windows hadn't been cleaned for years.I was very impressed with Window Heros service from the minute I submitted the request for a quote until I received the invoice. I called three companies to get quotes. Window Heros responded quickly and came immediately to provide a very responsible quote. Within two days they were out cleaning my windows.Throughout the whole process, they were very communicative, providing text messages to confirm the visit, arrival times, and completion. Neil and Chris were polite and respectful of our house/flower gardens and our windows look amazing. Our rooms are brighter with more sunlight coming through the clean windows. I will definitely call Window Heros again to clean our windows.

Jim Compton

2023-11

The crew from Window Hero notified me about 15 minutes before they arrived on site, as requested. They wasted no time getting to work but beforehand they explained exactly what they were going to do and answered all of our questions. We are first time users of Window Hero and we were really impressed. Zack along with the crew Micah and Isaac were very impressive in their work ethic, well-mannered and polite!

Andrew Merritt

2024-03

I recommend using Window Hero. The team was flexible with scheduling a time for the work. The team was professional with explaining what was going to be done and answering my questions.

Kalen Kingsbury

2023-12

Neil and Isaac cleaned our windows this week and I highly recommend them. Aside from a great job on a houseful of dirty windows they were fantastic at letting us know their timing and very courteous and fun to talk to.My husband called me after they left to say that he had not really appreciated how dirty the windows were but the sun streaming through them into our kitchen was so bright he felt like he needed to wear sunglasses!All of my interactions with everyone at Window Heroes were very positive - friendly people who are great at customer service.Kalen