4.9 (53)
1730 N Center St, Hickory, NC 28601
(828) 678-6215
roofworxpros.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Fowler
2024-01
I had my roof replaced due to hail damage that was covered by my insurance by Roof Worx in August '23. Tim McClellan assisted me and helped explain the process. Due to some odd processing by my insurance company there were some questions that rose up but I was able to speak with Blake and we determined what had happened and was able to resolve it quite quickly. I have had no issues with the roof and it actually seems to be quieter than the old roof which is a nice bonus. The team that replaced the roof did a great job and worked very diligently and did a good job with the post-job cleanup as well. Overall I'm satisfied with the work done by Roof Worx.
James Deal
2023-11
Roof Worx has been the best company to work with. I heard about their business one day on Kicks 103.3 and it just so happened to be around the time we discovered a roof leak.My wife and I got the pleasure of meeting the Vice President, Jeff right away. He and an associate came out and looked at our aging metal roof and told us we would need a new one. A major shock to the budget, but they assured us they would be by our side.Blake, Jeff, and staff took care of explaining every step of the process from getting a loan, picking out materials and colors, to putting the actual roof and gutters on. Adding on gutters to the process didn’t put a hurt on us financially.The actually roofers were kind and courteous. They worked quickly and efficiently to make sure that we got a roof on the house in a timely manner.Blake and Jeff were so personable during my visit to their Hickory office. We talked like old friends, and I value that in folks I’m doing business with.I will be guiding my friends and neighbors towards this business and I urge you strongly to do the same
Jake Taylor
2023-06
We had Tim McClellen help us with the entire process. We were his first customers and he did an awesome job. Any questions we had he was always available and ready to answer our questions. The quality of work was great along with the clean up after the work was completed.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection
david ziggy
2023-11
Roof Worx did a Great Job on my roof. The crew showed up on time and completed the roof as scheduled. They cleaned up well. Probably less than 15 nails found which is awesome. I will use them again if needed and would highly recommend them.
Danny Brown
2024-03
Danny BrownJanuary 27, 2024Job well Done!Blake Day was my rep who came by and spoke with my wife about a roof inspection and left information if I wanted to follow up when I got home. The information explained that in April 2023 there was a hailstorm in this area, and I might have enough damage to get a new roof minus my deductible. I looked over the information and called Blake who was at another job site but said he would come by after finishing up. He inspected the roof, took some pictures, and said he thought it had enough hail damage that it would most likely warrant an insurance claim. He was not a pushy salesperson in his delivery of information. Two days later the insurance adjustor came out and inspected it and said it had 65% damage. One thing I learned from Blake is the shingles do not have to be broken to be damaged. I told him I had inspected the roof back in April after the hailstorm but did not see any broken shingles and thought all was good. Blake showed me where there were indentations in many of the shingles, which was new information to me. The claim was processed, and we picked out the shingles and Blake explained the process from the materials, underlayment, drip edge, type of shingles, cleanup process, covering all decks, porches, and shrubbery, to how they would honor the warranty. The installation date was scheduled, and the process was underway. The weather was so that they could begin on the January date. I was concerned at first if there would be an issue having the roof redone in January, but after speaking with different companies that do this year-round, they assured me it would be fine but would take a few more days for the shingles to seal due to the cold. The crew that did my roof was a crew of 8. They worked like a well oil machine removing the old shingles in less than two hours. The complete job would have been done in less time but there was a mix-up in the shingles being delivered. This was not Wood Worx's fault, this was a mistake with the vendor. The owner Blake took care of getting the shingles out on time and the crew was able to start replacing the shingles after lunch. The job was completed by evening along with checking for nails and blowing out the gutters and roof. They use a big push magnet to pick up any nails that go into the yard. Out of hundreds of nails, I only found two after the job was completed and that is pretty good considering all the nails involved. A couple of days later we had several inches of rain and I climbed into the attic to check around the chimney to see if there was any leaking. To my surprise, it was leaking in two places. I videotaped the places where water was coming in and sent this information and video to Blake Day and he immediately forwarded this to his boss. The head two crewmen that replaced the roof came back out the next morning and we hooked up a water hose and had one to spray from the top and the other one and I watched from inside the attic. After further inspection, the roof flashing was correctly installed, it was small holes in the chimney where the antenna had been mounted to the roof decades ago that were allowing water from the hard rain to enter. He said we can take care of this with some silicone. They repaired it and said if it should leak again, give up a call. Blake Day came by during the installation and after the completion to check and see if I was satisfied. Customer service is spot on, with courteous communication and quick turnaround time with receipts and all paperwork. She is good at what she does! These guys are good at what they do and are very friendly to work with. I would without hesitation recommend this company to anyone needing a roof installed or repaired.
Linda Addotta
2024-01
Excellent, quick work. Polite workers who clean up after themselves. Done a whole roof in one day. They handled all the paperwork and made it an easy installation. Thanks again Roof Worx!
Mary Johnson
2023-12
Roof Worx is awesome, they replaced our roof and gutters. they truly stand by their word as a company the workmanship is top quality,I would reccomend them to family, friends and neighbors.
Faith Salyer
2024-03
Everything went great. The crew was very respectful and professional. I would recommend this company to everyone in need of a new roof.
marie vinson
2023-09
Roof worxs did a fantastic job in a timely manner,They promised 1 day, with a little bit on the next day roof fully completed with a few touch ups the next day. They used a machine to detect if nails were left on the ground or not, They Cleaned up promptly left no debris on the ground. I would thoroughly recommend Roof Worxs to anyone Everything told to us was true. We are completely satisfied with everything.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Gutter cleaning, Roof damage repair
Bryan Roark
2023-11
We had the best experience we could have imagined working with Aaron Frye and the Roof Worx crew. The job was no small task and they absolutely "nailed" it! We couldn't be more pleased.
carol gilbert
2024-02
Great company. Excellent customer service. Fast service. Arron was helpful and made sure we were well informed of the progress.
Israel Sturdivant
2023-11
Roof worx did a great job. Communication was perfect. Any future work that is needed I would definitely hire them.
jeff settlemyer
2023-11
Blake was very professional and knowledgeable , they did a great job was very satisfied roof looks great great crew that did the work , would highly recommended this company
Melissa Burgess
2023-05
Installed metal roof and gutters incorrectly. He refuses to fix. Having to take to court. Water pours behind gutters eroding foundation around home. Metal sheets are cut too short.Services: Gutter installation, Roof installation
Travis Kerley
2023-06
Excellent company that really cares about their customer. They showed up and took care of it all. Tim McClellan is one of the most supportive salespersons I have ever met. Definitely recommend this company to anyone needing replacement or repairs on their roof.
Stacey Mullis
2023-08
The Roof Worx team was great to work with! They were very professional, did a fantastic job with our roof and the cleanup. We highly recommend them!Service: Roof repair for storm & wind damage
Lisa Bradshaw
2023-08
Roof Worx did all the work from contacting my insurance, filing claim, to getting the new roof put on. They are professional and the roofers were extremely fast. I would definitely recommend Roof Worx!!
Scott Lail
2023-05
Blake was quick to work with me and the insurance company after a tornado damaged my roof and gutters. He recommended a good quality shingle and went into detail on the types of shingles and the pros and cons. His crew came out several weeks later and completed the roof on day 1 and the gutters on day 2. He handled all the paperwork and made the process so easy for us. Let his company take care of your roifing and guttering needs. Thanks Mr Shook for a quality job....Services: Gutter installation, Roof inspection, Roof installation
John Nain
2023-05
Blake was very professional. His team was, as well. He inspected our roof for storm damage. It was indeed damaged. A previous contractor had also inspected our roof and found no damage. We filed the claim with our insurance company who sent out their own inspector. He concurred that there was damage to the roof from hail. Blake's team then did a very high quality job of installation of the new roof. I found Blake to be a man of his word that was willing to provide extreme customer service to assure that we were satisfied customers. My wife and I would highly recommend Blake and his team to other customers.Services: Roof inspection, Roof installation
Timothy Helton
2023-06
Great people to work with, easy and very trustworthy, they did a amazing job, very satisfied with my new gutters. I highly recommend them, thanks Roof Worx fir a job well done!!!Service: Gutter installation
John Maher
2023-05
Our recent roof replacement by Roof Worx was a very positive experience. The owner Blake Shook and the Roof Worx Team demonstrated professionalism and trustworthiness. The workmanship and materials used were very good quality as well.As someone who had worked on a number of roof and roof repairs in my younger years I learned first hand about the importance of proper flashing, prep work and material quality for long term roof reliability and that this is an area where some roofers tend to fall short. Our roof has many steep peaks and valleys which can be problem prone areas if not done correctly.As I watched the installers work I was delighted to see the attention to details and excellent work ethic.I would not hesitate to recommend Roof Worx.John MaherServices: Roof inspection, Roof installation
Sharron McKinney
2023-07
Stephen Burns @ RoofWorx did everything he said he would and walked me through the entire process. They cleaned up after doing the roof in one day. Would highly recommend. Don't think I'll need another roof but if I do I know who to call!!Services: Gutter repairs, Skylight repair, Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation
Robin Elliott-Hanley
2023-05
Blake and the entire crew were a pleasure to work with from inspection to completion of the new roof. Very helpful with working with my insurance company. I would advise anyone who needs roof work done to use Roof Worx.Services: Roof inspection, Roof installation
Keith Stanford
2023-08
Great job on full roof installation. Excellent 40 year warranty through CertainTeed. Professional, knowledgeable, and experienced!Service: Roof installation
Sherry Stone
2022-05
Gutter Worx installed gutters on my house May 15th 2021. Blake did an amazing job. Very reasonable. If you're looking for excellent service at a fair price, Gutter Worx is definitely the company to contact.
Adam Coffey
2023-05
I had a great experience with Blake and his crew. All were very professional and was able to help me navigate getting our roof replaced very easily.
Max Mackie
2024-03
Very easy experience. Everyone I worked with was very knowledgeable
Jack Saunders
2024-01
Great owner and his work crew was exceptional. Thanks again.
Catherine Elkins
2023-05
Very pleased with Roof Worx craftsmanship and professionalism. Prompt service and house looks great with new roof and gutters. Thanks Blake Shook and crew!Services: Gutter installation, Roof installation
Sherry Revis
2023-07
Blake is very nice and easy to work with! The crew that did the job were very hard workers in very extreme heat and severe thunderstorms!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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