4.8 (52)
719 New Bridge St, Jacksonville, NC 28540
(910) 238-2516
jwexteriorsllc.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
matthew Evans
2024-03
About 8 years ago I had JW put a new roof on my home. Him and his crew did exceptional work in a short amount of time at the lowest cost of 3 other companies. I was so impressed with his worth ethic character price and attention to detail I decided to hire him once again to do vinyl siding new windows and new sliding glass door on my home. Just like before he didn’t disappoint and my 30 year old home looks and functions as a brand new one. Finding someone that goes above and beyond works their butt off and ensures the customer is satisfied is hard to find these days. Call Candice and get an estimate……you won’t be disappointed!
Patti Praga
2024-03
We recently had the pleasure of working with JW Exteriors for our roofing needs, and the experience was nothing short of exceptional. From the onset, their responsiveness was commendable, quickly providing us with a reasonable quote. The need for their services became apparent after discovering that our previous roofing company had cut corners by installing a metal roof directly over old shingles, leading to leaks. JW Exteriors addressed this with utmost professionalism.The owner, JW, was hands-on throughout the project, working alongside his crew of four. Their teamwork was impressive, characterized by politeness and professionalism. Not stopping at just replacing the roof, they went the extra mile by cleaning our gutters and installing gutter guards at a very reasonable additional charge.Their dedication to quality was further demonstrated when they extended their services to our daughter's home next door, an act of kindness that did not go unnoticed. The cleanup post-completion was thorough, leaving no debris behind.Our new roof is not only functional but also adds to the aesthetic appeal of our home. We extend our heartfelt gratitude to JW, his crew, and the excellent office management by his wife, Candice. We highly recommend JW Exteriors for anyone in need of roof repair or replacement.**- John & Patti Praga**
Clayton Scott
2024-04
I had a home with a 20 year-old roof and 50+ year-old windows that needed replacement, and JW Exteriors was the only company that quoted me a price within my budget. Their communication, timeliness, and craftsmanship were far beyond my expectations, and I truly enjoyed working with them. The new roof and windows make the home feel like new - I couldn’t be happier with the results!JW Exteriors does incredible work, I absolutely recommend them to anyone.
Coco Rainey
2024-03
JW EXTERIORS LLC is by far the most professional and efficient contractor I’ve worked with. They completed the roofing work on my father’s house within ONE day!! I was not expecting that at all. The onsite crew was respectful and polite. Office staff had GREAT communication . There was no debris left from the work done. Kudos on the clean up! I will be sure to reach out in the future for any other work needed. Thank you !!
Chris Cox
2024-04
I had another company replace my roof before finding JW Exteriors. I only wish I knew about JW before hiring the original company. The other company damaged several sections of gutter and portions of my fascia. JW fixed their damage as well as a few other projects I had around the house. Can’t recommend these guys enough. I didn’t know about them before, but I do now! They’re my “go-to” for exterior repairs and first on the list when anyone asks for a recommendation.
Chris E Mart
2024-03
Excellent service all around! Highly recommend to anyone looking for roofing, siding, gutters, etc. I was quoted a price to reside my house, make repairs, and change out windows/doors. JW & his wife are an amazing team. They saved me a good amount of money and provided the best customer experience.
eva s
2024-03
Glad I found this company. Had a really bad experience with another company previously until I found JW roofing. This company is professional, does quality work, efficient and a good value.I would gladly hire them again on future projects
linda henninger
2023-09
I would highly recommend JW Exteriors for your roofing needs. John and his crew replaced my roof in 2018, one month before Hurricane Florance hit our area. I did not lose a single shingle during that storm. He was fast and efficient and performed his job with no break on those few hot August days he was at my house. He protected my shrubs, took away the old shingles and made sure no nails were in the yard. He even replaced my wooden dormer windows with energy efficient ones. His price to replace my roof was very affordable too. Highly recommend John and his crew. Definite 5 stars!!!
Gene from NC
2023-09
We’ve used JW for 3 different projects and they have been flawless each time. From gutter repair and the removal of a chimney, to new gutters on our house and shed, they’ve been EXCEPTIONAL each time. We’re in the process of using them again for another project. I personally wouldn’t trust anyone more than this company, for anything exterior to your house.
barbara rothenberg
2023-09
Professional service from start to finish! Great communication, fantastic work and a fair price. Super happy with our beautiful new roof and gutters! Thank you for making this process painless and easy. Will recommend JW to anyone needing their services.
Morag Black Polaski
2021-04
TL; DR: Great work, done properly, the site was cleaned daily, good communication between owner (J.W.), office manager (Candice) and me. Polite, respectful, courteous and professional. Highly recommend these guys.Our roof was 23 years old and the original on the house. We took some damage in Hurricane Florence in 2018, but didn't want to deal with a a fly by night, out of state roofing company. In June 2020 we contacted several local companies for estimates. J.W. provided us with estimates for all of the different variables we asked about (metal, shingle, siding, etc.) and was the only company to provide us with links to the manufacturers of the materials he quoted, so we could see for ourselves not only the colors of the products, but all the other specifications. Working with Candice (the office manager) was great. She kept us regularly informed about where our job was on the list and the anticipated start date. We contracted with J.W. to have the roof and the siding on both the house and the shed replaced. Weather plays a big factor in roofing and siding and I wasn't surprised to have our start date pushed back a couple of times, as a result of all the rain we'd be having. However, the day (Sept 16, 2020) finally arrived, and J.W. and his crew promptly arrived at 7 am and started taking shingles off the house. All told, the whole job took 8 days (but there were some rain delays). J.W. fixed the leak in our sunroom when he replaced the shingles (the leak nobody else could figure out how to fix), everyday before he left he would check in with me and see if I had any questions. He answered my questions and ensured that I understood the answer. The entire crew was polite and respectful, and they did a great job of cleaning up the site every day, including running a magnet across the yard to pick up loose nails. The house looks fabulous and I'm beyond thrilled with this company.Service: Roof installation
tara roberts
2023-09
The owner and his wife are wonderful. They respond to emails and phone calls in a timely manner. The whole process was easy. The owner comes and looks over the project, his wife sends out the estimate promptly, the contract is sent and when received, scheduled. The crew shows up on time, they are professional and get the job done well. We have used JW Exteriors twice and both times have been very happy. A+++ service.
Robert Warner
2020-04
We suffered some roof damage from hurricane Florence and based on previous reviews, selected JW Exteriors to do the repairs. They had over 30 customers ahead of us. We had numerous opportunities to have the repairs done over the past 8 months but chose to wait it out. Well, the wait has ended and I'm positive that waiting was the right choice. JW and his team were punctual, professional and produced quality results. The team made sure our property was left neat and clean daily and were also very considerate of our dogs and their safety. A special thanks to Candice who stuck with us as we changed our minds on color choice several times. We could not be happier with our roof and continue to receive compliments on how it looks. If you're in the market for a roofer, I highly recommend you give JW Exteriors a call.
Pablo Agami
2023-06
Very friendly. JW gave his expertise to help develop a gutter plan in the free estimate. Candice was very responsive and helped to coordinate getting the work done efficiently. All in all, gutters looked good, my bank account still looks okay, put one in the win column. I'd recommend them to anyone in need of gutter work.Service: Gutter installation
Patti Young
2023-04
JW Exteriors did an excellent job repairing our chimney. The work was well done at a fair price. Good communication with the office regarding scheduling. Friendly and professional. Would definitely recommend.Service: Roof damage repair
Elsie Shaw
2020-04
Hurricane Florence sure brought out all kinds of shady roofers and after finally able to get to sign with someone local, I thought after many months my roof would be replaced. Customer service was poor and after months of trying to get a guestimate of when it'd be my turn with no response other than I'll get a call when I'm next, decided to look for someone else. Candice not only returned my call immediately, she personally came out to look at roof, listening to my concerns and within two weeks my roof and gutters was completely done. JW and his crew showed up on time each day and were very professional and courteous. Will definitely use them on other future jobs and highly recommend them! Thanks again, you guys were awesome!
Amy P
2019-04
We needed a new roof after Hurricane Florence and contacted JW off a recommendation from a neighbor who had no roof damage. Their team was great to work with from the start and our new roof looks wonderful. It took a few months to get the work done because of the high demand from the storm but they kept us updated on the timeline throughout the process and JW got a tarp up for us while we waited. I'd definitely recommend their services to a friend!
Jeffrey Fertik
2023-04
JW Exteriors came to my home and did an outstanding job fixing my fascia, some roof damage, and gutter installation. The crew was professional and in and out in a day. I would certainly do business with them in the future and would highly recommend them to anyone.Services: Gutter installation, Roof damage repair
Joseph Mendez
2019-04
Thank you JW Exterior for the outstanding roof replacement you did on my home. Candice you were so helpful in the difficult times after Hurricane Florence hit Jacksonville NC. You and your team did everything in your power to get my home back to normal so we could move on with our lives. The work was done with impeccable detail in a timely and most professional manner. I will recommend your services to others, and I would utilize them again in the future. Thank you once again.SincerelyJoe M
Lori L
2020-04
The did an excellent job on my roof replacement. Hurricane Florence scraped off my old shingles and JW got the new roof on, it took a while but everyone was in the same situation of having to wait. I wanted to go with a local company, and these guys did an awesome job.
Beau Willsey
2019-04
JW replaced my Mom’s roof in 2017. She loved JW and his crew’s work. They showed up on time and finished in a timely fashion. Everyone was courteous and professional. Best of all she did not lose 1 shingle during Hurricane Florence! She is now going to use JW to replace the roof at my grandparents’ home. I plan on using him when it’s time for a new roof at my place, too. I highly recommended JW Roofing.
B Rab
2019-04
Work completed without any issues. Daily workspace was left tidy each afternoon. Would recommend to others.(Almost a year after)*Noticed possible leak from an unknown source inside on ceiling with visual puddle rings in drywall. JW came and inspected next day without charge and made repairs! Leak was found to be from window eves, and had nothing to do with roofing job. Thanks again for crawling around the attic in this hot weather! No exchange of money required for second visit. Thanks again!*(Update 2 years after install)-Post Hurricane Florence in highest recorded wind area, no damage or leaks across entire home! SEP2018 House is 2,000 sq ft ranch style. Shingles rated for over 30 years. All attachments held in nearly 100 mph winds recorded.
chris bacchus-morefield
2022-04
Great company!! Professional, prompt and experienced! I was in need of new gutters and some cedar siding replaced and JW came by and gave me a free estimate, which was more than reasonably priced. JW also noticed I needed a new chimney cap and made one to order. They even fixed parts of my roof where a previous company had done shoddy work. They actually care about the work they perform and the customer they're working for!!! I can't say enough good things about them other than if I could make them my " all around go to contractor" for any needed job, I TOTALLY WOULD!!!Services: Gutter installation, Roof repair
Scarlet Perez
2018-04
JW Roofing redid our roof a few years ago & they did a fantastic job. They saved us a lot of $$ by allowing us to purchase the supplies from Lowes w/ the military discount, & they just charged us their labor fees. I will absolutely continue recommending them to others!
Jade Tripodi
2019-04
Professional, reliable, and outstanding work. Candace is great with communication, she's easy to talk to and she always made sure I knew what was going.JW and the team were fantastic with the roof on making sure everything is aligned and installed properly. They took the time to answer my questions and treated me with respect! JW even secured some siding down that the hurricane damage cause he wanted everything to look great. They even came back the day after to recheck the yard, since it was getting dark when they finished, to make sure everything was perfect and nothing was left in the yard.JW Roofing was a huge blessing to us. They really care about the work they are doing and the people they are doing it for. I will use them again for my siding.
Mike Sanfilippo
2018-04
We hired JW Roofing and had a new roof put on in the fall of 2017. WE are very happy with their work and thought they did an awesome job. They also gave us some tips on gutters ect. and really cared about doing a good job. We would highly recommend them!
Ashley Williams
2019-04
Our roof looks great! His team was very professional, they arrived at the same time and thoroughly cleaned their work area each day. This was very important with 4 young kids and a dog! JW is very knowledgable and was able to answer all of our questions and concerns as well as meticulously examine his work before completing the job! We would absolutely recommend this company for any roofing needs!
Samantha Plocica
2019-04
JW and his guys did a phenomenal job on my house this week. From the moment they came to give me an estimate I had a great feeling about working with them. He gave me his honest opinion about my house (which is old) and offered all the solutions and his advice. As a new homeowner I felt like he really cared about what I needed and making the house look good again. The roof, trim work, and gutters are beyond what I could have imagined. They did the work so quick and cleaned up my yard (making it look better than it did when they started). I would recommend them to anyone looking for roof or exterior work. I am so over the moon!
Aaron M
2021-04
JW Roofing did a great job on the metal portion of my roof replacement. There was a delay on the metal due to COVID, but they were up front and made sure I was in the loop. I highly recommend them for any of your roofing needs.Service: Roof repair
Tony Hardin
2019-04
JW hurriedly got my metal roof on before Hurricane Florence. The arrived as they stated at 7:00 Am and were completed by 3:00. They are extremely cost efficient and very speedy in their work. Now they are coming back for more work to my house and my son's house due to Hurricane Florence, but my roof is great except for where a tree fell on it and bent it.
Monday | 8 AM-6 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 10 AM-4 PM |
Sunday | Closed |
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