4.8 (5)
810 Oval St, Kannapolis, NC 28081
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Denise K
2023-05
Jones roofing was the roofer who installed the roof on our new build, and they've been very responsive in getting someone scheduled to come check on a leak in our roof that began after only owning the home for just under 2 years (even though the warranty on their roofs are only good for 1 year. We had a miscommunication with our builder, nest homes, when they originally had stated a 10 year warranty.) The roof shingles leaked into the attic, but unfortunately we did not find that leak until it started leaking through into our son's nursery and growing mold, just before owning the home 3 years. We tried to work with the builder to repair this issue, since no roofing information was left in our new homeowners packet, but the roofer has been far more responsive than the builder now that we have their information (as we have almost reached year 4 of owning this home.) They agreed to schedule to have someone come assess the roof (since 4 other roofing companies and our insurance company have found no damage and have all referred us to going through the original roofer/builder for quality control.) Jones roofing was very concerned over the other roofers, storm damage specialists, and insurance adjusters assessments. You can tell they care about the craftsmanship of their work and their company name, and they have been very nice over the phone so far. I look forward to working with them after the holidays. There are 2 other members of my community experiencing roof leaks on their new builds as well, (one just posted yesterday about his recurring leak, and we all found camaraderie in sharing experiences with eachother.) so I'm sure we will all be eager to work with Jones roofing in the near future. All in all, this seems like a really nice family company who cares and wants to see their customers happy.Services: Roof inspection, Roof installation
Kim Peter
2023-05
Good work
Jack Stack
2021-05
Great guys great work
Travis Mullis
2021-05
Exceptional work
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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