4.9 (55)
1312 Matthews-Mint Hill Rd Suite 205, Matthews, NC 28105
(980) 666-6003
dryprosystems.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Galen Luse
2024-02
Mason from Dry Pro was fantastic. He did my yearly inspection and was extremely thorough during all phases of his trip. Initially he asked me if there were any issues to report and then inspected the crawlspace and showed me the pictures of all his visual and equipment tests. Mason was polite and on time. He knew everything about the system and what to look for under the house. I was totally impressed with Mason and the professionalism he displayed representing Dry Pro.
Chris Powell
2023-05
Oscar P., Daniel S., and Antonio A. all did a fabulous job with installing a drainage trench w/ grate in my driveway. They cut out a section in my concrete driveway and installed a drainage trench w/ grate and 4" drainage line that ran 76' going from that drainage trench, running in front of my house to the right side on my house and had a small grate for the water to exit at the rear of my home. They were on time, worked fast, and handle every part of the job professionally! I asked if they would be willing to use a grass seed mat that I bought from Walmart which has the seed and fertilizer in it and they were more than happy to do so. This was part 1 of 2 repairs that I'm using Drypro to fix my foundation. It makes me glad I hired Drypro to do the repairs to my foundation which has many cracks in the slab. The water had always pooled in the driveway and now I'm anxious for the next storm. Pictures are before and after the installation. Thank you Drypro!
Bill Moertel
2024-03
Had my old crawlspace insulation removed and replaced (about 2500 sq ft). The team was on time, polite and very efficient. Huge thanks to Oscar P, Daniel S and Paulino L. They walked me through the process and got right to it. When they finished up they even told me about an HVAC issue they saw while in the crawl. We're looking forward to a more efficient insulation system!
Shannon Flood
2023-05
I have used Dry Pro several times and have always been pleased. I recently called them out because of water accumulation in my crawl space. The salesman came out within 48 hours of my call and the work was scheduled shortly theraafter. When Michael S. and Andrew G. arrived to do the work, they determined that the proposed plan would not rectify the problem. They were VERY thorough, honest and competent. Given their recommendations, the project was put on hold. Subsequently, I spoke with Dewey (a supervisor) and he agreed with Michael S. and Andrew G. The work was completed this past Friday. I requested to have Michael S. and Andrew G. perform the work as I had 100% faith and trust in them given the prior interaction. I was not disappointed. They are amazing craftsman, very professional and the work was perfect. It is what I had come to expect with Dry Pro. They definitely rebuilt my faith in the company. Michael S., Andrew G. and Dewey are 5 star guys!
Cynthia Deen
2023-05
The DryPro team was amazing from start to finish. They greeted me each morning when they arrived and also let me know when they were wrapping up. My husband was super impressed with what an excellent job the crew did. They worked so hard and completed the job on time. The quality of the work speaks for itself. My husband Greg and I cannot say enough wonderful things about Oscar P, Daniel S, and Antonio A. They explained everything that was done once the job was completed. I would pray everyone could have this crew!Great Job!Cynthia and Greg Deen
George McKoy
2023-05
We found the men Justin, Travis and William to be cordial and hard working. Justin took the time to address our questions and concerns. They all were very professional in their responses. They went the extra mile to insure the work was done correctly even came inside to check it from that viewpoint. We would recommend the trio to anyone who needed work done under their home. Many thanks to Dry Pro.
Clay Sigmon
2023-05
I had the pleasure of dealing with Dry Pro today and a VERY professional crew they sent out. The workmanship is fantastic and SAVIORES took the time to break down what work was completed to make sure all was understood. This crew works well together and demonstrated their superior skills at foundation repair. My house is a remodeled and very late 1890's old farm house. These young men took the time to sturdy the floors and reinforce the foundation. Thank you Dry Pro!
Sarah Keller-Boyd
2023-05
This week Cody and Andrew completed concrete lifting and repair in my basement in Salisbury. These guys were too young looking to be doing this type work, yet their expertise had the results of good years of experience. Both were friendly and outgoing. They explained what they would be doing when they first arrived. They worked diligently and completed the job within the allotted time. I would recommend these two for any position associated with foundation work. Two good workers.
Matt Hill
2023-05
We had an excellent experience with the DryPro team with some foundation work we had done. Justin T., William H., and Travis M. went above and beyond to provide exceptional customer service, updates along the way, and great repair work. Top notch!
Seymour Simmons
2023-05
Excellent work, very professional, polite and prompt. Savioies, Ethan and Alfonzo were all great workers and Ryan Chipman was extremely patient and informative in guiding us through the process. We recommend DryPro and this team in the highest terms for foundation repairs, structural improvement, and humidity control.
Katherine Raichle
2023-05
We had some work done in our crawlspace to correct an ongoing water situation. Jonathan and Marco showed up on time and did a great job. I was worried about some of our landscaping but when they were finished it looked like they had never been in digging - on a rainy morning, not a bit of mud remained. I highly recommend them.
Darrell Pearson
2023-05
Starting with the free estimate through completion of the project, everyone was professional, courteous and informative. Tyler performed the estimate and provide great information about the process. He followed up several times and even came by during the installion process. He also spent time just having a friendly conversation. He is definitely a people person.They were able to schedule the job quickly and finish before the next round of rain. Various departments called and came by to ensure all questions were answered and all information was made available. Juan and Ethan were professional and didnt waste any time. It only took a day and a half to waterproof my basement. They were great with my dogs as well! I give them a 10! Dry Pro is a well run organization.
Claudio Carpano
2023-05
We had humidity problems in our finished basement. DryPro crew made the process of addressing the problem painless. Their management of the demolition process of a long backwall and of the installation of basement gutters was excellent. When they left, after three days on the job, the rooms were cleaner than when they came in. Great job, Oscar P., Antonio A., and Seth G.! You are very professional.
Kyle Letteney
2023-05
Juan, Emily and Ethan did a fantastic job installing a sump pump and drain system in my crawl space. They were on time and efficient. They finished the job in less than 5hrs. Great experience!
Jeffrey Klein
2023-05
We had pipe bursts in late december due to weather in Charlotte. We contacted DryPro and their team was extremely helpful and effective in repairing our crawl space issues. this included extensive cleanup, drying out and then new encapsulation. They worked well with another contractor, Morris Jenkins, which was effective as well in pipe repair. DryPRo then came out and helped place new encapsulation> The entire project was very complicated but they were open and communicative and went the extra mile in ensuring our satisfaction. We wanted to particularly compliment the team: Michael S, Andrew and Kendall for their thorough, long and hard professional work. And Kassidy, an excellent and friendly scheduler. And last but not least, our original contact, Tyler North, who came to visit several times and always followed up to ensure we were educated and working with Kassidy, were knowledgeable about the schedule and steps and pleased with the work. As an example of Mr. North's committment, he was in the area and voluntarily came in before the work was done to help me remove some heavy items from the crawl space. and Kassidy was excellent at all times helping us with the scheduling. We would heartily recommend DryPro to anyone in a fix and needing this type of work. They have large and dedicated teams that can act promptly and stem further damage. Jeff & Carol Klein
Stephen Underwood
2023-05
Dry Pro did a great job with my crawl space, Jonathan and Marco did an amazing job with the installation and clean up. Called everyday to let us know they were on the way. Very helpful very thorough. 10/10 would recommend. Thank you guys
Tony Stogner
2023-05
Our Dry Pro team just finished our crawl space. Our team was Eric, Marcos and Jose. They were very professional and finished exactly when they said they would. The inspection after they finished went great and Eric gave a great explanation of our new crawl space. We are very happy.The Stogner’s
Rosanna Teal
2023-05
Contact was made in less than 2 hours from my initial email. Within the same day, the engineer called and we were able to set up a date for the foreman to come out. Saviores Ethan Alfonzo communicated effectively and efficiently. He was able to move our time up a whole day. Once at our house, he was very knowledgeable about the adjustments that needed to be made and was able to explain each concern.
Marsha Commodore
2023-05
I have be trying to find someone to come and take care of the water that has been settling in my basement. DryPro came and got the job taken care of in a timely manner. The foreman that came out to my house were Emely G. and Ethan. They were very friendly and knowledgeable. They did an awesome job!
Scott Alexander
2023-05
Hi, Scott & Diane from Albemarle. Thanks to the three guys Gerber, Cameron, Garrett, so sorry if I misspelled any of their names. So professional and very nice. DryPro has always done excellent work for us. I would recommend DryPro for all of our work. Can't ever go wrong choosing the guys from Belmont, NC. Thanks to all.
Maxine Irving Gist
2023-05
I had an appointment with Jason Wellman for inspection of my crawlspace for possible humidity/moisture issues. Jason was not only on time but he was very professional. He inspected my crawlspace and made suggestions for the issues we were having. I would definitely recommend Jason and Dry Pro for any crawlspace issues because they are very thorough, professional, honest and most of all...they are very experienced. Thanks Jason!
Karie Briles
2023-05
Chase Hartis came out to do our quote for leveling our house. His team: Phillip, Skylar and Mang were absolutely fantastic! They made sure that I was notified of any issues and explained everything in detail. Worked quickly and job was done perfectly! Highly recommend this company!
Heather Wilhelm
2023-05
My project ended up being far more extensive than I could have imagined. Everyone was incredibly professional, friendly and helpful throughout the process. Thank you Oscar, Antonio, Daniel, Doug, Parker and Trevor for your hard work onsite. Chase, Kassidy and John were all very helpful in keeping the project moving forward too.
Mary Lumpkin
2023-05
When I called DryPro.I had a slaging floor,a closet foot that I could not close. Various cracks over other doors, doors,I could not lock. A huge Crack in my living room.Second big problem included,mold, moisture in my crawl space.The structural exam included, Justin T.,William N.,Travis M., and Terrell W.At the end of their adjustments, I could close all my doors as well as lock the other doors. The big Crack in my living room was barely visible.Great clean up too.My waterproofing staff included, Illian K,, Watts B.and Robery B.This staff removed mold and water - proofing of crawl space. Nice and organized. Again, clean up excellent.I would highly recommend this company.
christopher hensley
2023-05
Cannot say thank you enough to the team at Dry Pro. From Greg inspecting the crawl space and giving us options about solving our issues, to Jonathan following through installing new drain, pump and vapor barrier. They both showed great professionalism and conscience of our property during the installation. I would recommend this company to anyone.
janbazar
2023-05
Iliyan, Watts and Cobi went above and beyond our expectations as far preparing our home for the work to be done. They worked steadily and stayed on task throughout the 2 days they were in our home. Their work was excellent…they worked as a team should. Upon completion of water proofing our basement, they cleaned up and left nothing for us to do. We can’t thank them enough.
Buddy Richards
2023-05
I bought a house in 2020 didn’t know much about the Sump Pump my alarm went off during a rain storm called DryPro and spoke with Shayne Payne and she went over and beyond to help me learn real quick about it and get me up to date on my system and got me an appointment the next day and we got everything fixed and got me in good shape! I hope this finds the right person so she can get the acknowledgment she deserves with great customer service and her personality was A+Buddy Richards kings Mountain Nc
Juli Marley
2023-05
This team, Oscar P., Daniel S & Antonio A, were excellent. I appreciate the work they did to clean up after another team that left the job unfinished. This team worked hard to correct everything and make sure we were satisfied.
E. SIEGEL
2023-05
Wow ! DRY-PRO. What a great experience. Andrew and Cody are real PROS (no pun intended). They were so chilled. It seems like there’s nothing they can’t handle . I would 100 % recommend DRY-Pro to anyone that could use their services. Thanks again guys ! EdCharlotte NC
valerie Quinones
2023-05
We hired them 3 years ago. We paid about 9,000 for our crawlspace encapsulation they said we had some mold spurs that were minor and could treat it make it "dormant" we have the annual inspection and they always say it looks good my daughter has ongoing health issues for a few years and not being able to pinpoint it finally our holistic pediatrician suggested to have a company come to check for mold when going into the crawl space mold spurs absolutely everywhere and the "dormant treatment was just a scam" and now here we are needing to pay thousands to actually have it fixed
Monday | 7 AM-11 PM |
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Tuesday | 7 AM-11 PM |
Wednesday | 7 AM-11 PM |
Thursday | 7 AM-11 PM |
Friday | 7 AM-11 PM |
Saturday | 8 AM-11 PM |
Sunday | 10 AM-11 PM |
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