Universal Home Solutions

Christian Compton

2023-08

Honestly, I’m so impressed by this company I’m not sure how to put it into words but here goes: from the initial quotation in April to the final installation in July (more on that later), the entire process was professional, but without pressure. James and his team are EXTREMELY knowledgeable and eager to share tips and advice. We had our gutters replaced by his team, but they have expertise in Roofing as well as carpentry and when it’s time to replace our roof, I’ll CERTAINLY be using his company. Regarding our long lead time, it was actually delayed by the birth of our daughter on April 5th, which spending those first few weeks at home with our newborn, we realized that we also needed to replace our windows as well as paint the entire exterior and trim since the home likely hadn’t had its trim repainted since 1986 when the home was built. James was understanding and more than willing to work with us in our unique situation and his ability to coordinate with the other two companies (Zen Windows and A Plus Painting) was outstanding! After all work was completed by all 3 companies, we feel like we have an entirely new home and couldn’t be happier! Highly recommended!

Suzanne Smitha McPherson

2024-04

Universal Home Solutions does excellent work and goes above and beyond what is necessary. They charge a fair price, also, and are prompt with things like a leaking roof! I appreciate their work and would recommend them to others.

Kimberly Tirpak

2024-04

James completed several wood rot repairs around our house and replaced a leaking skylight and gutter. He was extremely attentive to detail and offered various solutions. We are extremely happy with the work he completed and would highly recommend his team to anyone!

Craig Fulton

2023-06

I received great service and a quality roof replacement from Universal. James was extremely professional and thorough with the quote and other paperwork needed for the insurance claim. Then once the job started, the crew showed up on time daily until everything was done. They even replaced rotted wood and added extra flashing to prevent problems down the road. Our new roof look great. I highly recommend Universal Home Soln for your roofing needs .

Tommy Abernethy

2023-10

Had chimney/facia repairs and gutters replaced. I am very pleased with both the quality of work and the professionalism from James. I decided on using UHS because the pricing seemed reasonable but more because the quote and communication from James was detailed and transparent which I greatly appreciated.

Nick Deneault

2020-05

UHS did a great job repairing the siding, roof, and doing gutter cleanings for my property. They had challenges with the weather and had to reschedule a couple times, but were able to complete the job the first time. The quoting was right on with the cost.

Gregory Mahon

2023-09

Fantastic experience with James and UHS. After a storm, I noticed a section of wood rotting near a gutter. I found UHS online and reached out because of the great reviews. I was not disappointed when James got back to me quickly and scheduled an assessment. He was very thorough and took pictures of all the sections that needed repair. When the time came for the work, James communicated when he'd be at my home and constantly kept me updated on what he was doing. He diagnosed an issue with my current gutters and was honest about the severity and a realistic timeline on getting them replaced. I will definitely by using UHS when it's time to replace the gutters. Highly recommend James and UHS if you want professional service in the Mint Hill / Matthews area.

Mike Altieri

2022-05

Originally I contacted Universal Home Solutions to provide new gutters on my home. Their price was excellent and the product they showed me were higher quality than the other groups that I talked to. Their fabrication and installation crew was highly professional, quick and the final install looks amazing. (My neighbors agree and have mentioned how great the gutters look numerous times). Since that initial job I have had Universal back twice and both times they were communicative, quick, and the price was lower than I expected. Once was to repair a small gutter that was damaged by a falling limb; The second time was to repair flashing and wood damage from squirrels over a bay window copper roof cap. Universal is great for projects big and small and Dana was always very communicative, quick and extremely nice! Bid, invoice and payment system is fast and easy as well. 10/10 & Five Stars! Thank you Universal.

GBO

2023-05

I gave UHS a 5 star rating even though I ended up not having my gutters replaced and a couple other things. For now just a money issue and having to have numerous trees removed from the back of my house. BUT, James was extremely responsive and replied to my quote request very fast and was out to my house the same day. These days it’s hard to just get someone to acknowledge your request. He gave a detailed quote. I will say it was more than I expected, but everything has gone up over the past few years. So while I can’t comment on any work done, his promptness, thorough explanations and detailed quote leads me to believe the work would have been first rate.

Meghan Mitchell

2022-05

Universal home solutions was wonderful to work with. They came out quickly and provided an estimate, had great communication throughout scheduling, and completed the work professionally and with great quality. Everyone was so kind and informative. We had various work done including cleaning gutters, replacing downspouts, and repairing wood and trim rot. Everything looks fantastic and I would recommend James and his crew to anyone needing home repairs!

David Lemmond

2021-05

We had a great experience with the whole team at Universal home solutions. Dana communicated everything clearly and answered all questions throughout the whole process , she was wonderful to work with .It was hard finding a good company to work with after the storm that did damage to our roof , some didn’t return our calls other did but didn’t come out to do the estimate , and the other company that came out told us we needed a new roof when it wasn’t necessary.Universal home solutions did a great job repairing our roof and they are the company I would recommend.

Frankie Noor

2021-05

Universal Home Solutions is one of the best companies I ever worked with to fix my house.They worked on my neighbor’s house before I call them. When I saw their professional staff and great work I decided to give them a call.At first they came in and inspect my house and gave me an estimate, then we scheduled a time for repair.They were on time. Their job was perfectly done. They clean up very well after finishing their job. The most important, their pricing was very fair.I would definitely call them if I need any repairs on my house and will recommend them to everyone to give them a call.

Chuck Wiedenhoeft

2019-05

I have been doing business with Universal Home Solutions for more than 10 years both personally and professionally. I have used them to do numerous jobs on my own personal homes including gutter cleanings, gutter guards, and roof repairs. As the owner of a local Insurance agency, it's great to have a company like Universal Home Solutions that I can refer to my clients when they are in need as well. Universal Home Solutions is a local company that's been in the area for years. They stand behind their quality work and there's no concern with them being "here today and gone tomorrow" like many of the storm chasers. Great company highly recommend!

Rachel Bell

2020-05

So happy to have found a company with great customer service. James, Jamin, and Dana were all prompt, professional, and delivered exactly what they said they would. I used Universal Home Solutions to install new gutters on my home and am very happy with them! Truly nice to work with a company you can trust to return calls and show up on time.

Bruce Anderson

2019-05

A couple years ago we had Universal Home Solutions replace our roof and they did a complete, very professional job. So it was only natural that when I had some gutter guard work that I called them. They were again very prompt in redponding, professional and efficient in their work and cleanup. I definitely feel confident with them on large and modest or even small projects and repairs.

Jeff Adams

2022-05

A perfect example of what I'd hope for in a home services company. I highly recommend James and his crew to everyone that needs their gutters cleaned and soffit/fascia repair due to wood rot and damage. He goes above and beyond with roofing repairs and installations and does not disappoint!! I've dealt with many in the past that have fallen short. He has the passion to deliver the best every time! Do yourself a favor and give him a call, you'll be glad you did!!

Patrick Van Laere

2023-05

Just completed work with UHS, I couldn't be happier with the outcome. James took care of soffit and eaves issues that occurred over the years, put new gutters on the majority of the home (along with gutter guards), replaced old/outdated gutter guards on the back of the home, installed flashing and deflectors where appropriate. Overall very happy with the work performed and would highly recommend UHS!

Jerry Smith

2022-05

I saw a crew from Universal Home Solutions cleaning gutters at a neighbors house. I spoke to my friends. Their neighbor had referred Universal and they told me about the great job the techs were doing and they were going to order leaf filters for the gutters. I called Universal and spoke to Dana. She checked with the nearby tech and emailed a quote for which I accepted. Though unable to fit my job into the schedule that afternoon she said she would contact me. She called about three weeks later and had a tech, Jamen, come by that afternoon. Jamen worked on our two story house. He was on a ladder and hand bagged debris and tightened any loose screws on all gutters. Well organized and thorough. Dana followed up after the work was completed. Excellent experience from start to finish

Bella

2021-05

Universal Home Solutions did a wonderful job on my mother's gutters at a VERY reasonable price! She thought she needed them replaced, but it turns out they had just come away from the house. They came out, took photos, cleaned them, repaired them and put in new brackets, they didn't even pressure her to replace the existing gutters, Highly Recommend!! Dana was super nice and very helpful. When she decides to get new gutters this is where she will call!

George Thompson IV

2021-05

Jamin and James did fantastic work on our house for some exterior work performed. The previous work that was done in past was does incorrectly and the Universal Home Solutions team corrected it and made it better! It was very easy to work with the team on estimating, scheduling and work completion.We are looking forward to having them come back to do more work in the future as we are correcting past issues and updating the house.

Mark Fisher

2021-05

My 23 year old house needed new Gutters, Soffits & Fascia Wrap. Universal Home Solutions did a fantastic job, the crew was very friendly & efficient, completing the job in one day. James & Dana are a pleasure to deal with, they were responsive during the entire process, introduction to final payment. I would highly recommend them to others.

Josh Kim

2019-05

We had a small leak somewhere in the roof during the storm (Hurricane Florence) that caused major head aches. We got James' number from a neighbor who had a wonderful experienced and got a response very quickly. James came out and worked with our time to get the job done in the record time!! He not only explained exactly what the issue was, but he also helped us to plan for the future. He has an amazing customer service. We highly recommend him for any roofing issues you may have in the future.

Selwa Lukoskie

2019-05

If you’re looking for a reliable and affordable gutter replacement and repair company, I highly recommend Universal Home Solutions. I have met with James in person several times and he’s a great guy. They will be able to beat the big competitors on price and do just as good of a job if not better. I’m all about supporting local businesses and these guys are family owned and operated and will treat you like family when you do business with them.We got several quotes for gutter repair from other companies in the area and universal not only gave us the lowest price, they talked us out of an expensive replacement that another company was trying to push on us. Saved me a few thousand dollars!

Debbie Martin

2020-05

What a great experience. I had some shingles blow off the peak of my home during the storms last week. I reached out to a different roofing company originally and they didn’t return my calls and kept putting me off maybe because the job wasn’t big enough for them, I’m not sure. When I decided to call UHS they were In My area, swung by the house, emailed back and forth quickly, had the repair done within just a few hours! I am so impressed with their fast, friendly and efficient workflow. They invoiced me via email and I was able to pay online. It was a totally hassle free experience! Thank you!

RTF Computing

2019-05

Had a gutter issue that another vendor had fouled up. James and his team fixed it in a couple of hours and now my drainage issues are gone. Fully professional, on time and always great pricing.I highly recommend Universal Home Solutions to anyone in need of roofing, roof system repairs and gutters.Mike Fitzgerald - OwnerRTF Computing

Suzanne Crosser

2022-05

The folks at Universal are always so responsive and helpful! Whenever I have had to contact them, they respond right away. Their work is good quality and they really listen and offer the best solutions. They are professional and courteous. I already have and will continue to recommend Universal Home Solutions to friends and clients. Thank you!

ghayath itani

2019-05

Universal home did a great job on my home. In 2016 they did a minor job on my gutters, but most recently they changed my roof. They came out right away and put a tarp on my roof to avoid any damage inside my home. They assessed the damage and gave me a competitive price that a couple of of other vendors couldnt meet. When we agreed on the terms they gave me a date and came out on time and finished early. Crew was professional and curtiouse. They cleened up my yard from any loos metals and made sure nothing was left behind. All in all i would recommend them for your home, and will definitly use them again if needed.

J Kilgo

2021-05

This is the second time in one year that I have called Universal Home Solutions to repair and improve my home. They have always been very professional and courteous. The work is top quality and recommendations are appropriate. I would use them again if needed.

Gina Brundick

2022-05

They are so great to work with! I had a small job and I thought I would have a hard time getting on their schedule, but they were fast and friendly and took care of all my roofing issues. Definitely recommend UHS!

Carolyn Miller

2021-05

I would like to thank James,Dana and their crew for repairing problems with my gutters. They are professional, friendly, patient answering questions and very concerned that you are pleased with the results. Dana was so nice and made it very easy to contact if there were questions. Tyler, one of the crew members did a great job with the final repair! He answered all questions and explained all that he repaired. Very nice young man! Thank you all!