Howard And Sons Roofing And Remodeling

Kelsey Trumble

2023-05

*IMPORTANT READ*I generally do not post reviews for companies unless the experience was so negative that I feel as it is unethical not to warn other potential clients. Here is my experience with Howard & Sons - also known as RENO-READY.I hired this company back in November to finish installing flooring throughout my home. They came during a holiday weekend and got the job done. The workmanship was not the greatest but it was a rush job so I let it go.I later decided to give them another chance when doing a remodel in December/January. The guys came out, quoted the job, started the rip out and then stated that they underbid the job and it was going to be more than expected. Although I was upset, I agreed because my house was in shambles and I just wanted it done. Along the way, they kept finding more and more issues that "Had to be fixed". My initial project of $10,000 budget ended up being almost $35,000 by the time they were done.I paid them in full and was told I would get a receipt emailed to me with my warranty information - I have asked repeatedly for it and they continue to not provide it. This house went on the market and the warranty is part of the sale of the home (5-year roof warranty).I had them install new tile showers in both bathrooms - both of which developed cracks in the grout before the first week. They installed the shower tiles incorrectly so they do not sit level/flush and the bar codes are visible. The master shower pan was not angled properly so the water just piled up in the corner - I had to get them to come out and fix that. The flooring has several weak spots, the transition strips were not installed properly, the light fixture was placed upside down, the bathroom mirror is 12" lower than it should be, the kitchen sink was leaking due to not being installed properly.Effectively speaking - everything this company did for me was done with the worst workmanship I have ever witnessed. Although, I like the crew and speaking to them you would believe that they are experienced - I DO NOT recommend you hire them for any work you need done. Even the owners stated that the work they did here was "rookie quality" and that he "doesn't expect to hear from me again for my upcoming projects". The main owner, Matt Howard, was my main point of contact until there were issues. At that point, he was reluctant to talk to me and pushed me off on his son. The two of them blamed all of the issues on their cousin who owns Reno-Ready. Matt Sr stated that he believes the reason I have all the issues I do is because his business partner "sabotaged him" and purposefully caused issues at my home to cost the company more money in repairs.As a sign of good faith, after splitting ways with Reno-Ready, Matthew Jr did come out and attempt to correct the issues I had. I allowed him to fix certain things, however since the house is already under contract, I do not trust them enough to go through all the repairs.As a business owner, I am reluctant to leave a negative review on another business. However, as a consumer, I feel as though it is necessary to warn others of the potentially costly repairs that come from hiring a company with such low grade workmanship. If you are looking for poor quality at a decent price - this is your company. If you are looking for good quality, search elsewhere.Services: Roof inspection, Roof repair

Jason Duke

2021-05

Very professional. I had a few shingles come off during memorial day weekend. Called on a Saturday afternoon and he had it fixed less than 24 hrs later. Very professional and will be my first call for roofing work in the future.

Brad Norvell

2023-11

These people are not fit to build a dog house stay away 😫Services: Gutter repairs, Roof repair

Peter H

2021-05

Over priced, poor workmanship, does not stand behind work

adam smith

2023-05

As for certified of ins sent from carrier