ADU Water Fire Mold Storm

Mary Ward

2024-03

Jen Evans with ADU returned my text practically immediately. She answered my initial questions about what was happening Then gave me a soft handoff to Tracy For the next step of the process.Tracy with ADU was cordial, helpful, and informative about the process to get an estimate and repair scheduled on some water damage. She answered my questions and told me what to expect. If the rest of the process works as well as the beginning then I'm in good hands for this repair.Ben from ADU came and did my estimate inspection. He answered my questions and told me more of what to expect giving me best and worst case scenarios. Thankfully he educated me on the process and what was happening inside my walls and what might be required for the fix. Ben gave me more information about the company ADU and what kind of different trades are responsible for various parts of damages and concerns and issues with a home. I appreciated the time that he took. He was personable and helpful. I'm assuming that he knew what to do with the equipment that he was using to assess the damage. The inspection was done on a Friday afternoon so I haven't heard about the estimate yet. Fingers crossed for the next step of the process!!

Star Power

2024-03

Melodie provided exceptional service. She was able to answer all my questions and additional on-site on how your company can be of service to improve the quality of my family’s living space . She pleasant and helpful which is few and far between now a day when you reach out for assistance. So please give her kiddos and realize what a great contribution she makes to your company. Thanks Melodie and ADU.

Evelyn Cartagena

2024-04

ARTHUR WAS A TRUE PROFESSIONAL AND HE ASSURED ME THAT EVERYTHING WOULD BE TAKEN CARE OF EFFICIENTLY! HE WAS SUPER NICE MAN AND SO WAS THE YOUNG MAN NAMED IAN ! ADU SHOULD BE VERY PROUD TO HAVE SUCH AMAZING STAFF ! ART IS A GREAT GUY THANK YOU ADU AND ART

Alex O'Brien

2024-04

Art, their technician, was super helpful. This company definitely hires well. Please give these guys a call if you need help with water damage!

Michelle Pate

2024-02

Thank you so much for helping me! From the phone call with Melody to the service with Art, they were so personable, polite,and thorough. I'm thankful and extremely pleased.

Joy Ward

2024-03

The attentative response from Keyana was ABOVE AND BEYOND. She answered ALL of my questions, and she was very knowledgeable about the process. Thank you guys for her! She’s DEFINITELY a keeper! I’ll see you guys tomorrow!

Chris Vozzo

2023-12

Tracy was polite on the phone, and I’d love to talk to her any time that I call in. I got on the schedule on the same day that I called. Thanks Tracy! I called in for a water leak locate request.

Skip Bryan

2024-04

Art and team were on-time and the work was done quickly and accurately. I would use them again.

Jerry Smith

2024-04

Tracy exceeded expectations in getting me the service I needed and in the time frame I wanted. Give a large pat on the back for me!!

Shelbia G

2024-04

Art was very professional and Janese was very professional with scheduling the service call.

pat lovelace

2024-01

Outstanding customer service. They had all the information plus some. Very helpful.

Cameron Davis

2024-03

Professional service, polite, answered all my questions, and did a great job!

Martin Colson

2024-04

Janese was upper nice, polite and knowledgeable.

Ivy Dantzler

2023-12

Tracy was very helpful and got me what I needed in a timely manner.

Gina Stuart

2023-12

Melodie was very helpful and nice. Excellent service!

luciana tarleton

2024-03

Great! She had nice personality