Baker Roofing Company

4.7 (573)

517 Mercury St, Raleigh, NC 27603
(919) 828-2975
bakerroofing.com

Claimed
Roofing contractor
Siding contractor
Window installation service

Service options

  • Onsite services

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jane Fowler

2024-04

We chose Baker Roofing to build a screened porch on our patio slab. Start to finish - we could not be happier with outcome of the porch; and the craftmanship of the crew. It is beautiful!A big 5 Star shout out to Oscar, Carlos, Sam and Ivan for their attention to detail and finish carpentry work.Every step of the way, the supervisor, Mike, was super responsive, on site, and ensuring that all ran smoothly. We will certainly will recommend Baker to anyone in need of quality, top-notch work!

David Molesky

2024-01

After I couldn't find someone local to take on my job, I reached out to Baker. The quality of the work is absolutely top notch and I can't imagine better customer service. The sales rep — Steven Bartz — was so generous with his time and information. I don't know why anyone would choose to work with another roofing company. Even if Baker's estimate might be higher than another company, it is still a much better value.

Imani S. Owens, Ph.D.

2024-04

Excellent from start to finish! From the initial sales call to the end product Baker Roofing provided exceptional care throughout the requested service by letting us know all options for replacing our almost 20 year old roof that had significant wear. Jay, the sales rep, has a service-oriented personality. He took time to help us make a decision regarding color and quality of our roof. Tyler effectively managed the project; Jose installed the gutters without incident. After completion of each project, they cleaned up all nails and residual materials. I called Baker Roofing for the great customer service they provided on a property I lived in 15 years ago, and 15 years later they did not disappoint for my current home. They may come in a bit higher than other companies; however, the service is flawless. You will not have to call them back due to trash left in the yard or shingles installed improperly. I highly recommend this company.

Bill S.

2024-05

Baker Roofing did a phenomenal job replacing the siding and windows on my house. From Robert Holt, who walked us through the installation process, provided a detailed quote and kept up current on the schedule, to Robert Allen, who oversaw the installation and quickly and fairly addressed questions that arose during the install, to Marcos and Rodney, who led the crews doing the work, it was a pain-free process that was done right the first time. Extremely glad we hired them.

ashley lloyd

2024-04

We have had several roofing companies work on our home over the last two decades and Baker is far and away the BEST. These people are on time, send fantastic documentation, do beautiful work and the best part----they clean up as if no one was ever there! Special shout out to William Price (Operations MGR) and Jose Pena (crew leader) for making the whole process easy and delivering a fantastic result. I would recommend them to anyone seeking high quality work and would use again in a heartbeat.

Warren Dunshee

2023-10

After an oak tree fell on our house we called our insurance company, then we called Baker Roofing. They arrived at our home the next day, ready and willing to help. Our damage was prioritized and within two weeks the roof was repaired and collateral damage addressed. We used Baker roofing 5 years ago to replace our windows and again, were not happy with their work but were DELIGHTED. Bravo for their quality, professionalism and prompt attention.Services: Gutter repairs, Roof repair for storm & wind damage

Russ Elmayan

2024-04

We had a great experience with Baker. We had four windows replaced, including two that were quite high, and we had drywall done and repainting due to a leak from the previous (non-Baker) windows. Mike Healy and his crew were outstanding - courteous, hard working, made sure the job was done right and cleaned up so that we never knew they were there. We could not have asked for a better job.

Mark Heiliger

2024-04

Baker has done top notch work for me in the past, but today I had an estimator (Will) come out to check what I thought was a potential issue. Will climbed on the roof and determined there was NOT an issue and that the roof was fine. No charge. Absolutely the best customer service in the roofing business and top notch roofing advice. I definitely will use Baker in the future!

Melissa McMurry

2024-02

Excellent customer service! I had William and Joey out today to determine where a leak was occurring. They spent 2 hours checking everything and determined where the leak was coming from and fixed it promptly! Extremely professional and good people to work with! We have used Baker Roofing several other times for various needs and we have always been happy with their work and with all of their staff! Highly recommend! They stand behind their work and we will continue to use them!

Katherine S

2024-01

We had all our windows and siding replaced. Baker did an amazing job from the quote to the finished product! Everyone was knowledgeable and easy to work with. Robert Holt answered all our questions and made us feel comfortable moving forward with Baker. Once the project started, Robert Allen made sure we knew what was going on and he was on site daily to make sure the project stayed on track. He worked with Amadeo and Brian Alford to provide the best end result!! We would highly recommend Baker Roofing and their amazing team!

Chris Shearer

2024-04

Needed a replacement window(s) for our bathroom. Had Baker (Robert) come out to review and provide options. Out of all the contractors, they are the only ones who gave multiple quotes of options with pricing.We decided to go with a non-opening large obscured picture window. I figured it would take months from order to installation, but we ordered in January and it is now installed in March.Pete then handled the project and had his crew install. They did a great job without any issues. We have tile (old owners) up around the existing windows and they took care not to disturb it and even made the trim work against it better than before. Wife even commented that they cleaned up well.I will be reaching out to them with other window replacements and some siding work in the future. Definitely would recommend this team.

C M

2024-05

Quality work and great people to work with! Robert Allen, Project Manager, Chad Petit, Sales, and Marcos Jimenez, Installer were professional and experienced installing siding, windows & gutters on my home. The project was executed in a timely manner. They made the entire process as painless as possible!

Joe Hartman

2024-04

Baker Roofing replace our older wooden kitchen door with a new door. All of the Baker staff, i.e., sales, project management, installers, inspectors, were timely, professional, friendly and responsive to all of our questions. Quality of workmanship was terrific. Clean-up and post-install follow-up was great. Thanks!

Scott Pumer

2024-04

Baker Roofing did an excellent job replacing our roof and the work was completed quicker than anticipated. They worked with me even when I switched the brand of the roofing materials without any fuss. We got quotes from two other companies but decided to go with Baker for their reputation. Choosing Baker was the right choice for us.

Tom Beveridge

2024-05

Baker were able to translate our (changeable) dreams into a workable plan of action, provide a competitive estimate, and come through very close to the monetary target. There were some glitches in communication between us (they were less to blame for this than us), but, despite this, we received good service, no mess or inconvenience, and a very acceptable job. Santos and his crew are champs!

Robin Gottuso

2023-12

We were familiar with Baker Roofing from many community homeowners who used them for roof replacements after a storm came through this area a few years ago. However, we didn't realize they did more than roofs until a recommendation from someone within our community referred them to us for the replacement of our back door.From my first point of contact to the very end, they were very professional, priced competitively and the workers were skilled. Mike, the project manager was great to work with and kept us informed along the way and just a nice guy too.We wouldn't hesitate recommending them to anyone who would benefit from their services!

Campbell Lowman

2024-04

Baker has done multiple jobs on my house over the years. They can do anything to the exterior of your home. Roof replacement, maintenance, gutters, siding, paint. You name it, they do it. They do high quality work and have a highly skilled team. They also are more safety conscious than any other roofing contractor I've seen. Everyone who goes onto your roof is tied off in a four point harness. Nobody else does that. These guys are pros!

Maureen Franke

2023-12

I had my 25 year-old roof replaced by Baker Roofing. I had received other quotes, and theirs was competitive. I also chose Baker because they had successfully repaired a leaky chimney for me a number of years ago, so I felt comfortable with them. Kelly, the sales representative, came out to give me an estimate, which included replacing some siding and adding gutters to the second story. He later came back to show me shingle samples and so that I could select the color I wanted.James, the project manager, explained everything that would be done. It was a big job, and the roofers worked from early morning until dark. Then the gutter installers came, and finally the people to do the siding. The crews worked hard and well. I am very satisfied with the results. If I have issues with siding in the future I will call Baker (I do not expect to have issues with the roof).

Carl Hibbert

2024-04

We needed a new roof and chose Baker Roofing, because of their reputation in our area for quality work. The crew that we had was fantastic. They were hard-working many times staying after normal business hours … they seemed to enjoy their work and were focused and intent on doing a high end finished roof. There were several extras thrown in that we had not considered necessary but they were we learned at no additional cost. We chose the medium grade roof, asphalt, roofing shingle, by certanteed. Baker was well organized, manned the job, attentive to detail, including cleaning up upon timely completion [ ie, picking up every shred of material on walkways and in our grass and shrubs. ].

Greg Kuhnen

2024-02

Baker did an outstanding job replacing a complicated roof. The team was on time, did great work, and went above and beyond to communicate how the project was progressing and work through a couple of unexpected situations (not their fault). Highly recommended, thanks to Jason, Jay, and the crew!

Michele Goodman

2021-05

We recently had our siding and roof replaced by Baker Roofing. The estimates I received from them were competitive with other companies. Project Manager Pete Mandic kept us informed on every step of the siding project and addressed all my concerns - from moody electrical outlets to insane squirrel problems. Alex was very knowledgeable about repairs and was upfront about any problems they found and how to fix them. It was very important that it was done right. We found active leaks during the siding project and moved ahead with replacing the roof. Pete made some intermediary repairs so that we didn’t have any additional damage before we could get on the schedule. Robert Holt was the roofing project manager and worked us in about a month earlier than I expected. The roofing team did an excellent job, finished quickly, and left a clean area.Service: Roof repair

Edward Anderson

2024-01

Mike Healey, the project manger with Baker Roofing in Raleigh was fantastic! He explained the entire process to me before the team arrived onsite and worked through the troubles we had with weather. He was available to answer all my questions and resolved the minor problems I had with an apology for the inconvenience and a comforting word to let me know my difficulties had been heard and my concerns as a homeowner were put to rest. Mike was great and the team of workers were quick, professional and competent. I am thrilled with the end product. I would definitely hire Baker Roofing again if I needed another home-maintenance project.

Brett Feezle

2023-05

When I initially spoke to Andy Tart, he seemed genuine. I could tell that he was very confident in the quality of work that Baker Roofing company provides. We had some water damage beneath where the original door had been installed because it wasn't sealed properly so we were really concerned about quality.When the work started, Robert Allen and Marcos Jimenez took their time installing the new door and replacing the damaged crawlspace beneath the door. Along with that, Marcos went the extra mile and painted the trim to ensure our new door was aesthetically pleasing as well.I highly recommend Baker Roofing Company. They are easy to work with and very thorough.Service: General door installation

Melissa Cozart

2024-03

Baker did work on my garage and roof which was damaged during a storm this past year. From start to finish, I could have not have asked for a better experience. Mike Healy, Josh Bowling and Chad Petit were great about communicating and answering any of my questions. Oscar, Carlos and all crew members involved did an outstanding job. Would highly recommend them and contact them for future projects.

Rose Tierney

2024-02

Look no further!!! I have been interviewing roofing companies formonths and after an excellent recommendation, I decided to useBaker Roofing. From the time David Frawley, their sales rep came to my home until the job was completed, I could not have been more pleased. There was a project manager on sight for any questions I might have. They were professional and their price very competitive. Family run business that really cares about their customers. I am a recent widow and did not have a clue how to make this decision and they made it easy for me.

Daniel Nieters

2024-01

Baker Roofing is a class act and stand behind their work! I had a leak in my roof after only three years into a new roof that was put on by a competitor. Joey Pritchete and Enrico came out and addressed my issues quickly. The nature of the leak was difficult to find which required a follow up trip that they did on a Sunday. Joey had constant and continuous communication with me and was truly customer oriented. My only regret Is that I did not use Baker Roofing to install my last roof. They have a customer from here on out.

Renee Chase

2021-05

We have been in our house for 6 years, and have experienced more than a few roof leaks due to poor construction on an addition. After stop-gap measures and paying an outrageous amount for a partial repair from a less than reputable roofing company (hindsight is 2020) we finally had to replace the roof. We had several inspections and estimates, and after talking to Rob Holt at Baker Roofing, we decided to use them to replace our roof. Rob pointed out problem areas with our roof that no other roofer even mentioned. Baker was definitely not the cheapest, but you can't put a price tag on peace of mind. The roof was installed in a few days and we upgraded our gutters as well. Josh Bailey was the project manager and he did an excellent job of making sure the project was completed to Baker Roofing's high standards. There is a reason the company has been in business for 100 years. We highly recommend Baker Roofing for your roof/gutter replacement job! "Always good work"Services: Gutter installation, Roof installation

Maryanne V

2024-04

Excellent customer service and quality with recent roof peak repair. Thank you to Chili, the crew leader, Joseph Pritchard, the project manager, and William Gurney in sales. Would highly recommended Baker Roofing and its Home Exteriors Division.

Ken Miller

2024-01

Complete re-roof and replace old skylight.not the lowest cost, but a fair cost. I would recommend Baker without any question or hesitation.Very professional from initial quote, revisions, and all of the work. Installation team worked very effectively and quickly. Great cleanup after completed.I will use again in future.

Jane Henschel

2024-03

I definitely recommend Baker Roofing.I definitely would hire them again.New siding was installed on my home this week by an expert crew from Baker Roofing. My original Masonite siding was in bad shape. (My house was built in 1988). Much damage to the original backing material was discovered during removal of the old siding: there was water damage as well as a large number of holes. In addition, it was discovered that my deck had been attached improperly to my home and some of my windows had not been installed properly. The siding was replaced with nice new Hardie plank, backed by house wrap and new plywood backboard as needed. All damage to deck and windows was repaired. Improperly positioned section of rain gutter was correctly realigned.I have serious trust issues when it comes to contractors. I have had extremely negative experiences with two local contractors in the recent past. As a result, it took me awhile to trust Baker. I cannot tell you how relieved and grateful I am to report that they earned my trust, and then some. These people not only know what they are doing, but almost more importantly, they take pride in their work.A particular shoutout to my project manager Robert Allen. He and his entire crew were not only skilled, they were also prompt, hard working, diligent and courteous. I had positive interactions with every man on the crew, particularly with Marcos Jiminez and Benito. My original contact, Chad Petit, was also helpful and patient. I really was extremely anxious at the beginning of my project due to, as I say, extremely negative experiences with contractors in the past.Thank you, Robert, Marcos, Benito, Chad and everyone else who worked on my project. I will happily hire you again.

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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