Roof Stepper

5 (17)

425 N Boylan Ave, Raleigh, NC 27603
(984) 274-5107
roofsteppers.com

Claimed
Roofing contractor

Service options

  • Online estimates

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Evan Heisman

2024-04

We had unexpected storm damage to our roof and needed help figuring out the next steps. Houston was incredibly helpful and responsive throughout the entire process and worked with our insurance company to ensure the best possible outcome for our situation. We are very happy with our new roof and appreciate the extra care Houston and his team at Roof Stepper provided.

Trey Gaskins

2024-04

Roof Stepper did an entire roof replacement for my home. I thought that this would be a headache for me but Houston was very helpful, friendly, thoughtful, and very detailed from the beginning of the process. Before hand, he made sure to educated me on all aspects of what he was going to replace and what needed to be done. I’d highly recommend this company. Thank you Houston for making this experience great. You rock!

Mary Beth Connolly

2024-03

Roof Stepper did an entire roof replacement for our home. Houston was very friendly, thoughtful, and very detailed from the beginning, and he made sure we were educated on all aspects of what he was going to replace. His quote was very detailed and stood out from the competition. The crew was very professional and their cleanup skills were phenomenal. We would absolutely recommend Roof Stepper for anyone's roofing needs.Thank you Houston for a great experience!!Patrick and Mary Beth Connolly

Wilmar Lopez

2024-04

Roof stepper replaced our entire roof and did an amazing job! Very friendly, kind people. Houston did amazing job explaining the every step throughout the process with replacing our roof, you can see he cares about what he does! I highly recommend then! Thank you so much to roof stepper and houston!

Jb Pow

2024-03

We are so grateful to have come across Houston. He has patiently worked with our insurance company on our behalf. He has been with us every step of the way. His communication is excellent and very professional. Most importantly; our beautiful new roof was installed this past Tuesday. His employees went above and beyond their best work. I am especially happy to know he added more protection by adding more layers and “cutting in” shingles. ( not used by previous company that installed our roof that kept failing). He is extremely knowledgeable and pleasant to deal with…!!!! Thanks Houston!!!! Sincerely, The Powell’s

B T Roberts

2024-04

I worked with Houston and Roof Stepper on a couple of roofing projects and he is everything you’d want in a professional - responsive, attentive, great communication and follow-up, competitive pricing, quality work, attention to detail, and thorough clean-up. I’d highly recommend him and his company to anyone.

Joseph Bass

2024-03

Our home needed a gutter repair. So, we called Roof Stepper for assistance. Houston was prompt, responsive, and professional. He diligently diagnosed our problem and offered a rundown of all possible solutions. Once a decision was made, he performed a quick repair (i.e., in less than one day after we made a decision on how we wished to proceed). He was willing to drive to our home on a Sunday to examine our issue, and he spoke with me as I had questions throughout the weekend. The repairs performed by Roof Stepper corrected work that was insufficiently performed by a different gutter specialist. He explained everything succinctly and kept us updated throughout the process. I would highly recommend Roof Stepper for its expert advice, but we have been most impressed by the courteousness and professionalism we experienced. We will definitely use Roof Stepper again when the need arises.

Rick Wharton

2024-02

Houston Colson replaced my roof six months ago. He proved to be trustworthy, knowledgeable, reliable, and professional; exceeding my expectations every step along the way. Knowing very little about replacing a roof, it was imperative that I dealt with an individual that I trusted and was able to explain the process while pointing out essential elements often neglected by some companies. Houston guided me through the entire process including working with my insurance company. My insurance company originally rejected my claim; however, the decision was reversed after Houston met with the insurance adjuster on my roof, showing proof of damage. His installation team arrived as scheduled performing their work with excellence. They left without a trace, leaving my yard free of debris and nails. Houston kept me apprised of the entire process from beginning to end. I recommend Houston without reservation for any of your roofing needs.

Jim McArthur

2024-02

Houston had excellent customer service throughout our working together. He worked with our insurance folks and others. It was a great relationship start to finish and we highly recommend on any roof projects.

Jonathan Karampelas

2024-02

WOW. Roof stepper went all out ! From start to finish, Houston kept my wife and I in the loop. He did exactly as he promised and made sure we were not only happy with the timing and “taking the hassle/steps for us” but he refused to let up until we were completely satisfied and confident with the new roof. Our neighbors Ed and Joanne are in the process of getting there’s done by him too! If you have any roofing needs and want the best customer service and the work done right, Roof stepper is the way to go!!!

beth arigi

2024-02

Roof stepper was impressive from start to finish! If you have any roofing needs and don’t want to settle on customer service and want only good work then give Houston a call! There Slogan “There with you every step of the way” is spot on.

Matthew Bruner

2024-02

I don’t leave reviews often but Houston and his team are simply the best! Professional, punctional, and affordable. You couldn’t ask for a better company to hire. Houston genuinely cares and wants to do right by you no matter what. You’re always kept in the loop and treated like a VIP!

Ruby Toporek

2024-02

I was hesitant at first, I’m not sure why I guess because it’s a big job and the insurance company didn’t cover 100% of the replacement.. but Houston (the owner) guaranteed me he will be there every step of the way and went over the process again and made sure I understood the pros and the cons. I am so glad I listened to him because he delivered! Not only was he there for me every step of the way but he made sure that the crew did an impeccable job with the replacement. I would give 6 stars if I could. Don’t go anywhere else!!!

rebecca manning

2024-03

Customer service is amazing! Houston is extremely knowledgeable and reliable. I cannot recommend Roof Stepper strongly enough!

Ron Janocha

2024-03

Houston knows roofs. He was able to identify hail damage on my house and was able to get my insurance company to replace my roof. He did everything he said he would do.

Lu Y

2024-02

Houston and his team are the best!

Dianna Hodges

2024-03

Houston was prompt and efficient

Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday Closed

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