S & A Construction

Meghaan Hampton

2024-01

When we decided to add space to our home, we began vetting several local contractors and from the very beginning, Ed and team were completely differentiated. From the first meeting in their beautiful warehouse through completion, we ALWAYS felt as though we were their only customer. It was a VERY exclusive experience.In short, Ed and team were fantastic to work with. Our project included a two story addition with full bath, wrap-around porch, covered porch area, painting our existing house and building, new gutters and downspouts and kitchen refresh. The execution was truly flawless.Ed was consultative and clearly an expert, but allowed us to discuss our desires and helped guide us to what has become ultimately, our dream space.The team was incredibly professional from sales, through design, the build teams and follow-up. Misty, our project manager, kept us continuously involved, updated and abreast of any deviations to timing or plan.S&A "demands" perfection from themselves and their team and it shows in the way the projects are executed. We would absolutely work with Ed and team again!

Jomy Jose

2024-01

We contracted S&A Construction to expand our deck and add a balcony on top of the deck. Ed and his team were excellent and completed the project in a timely manner. They were very responsive, had a dedicated project manager who was reachable after hours and during weekends. They were accommodating of minor changes after kicking off the project. Quality of work was excellent. Ed has a lot of experience and came up with unique solutions to some of the challenges.

Eileen Barbara

2023-08

We contracted S&A after the last contractor was let go for lack of progress and quality. We had our entire 2nd floor remodeled on a 1971 single family home with an addition. Words are not enough to express the transformation. Ed’s crew was efficient and industrious as they tackled the tasks at hand. I am in love with my house again Ed himself was easy to work with and provided his guidance. I was assigned a project manager who was responsive during the entire project.

Alice McClure

2024-04

Ed and his team did a wonderful job with two different home renovation projects simultaneously, including my front porch and a half bath. Fully recommend S&A Construction for their customer service, quality of work, competitive pricing, and last but not least their friendly demeanor. I'll be enlisting their help again for future projects.

Gil Golden

2018-04

I contracted with S&A Construction to build a detached 2 car garage with a gym, bathroom, and storage on the 2nd floor. This was a large undertaking and I knew that good communication would be essential. I found that Ed and his office staff, especially Lora, were always easy to get a hold of when needed and Ed reached out proactively and often during the construction process just to keep me apprised of the project status.They worked very willingly with me to make many custom modifications during the course of the project and they made excellent recommendations and offered guidance along the way. In the end, I am absolutely thrilled with the finished product and they have been extremely prompt in addressing anything that wasn't right, even long after the project was complete (ie, they stand by their work).In the interest of offering full disclosure, we did feel at times that the work crews and subcontractors didn't always take all the time they needed to plan things out fully before beginning work, and sometimes the work crews weren't as clean or careful with things as they could have been. This meant that sometimes the same thing needed to be done more than once to get it right. However, they never once put up a fuss when we needed them to come back to get something right and they always made good in the end.I am a very satisfied customer and every time I enter the space, I marvel at how fortunate are to have such a practical and lovely space. The builder's frequent and direct communications along the way, were exceptional and very much appreciated.

Mike Bitzenhofer

2020-04

This review has required multiple revisions as things continue to come up after our remodel by S&A Construction .Ed's lawyer called me and threatened a defamation law suit. Later I recieved a letter threatening the same. Defamation can only be proven if the statements are not true. I wonder how many people removed their reviews after being intimidated?Our project failed Town of Wake Forest Inspections 16 times. Our project consisted of an addition to our home with a complete kitchen and master bath remodel. Interior and exterior painting and a new roof over the addition. All of these are services are advertised as being provided on the S&A website.The roof on the addition developed a leak. Upon further investigation the roof was not installed per building code. This was not caught by the building inspector because that is not an item that they inspect. Only after getting the NC Licensing Board involved did Ed have our roof replaced per code. The roof was repaired and he got to keep his license in good standing with no record of the code violation.When he came to the house to examine the damage he did not believe that his not following the building code was responsible for the leak. The NC inspector did not agree with his assessment. When it came to the water damage on the ceiling Ed suggested that we just spray paint over the stains and then paint it with ceiling paint. We were concerned that all of the insulation above the ceiling could be growing mold. We ended up having to file on our home owners insurance to have the work done. I asked Ed to pay the $1000 deductible, he did not return my email.There were many other problems to detail here. Please refer to my previous review on Angie's list for further details.

Seth Miedema

2023-09

S & A Construction are “top of the line”! They performed a multi room cabinet and countertop installation that we are very proud of. Also built a custom handicap countertop sink layout! The lead Foreman, Pancho, was very good to work with. We will definitely continue doing business with them!

Corinne Bailey

2022-04

S & A did a great job of the remodeling of our kitchen and 3 bathrooms. Misty and Ed were great and responsive to all our needs.Hands out to our foreman Efrom and and ALL the construction crew. They did a wonderful job with their punctually and performance and respectfulness.We would hire S & A again in the future

Kirsten Avery

2023-08

We had a great experience when S and A remodeled our bathroom. Everything was done in a timely manner and came out beautifully! It was a pleasure to work with Natasha as a project manager and she communicated well. The crew was timely and no issues!

SHUVAR ELLIOTT

2024-03

Hey what can I say the owner is a Great guy! I really, really appreciate it you coming thru an taken care of us. It is hard to find great and honest business man around these days and he is one!

Beth Cooper

2023-04

We had a complete renovation of our kitchen and bath a few years ago. The experience was TERRIBLE. Ed was the most unprofessional person I've ever worked with. We didn't leave a review because there were several other reviews expressing concern over defamation law suits, etc and it just wasn't worth it. However...we recently sold our house and through the inspection process almost 100% of the items that came up on our inspection were the results of the work done by S & A. The quality of work was way worse than we originally thought. If you are looking for quick work and are going to flip the property - this may be the crew for you but if you are looking to invest in your home, I would strongly suggest you consider other options.

Flying Turtles

2023-08

We started off converting an attached 1 car garage into heated living space and having a 2nd floor addition made over that garage. We had to fire the initial contractor and brought S and A in on the project.Along the way we added a covered porch along the front of the house, along with a new (pavers) sidewalk to replace the busted up 50 year old concrete with a parking pad adjacent to the street. The HVAC was replaced and upgraded, an outdoor kitchen was added off the back with a new roof and stone work. The old "dutch" roof that came down over the second floor exterior wall was straightened and covered in Hardiplank.There were modifications made, there were some delays with the timing/arrival of materials, but nothing significant. We transformed a 50 year old house by adding 800+ feet of heated living space, a massive covered front porch with lights and fans, and an extremely large (14' x 25") covered outdoor kitchen with lights, fans, a sink, and a gas grill. It looks like a completely different home.Our one massive project was actually 6 big projects rolled up into one. We are quite happy with the results. The complexity and scale of it meant it would not be quick and easy as it involved having to deal with all the 'behind the drywall' infrastructure, electrical, HVAC, gas, and plumbing. All has been completed and we are quite pleased with Ed and his team.

Patrick Fuller

2019-04

S&A remodeled our kitchen and master bathroom and did a great job. It looks beautiful, and it went smoothly all the way through. The design process was exciting, and they listened to our feedback on what we wanted done. The crews were terrific - professional and cleaned/swept the rooms after they were done each day. Would definitely use them again. Have already recommended them to others.

Sarah Alexander

2020-04

I highly recommend S & A Construction. We just had our kitchen and two bathrooms remodeled and the entire process was very smooth. We were working within a very strict budget, and I appreciated the way Ed guided us as we made decisions and selected the new materials. Each of the crew members who worked in our house were extremely courteous, respectful, and accommodating; and the new spaces are beautiful. Communication with our project manager throughout the entire project was also easy, consistent, and timely. If we look to make any changes to our house in the future, we will definitely call S & A Construction!

Darlene Watson

2019-04

Update from last year: S & A completed master bath renovations last year, so I did not hesitate to contact them recently when I was ready to update my kitchen. Ed was extremely helpful and knowledgeable in helping us select everything from the kitchen cabinets to the tile, granite countertops and flooring. I can’t say enough about how wonderful his office staff is! The work crews were amazing! They showed up daily on time and cleaned up before leaving every evening. We absolutely love our new kitchen!S & A Construction remodeled my bathroom and they done an outstanding job. The workers were so knowledgeable and very professional. I just love my new bathroom. I'm planning to do more renovations to my home in the near future and I will definitely call them to do the job.

Jim Mulholland

2020-04

Did not do right by this customer.S&A completed renovations on our home in May, 2017. While their work was not substandard, it certainly was not excellent. For example, finish work was not done well (walls left uneven, floor staining not consistent, very sloppy painting) but we paid in full & re-did some of these items on our own with other contractors.In June 2019 we were surprised to hear from the City of Raleigh Building Services that our renovations did not have final inspections completed. We called Ed, owner of S&A Construction, expecting him to take responsibility for completing this process (getting permits re-activated & scheduling final inspection) as the permit is based on his work in our home.Ed claims that having the final inspection was "not important, no big deal" and that if we were to sell and the buyer balked, he would then step in and get final inspection. Of course, this did not sit well with us, did not want to wait until we had an issue to take care of this. We pressed Ed to do the right thing. Unfortunately, we were very disappointed when he told us that this was now our responsibility - he stated "it's your house so you need to have this finalized". He went on to explain that he had paid for the final inspection (he sent us his receipt) but determined that was the end of his responsibility, even if the final inspections had not occurred.Thus, we ended up having to pay $250 for the re-permit / final inspection to put this matter to a proper close. We feel an ethical business owner would have completed the permit process to ensure that delivered as promised (and paid for).

Lolli Trolli3

2018-04

S&A recently completed a kitchen renovation for my husband and I. From the very beginning we were extremely pleased with Ed, his office S&A recently completed a kitchen renovation for my husband and I. From the very beginning we were extremely pleased with Ed, his office staff and work crew. We have been in our home for about ten years and our kitchen just needed a fresh modern look. I must say that my husband and I were completely amazed at the transformation. We told Ed what we were looking for and left everything else completely up to him. He chose a modern approach and selected stark white cabinets with a contrasting grey center island for the cooktop. The granite and the ceramic tile flooring was absolutely beautiful. We absolutely love our stunning new kitchen! We will probably renovate our master bath in the coming months and we definitely will not hesitate to use S&A again!eft everything else completely up to him. He chose a modern approach and selected stark white cabinets with a contrasting grey center island for the cooktop. The granite and the ceramic tile flooring was absolutely beautiful. We absolutely love our stunning new kitchen! We will probably renovate our master bath in the coming months and we definitely will not hesitate to use S&A again!

J K

2018-04

I decided to take the time to write a review about this business. I’velived in Raleigh all of my life and have seen it grow by leaps and bounds. There are very few businesses and people who take pride in their work and S & A Construction is a business that provides excellent customer service, quality work and dependablity.In 2013, when I purchased my home, there were several repairs that needed to be made and I called S & A. First they came out and gave me an estimate. Next we set up an appointment that was conducive to my work schedule. On the day of my scheduled appointment, they arrived on time and performed the work that I requested while I was at work.When I came home, the work was completed correctly and I was very pleased. They also cleaned up behind themselves and there was nothing missing from my home and my dogs were perfectly normal.Thus far this company has completed the following for me: purchased and hung blinds, installed fence, repaired holes in walls, painted walls, painted my deck, etc.I’ve even referred S & A to family and friends who have also used them. For one relative S & A remodeled their whole kitchen.When I had issues with the HOA not making repairs to my property, the owner personally cane out and reviewed my property and provided an estimate of the repairs.These guys are nice, fair, honest and reasonable. I’m very pleased with the work performed in my home and I will definitely use them in the future.

Sheryl Johnson

2020-04

I just finished a kitchen and bath remodel. The entire process went well and the team was very professional, helpful, and in constant communication. They met ALL of my expectations and the final product is beautiful, materials are top quality, and professionally installed. Anything I asked to change or add was handled quickly and exactly as asked. I Would not hesitate to hire Ed, Kathleen, Shauna and construction team in the future!!

Chris & Beth Hohmann

2019-04

We could not be happier with S & A. Ed and his team delivered exactly what they promised and exactly what they quoted in remodeling our kitchen. From selecting the countertops, back splash and flooring to the actual construction, Ed was there every step of the way. Whenever we had a question, he or someone from the office got back to us right away. And we can’t say enough about his crew. The guys were in our house every day for a month (working Saturdays) and were polite, friendly and flawless in their work. If you’re considering a project for your home, I can’t recommend S & A highly enough. They made the process so easy for us, and the results were spectacular.

Irena Matthews

2015-04

very professional very clean very creative i would recommend them to everyone in the Raleigh area. what makes S&A different from other construction companies is that they make you feel like family. They have a gallery of inventory in their office, and everything is so personalized. they make you feel like you're the only customer they're working with. just very nice change of pace from other companies that are more strictly business. S&A actually make u feel like they genuinely care. yeah like i said i would recommend this company for family friends and they were good enough to write a review about which i dont usually do.PS we used them to pretty much remodel the whole living room master bedroom and master bathroom.

tim mcclelland

2019-04

Excellent service and quality. Everyone from owner, project manager and construction workers were awesome, kind and professional. Very patient in the design of my bathroom. Their care to ensure my satisfaction went beyond my expectations. Needless to say, my bathroom looks beautiful. Well worth the cost. My dollars were not wasted and I will use them again to remodel my other bathrooms and kitchen.I would recommend them if you are considering remodeling. Sheila and Tim McClelland

Carol A.

2019-04

Our large remodel project (which included our kitchen, laundry room, 2 1/2 bathrooms, all the flooring on the entire first floor, fireplace and painting) was just completed and we couldn't be happier. Ed, Kathleen and Shauna were a pleasure to work with from beginning to end. The workers on site were amazing...very professional, friendly and helpful.

Mona Butler

2019-04

Run as fast as you can from this company! The owner is the most arrogant, narcissistic man who actually compared himself to a “chef who doesn’t like to be questioned” when it came to different aspects of our job, and if you do question him, he is verbally abusive to you. I wish I could say the quality of the job outweighed these aspects but it doesn’t. We had a full kitchen remodel, cabinets and tile flooring, and new carpeting laid throughout the house. Not only did Ed arbitrarily change the color of the carpet we ordered because what we wanted was on backorder and presumably he did not want to wait to finish and get paid, something we reluctantly agreed to after the fact, but the tile flooring was a disaster. Tiles became loose from the beginning, and while those few were fixed initially upon project completion, S&A continued to look to other causes for the problem as more and more tiles came up over time. In the end, Ed washed his hands of the problem, blaming it on inadequate supports under the house which, even though we fixed, had absolutely no bearing on the problem as even the Structural Engineer said tiles should not have been coming up in areas where they were because there was adequate support. Even the tile manufacturer told us that lack of support underneath the house would not cause those tiles to come up had they been installed correctly. We battled Ed for more than a year, as more and more tile contractors inspected the work he did in our home and said he did not use the proper setting materials and that is why the tiles were coming up, but S&A would not even take our calls. In the end, we had to replace our flooring just within the past couple months and, absolute truth, all but a handful of the tiles in our very large area that was tiled by S&A Construction (hallway, kitchen, eat-in area, bay, laundry room, bathroom, and closet) came up cleanly, in one piece, with extremely little to no setting material on the back. They looked nearly identical to new tile right out of the box. The only tiles that were somewhat broken in being pulled up by the new flooring crew were ones that had been cut and put in corner areas around the project. The other tiles came right up as they would not have had they been installed properly. As if this weren’t enough for you to find a different contractor, any other contractor, Ed was not properly licensed when he did our job, and likely all other jobs he did during that time as well, despite his lawyer telling us he was. If I could give no stars, I would.

Blake Phillips

2017-04

S&A remodeled our entire downstairs including kitchen, dining room and living room. The design is beautiful. The on site staff from S&A as well as the office support were great. They were timely, polite and cleaned up after themselves. The work was done at very competitive price and we are very satisfied.

Andrea Updyke

2021-04

Have had an appointment scheduled for nearly 2 weeks to get an estimate for adding a shower to our bathroom. After waiting an hour and 15 minutes past my appointment time, I receive a call from the business letting me know they will not be able to work on my home because they "only do full room remodels". I said, this would have been a full remodel of my bathroom, something they could have easily followed up on or cancelled the appointment in advance. It is wholly unacceptable to allow me to sit here for over an hour waiting for someone who would never come. Terrible business practice and I will be using another company for my full room remodel. If I could give zero stars I would.

Mike Stellpflug

2019-04

Update (-1 star): after two years, had to basically redo floor tile/stone and grout because the hacks at S&A used dabs of construction adhesive in place of proper thinset, and didn't properly support the floor.Original: Turned out well, but process was very painful.Reactive project management causes many “emergencies”:About 10 requests for our time with less than 24h notice, e.g. "I'm stopping by in 30 minutes to go over the colors". Even if you were clear that you are working and can't go home, he calls again to tell you how he drove all the way and will wait for you to get home.Over-Budget:When I wrote the estimate, I didn't know our electricians would screw up so much (+$500). "Allowances" are great in theory, but then he just buys junk without asking and charges you $300 more than the same thing at Lowes, FROM Lowes (plus labor)!Manipulative:We selected tile in the office and AFTER starting demolition two weeks later, they told us that it had a 2 month back-order (or 4 month, depending on who you ask). We were pressured to use a totally unrelated substitute (on sale?), but eventually convinced him to use our second choice. Update: called to ask for this review to be taken down without justification. The crew is very friendly and efficient, but seem pressured to do hasty work (they often work late hours).Mess:Tire ruts in the lawn. Majority of a broken window still in grass (don't go barefoot here!). Many screws and razor blades in the driveway. Ridiculous dust throughout house and garage, even though work was confined to one bathroom, accessed by the newly stained bedroom carpet to the point that we spent $3k to replace it. On first day, Ed told his crew they were "stupid" for hanging plastic to block dust because it would slow them coming in and out.NOT a "custom builder" (adversarial about design):e.g. "don't worry, we can merge the fan ducts, it meets code" (luckily the HVAC guy new better). "The shower drain you like will never work". "Lights should always face down" (later commented how facing up looked "much better").Redo Redo RedoWhite paint all over stained door frames, door handles, door hinges, outlets, switches, floor, counter, etc. After complaining, 85% of the "oops" were scraped off. I sealed the tile myself because the “waterproof” grout absorbed water like a sponge.ScheduleThe bulk of the work was only a few weeks over schedule, but some of the finishing touches dragged on.Finished productIf you have time and experience to babysit, it should turn out nice.

Janelle Ebersole

2022-04

While we needed to follow up on items, it was taken care of. Ed and Misty were always easy to talk to. We certainly enjoy having a covered front porch and back deck.

Mark Jurney

2017-04

Won't be using in the future. had kitchen done.. tile floor and counters last year in May, but because 'it was done over one year ago' (Sept. now) they won't fix the two tiles that have come loose without charging for it.... nice!

Karen Brennan

2021-04

I've used S&A construction for many projects. The attention to detail and quality work is outstanding. Highly recommended!