4.8 (136)
318 W Millbrook Rd STE 105, Raleigh, NC 27609
(910) 835-5914
southernpremierroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Morris
2024-04
Evan with Southern Premier was our rep, amd fantastic to deal with!For reference, I am a building inspector and licensed general contractor, so very familiar with contractors and quality workmanship levels. Southern Premier performed an outstanding roof install at our home after storm damage occurred. They handled the insurance company aspect, and had excellent communication throughout the process. I will recommend them going forward whenever possible.
James Clark
2024-04
Bryan Carver, and the team at SPR went above and beyond helping me with a much needed roof replacement. From claim, to install, they were always available to answer any questions or concerns I had. Top quality materials, and amazingly fast installation. (5 1/2 hours from start to finish!) I highly recommend!!!
Frankie Smallwood
2024-04
Evan came by and mentioned that I might be able to get a roof replacement. We called the insurance together and he spoke with them and set up the inspection. I didn't have to do anything else. The work was done to our satisfaction. Great work crew. I recommend them
R B
2024-04
Josh and the Southern Premier Roofing team did a great job for us. They were prompt to respond to our request and to help us with our roofing needs. They thoroughly evaluated our roof and made sensible, trustworthy recommendations. We’d definitely consider using Southern Premier for future roofing needs.
Stuart Nelson
2024-04
There was a knock at my front door a couple of months ago. I looked at my Ring doorbell camera and didn’t recognize the person standing on my porch. I don’t normally answer the door in situations like that but, for some reason, I did this time. There was a guy there who told me that there appeared to be storm damage on my roof and asked if I would like to have a free roof inspection. Unfortunately for the honest roofers, there have been numerous instances of scam artists doing the door-to-door thing. My inclination was to tell him I had no interest and thank you for stopping by. For reasons still unknown to me, I told him yes I was interested. That afternoon Evan came and did the inspection. He said there was a minimal amount of hail damage and that we could file a claim with my insurance company but he, of course, could not speculate on what the company would say. The company sent its adjuster here to do an inspection and he recommended the roof be replaced. Two days later I had a direct deposit into my bank account and the replacement was scheduled for two weeks later. Evan was involved in each step of the process and was the consummate professional. His care and concern for the customer and for his company was evident throughout the process. The roof was installed when scheduled and when the crew left there was not a trace that they had been there. The entire process was flawless and this was due, in large part, to Evan’s involvement. Nothing was promised that was not done. I highly recommend Southern Premier Roofing to anyone in need of a roof replacement.
Guitar Hero
2023-05
We used Southern Premier Roofing to work with our insurance company for a roof replacement. We worked with Evan and everything went extremely smooth and the roof looks well installed. We also had 5 skylights replaced. We have a fairly large house with 4 car garage as well as front and back porches so there is a lot of roof. I would recommend this company.Services: Skylight installation, Roof installation
EIFFEL LIGHTHOUSES
2024-02
I met Evans at my home and he was a very knowledgeable representative of Southern Premier Roofing. He performed a thorough inspection of my roof and found it to be defective from a recent hail storm. My insurance company was aprised of the damage and approved the replacement of my roof. Evans and the entire Southern Premier team kept me informed of the process and performed flawlessly replacing my roof. I'm 100% satisfied with the quality of work rendered and would highly recommend Southern Premier Roofing for all your roofing repairs and replacement.
Jack Hart
2024-01
Evan Thomas came out to do a roof inspection, hesitant of what I’d hear. The minute I met him, I felt comfortable and knew I could trust him. He did a complete inspection and honest evaluation. Southern Premier Roofing would be my first call if we ever need anything. Evan was great!!
Pam Eubanks
2023-12
Brent was fantastic to work with as well as everyone in the office! They helped us with the mistake done by the insurance agent and saved us money! I highly recommend this roofing company! They did a fantastic job and their guys did a great job with the cleanup as well!
Aaron Brower
2024-02
SPR came out and inspected my roof after I had a leak and determined that it was due to hail damage. They engaged our homeowners insurance company to assume responsibility for the claim. After weeks of working with the insurance company and perseverance by SPR, they were able to get a full replacement approved through insurance. The process was simple and they handled nearly everything. My new roof looks great and I was only out of pocket my deductible. Highly recommend SPR.
CAREY HODGES
2024-02
Very pleased with roof replacement. Josh Howland very knowledgeable in roof replacement, different shingle products, insurance claims process,and always provided timely updates. Always felt I could trust his recommendations, an outstanding young man. Shinay Steckel ensured all paper work was easily completed. Thanks for making my roof replacement a great experience.
Brett Danforth
2024-01
The quote, insurance approval and installation process were great. Unfortunately we had one issue with siding that needed to be fixed and it has taken months to get it resolved. Crews were sent unannounced without instructions multiple times and it has taken more than 10 follow-up appointments to get everything finished.
Ashley Smith
2024-04
Southern Premier Roofing has been great to work with. Their outstanding communication during the process has made the process seamless.
Doc ill
2024-02
Bryan and Jeff made the process of re-roofing my house quick and easy! They even handled filing the claim with our insurance. Would recommend!
Rebecca Hingston
2024-02
Josh was professional and friendly. He thoroughly explained all steps from assessment to installation. He is an asset to Southern Premier Roofing!! Thanks Josh
Paul Romano
2024-04
Brent was great! Excellent service. Highly Recommend.
Alan Herriman
2024-03
Bryan and the team were great to work with! They made replacing my roof easy and quick!
Jonathan Smith
2023-05
Like other reviewers I too had different roofing companies come knocking on the door asking to do inspections. While they were talking it felt more as a Sales pitch rather than actually trying to Help me and my family in protecting our home with a new roof install.When I was ready I called the same Sales Rep (Evan Thomas) that my parents used a Year back.As soon as talking with Evan he was very knowledgeable and didn't try to "sell" me a roof but rather tell me what was going on after he inspected our roof. Evan made the process very easy and explained everything to us up front. The next day our Insurance adjuster came out and agree'd with Evans estimate.Our Roof was just installed a couple days ago and we're very happy with the outcome. It actually didn't take as long as we thought it would. The Roof crew was very vigilant about laying down tarp and moving some of our items out of the way to protect from the old Shingles etc. They were also very good about cleaning up the mess. Be aware, that they aren't perfect and may miss some nails or debris, so as the homeowner do your do diligence is making sure that your yard or drive way is free and clear. Evan is also doing another walk through to make sure there isn't any nails or debris.Overall we are very pleased with SPR and would recommend them to any home owner that needs a new roof. They do an amazing job!!Thanks again Evan Thomas, it was a pleasure working with you sir!!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
Linda Mason
2023-05
Southern Premier Roofing did a fantastic job installing a new roof on my home this week. I did my own research and came up with a list of companies I wanted to contact and Southern Premier was on my list. Coincidentally, the very next day Josh Howland was at my door. From start to finish, Josh helped me with this process. Very professional, not intimidating at all. The crew that showed up to perform the roof installation were there bright and early...and they worked! All were very efficient at their job. One crew member even helped me chase after my little dog that escaped from the house... thank you very much to him! The on-site manager was very helpful and professional, everything looked great when the job was done.My experience with Southern Premier was very positive. I've had several other roofing companies ring my doorbell, but all I heard was a sales pitch. Josh Howland was different than those others, he listened to my concerns and walked me through everything. It all starts with the front man. Josh was very professional, but down to earth, easy to speak with and explained everything during this daunting process. I would not have purchased a new roof from Southern Premier Roofing had it not been for Josh. Thank you again!Service: Roof installation
Sparky
2023-05
Roof and gutter replacement after hail damage. At this point I’m still in the contract stage, so far no physical work has been started. However, I just want to say these guys have been awesome in the planning and financial steps to date. They worked directly with my insurance company, have always been on time for phone calls, appointments and follow ups and are just a real pleasure to work with. Work starts soon, I’ll come back and update once the work has been completed.Update! Work was completed during week of July 4. Total roof replacement and total gutter/downspout system replacement on 2600 sq ft, 2 story home. Excellent job! Work was completed quickly, a miscommunication about removing the old satellite dish from the roof was remedied within a couple days and it all came in as promised, financially, quality and completeness as agreed from day one. After 2 months all is working great and looks fantastic! Special shout out to Morgan who handled all of my questions and was always available with answers the same day I reached out to him. Great work Southern Premier Roofing, you are a model of service in times when that is difficult to find. I will gladly recommend your services to anyone!Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation
Marajen Denman
2023-05
While the installation of my new roof has not taken place yet, I am so impressed with Evan, the representative who came out and walked me though everything, I wanted to go ahead and write a review for him. If the roof Southern Premier installs is as quality as Evan’s service I will write another review to praise the company at large. Evan went above and beyond helping me understand all the details, as well as even getting on my roof and nailing down some trim that was coming up … something that was not a requirement of his job as a sales rep. All of that to say, he deserves every bit of the 5 star rating above and I look forward to the new roof he will ensure is installed in the next few weeks. Thanks. Southern Premier Roofing for having the good sense to hire such a quality young man as Evan.
Sonya Pace
2023-12
So far the experience has been great. Jeff has me set to get my new roof. I look forward to the after pics.
traci bush
2023-05
Morgan Moss has made the daunting task of replacing a roof extremely easy and stress free. I have been dreading this process for a long time and he walked us through it and made it easy to understand. He was very knowledgeable and punctual. I especially appreciate that Southern Premier Roofing helps with the insurance process. I am very happy we with this company and will definitely recommend!Services: Roof inspection, Roof installation
Jeremy Davis
2023-05
Morgan has been a consummate professional throughout the process. He explained the entire process start to finish including working with our insurance adjuster throughout the approval process. He didn’t “sell” us on Southern Premier Roofing…he didn’t have to. Instead he spoke to the value of relationships with homeowners, insurance companies, adjusters, subcontractors, manufacturers…everyone end to end. Morgan impressed all along while conversationally pricing value, again, not “selling.” Excellent experience.Services: Roof inspection, Roof installation
Antony Thomas
2023-05
Morgan Moss was extremely instrumental in helping me to get my roof replaced due to our recent hail storm and hurricane. He personally inspected my roof, shared with me the areas of damage and met with my insurance company’s inspector to compare notes. After my claim was approved Mr. Moss reviewed the claim to ensure it aligned with the damage he identified. He gave a thorough walkthrough of the installation process and worked with me to identify the shingles of my choosing. I can honestly say working with Mr. Moss was a painless and very educational process and I will refer to other neighbors and friends.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
Jason Taylor
2023-11
Shawn and Jeff were both personable and professional. Great communication with us and our insurance company.
Janice Wong
2023-05
Southern Premier Roofing replaced my entire roof, which was damaged by hail and wind, the entire team were helpful, and the process was smooth and easy. Especially thanks to Evan Thomas, he has assisted to file the claim with my insurance company, explained the process clearly, answered any questions I had, and followed up everything from the beginning to the end! Thank you again for the professional services, I would recommend these guys for roof replacement!Service: Roof installation
John Currin
2024-04
Excellent work and customer service. Evan followed up timely with every commitment he made.
marc grant
2023-05
The whole experience with Southern Premier Roofing was outstanding. Even the door to door sales guy was great but Fabricio was outstanding. He was very friendly, patient and knowlegable and he met every expectation that he set. And I couldn't be happier with my new roof! I don't write a lot of reviews but my experience with Southern Premier roofing and especially Fabricio made me want to take a minute to highly recommend this company.Service: Roof installation
Terry Kaufman
2022-05
We had been approached by numerous roofing companies over the past two years about replacing our roof, but the Southern Premier representative was the most professional, and the time he spent with us made us feel confident that the job would be done well. We couldn't have been happier with the price, the process and the end result. We highly recommend this company.Services: Roof inspection, Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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