4.6 (80)
244 Callahan Koon Rd, Spindale, NC 28160
(828) 287-4343
fountainelectric.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erich Knobil
2024-04
They did a great job, and were professional yet friendly for the entire process. Gary and Steve installed smoke detectors, outside lighting, and a ceiling fan. They were a delight to work with. We will definitely use them again.
sheila ledford
2024-02
Talking with Tonda was so easy. She was a great help! Then Isaaccame on our first service call and was fabulous. Today we needed another call for something different and Lexi was wonderful! If you need electrical service, don't hesitate to call Fountain Electric...they earned their five star rating!
Ann Costello
2024-05
Gary and Steve did an awesome job working at the Camp the last 2 days. We really appreciate all the work they completed.
Marilyn Bell
2024-01
Had an electrical issue, called first thing this morning. They were able to come out by 11:30 am. The technician Kenya was so polite, humble, and amazing in his attitude to diagnose and fix the problem. Would highly recommend this company for any electrical work.
Princesses Tutt
2023-11
Shout out to Caleb! He was very informative and did a great job with repairing my socket back into the wall. Caleb is truly an asset to your company. Denise!
Quentecia Jones
2023-05
I’m very pleased with Mr. William Nunez he drove over 1 hour away to do my service came here figured out the minor issue in less than 3 minutes asked questions on any issues 4 outlets needed to be replaced he cleaned up each area after himself he was very very quick explained the job details he cleaned the floor area as well and to top it off this man prayed for me I really needed those words of life I highly recommend his service and company very top tier thanks !!Services: Electrical wiring installation, Electrical panel replacement or upgrading, Electrical outlet & switch repair, Electrical outlet & switch installation
Jaime Quezada
2023-06
I'm very satisfied with the quality of work and professionalism of both Jason and Eric. Jason has done quite a few things on my house to my satisfactionand will definitely continue to request his services.. Eric did some work for the first time and I am satisfied with his work and professionalism. I definitely recommend Fountain Electric and highly recommend Jason and Eric.Services: Light fixture repair, Electrical outlet & switch repair, Electrical power restoration, Electrical outlet & switch installation
Craig Reynolds
2023-07
Always on time (early!) always fix the issue, always reasonable price, always polite professional technicians, Fountain Electric is my mobile home parks ALWAYS electrician! They are simply the best!Services: Light fixture installation, Light fixture repair
David Holycross
2023-05
The electrician that arrived was very knowledgeable and worked quickly to resolve the issue. He used great troubleshooting skills to narrow down the problem, even though the breaker box was poorly labeled. Very friendly and left a feeling that the work completed was safe.
Jamie Rutten
2023-05
Highly recommend Fountain Electric & Services. After several months of reaching out to local independent electricians with either no response or no interest in helping us solve our problem, Fountain was able to get us scheduled within two days of calling them. They were timely, professional and were able to install our new ceiling fan and resolve our wiring issues at our short term rental property. Will 100% use them again if the need arises!Services: Installation, Light fixture repair, Fan repair
Jacqui
2022-05
I don't typically leave reviews if they're not 5 stars, but this experience with Fountain Electric was so negative that I felt it imperative to leave a review. I have never been so disrespected as a customer as I was by Tom.We had an installation scheduled for today. Yesterday, we contacted Tom, our contact with Fountain, via email with pictures of the installation site to ask if it would change anything in the quote to move the site to the other side of the wall. He responded with a clarification question but never answered one way or another. He was on a job site, as we expected he may be, but never got back to us by close of business.Fast forward to today, we were fully expecting to have the installation done. We never received any phone calls from the company. Our schedules were cleared in order to be present for the installation. Upon pulling up the email account, we see that Tom has taken it upon himself to cancel the installation (via email at 4:43 AM). I believe this was a misunderstanding that we wanted to redo the quote, rather than receive a yes or no answer to a question.I called to discuss and express that we did not wish for the quote to be redone, but would like to move forward with the installation. Tom had already rescheduled his workers for other jobs without ever requesting confirmation that, that was our wish. He was unapologetic, rude, dismissive, and spoke over me, increasing his volume as he continued to express that if I had only seen his email, none of this would have happened. I was simply looking for acknowledgement of the miscommunication. It's not that difficult to listen to a customer's concern and express understanding.Blaming the customer is bad business. Tom should have called to discuss this change at the start of the day. I could have understood the miscommunication but will not accept treatment of this sort from a company that I am paying. Tom canceled the job rather than bothering to acknowledge the situation...saved me the trouble.Stay far away. This company will never receive my business or recommendation again.
Mauramay
2023-05
Fountain electric responded to an electrical issue I had through Duke Energy. The young gentleman by the name of Cole came out to handle the issue. He arrived promptly at the given time, he was not only professional, knowledgeable but very personable. I would like to thank Cole for all he did, he went above and beyond his call of duty.Services: Light fixture installation, Light fixture repair, Electrical wiring repair
Tiago Alencar
2022-05
Very prompt, professional and friendly. Best, fastest and hard working crew I have ever seen. They replaced my hot water heater in no time and went above and beyond. Everyone I spoke and worked with from the office to the crew, was so nice and very fast in responding and getting the job done within hours of calling. Couldn't be happier.Service: Installation
Colleen B
2021-05
I have used Fountain Electric twice and they have been great! They are professional, knowledgeable, and efficient. Robert, my tech for both appointments, was very informative and professional when working with me. Very pleased with team, work, and price.
Scott WilliamJ
2021-05
I am pleased to compliment the team at Fountain Electric for the excellent service they provided in wiring my new 36 by 45 foot garage/worksop. From the organizational, communications and scheduling skills of Tina in the office and the fair and thorough estimating and directing skills of Tom overseeing the the technicians,; Grier, Dylan, Jake and Bob, the work was done professionally, neatly and with care. I was extremely impressed that unlike many contractors, they came when they said would. If there was a delay or a change Tina always called and notified me. I was also pleased that at the end of each work day, Dylan and Grier took the time to clean up and organize their supplies and waste before they left. The technicians also went to great lengths to do the exposed wiring in a neat and organized way that reflected their desire to do the job well and go above and beyond my expectations. I will certainly use Fountain Electric again in the future and recommend them highly!
Bryan King
2020-05
I have been a client of Fountain Services for. more than 30 years. They have been there for me for everything from PLC upgrades, LED warehouse lighting installation, major motor replacement, Legacy equipment troubleshooting. etc. If you have a project large or small, I recommend you give this company a call for a consult. Your will be impressed with their desire for you to receive the best service, the best product, and the best results. These folks want to get you back in business if you have a break down, and will provide you with excellent service and support during an expansion or new construction. B King
morgan Bass
2023-05
I hired fountain electric to come and fix my water heater which had burning wires. I paid in advance and the service was unable to be completed in the time I needed. They promptly refunded me without any issues.
Mariah Woods
2022-05
Had a technician come out and check out panel box. The tech was very nice. He called his boss and got us a estimate (which was 1,200) and said the lady would call Monday so we can order parts. All this happened on 4/29/22 (Friday) so we waited til 5/2/22 (Monday) to receive a call from the lady who order parts. It is now 5/4/22 and still no call back!! It has been WELL OVER 80 degrees this weekend and they have not made their customers a #1 priority!! Thank God for a FAMILY FRIEND who came and fixed our problem/concern and paid way less than what the estimate given.
Sherry Watson
2023-05
Eric & Robert did an excellent job for us on 2 remodeling projects, one in Hudson & one in Hickory. They were professional and a pleasure to work with!Services: Electrical wiring installation, Installation, Outdoor lighting installation, Electrical fixture installation, Electrical outlet & switch installation
Isaac Adkins
2023-05
Your technician, Mr. William Nunez made my day. He was professional, friendly and informative. He resolved my issue and educated me also. It was a pleasure to make his acquaintance.Service: Electrical outlet & switch repair
Cooper Flack
2020-05
I've used Fountain Services for many years both for residential & commercial services. Their employees are extremely professional and reliable on getting the job done correctly the first time! In addition, they invest back in the community through sponsorship's and donations. We are extremely lucky to have an employer who cares about the community and it's employees!
Kim Keever
2020-05
Rutherford County is lucky to have a company like Fountain Electric. They recently did some work for us and were both professional and knowledgeable. The team who completed the project was informative and kind. We cannot thank them enough for helping us out and appreciate all they do for the community. We will definitely use them again and I will refer everyone I know.
Crystal
2020-05
Fountain Electric recently completed a lighting job at my place of employment and we couldn't have had a better experience! Everyone on the crew was very professional, knowledgeable and completed the job faster than we expected! What a great company!!
Beth Lawson
2020-05
I am an employee posting my experience with the company. The management and the whole team cares and wants to exceed our customer's expectations. Every member of the team has an important job and takes their job seriously even when we are having light-hearted fun during the work day, our work gets accomplished. The company as a whole values employees and customers alike. Our belief is that we all must exhibit Mutual Respect, Honesty & Integrity, a desire to learn and improve, and be accountable for ourselves and our actions. I think that's a big part of what makes this a Great Company.
Greg Junge
2020-05
I have used Fountain services for electrical needs on renovation projects for my customers. As a general contractor I've enjoyed having them on our projects, They come when they say they will and do what needs to be done! Great company would highly recommended very professional!
Sarah Molina
2020-05
Fountain is an employee development company that truly cares about the success and growth of their team members. Fountain offers a pathway for advancement for all employees, with competitive pay and benefits. Management is very friendly and accommodating, and the workplace culture is very positive.
Michael Reel
2019-05
Worked here for 4 years there's not a better company out there to work for. Was treated like family even while I was deployed the owner Terry fountain checked on me a few times and I still received bonuses while I was gone even though he didn't have to. If you get the chance to work for him you'll learn that there your family not just a number.
Jeannie Conway
2023-05
Robert and Gabe were excellent and so very easy to work with. They are the BEST. We highly recommend them to anyone.Services: Fan installation, Electrical inspections, Electrical wiring installation, Light fixture installation, Electrical outlet & switch relocation, Electrical panel repair, Electrical outlet & switch repair, Outdoor lighting installation, Electrical wiring repair, Electrical fixture installation, Electrical outlet & switch installation
Bryan Bass
2023-05
Quick and easy fix. They came out, assessed the problem, and fixed it. Everyone I have talked to on the phone and the technician that came out, we're all very nice and professional. I will be using their services again. Thank you
Lynda Johnston
2019-05
I will post this every day because the owner of fountain electric Terry Fountain removes negative reviews. I call fountain electric for an estimate to put a plug in for my pool I just had installed . The estimate was a little over $4000. Yes $4000 people I was told by their service dept that covered supplies and 2 men 10 hours of labor to dig a trench around my pool and install a plug so the building inspector could inspect . I guess the 2 men were going to dig a 30 foot trench with plastic spoons. I called another electric company they did the work according to code I took one man 3 hours and he charged $406. Yes people that was the same job for $406 not $4000. Shop around people. Terry Fountain’s staff thought it was funny. I have left a message for Terry Fountain to call me and explain this to me but he does not return calls and is not available. My guess is is at his beach house spending consumers hard earned money.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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