4.6 (36)
197 Goodman Rd, Troutman, NC 28166
(704) 881-1234
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robbie Puckett
2022-05
Awesome company! Seriously, if I could give Lance and his crew more than 5 stars I would. Lance gives you a fair affordable price and he communicates exceptionally well. Lance did everything he said he would do when he said he would do it. His roofing crew is phenomenal. They showed up right on time and worked hard all day getting a lot of work done. My project was a big project and these guys knocked it out quickly. I'm so glad I hired Storm Stopper Roofing. I'm very satisfied and you will be too. Give Lance a call for your roofing needs. You won't be sorry.Service: Roof installation
John Bliss
2019-05
When I called and spoke with Lance, I knew by the first conversation this was our guy.He was very friendly, knowledgeable and took the time to explain things that made the process of a full roof replacement easy, (kinda scary honestly, my first home etc).He came to the house and took measurements and talked about options that we would have.We met up again, and he had estimate and options that we could look over in hand.It was very simple process, working with Lance.Communication, professional, hardworking group I highly recommend.UpdateNow the job is done, I don’t have much more to say that hasn’t been posted in other reviews, Lance and his guys are great.Lance was on point throughout the entire process, from inspection and estimates to the job being done. He and his crew went the extra mile making sure we were satisfied with the job done.Needless to say, very satisfied. Very fast, professional and knowledgeable work done. Thanks again, Lance! I would recommend him and his guys to anyone needing any roof work done!
Alexis Gibson
2020-05
The whole Storm Stopper team was FANTASTIC. From the second we contacted Lance to arrange a consultation, we have had excellent customer service and responsiveness. The attention to detail and thoroughness was priceless. The whole crew came first thing in the morning as scheduled and handled the whole the process with so professional. We were able to upgrade to the lifetime shingle with not a huge cost, which is exactly what we needed. They also worked very well with the homeowners insurance company, were present during the adjustment, and every other step of the way. I would recommend Storm Stopper Roofing over and over for anyone looking to have their roof done and receive quality work in every way. THANK YOU!!!
Daniel Myers
2023-05
Lance's team was super quick they had the roof done in one day. They were polite and even helped me move items away from the house before they started. Lance was easy to work with and I definitely couldn't beat the price.
Allison Lee
2019-05
They did a great quality job. Lance is very detailed oriented and it shows in the work. I highly recommend him and his crews. Great job on our roof addition and matching the ceiling and roofing. We couldn't have asked for anything better!Used Lance and his crew again for another project and once again they were amazing!! Thank you for your help and attention to detail, the quality shows!
Autumn Moheyer
2020-05
Lance with Storm Stopper Roofing was tremendous to work with! He certainly adds that personal touch by meeting with you, discusses your options, explains in detail everything that’s involved, is on site during the job and ensures everything is up to your standard by the end. He is extremely professional and a great communicator. His team provided excellent work in a timely manner and were meticulous with the clean up. I would highly recommend Storm Stopper Roofing and would definitely hire them again if needed.
SANDRA ANDREWS
2021-05
I would highly recommend this company. From start to finish they were very professional. Daniel helped walk me through the claim process & was here when the adjuster came. Crew arrived as scheduled and they worked very well together. Lance was on site the day of installation & performed a thorough inspection once the job was complete. Lance & Daniel were always available with any questions I had. Best experience all the way around!Services: Roof inspection, Roof installation
Michael Palmer
2020-05
Lance was great to work with. The quality of work was top notch and his price was several thousand dollars below the next guy. This is the second of our rental units that he's done for us and in both cases we are very satisfied with the work and the price. You'd be crazy at least to not get a quote from him if you are looking for a new roof.
Zachery Gettys
2020-05
We recently replaced a 40+ year old roof on an 80+ year old house. The Storm Stopper team responded quickly and came out for an initial review of our roof after a leak formed due to a big storm. Our whole roof needed replaced, and now that the job is done, we couldn’t be happier. It not only looks great, but we are confident that we will remain leak free for many many years to come! Thanks you Lance and your team! I highly suggest this crew to take on any of your roofing needs!
Todd Evans
2020-05
I highly recommend. Lance was easy to work with....we kept in constant contact via text message. Got the job done in a timely fashion....on a weekend! My roofing issue has been resolved....his guys did a very nice job. Very important.....great customer service.
Amy Hallowell
2019-05
Lance and his Crew did an amazing job on our roof! Professional and hardworking. They really went the extra mile. This was our 1st experience with replacing a roof and he was extremely knowledgeable and helpful!! Would recommend to friends!
Christopher Walker
2022-05
DO NOT USE THIS COMPANY!!! This has to be the most unprofessional roofing company in North Carolina. Lance and his crew left my yard a wreck. There were nails, lumber, and other various roofing materials sprawled out everywhere when they got done. Never came back to clean up, my carport was NEVER FINISHED. I have made numerous calls and attempts to contact Lance and haven't heard anything in months. He is the epitome of bad business. If I could give less than 1 star I would. I could not stress this enough. DO NOT USE THIS COMPANY!!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Kristen Smith
2020-05
Great roofer! Lance’s crew did a great job on my new roof several years ago! But his customer service doesn’t end there. The terrible storm last week left a tree limb on my garage that I was worried about. I called Lance and he was out checking on it in no time!
GB H
2020-05
Called Storm Stopper Roofing to replace a 20 yr old roof with some issues on a property I was purchasing. I always prefer using 'mom and pop' local businesses when I can and depend on reviews to help me choose. I called three local companies (after a week of strong storms which knocked down trees and caused hail damage in this area, so all roofing companies were busy) and the only one to answer my call was Lance, the other two never even called back. I was impressed with his knowledge, his helpfulness and patience in answering my many questions. I was impressed when I was explaining the issues with the roof, he didn't just give me a price over the phone based on dimensions of the roof, he wanted to see it in person. He made it by in a day to look at it and gave me a detailed written quote. I was also happy to see that Lance uses all GAF products which insure there'd be no issues with the manufacturers warranty.I had a great experience, with great communication and I now know I have a local roofing/contracting company who I can count on in the future with Storm Stoppers.
Debbie Lindley
2019-05
Lance and his team were friendly, knowledgeable and professional and got the roof job done on a Saturday. Great price, choice of colors and gave our home the ‘curb appeal’ needed. We’re very happy with our new roof!
marvin Schroeder
2020-05
WOW!! What a great job. Cleaned the rood deck of ALL existing nails and material. Installed about 20 square of shingles with GAF Roof Deck Protection Synthetic Felt and Cobra Ridge Vent for more adequate ventilation. Replaced two skylight with Velux energy efficient products. Completed step flashing where the previous roofer stopped short , causing leaks from hard driven rain.Cleanup was fantastic ...no nails found on the ground. Owner came by for a final inspection the next day (Saturday)because the crew finished about 7:00 on Friday night.Oh yes, most competitive quote we received! Lance was in constant communication before, during and after the install.
Garage Detailer
2021-05
Lance came out for a roof inspection on very short notice for a home sale. He performed a professional and throrough analysis of the roof and provided recommendations regarding our replacement options. Very knowledgable and explained everything in clear detail.Service: Roof inspection
Kevin Tornow
2019-05
SSR went above and beyond our expectations. Lance was honest and forthcoming through the entire process. He worked with our insurance, the city and our schedule to ensure the best and easiest roof replacement. The crew did an amazing job and would recommend anyone to SSR.
Traci Levy
2020-05
We called these folks looking for help with some water leakage in an upstairs bedroom, to find the source and figure out if it was a big deal or a minor repair. Long story short, we got the run around. Was led to believe that it was a big deal, and we needed an entire new roof due to MAJOR storm damage. We submitted a homeowners claim which was denied, The roofer was not even present during the adjuster visit, which is what had been promised to us. Then we were led to believe that the insurance company was just trying to swindle us and not pay a claim, so we were advised to persue getting another adjuster to evaluate. All the while, we had been given NO DOCUMENTATiON with photos from them.Then it turned out that the roofer, who bailed on us for our adjuster appointment because he “came down with debilitating flu” actually wasn’t sick at all.We ended up getting a second opinion that confirmed a simple fix which was less than our deductible. BEWARE! These guys will give you the run around and may cost you valuable time and cause lots of stress! Don’t fall for it. Also - after looking them up- they are NOT member of the BBB like their cards state.
Arlene Baxley
2023-05
I see you got my comments take off of here. After putting off my job and then saying there was a shingle shortage when I seen Lowes had them stock piled, Icalled Knox Roofing to ask if that was true. Knox had my roof on the next day. Storm Stoppers kept my $2,500 deposit one month before going into retirement. Return the funds and I will delete this review. Deal?
Scott Duever
2020-05
Lance arrived when he said he would and did what he promised to do. Honest, professional and timely. And he’s a genuinely nice guy. Lance will be the one I call for all of my future roofing needs.
Mark Ervin
2020-05
Great group to work with! Handled all of my concerns and questions with care. Did an exceptional job on my new roof! If you’re in need of a new roof or inspection of your current roof, look no further.
Rhonda Jones
2018-05
Lance was reliable and very professional We had a leak in the roof and he fixed it. He also found a problem area we didn’t know about and we WILL be having him come back to fix that in the spring.
Amy McCoy
2019-05
This is by far one of the best roofing companies we have worked with!! Lance is very punctual, honost, friendly and a very good business man!! Highly recommend this company!!!
Kara Presnell
2021-05
Great experience with this company. Everyone I dealt with was very professional. My salesman answered all my questions and handled all the details with the insurance company. The new roof looks great, and I am extremely pleased! I highly recommend them
Vickie Lynn Puckett
2022-05
I would highly recommend this company. We had a slate roof removed and shingles added. The job lasted a day and a half. We are very pleased with the results.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Ashley Stirewalt
2019-05
Great service! Lance was quick and efficient. He helped us get the right fix- not the most expensive. Would highly recommend.
Mark Ryba
2019-05
Lance and his crew did a great job on the roof. He let us know the process and the time it would take to complete the job.
Cheryl D'Cruz
2024-03
He stole our money and disappeared! Beware!!!Do Not Use
John Culberson
2020-05
These guys were very helpful through each stage of the process. They showed up every time on time, and the quality of work was fantastic. I would definitely recommend this company.
Monday | 9 AM-8 PM |
---|---|
Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | Closed |
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