5 (25)
190 Wagner St, Troutman, NC 28166
(704) 528-5408
troutmansheetmetal.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amy Gallagher
2024-03
TSM did an amazing job on full new build home HVAC/ gas cooktop for us and it was a pleasure working with them on a big project. We are very pleased with their quality of work, level of service, and professional quoting process.
Emily Morrison
2023-05
We made the right choice when choosing these guys to replace the furnace at my aunt and uncles property. I appreciate their promptness, and professionalism. Not to mention how friendly everyone is. I'll be sure to recommend yall in the future.Services: Heating system installation, Install AC
Ryan Popkin
2020-05
Outstanding all around! Jon did a fantastic job with a repair of my air handler. These folks are honest, professional, extremely knowledgeable of their craft. As a veteran and business owner myself, I understand service. Give this local company a chance, they'll probably save you money and provide a better value in their service.
Rina Norwood Design
2020-05
David has installed and worked on our split unit in my office and he has also helped trouble shoot and fixed our main unit. As a trade professional in the Interior Design field, I have worked along side other heating and cooling companies and I am here to write this review to say that Troutman Sheet and Metal, are hardworkers, trustworthy, and stand by their work. David knows his field and works hard to provide excellent service from the initial call to performing the service. Small business owners need to be supported because they will work extra hard to gain and retained your business. If you hire TSM, you will have a family owned business that will treat you professionally better than what you would expect.
Chris Wisniewski
2021-05
Awsome people!. Great workmanship and quality products. I had 3 HVAC units Installed at different houses. They dont try to sell you things that you dont need. Their prices are very reasonable and they react quickly for service. All of my friends use these people and love them. I wish there were more honest reliable businesses like this.
Jonathan Loomis
2019-05
The heat recently went out in the house and I could only do rudimentary repairs thanks to my previous experience in maintenance. It was enough to identify a likely cause, but not quite enough to be certain and the suspected part would have been difficult for me to order, especially to receive in a timely manner.After having Troutman Sheet Metal come out to look at it my suspicions were confirmed, and they had to order the part. The happy ending is that the part came in even quicker than I had been told, and they came out to replace it the day it arrived. Furthermore, the repairs were cheaper than expected, and the service call itself was cheaper than any heating and air company I have ever dealt with. In addition, I asked around out of pure curiosity, and most companies charge double what I paid for these repairs.I am very satisfied with the quality of service as well as the value.
Evelyn Kokotkiewicz
2021-05
I was referred to TSM, Inc. by Hickory Heat and Air because I lived beyond Hickory Heat and Air 20 mile radius service area. I called TSM and had to leave a voice message;they returned my call in less than 30 minutes. No one was available to come that day but someone would try to come the next day and if not, then definitely on Wednesday. The next day I received a call from John, asking me if he could come by in an hour. He arrived on time and took a look at my unit. It was frozen solid so he explained to me what I needed to do and that he would be back in 24 hrs. I received a call back today for him to come back within the hour. Again he was on time. He cleaned the coil, replaced the filter, checked the freon level, had me turn my unit on to cool and waited to make sure it was working properly. My bill was very reasonable and I am now cool and happy in my home. Thanks for the excellent service and for being honest in your business practices. I truly appreciate everything and I will be referring everyone I know who needs heating and air related services to you guys.
Maridee Hart
2022-05
Awesome company to work with. Very thorough, respectful of my property, and nice to work with. They installed a Rheen HVAC system and all new ductwork. Would give them a 10 in recommendations.
Angela Mullis
2017-05
We have called on Troutman Sheet Metal for service on our heat pump system in the past and was very impressed with the quick response and professional service that we received. So when our 20 year old heat pump system failed we gave TMS a call. We were very pleased at how quickly David came out to look over our current system and give us a quote on a new heat pump and then really grateful when they were able to install this new system with just a few days’ notice in the over 90 degree temperatures. The TMS crew that came out to install our new system were very professional and handled the install in a timely manner. Overall our experience has been a pleasant one, from the very first phone call to our new system being installed.We look forward to continued business with Troutman Sheet Metal, James and Angela Mullis
Ben Harris
2019-05
Great honest service! Ac quit blowing cold, TSM came out and looked at my system and it was just a switch on my unit. Great prices and great services. Thank you TSM, will be recommending your services.
Janna Gordon
2019-05
It is not often you have such a pleasurable experience calling a professional for Home Repair/Maintenance. Troutman Sheet Metal Inc. was a delight to work with!!! They just left a few hours ago and I have already recommended them to a handful of neighbors and colleagues.
Kerry Button
2020-05
Great people they went above and beyond to help us. Andy, Russell and Dave are amazing skilled and hard working. Can’t thank these guys enough for taking care of us. Highly recommend TSM.
John R Perry
2019-05
Just recently had a heatpump installed by them an they are very professional an meticulous with there work..I would highly recommend them for all your heating an cooling needs..
John Shore
2018-05
I just want to thank TSM for all there expert help installing a new heatpump.They worked with the adjuster with all the in and outs to get me installed.
Scott Austin
2022-05
They installed a Rheen HVAC system and all new ductwork. Would give them a 10 in recommendations.the guys were Great , thank you guysService: Heating system installation
Linda Huffman
2019-05
Our furnace went out and they quickly came and serviced our needs and had us up and running in no time at a very affordable price. John the technician was very courteous
Charles Childers
2018-05
An awesome experience on a big and important purchase! Everything looks great, everything works great, they removed old units and cleaned up everything. Perfect!
Amy Money
2017-05
This is a fantastic heating and cooling company! Family owned and their services are competively priced. Very highly recommended!
Roxane Taber
2021-05
The tech that came was great! He explained what was wrong and got my heat running again. Thank you!Service: Heating system repair
Scott Hill
2018-05
Great bunch of guys. Quality work, awesome warranty, very reasonable price.
Rozelle Weber
2018-05
This guys are always there to help. Any time we have called they are here to help and they do what needs to be done and will tell you the truth. Won't call anyone else.
Shannon Roseboro
2022-05
Great professional service at a affordable price!
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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