4.9 (171)
309 Silver St, Akron, OH 44303
(330) 772-7826
spartanstormshield.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sara Williams
2024-01
Spartan StormShield was a great company and we are very happy they helped us get our new roof. Andrew Emley was very professional and knowledgeable and followed us all the through to the end. He made everything easy on us from dealing with our insurance company and waking us step through step. The crew did a great job and we didn’t have to do any clean up. Customer Service were easy to deal with, overall the process was easy and smooth, would highly recommend.
DeAnna Davis
2024-04
Working with these guys was a pleasure. They made every step of the way easy. They took pictures and sent them to me along with the bid so that I could look it over and decide what was best for my house and my budget. They got me on the schedule very quickly and got my roof done in one day. They made sure I was happy with the work and fixed an issue with a flat part of my roof before they even asked for the final payment. Very straightforward and professional. I highly recommend this company and the great people who work here if you need any work done on your roof.
T Hunter
2023-09
I reached out to Spartan StormShield after a major wind storm this year (2023). Roof Consultant Andy assessed the damage and informed me of my options. He was extremely professional and detailed in the steps he would be taking to get the repairs done. Andy made the entire process simple, reporting all updates throughout the process. The team of roofers Spartan hired were not only highly skilled, but they were also careful with my landscaping and cleaned up everything as they went. Very seamless process and the roof looks amazing. I would recommend Spartan for roof repairs or roof replacement.Service: Roof repair for storm & wind damage
Gina Eschke
2024-04
What a wonderful company to work with. James was very knowledgeable and helpful. They were kind and professional from the very start. The entire process from estimate, working with our insurance to the insulation went smoothly. The roof is beautiful and they cleaned up everything.I highly recommend that you work with SpartanStormSheild for any of your roofing needs.
Darrian Hyre
2024-04
From start to finish, Spartan StormShield took care of everything with exceptional service. I received a free estimate from James P., who made the whole experience very warm and welcoming. He even went above and beyond by helping me patch my roof while my insurance claim was being processed, which was a lifesaver as I had missing shingles. The entire roof replacement for my 3200 sq ft roof took just one day. I can't recommend Spartan StormShield enough. Thank you, Spartan StormShield, for your outstanding service!
Chad Voller
2023-05
Really great work by the Spartan team from start to finish. From phone calls to texting updates, to email communication and assistance with the insurance procedures... this team is a class act.And when it came to the delivery and installation, ahead of time and extremely efficient. A very professional and highly-skilled group of installers had the project completed in one day -- an entire rip and replace for our storm-damaged roof.Jack in sales was absolutely awesome to work with.HIGHLY recommend!!!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Helen Norton
2024-04
When my home suffered roof damage after a storm Andy from Spartan StormShield came to my house, helped me navigate filling an insurance claim, and walked me through the “getting a new roof process.” The roofing crew showed up on time and got the work done in a day. The crew was fast, efficient and polite. I would 100% recommend this company. Communication is clear and they go out of their way to satisfy customers.
Chris Kerwood
2023-06
Spartan did an excellent job with our roof. Our contact Bob was very helpful with the whole process and responded quickly to text and phone calls. It was large and fairly complicated. I was home for the whole process and it went smoothly. Its a messy process but they cleaned up everything. They were very careful to go over and over with the magnet to clean up the nails. I would highly recommend them.Service: Roof installation
domenic lanza
2024-04
I recently had my roof replaced by Andy at Spartan Storm Shield, and I was extremely impressed with the level of communication and professionalism he displayed throughout the entire process. He proposed a high-quality solution to my unique situation and was very thorough in explaining each step of the process to me. I am thoroughly satisfied with the outcome of the project and plan on using Andy and Spartan again in the future. They have earned my business for all my future projects to come.
Judi Giachetti
2023-09
We had filed a claim for March 25th, 2023. At first we had a different roofing company that failed to show up for the insurance claim worker. I was referred by family to Andy who was awesome! He did more than show up. He explained everything to us and also dealt with our insurance company several times! The workers did a wonderful job as well. Very polite and quick! Highly recommend this company!! (The house was painted prior to our roof)Service: Roof repair for storm & wind damage
Joyce Kus
2023-08
James worked tirelessly to get my claim approved through my insurance company due. Without his efforts I would not have been able to upgrade to a metal roof. He was extremely professional and helpful, always taking time to answer my questions and concerns. However, things fell apart on the scheduling side. I was told I was in the *roofing queue* and then .... crickets. The only time I would hear anything was when I reached out to someone. Even when I was given an install date, it was not set in stone. I called two days before the scheduled install only to find out it was not set for that date at all. Then I was given excuses about why it was not scheduled, at one point even being told it was my fault for not scheduling it! The end result, though, is awesome. The install crew worked tirelessly to install my metal roof in one day and it looks AMAZING!!! I am very pleased with the project. However I would hesitate to use this company for my other housing projects due to the lack of communication and keeping the customer informed. I had no problem if the project needed to be pused back but please let me know that. *including before and after pictures of my roof - what an amazing transformation!*Service: Roof installation
Ian E
2024-04
Awesome experience working with Spartan. James was our contractor and was in constant communication with us and our insurance company regarding storm damage. The crew showed up and had the entire thing done in 1.5 days and would've been quicker had there not been rain. Highly recommend these guys!
Mike Chen
2023-10
Had my roof replaced by Spartan. It was a professional job from start to finish. Joel was a pleasure to deal with and he made working with my insurance company a breeze. Couldn’t recommend a roofer more.
martinchristoph3010
2024-04
Great experience with Spartan StormShield on our full roof replacement. We got several quotes, and theirs was competitive and higher quality materials. Service was excellent and process was smooth.
Patty Zamora
2024-04
James and his team were awesome. Whenever I had a question, James was quick to respond. James also knew how to deal with my insurance company, which was a relief. They did the job in a day and left my front and backyards clean. I would highly recommend them.
Ron Studniarz
2024-04
Awesome company to work with!! James handled everything in a quick and timely manner!! The company did my whole roof in one day and I was extremely satisfied with spartan Stormshield. Five stars all day!!
Mark Lime
2024-02
Spartan came out to our Parma home on a storm damage job, Andy worked with us as well as our insurance company to get the job done. They did a wonderful clean job in one day. We would recommend Andy & Spartan to anyone in need of roof work. Don’t hesitate to call them .
Monica Slapak
2023-05
Spartan recently replaced my house and barn roof. I would definitely recommend them. Josh worked tirelessly to get Allstate to pay for what they legally should and didn’t let them get away with cutting corners in my policy. He is extremely knowledgeable on Ohio law and was able to go toe to toe with Allstate and came out successful for the homeowner. I would definitely recommend having Josh come take a look at your roof. Once the crew showed up to work on the roof they worked very quickly and got the projects done way faster than originally quoted. My barn was actively housing horses during the repair and they were very attentive to my safety requests regarding the animals. I would highly recommend Josh and Spartan to anyone looking for roof repair or replacement!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
D Giraldo
2023-05
Spartan StormShield did an amazing job start to finish. Made claim process easy despite insurance company, age of roof, and extensive damage. Andrew, Jes and Joel were a pleasure to work with. Crew was on time, polite and hard working. Their team took extra care to protect pool and equipment, hottub, deck, custom cooper roofing and throughly swept for nails. I would recommend this company even if storm damage is not suspected. Out of pocket costs were reasonable and within market standards, even below in some cases. They took extra time when installing all flashing to ensure they were esthetically pleasing and created increased protection for years to come. House had dead valley, which seemed to leak since the house was built. Thank you to Spartan for all your patience and help throughout this process.Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Carrie Rodrigues
2023-11
My roof was replaced today by Spartan StormShield. The crew worked 9 am -7:30 pm and got the job done in one day. They worked fast, did an amazing job and cleaned everything up prior to leaving. Spartan StormShield did a fantastic job of communicating with the homeowner and being 24/7 available for questions. Each person was knowledgeable and polite. I highly recommend Spartan StormShield to anyone needing roof work.
Sylvia Schwark
2023-05
We were impressed with our Project Manager Andy Emley’s ability to explain all parts of our storm damaged roofing replacement. He cared and really wanted us to be satisfied. The roof looks great and all matters were handled professionally. So happy we gave Spartan Storm a call.Services: Gutter repairs, Skylight repair, Roof repair for storm & wind damage, Roof installation
J A
2023-11
We were so impressed by the professionalism, quality and outstanding customer service of Mr. Jeramie Lopez and his team. He was very patient and thorough throughout the process of getting the insurance approval and completion of the roofing. His crew was excellent and did a wonderful job. We definitely would recommend Spartan StormShield for roof replacement.Services: Gutter installation, Skylight installation, Roof installation
Jason Runyon
2023-11
I want to say that the entire time, we had our roof worked on, everyone was 100% on time and in constant communication with us no matter what was going on. We have used other contractors to work on parts of our home; it's almost 100 years old and needing some TLC, and my experience with Spartan was exceptionally a 180 degree difference vs other experience.We did have a few hiccups on some.issues of accidental damage to some property but when we made them aware, it was fixed ASAP. With how the business from beginning to end was handled I even asked for recommendations for use of a siding crew they use and now have that work going on and I can't be happier with the results on that work too!Thank you to everyone at Spartan StormShield for taking care of our house, our family and making our home look beautiful for another 100 years!
John Norton
2024-04
The process couldn't have been more worry free. Andy assessed our roof, processed the claim, and dealt with my insurance company. He was with us every step of the way to be sure we were covered.
Christine Miller
2023-09
We can't say enough about our roofing/gutter install experience with Spartan. From Jarod giving us a free inspection, recommendations and firm quote to the Spartan install crew, everything went seamlessly. From start to finish the job was handled with the utmost care and with impressive attention to detail. Excellent quality, value, professionalism and responsiveness. Would highly recommend Spartan to others and we already have.Services: Gutter installation, Roof inspection, Attic venting, Roof installation
Amanda Way
2023-09
Jeramie and the entire Spartan Storm Services team did a wonderful job with our new roof! They explained our options, helped with our insurance claim, helped pick out our shingles, and overall went above and beyond. The actual roof installation went seamlessly and we are very happy with how it looks! Thanks again to everyone on the team for all their hard work! We were recommended to Spartan by family and neighbors, and we have already recommend them to more!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
John Roche
2023-10
Whole house roof replacement. Highly professional, timely and high quality. They were very supportive in my dealings with the insurance company to insure I received the highest quality replacement. Even If you are just looking for a replacement You can’t go wrong using this company. Their knowledge and experience will maximize your replacement quality, longevity and durability. Ask for James Packwood if you are considering a replacement. He is the best and is there for you from start to finish.John & ToniServices: Gutter repairs, Roof repair for storm & wind damage, Roof installation
Lindsey Schuler
2023-10
Spartan came highly recommended by one of my colleagues after one of the bad storms in late July and the experience was absolutely seamless. I was lucky to work with Bob Hilt, who I texted the morning after the storm and not only did he respond right away, he came out that same day to assess the damage. He was knowledgeable, thorough, and transparent about the extent of the damages and sat with me through the process of submitting the insurance claim. Once the claim was filed and approved, Spartan handled everything from start to finish - no hiccups, consistent communication, and the end result was a new, high quality roof installation. Even the installation process was extremely smooth and the field manager, Tony, was on-site and kept me looped in as progress was made. This company is lucky to have an all-around solid, caring, and beyond professional team that goes above and beyond to exceed expectations. Hands-down, an amazing experience and would highly, highly recommend to anyone looking to work with a solid, honest, high-quality company.
Jeanne Zuber
2023-07
Our roof replacement was just finished June 2023. Communication from the time we started with estimates with Joel to scheduling then actually doing the work was excellent. Their workers showed up on time for the 3 days. Anthony was very responsive to any requests I had while they were doing the work and actually came back to do some minor clean up after. Will be doing extra interior finishing with the skylights without additional costs. Time will tell regarding their quality of work but I do feel comfortable with their warranty. I would recommend Spartan Stormshield to others.Service: Roof repair for storm & wind damage
Dee
2023-07
Spartan is a very professional customer oriented group from start to finish.During the quote they did a thorough on-site analysis, provided a very detailed well written contract spelling out everything included/excluded as well as detailing the work to be done in each phase (tear off, carpentry repairs, roofing, etc.).They did a fantastic job replacing my roof, deteriorating fascia boards and installing a new skylight.The crew was a straight-to-work, no nonsense group that was prompt every morning and worked very professionally. The on-site project manager was very easy to work with and took the time to update me and explain issues/problems, solutions and progress.During the project, they took great care to not damage my new driveway and any trees/bushes.My repairs took several days and the end of each day, they cleaned up everything and left the job site looking neat and organized. When completed, they did a great job of cleaning up any scraps and performing multiple magnetic sweeps to find any random nails that may have fallen into the yard/gardens.I highly recommend Spartan!Services: Gutter repairs, Roof inspection, Attic venting, Skylight installation, Roof installation
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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