5 (72)
1245 Danner Dr, Aurora, OH 44202
(216) 377-1470
victors.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leisa Ann Mcclellan
2024-04
George is great! Knowledgeable, courteous, and takes his time to answer all your questions.Follow up: Guy, Omar, and the rest of the crew were timely, responsive and professional. I am impressed with the final product.I highly recommend Victors Home Solutions.
Joseph Vislocky
2024-04
George R. is an exceptional inspector! He gave us a great introduction to the company and how they stand apart from others. He performed a detailed attic inspection before going up on the roof. He took pictures and shot a narrated video outlining the areas of concern and what solutions should be considered.After the inspection he took the time to explain everything until my tenant and I fully understood everything. He is patient, informative, and I found him trustworthy.I was please to learn that Victors does way more than slap on new shingles. They address issues with proper ventilation as well as offer siding and gutters and downspouts for one-stop shopping, if desired.I also like the fact Victors offers several tiers of solutions to meet nearly every budget.He did his job of trying to get the sale on the same day, and I get that. He was accommodating and assertive, but never pushy. I never make on-the-spot decisions for investments of this magnitude and he respected my process as much as I respected his.If George R. represents the true integrity of the rest of the Victors Home Solutions, I think I will be in good hands.
Angel Woods
2024-04
Thomas C came to my residence from Victor's Home Solutions and was very personable. He did a complete inspection of my roof and went into the attic and took video and showed me what was going on and what was needed. He was very transparent and friendly. He brought out all materials and showed me from premium down to the basic and I was truly impressed. Victor you have an asset in Thomas as an employee.Thank you
Vivian Pettigrew
2024-04
My husband and I had the pleasure of meeting Chris and Brett who arrived to my home in Warrensville Heights, Ohio. First of all, they were on time to the minute. We discussed roofing options for our home. They asked several questions of what would we like when it came to the project. It wasn't questions of only the price. They asked other questions such as, efficiency, clean up and what we wanted out of the project. They were very courteous, kind and professional. The job was completed a few days later due to rain but again, they were on time with an immaculate clean up. I would recommend Victor's Home Solutions to all of my friends and family. If I can give 1000 stars I would. You just don't find people like Chris and Brett ever to come into your home. They were the best.
Mary Richmond
2024-04
Nathaniel came out to give us a quote and he went above and beyond to make sure we were comfortable with the information. He was very thorough and friendly. Nathaniel never tried to push anything and made sure we signed up for what we needed. He was personable and I will definitely recommend him and Victors Home Solutions. And the price was pretty decent too!
Marcie Gruenberg
2024-04
Our appointment with George was wonderful! George was very thorough with explaining everything Victor's Home Solutions offers. He made it easy and comfortable for us to decide what would be best for the roof of our home. We can't wait to see our beautiful new roof installed!Thank you, George! 🙂
Jamie
2024-05
Chris came out to inspect our roof after we noticed some leaks and he was very nice, seemed knowledgeable and thorough in his inspection. We have had multiple inspectors come out since as we're collecting a few different estimates and Victor's was exponentially higher than the others and they pressured you to sign with them on the spot and when we said no (because we were just starting the process of shopping around) they wanted to know why. I then received multiple texts and a call afterwards wanting me to rate them, and this was before we even received an estimate in writing (which by the way wasn't itemized or anything). We didn't have a bad experience with them, but a tad too pushy in the sales department and the astronomical prices, we are going elsewhere.
Linda Cicerchi
2024-05
George and Thomas were knowledgeable about the products. They did a thorough evaluation of our roof and explained both the good and the bad. They did very well with my nephew who is a disabled veteran.
Mitch Lelek
2024-04
You need a roof? Call Victor's. Best experience of my life working with a contractor. Chris P came out and showed me how to fix all of my problems. The FIVE other "roofers" I had out couldn't even find why I was having a problem let alone find a solution. This guy's a real pro and he made it very affordable. 3 days after we met, my new roof was up and it's glorious! Everyone went above and beyond. Choosing any other roofer would be foolish. Thanks Chris, I can't tell you how much my family and I appreciate you!
Tim Butch
2024-04
Nathaniel was thorough and very professional when presenting his inspection and estimate for our roof. He is very detailed with samples and shows the quality of products used for installation. No pressure for a sale at the end of his presentation and answered any questions we had in a very detailed manner.
Richard Thiedemann
2024-04
George did a great job explaining the issues with our current roof and all of our different options. He was very professional and friendly.Edit: we DID NOT use this company so I cannot comment on the work they do.
Sharon teter
2024-04
Cullen Murzynsky is truly an exceptional member of the Victors Solutions team!! He is extremely knowledgeable, friendly, not pushy, and explained problem areas with pictures of the roof! Top notch experience compared to another nationwide roofing company that I would never do business with!! Thanks Cullen!!!
Patrick Ferrell
2024-04
Thomas and Brett did a fabulous job with the presentation. They explained what the issues were and what the best solution would be, worked within our budget restrictions, and got things taken care of very swiftly. The crew showed up bright and early and didn't stop until the job was done. It's only been two weeks, but so far we are very satisfied.
lesa pierson
2024-04
George was the best roofer that we had come out here. The quality of Victor's material on top of the time he took to inspect our roof and make sure he did the best possible job he could for us, impressed us more than anything. I will be recommending Victor's to all my friends and family.
Teri Sayre
2024-04
Thomas was very knowledgeable and helpful in assisting with my decision about a new roof. I was really impressed that he went on the roof to inspect it and showed me a video of his findings. I felt no pressure. He was very patient and kind while answering all my questions.
Gregory Smail
2024-04
George did an excellent job with educating us on the industry. He spent a ton of time inspecting our roof and showing us some very surprising opportunities with our current roof. We are appreciate the knowledge and the fact the George was willing to even patch a very troubling area so we can feel comfortable making the best decision! Excellent job George and thank you for all you time and effort!
Ozorhaar
2024-04
Absolutely fantastic company to work worth. I thought I just needed my insulation looked at, and when I called after getting a flyer in the mail I was told I would get a free insulation inspection and could also get a free roof inspection, and was glad I did both. It turned out what I thought it might just have been not an off insulation or old insulation was a roof that was installed before I bought the house with, effectively, absolutely no ventilation. Nathaniel did an excellent job of inspecting the attic finding out didn't really need insulation but did need roof ventilation and that was why I was having some issues with too much heat and then losing cooling in the summer. After inspecting the roof it turned out my roof may not have been new when I bought the house and because they never installed it with venting the tiles were delaminating and I needed new roof tile installed. We went over all of the options and ended up choosing a package with an amazing price and it went on within a few days it took the installers 8 hours and I'm absolutely thrilled with the new roof I have. Cannot say enough good things about this company if you choose them for your needs you will not be disappointed.
Brandi Hicks Watson
2024-04
Chris came to meet with us for an estimate and was very thorough! He inspected the roof inside and out, took pictures and explained all of our options. Great customer service experience so far!
rich Piskur
2024-04
Chris came out and gave us an estimate. He was very thorough and covered everything that we would need to make an informed decision. Chris was very personable, and didn't make me feel like I was being sold, and didn't pressure me into a decision. I would definitely feel comfortable doing business with Chris.
Kelly Glenny
2024-04
Meeting with Thomas to discuss getting a new roof was a great experience. Thomas was friendly, knowledgeable and answered all my annoying questions. Guy and his crew were amazing and went above and beyond to make everything perfect. I love my new roof! Thank you.
Sara Pacheco-Cotton
2024-04
Chris was very knowledgeable about the product and process and did a great job answering all our questions. His calm demeanor helped us understand what we need to protect our home. We feel good about our choice.
Michael Kurta
2024-04
Thomas did an amazing job all the way around. The inspection was thorough and the explanation of Victors products and services was great. My roof turned out perfect, couldn’t be happier.
April M
2024-04
George and Brett were friendly, knowledgeable, understanding, explained everything clearly, and didn't push to upsell us. Good guys. Haven't had any work done yet, but they felt very trustworthy.
Virginia Aubel
2024-04
These representatives, George and Thomas , were amazing! Their apparent knowledge and caring attitudes were evident throughout our discussion. We actually had a very pleasant time sharing with them!
Doreen Charniga
2024-04
George was so helpful navigating us through the roofing process. Showed all materials, options and explained all in detail.
Katby Smith
2024-04
I am so happy with George he's an awesome person the way he explained ND very detailed I appreciate the live you guys keep up the great work Go Victor's
Raymond Litz
2024-05
TJ did an AMAZING JOB. His knowledge of roofing and attention to detail was second to none. The time he spent explaining the materials and process was great!
Jessica Songer
2024-04
George by far exceeded my expectations. He was knowledgeable about the products and process. He was sincere and personable and made me feel comfortable asking questions.
Sandra Griesmer
2024-04
George was phenomenal. Thorough explanation of what was going on with our roof. Great offers for solutions. Would definitely use and refer GeorgeVictors in the future. Sandy Griesmer
Todd Rennie
2024-04
Cullen Murzynsky from Victors Home Solutions was at our house today for a roof estimate. Cullen was professional,courteous,and explained every detail about their roof replacment, from all 3 of their packages. Cullen did much more than the other 5 contractors did.
Monday | 7 AM-8 PM |
---|---|
Tuesday | 7 AM-8 PM |
Wednesday | 7 AM-8 PM |
Thursday | 7 AM-8 PM |
Friday | 7 AM-8 PM |
Saturday | 8 AM-6 PM |
Sunday | 8 AM-6 PM |
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