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10240 Brecksville Rd, Brecksville, OH 44141
(440) 799-4250
rawsolutions.com
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Orion Bell
2022-05
Roof installed prior to our purchase of our condo. Within two years, granular material has separated and washed off of significant portions of the roof.RAW failed to perform routine inspection and maintenance of the roof as per installation agreement. RAW also misrepresented work done (or not done), reporting they had been onsite for repair work when they had done so.I met RAW rep once, who walked our roof and acknowledge issues, including bubbles in the membrane and sections where roof material had worn away within 2 years of installation, exposing the membrane underneath. However, the company’s response was to provide a letter stating our warranty was voided due to our misuse. (Untrue.).After one year of attempting to get someone’s attention to the roof issues, I’m now at the point of posting this review.Company misrepresented the quality of its product and failed to stand behind its work. Best look elsewhere if you need a roof installed or repaired.Service: Roof installation
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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